Reviews
What Our Customers Say
CRgrumpy Conger2024-10-12
Outstanding as always!
Takiyah Strickland2024-09-06
I noticed that my 2017 Explorer wasn't properly changing gears so I made an appointment for a diagnostic test. They quickly pinpointed the issue. They determined the problem was caused by a faulty torque converter. Which took me by surprise because we had a new tranmission installed approximately six months earlier. Luckily the system was covered by a warranty, so they ordered and installed another tranmission which turned out to be defective as well. This happened two more times, tranmissions were installed and immediately blew after driving short distances. Long story short, turned out to be that the programming used for the newer tranmission were not compatible with my 2017. They ended up rebuilding a tranmission for my vehicle. Needless to say, the entire process and the length of time that my vehicle was in the shop was very frustrating, for me and for the mechanics. However, Robert oversaw the entire process from start to finish. He diligently worked with the warranty company to make things right. I didn't have to speak to anyone from the warranty company throughout the entire process. It's been almost two months and I haven't had an issue with the my vehicle not changing gears. Solid work from Team Integrity.
Taylor S2024-07-30Honest and fair prices. We have utilized the courtesy shuttle, which has been a big help!
Rob Cantalicio2024-06-14Best customer service I haver ever experienced. I live an hour away. Worth the drive for the honesty and service.
Jeff Williams2024-06-13Jessie and his team are incredible…honest, amazing service, thorough work, and the list goes on. My wife and I have been to many mechanics in the past and Integrity is by far the best. Jessie is a “make it happen” type of a guy, their customer service is top-notch, they’re honest, and they know what they’re doing. I don’t do reviews often, but was compelled to do this one. I highly recommend Integrity Auto without hesitation.
Chris Conrad2024-05-31I lost my alternator belt yesterday while driving in Tucson so I drove to Integrity with no appointment, just walked through the front door. Imagine, no appointment but receiving full attention and then assurance that they would fit me in. And they did and they finished the job that day. This is why they have been my “shop” for more than five years. Trustworthy. Fair. Honest, and deliver on promises.
Spencer Clairmont2024-04-23Jesse was knowledgeable, personable , and explained what they did, problems they could foresee as a problem in future. If we weren’t passing through and time limited I would have had them do all of the items. I will show the. Paperwork to my mechanic at home and follow up on their recommendations. Quite pleased with their service
