More Reviews

More REVIEWS

Date Customer Name Stars Review
01/12/2021 Rod Rupp 5 Great service from friendly, knowledgeable mechanics and technicians.
01/11/2021 Paul & Carol Taylor 5 Well done. More words are not needed!
01/10/2021 Damian Wolz 5 As always Integrity auto is a business that is above all the rest. The service is top notch and service writers knowledgeable and helpful in my service needs. Cudos to the Integrity team.
01/08/2021 Yolanda Gibbons 5 Best service and communication ever regarding my Vehicles Always very friendly with a family feel
01/05/2021 Josh Mattern 5 Awesome.
01/03/2021 Ly Hynh 5 Excellent service, affordable price and very honest people there.
01/01/2021 Fran & Anna Sherlock 5 He
01/01/2021 Don Miller 5 It runs great! No old wimpy for truck anymore
12/29/2020 Linda Lanan 5 I have had my vehicles serviced from the wonderful people at Integrity even before they were Integrity. They are great and give great service!!!
12/27/2020 Cassi Thomas 5 With my husband out of town, I had to find a place that could work on my 04 diesel Excursion. As my husband does all of the work on our truck, I was very nervous about finding someone to would do quality work that I could trust. To my great delight, Integrity was just that place! To top it off, they had a courtesy shuttle that picked me up after my truck was done. I will definitely be back should the occasion arise. Thank you so much!
12/22/2020 Tom & Karen Rogers 5 When integrity and honesty are in short supply these days, Integrity Automotive lives up to their name! Love them!
12/18/2020 Arthur Jacobsen 5 I've been going to Integrity for over 10 years now and my last experience reinforced why they keep my business. I had an electronic problem with my cars computer unable to recognize new tire pressure sensors which were installed with new tires. The tire company said they couldn't fix it so I took it to Integrity. They have all the equipment and experience necessary. Within 2 hours everything was repaired. Great job Integrity.
12/16/2020 George Edmonds 5 Great work low prices
12/16/2020 Mike Morales 5 Troy great customer service and is great very knowledgeable and explains everything
12/15/2020 Bob Campbell 5 Great service and a fair price. My car was done ahead of schedule which included safety inspections that I was not aware they would be doing. I found a new home for my car.
12/15/2020 Gerald Radden 5 Took them a tough problem and they performed well. Purchased a Sienna van on the basis of a dealers evaluation of the vehicle. Integrity provided an evaluation more thorough than the dealer and came up with innovative solutions that saved us bucks on the original estimate. Brought the van up to top performance and a solid base for future service, with the usual perks with a plus on the ""Integrity"" label.
12/12/2020 Damian wolz 5 As always Integrity auto was velpful on issues with my vehicle. They will suggest the best solution to any problem and not try to upset a solution. They are very knowledgeable and I am always satisfied with the end result. Great job
12/11/2020 Judy Morgan 5 I give you 5 stars, always truthful and kind. Explain what was done and how much I have to pay. Thank you for your service
12/11/2020 Harold S. 5 Blue and Troy were awesome to work with during the scheduling and communication process. They kept me informed throughout the diagnostic and repair procedure. I had a diesel fuel leak in my older truck and the mechanic, Joey, was able to locate it and repair it by simply replacing a couple of O rings. The repair was inexpensive. They just fixed the problem and didn't try to sell me a repair that wasn't needed. My takeaway was that this shop is very honest and fair and definitely lives up to their name. I will certainly return for more service as needed and highly recommend them to everyone.
12/10/2020 Gary Arps 5 everyone is so nice and they give excellent service
12/09/2020 Ken Douglas 5 Integrity Automotive and Diesel is my sole resource and trusted mechanic for all of our vehicles. They do thorough quality work and stand behind their performance 100%. Another good job and satisfied customer experience!
12/08/2020 Bill Boltz 2 Not happy with the prices I was charged for this service. I was quoted that the diagnostic testing would cost around $90-$120 when I made the appointment. I was charged $155 plus another $60 for labor plus the part.
12/08/2020 Kay Blackburn 5 I feel like family here. Barb is awesome and is always so accomodating to give me rides to and from Integrity. Blue is just the nicest person ever! Everyone here is so nice and they do quality work for less than most places around. The oil changes... I was paying 30% more at the Jiffy Lube right next door for years! Crazy!! Highly recommend using Integrity.
12/06/2020 Bruce Searfoss 5 They always do a great job!
12/03/2020 Andrew and Tina 5 I brought my vehicle to Integrity after first taking it to another shop where they misdiagnosed several issues and gave me a laundry list of repairs that I didn't need. I was pretty demoralized, to say the least. However, I was impressed by the Integrity team's approach. They did a 'cold' inspection, ignoring what the other shop said and taking my opinions into account. They trusted my instincts as the owner and asked detailed questions to diagnose the issues, and then they test drove the vehicle to replicate the problems. I was right about a couple of the problems, and they were able to rule out most of the other shop's inflated recommendations. I'll definitely be taking my vehicles back to Integrity.
12/03/2020 Joe Donchess 5 Blue was very thorough in his explanation of what he had done during his maintenance of my diesel vehicle. He was professional. I will be a repeat customer.
12/02/2020 Ryan Weinhold 5 As always, integrity auto surpassed my expectations. They made sure I knew what was happening with my vehicle, and were extremely courteous and professional. They completed the service much faster than I anticipated, and had my car running like new
12/02/2020 Tom Bette 5 Oil change done right, fast and professionally. Didn't try to upsell anything. Just what I like.
11/29/2020 Ecaterina (Cat) Islas 5 Very accommodating, service was friendly and open to explaining service every step of the way.
11/26/2020 Mike & Rosemary Dietz 5 Always amazing service at Integrity. Great customer care and superb staff!
11/19/2020 Mary Pat & Joseph Earl 5 Always great professional service.
11/18/2020 Kelly 5 Great customer service. Exceptional attention to detail.
11/18/2020 Steve Rockwell 5 Not only expert service but also tremendous customer service.
11/14/2020 Michael Matlock 5 Good guys to do business with.
11/11/2020 Jerry Keller 5 Professional!
11/10/2020 Glenn & Ann Hoover 5 Great service
11/07/2020 Kathy Goepfert 5 As usual excellent service and stand behind their work. They never try to sell you anything you don't need.
11/05/2020 Bruce Searfoss 5 Great work from great employees! They keep at it till the issue is fixed.
11/05/2020 Sean Murnane 5 You guys rock! Thanks for not bankrupting me!
11/03/2020 Brian Lefler 5 They also do a great job. I've used them several times.they are Always clear about the work that they are going to do. And always get done whe n thay say..
11/01/2020 Roger Ulrich 5 Friendly, knowledgeable, efficient. Solved my ongoing clutch noise problem I have been living with for a number of years now.
10/30/2020 Thomas & Candy Crohurst 5 Great service
10/29/2020 Josh Mattern 5 Honest guys, gave it to me straight. Price wasn’t terrible. In the land of you get what you pay for, I’d refer these guys 10/10 times.
10/23/2020 Don Miller 5 Fast and great service. My truck has not driven this well for a long time. Don
10/22/2020 Anonymous 5 Quick and professional. They found the problem right away and fixed it quickly.
10/19/2020 Mary Pat & Joseph Earl 5 Always reliable. Always professional
10/16/2020 Brinden Berger 5 They work with you, friendly,keep you updated and in the know....great job
10/16/2020 Charles Hacker 5 Troy is awesome. Responsive, informative and no price gouging. Finally found a fair and reliable place for my auto needs!
10/15/2020 Lee Mayes 5 I like what these guys do, dropped the car off for a climate control issue and alignment and the service writer, Blue, asked if the vehicle needed any other service, said no. He later looked up the vehicle in their computer system and that showed that an oil change was due and that the alignment maybe wasn't due yet. I did the oil change so that wasn't in their records and wanted alignment check for a specific reason. Glad he did research and called to confirm. They were unable to duplicate the climate control issue but did find the Freon charge to be low, alignment minor alignment adjustments completed. When we picked up the vehicle Blue explained in depth their efforts to find the problem, may be an intermittent problem. I'd recommend Integrity Auto to all my friends.
10/15/2020 Leonard / Laura Parker 5 thankyou for the fantastic work and great service I always like the fantastic work they do keep up the great work.
10/13/2020 Lori Kern 5 They were in contact with us through the whole process. Explained in detail what my car needed. Gave us options to help us make decisions. They were always very professional, courteous. When I picked up my car, they went over the paperwork to make sure I understood everything done, even washed my car! As I was leaving, another mechanic who worked on the car came over to see if I had any questions. Such an amazing experience!
10/13/2020 Pauline Malcolm 5 They will take care of you! I've used them several times over the past 10 years, and I've always gotten excellent service. My brother took my mom's van there once at my recommendation, when he went to pick it up his truck wouldn't start. They took care of his truck right away too. I highly recommend them!
10/12/2020 Kim Swierczewski 5 Blue and Troy are always pleasant, helpful, and knowledgeable. I needed my battery replaced today and they got me taken care of super quick.
10/09/2020 Joyce Burtsfield 5 Hands down the best place to take your vehicle for service and/or repairs!
10/07/2020 Michael Matlock 5 Good Guys. And they take care of your special vehicle. One time they kept my car sitting on their rack up in the air, protecting it while they were waiting on parts. Some garages wouldn't care, they would just shove it outside. It meant alot to me.
10/06/2020 Jane Mather 5 This will continue to be my “go to” place for my 13 year oldMercury! Thank you, Guys, once more for living up to your name in every way. 👍
10/06/2020 Mohammad & Elaine Omar 5 Integrity has been servicing our cars over 20 years , they are very professional ,courteous ,friendly. And reliable.
10/03/2020 Judy Morgan 5 Always happy with your service,.
10/02/2020 Nicole Rivas 5 Excellent service. Appreciate the honest feedback!
10/01/2020 Rebecca Davis 5 As always, they live up to their name. Honest Mechanics.
10/01/2020 Brian Neel 5 Job well done
09/30/2020 Doug Culpepper 5 Good work. Kept me updated on what was wrong, price and when truck would be completed. Happy with experience and will go back when needed.
09/29/2020 Dusti & Edward Corral 5 Love this place! Highly communicative, no surprises!
09/26/2020 Bonnie Holloway 5 Excellent service. Prompt attention. I appreciate the way they guys explain everything to me. Thank you for taking care of my car for several years.
09/25/2020 Chuck King 4 Great folks to work with and everything is done right when you pick it up.
09/22/2020 Lolita Brockington 5 My apologies for taking sooooo long to thank Blue,Troy, and Team for fixing my Honda accord which had a pretty serious problem which apparently involved the back wheels and a possible serious accident had I not gotten vehicle to the shop in time!!! Fortunately I would never, ever go to just any repair shop other than Integrity. They know what they are doing and they are super prompt, and super good at whatever they need to do to fix my car!!!..............A thousand thankyous from a very grateful and loyal customer!!! Lolita, 9/22/2020
09/22/2020 James Sconiers 5 I have never had a problem with these people. Their service is great.
09/19/2020 Virginia Olson 5 Polite workers, clean waiting room, efficient work done.
09/17/2020 Deborah Stone 5 This automotive repair shop is phenomenal! Blue is knowledgeable, professional, friendly! Their establishment is reasonably priced and very fair! I am extremely pleased with the work they performed on my 2011 Ford Escape. Barb drives you home and picks you up & she is fabulous, courteous, and friendly! If you need your car repaired or maintained this is the place to go! They live by their name~ Integrity Automotive! They will take good care of your vehicle! ❤️
09/17/2020 Sean Beyer 5 Always friendly knowledgeable and reliable!
09/15/2020 Teresita Mcginley 4.5 I left my car stinking horribly due to a dead creature inside the unreachable area of the car! Thank you for giving me back a sweet smelling car again ! You did a good job. You have no idea how much I appreciate your efforts to remove the problem! Teresita L. McGinley 👏
09/14/2020 Fred & Laura Hinte 5 Superb service as always. Done when promised, transportation was timely and friendly, I am never disappointed in Integrity.
09/10/2020 Veronica Digiacomo 3 Too expensive
09/08/2020 Tina & Paul Mickelberg 5 We've been consistently pleased with the quality and services at Integrity. They really live up to their name. They keep us up to date in sharing any discoveries while working on our vehicles and are very informed in sharing our choices in how they can resolve them. The prices they quote are fair and generally come in less expensive than anticipated.
09/04/2020 John 5 Excellent customer service!!!
09/04/2020 Linda Rautenberg 5 I recently called Integrity to surprise my mom while she was out of town to get her brakes fixed. I had the pleasure of working with Blue and service did not disappoint. Phone call was polite and very informative, he later emailed me with the issues that needed to be fixed and in priority to what he would do, he followed up with a phone call as soon as the car was done and when I went to pick it up, the whole car had been WASHED!!! I was thrilled. I highly recommend them. They have also worked on our older Jeep Wrangler and 4500 Dodge and they fixed all issues and were very timely and always stayed in excellent communication.
08/29/2020 John Hawley 5 I experienced very knowledgable and professional treatment by the Integrity Auto staff. I certainly will return in the future. John H.
08/26/2020 Joyce Burtsfield 5 Have been very pleased with the service provided by Integrity. Honest, fair, and reasonably priced. Highly recommend!!
08/26/2020 Steve Fleichman 5 Integrity. Without a doubt. Fair and knowledgeable. Troy, very pleasant to talk with.
08/25/2020 Steve Houdek 5 I heard good things about Integrity so I gave them a shot. They were thorough, honest, and priced appropriately. Good, trustworthy mechanics are hard to find. In one visit I found mine.
08/21/2020 Don & Francine Wilson 5 Integrity honest and provide quality work! I have been a customer for more years than I can remember. At least 10 years. They stand behind here work.
08/19/2020 Shauna Smith 5 Honesty and Integrity is what you’ll get from Integrity Automotive. They take the time to explain your vehicles needs, all your options and go over any questions you might have. They even washed my truck for me.
08/14/2020 Yvonne Grutzius 5 They are very good about explaining everything that was done and why it needed to be done and then answering all my questions. The best car service people I have had since being in Tucson.
08/12/2020 James G 5 I have been a customer since moving to Tucson 10 years ago. I always receive professional, honest service from Integrity. I could not give them a higher recommendation.
08/08/2020 Richard Siegfried 5 Personable, informative. They made suggestions for repairs but not pushy.
08/06/2020 Kay Blackburn 5 Integrity is top notch!! They offer excellent service for reasonable prices! I can't believe I was paying double at Jiffy Lube for oil changes!! Thank you Integrity.
08/05/2020 Danna Eck 5 Great and fast service. Very reasonably priced. We will be back.
07/31/2020 Leonard / Laura Parker 5 Alway the work is done right and done on time
07/30/2020 Brian Sellner 5 They found and fixed my problem when others couldn’t and at a reasonable price. I will be back. Thank you!
07/30/2020 Christopher Gastellum 5 Great service and honest recommendations. I have a high mileage car that needs some work and Integrity is the only place i will go. Thank you!
07/29/2020 Thomas Crohurst 5 Very professional. Addressed the problem with my vehicle and reviewed it with me. Explained in detail so that I was able to understand. After approval to proceed, my vehicle was repaired quickly. I was able to have it back the same day.
07/28/2020 Brian & Susan Boylan 5 Integrity always provides great service on our cars! Wouldn't take our cars anywhere else.
07/28/2020 Merle & Sheila Wetherbee 5 Great work as always!
07/28/2020 Cris Heiden Kniesly 5 Blue and Joe demonstrate the reason ‘Integrity’ is part of the business name. Thank you for your help with our issues, listening to small details in conversation, and looking beyond the initial concern. Showing us current and probable future problems will only help us.
07/28/2020 Michael Matlock 5 I think there name says it all. Very happy with all of them.
07/23/2020 Don Winfield 5 Recently I went to get my oil changed. The tech said that he was surprised to see my 2008 Honda Element with 172,000 NOT need any other work. ""Normally an Element with 170K needs a laundry list of work done, yours is in great condition and well maintained."" That is because the team at Integrity has been keeping my vehicles maintained and in good order for over a decade. So why didn't I go THERE for this oil change? Because I Iive now in Arkansas ... and I drive back twice per year to do some business (Up & Running Computer Services) and to have any work done that is needed on my vehicle when in town at Integrity! I thought that was worth sharing!
07/22/2020 Lucas Colvert 5 always great service.
07/21/2020 Mike Buckley 5 In a word COMMUNICATION: before, during, and after. You explain what you think is wrong| they repeat it to you to make sure wants and needs are being understood. When your vehicle is done they go over what was done and what may/will need to be done it the future. Very sincere, courteous, and friendly. Thank you Blu for the timely updates. Thank you Barb for the ride.
07/18/2020 Sue Wybraniec 5 Great service!
07/13/2020 George Ostermeyer 5 Great, thanks Blue
07/10/2020 Reggie & Susan Drout 5 Great service
07/09/2020 David Payne 5 Thank you Blu, for treating me fair! I had my Lincoln MKC go down on me in the heat the other day. The computer shut the car down and I had to cool it down, but it was ok. It happened a couple of times, setting off lots of sensors. When I took it to Blu, and the team at Integrity Auto, they really seemed to care, figured out the problem was minor, we think? How refreshing! They told me that they wanted to not charge me, as they didn’t find anything, but to stay in town a few days, drive it, and let them know if they can help still| awesome! Great customer service guys! I just bought a lot at an RV Ranch in Tucson, You have definitely earned my future car repair business. Thank you
07/07/2020 Ray Campbell 5 The only place I’d take my vehicles to. Friendly, knowledgeable, and very reasonable. Every time I’ve taken my vehicle in, I’ve received nothing but first class service.
07/07/2020 Damian Wolz 5 Integrity automotive has been the greatest experience and beyond expectations. Their service is spot on and service managers go above and beyond the norm. I am very pleased with their work and they are honest as to what your vehicle may or may not require for maintenance. They have been a great relief for me so I don't have to worry whether the work will get done properly. Excellent place for you vehicles needs.
07/05/2020 Joe Chavez 5 True professional‘s from start to finish. Very good service every time I take one of my 4 vehicle’s. Thank you for the great service
07/05/2020 Leonard / Laura Parker 5 It was A great job done on the Sport-Trac A/C the cab stays cold
07/03/2020 Dean & Jennifer Forster 5 Been doing business with these people for over 10 years, they never let me down.
07/03/2020 Kaye Ricks 5 The customer service was great, the car repair was excellent, and they kept me in-the-know all along the way. I was treated very fairly and I highly recommend Integrity!
07/03/2020 Karen Matthews 5 Very quick and explained what was wrong and what needed to be fixed and in what order. Helping me understand financially what needed to be fixed first. Will 100% be back to fix what I need and my recommendation.
07/03/2020 Steve Lautenschlaeger 5 I had a very good experience last year with Integrity doing a variety of work on my 2005 Dodge Ram diesel truck, so this week I brought in my 2009 Chevy Equinox for an evaluation and service. I'm again pleased with the quality of work, pricing, and openness by Corey the Service Manager. When I brought my car in I expected to have to replace the brakes, but they convinced me to wait because the brakes were still in good condition. Who does that nowadays? Of course my car needed other work that I expected, but they could easily have sold a brake job along with the other work.
07/02/2020 Glenn & Ann Hoover 5 Thank you!
07/02/2020 Steve Pitt 5 I'm very satisfied with Integrity Automotive & Diesel. They gave me detailed, accurate estimate. The work was done in a timely manner, they did a great job, and the final cost was less than the estimate. I am new to the Tucson area and am very happy to find an honest, reputable repair shop for my 2011 Honda Fit. I will have no problem returning for any future needs.
06/29/2020 Gerald Radden 5 I had very personal service for my Toyota for thirteen years, and two other vehicles before this. The loss of that mechanic/driver relationship hurt like missing a best friend, a great neighbor, or a long-time family doctor. In the first contact with Integrity Automotive, all those good feelings were restored and multiplied. Integrity, attention to detail, friendly people, thorough documentation, clear communication, a no nonsense warranty...all these and a few extras merged with the reviews of others to speak loudly to quality work and customer satisfaction. I am sold on my first experience. P.S. Their attention to customer safety in these days of the virus was outstanding.
06/28/2020 Art Contreras 5 Since I arrived to Tucson, in 2017, I wanted to find a good place to take my vehicles for repair. My daughter was already living here, and recommended Integrity Automotive. From the first time I took one of my vehicles for repair, I knew this was going to be the place I would be taking all my vehicles for repair. Every time I make an appointment to get a car repaired, I feel at home, if you will, as to how well I'm treated and how well they repair my vehicles. I have strongly recommended Integrity Automotive to other family and friends.
06/25/2020 Jay Owens 5 Excellent service !! I will definitely be bringing the rest of our vehicles here when needed . Thank you again for the great service
06/19/2020 Jay & Holli 5 At Integrity Auto we get great service from exceptional people! I love the Routine 21 pt inspection - I feel confident my car is in good working order. Make this your go to for your auto service!
06/17/2020 Laura Mcphail 5 Integrity has worked on several of my trucks and I've been very pleased with their service. I'd recommend them to others.
06/17/2020 Jane Mather 5 As always, these folks were stellar. On time service, reasonable prices and they even put up my window shade so that the car stayed as cool as possible until I picked it up! Thanks for not disappointing!
06/13/2020 Linda Lanan 5 Their name says it all, Integrity is what their customers get!
06/13/2020 Ken Douglas 5 Troy and the gang are always friendly, sharp and on point, and know their business. No one enjoys having to spend their hard-earned money on vehicle repairs but when it’s necessary, I know that I can trust these knowledgeable and respectful people with my repair needs. Another great and timely job done, thanks Integrity! See you all when I face another automotive headache!!
06/13/2020 Paul Flemm 5 Troy went out of his way to meet my time needs, stayed in touch and all work was done as promised.
06/12/2020 Sean Beyer 5 Always friendly and helpful!
06/11/2020 J F 5 These guys are great and DO have Integrity.
06/10/2020 Lolita Brockington 4.5 My very personal apologies for messing up the tire replacement arranged for me yesterday morning. Had another commitment I had completely forgotten, a rare incident for me that will not happen again. Am so sorry!
06/09/2020 Valerie Amstutz 5 Always courteous & excellent service.
06/09/2020 Muhammad Ahmed 5 Very professional and reliable service. They picked my car for service from my home and dropped it back to my house. Great convenience during this COVID 19 pandemic.
06/05/2020 Joe Chavez 5 Mr Blue and everyone working there are very professional and are great. You guys always do good work and are promptly With our time. Thank you all. Glad to help out a local small business. Keep up the good work.
06/04/2020 Leslie Newton 5 I just can't say enough good things about Integrity...honest, upfront with recommendations, reasonable prices for the service,and awesome customer service!
06/01/2020 Dean & Jennifer Forster 5 they've never failed me with many cars and many years, come to Integrity if you want it done right.
05/31/2020 Jay Gospodarek 5 Super honest and they do a great job every time
05/30/2020 Jeff Budzban 5 Vehicle was done on time, reasonable price.
05/29/2020 Jimbo Pobrislo 5 If you own a diesel this is the only place to go.
05/26/2020 Kelly Frost 5 This was my first time with Integrity and I was very impressed. The review and work on my vehicle plus the followup Inspection List and Battery Test Results were exceptional. My neighbor recommended Integrity and I owe him a great deal of thanks.
05/26/2020 Vicki Thompson 5 Sharp-eyed Blue noticed the birth date on the tires he’d ordered for me was 2014! He sent the right back and got younger tires. I love Integrity. 🥰
05/24/2020 John & Debbie Porter 4 You all the best
05/14/2020 Thomas Crohurst 5 Great support from Troy and Blue. Very trustful and helpful.
05/13/2020 Bill Purkey 5 Have been satisfied every time I have dealt with Integrity Auto since 2017.
05/12/2020 James Markley 5 As always, reasonable price and great service!
05/09/2020 Sue Wybraniec 5 Great service!
05/05/2020 Joe Wilkie 5 Best in Tucson They have taken care of my autos for eight years. Would not take my cars anywhere else
05/05/2020 Warren & Linda Youel 5 Great Company with friendly people who do a wonderful job at a fair price.
05/05/2020 Patricia Fox 5 Very nice staff. Got the work done quickly, and explained everything thoroughly. I felt very comfortable working with them!
05/03/2020 Peter Kirkegaard 5 Troy and his pickup driver Barb are the best. Friendly, helpful and honest. They have taken care of my classic 1975 Oldsmobile for several years. Should have written earlier about them because they are very good.
04/30/2020 Esmeralda Carrasco 5 I was astonished by the customer service. One of the best experiences and I will continue to bring my vehicles here. Thank you!
04/30/2020 David Hop 5 Always great service from the men & women of Integrity Automotive. They are always friendly and courteous and respectful of my needs. The name Integrity says it all! Always honest and fair. They never try to sell me something I don't need. They always offer me discounts whenever possible. During the extra challenges of the Covid-19 pandemic, they have worked hard to implement a system of social distancing and allowing only one customer at a time into the front entrance. They have kept the check-in area spotlessly clean with sanitizers and wipes. The indoor waiting area has been closed off to protect customers from close contact with each other. It's a real challenge for small business to keep operating at a time like this. Integrity Automotive has figured out a sensible way to stay in business and continue serving their customers with top notch service. I wouldn't think of going anywhere else!
04/28/2020 Robert Delaney 5 It is always good to do business with reputable companies. Blue, Troy and Barb are the best!
04/24/2020 Debra Collins 5 I am so pleased with the service received from Integrity Automotive. I have not been subjected to any type of repairs or services that are unnecessary, in fact quite the opposite. I really appreciate the time and care they have taken to try to identify the issues causing my Check Engine light to come on. Instead of making unnecessary repairs, they provided advice and protocols to take should it come on again. Very much appreciated! In the prior years, when repairs were necessary, they were completed within the estimated time and pricing was fair. Thank you!
04/24/2020 Rose Taylor 5 Great information and superb response 👏
04/23/2020 Tom Bette 5 Great service!
04/22/2020 Charles Miller 5 Integrity did a good job, as usual. They were finished in a shorter time than the original estimate. The staff is always friendly, courteous, and professional. I have been dealing with Integrity for 8 years and have always been pleased with their work. It is good to have an auto shop you can trust.
04/21/2020 Dave Littlepage 5 Great as usual
04/21/2020 Brian Turner 5 First time customer and first time using RepairPal. Very happy with the results! Well explained through the process, rental guidance and courtesy. Recommend them for any opportunity to have them help you.
04/16/2020 Roxanne Ross 5 Excellent as always
04/16/2020 Brian & Susan Boylan 5 Integrity is the best car care business in Tucson!! They are very knowledgeable, honest, and helpful! Wouldn't take our cars anywhere else.
04/13/2020 Bryan Melton 5 Troy and the guys at integrity are always great and when it comes to diesels they are the best do not take your diesel anywhere but here thanks guys at integrity diesel
04/13/2020 Laurel Wadley 5 Since taking my Honda to Integrity, I've been very happy with their work, and how they treat their customers. Being a woman who takes her own car in for service, I've used other places who try to take advantage of me. I trust Integrity to be honest with me and I feel that they really bend over backwards to do so. Thanks guys for great service.
04/09/2020 Lee Mayes 4 this visit was a warranty type thing. They had rebuilt the carb on my 76 Chevy pu a few weeks before and now I was having cold idle issues and some performance issues when warm. The cold idle was a bad choke vacuum module and while I guess one could debate that should have been replaced in the rebuild, it wasn't, however I was only charged for the new module so that was fair. The warm performance issue ended up being a defective accelerator pump. A new kit was ordered and the part replaced. Back on the road again.
04/09/2020 Tim LaMartina 4.5 Clean, efficient and courteous!
04/09/2020 Fran & Anna Sherlock 5 S
04/09/2020 Terry Riley 5 The service is always quick. They are very professional.
04/08/2020 Leonard / Laura Parker 5 Allways we know the work is done right. It is good to know what work the car needs for late service
04/07/2020 Eddie & Mary O'keefe 5 Once again, they rise to the occasion. I found myself with a day off, went by about 0900, asked if they could change my oil(ford 6.7 diesel) not knowing what it would be like with all the craziness going on. Troy, said they would get to it today, not only that, but also changed my front brakes. Along with rotating my tires, and finding a minor leak during their inspection. Its nice to go somewhere, and be confident in their work. Thank you guys, and gals! Stay safe
04/07/2020 Sue Wybraniec 5 Very efficient and quick service considering I was walking for the 2.5 hours due to Covid19
04/07/2020 Len Robbins 5 As always, excellent service, covered all the bases perfectly, and reasonably priced. Going with Integrity for your auto or truck service is a no-brainer... you can't do better!
04/04/2020 Bill Wilcox 5 I made an appointment on line on a Friday for the following Monday and they called me within 5 minutes to confirm! They offered to take me in that same day and had my repair done in less than an hour. Thank you
04/04/2020 Steve & Kelly Kreinkamp 5 We have been taking our vehicles to Integrity for many years. The team at Integrity have always been professional and provided high quality service
04/03/2020 Matt Langebartels 5 Integrity sums up the place. I have been going here for 4.5 years and they have always been honest. Many times I’ve asked if anything else needs to be done on a vehicle and often they have said no. They are honest and that’s all I can ask for in a mechanic. I would highly recommend them.
04/01/2020 Dan & Holly Hade 5 Highly recommend Integrity Automotive! We love you guys!
03/30/2020 Jose Martinez 5 Did a great job on my mother in laws SUV. Thanks
03/25/2020 Ed & Susan Lovejoy 5 Integrity Automotive lives up to its name plus everyone who works there is personable and friendly.
03/23/2020 Lee Baumgardner 5 Everything was performed below the estimate and on time. My 2001 Ford Superduty is like new.
03/20/2020 Marie Krinks 5 I was very pleased with the service I got and the explanation of what was done.
03/20/2020 Brett Millikan 5 Great shop... Took care of everything my truck needed and did not try to upsell me on anything and if something could wait until next time... I was told that as well. Allowed me to take care of what I could do without having to pay them for that. ie battery and K&N air filter cleaning
03/19/2020 Dom Sison 5 Thanks for helping me resolve my problems with the speedometer. Blue Q. Was very friendly and helpful in explaining the procedure to fix the problems.
03/18/2020 Dennis Hand 5 Very professional as always.
03/18/2020 Royce & Jackie Smith 5 As always, they provide prompt, courteous and efficient service.
03/18/2020 Rachel Sewell 5 Always five stars with Integrity! My parents have used Integrity for many years and now my siblings and our own families will only go to Integrity! The entire staff is amazing! They take extra time to explain what is needed, do a thorough check of your vehicle, and they are highly experienced. They are honest and won’t replace what is not needed and they keep you well informed. Their prices are great, this allows most people to be able to afford to get their vehicle serviced to stay safe. We won’t go anywhere else but Integrity! Thank you all from my entire family!
03/15/2020 Edward Lewis 1 I don't know what to believe, I took my car in for a tune-up (a 1989 Cadillac with less than 80,000 miles. Its been stored most of its life, but after taking it in, it has not ran right sense. Form your on opinion, but I'm convinced they are limited or overworked to overlook the obvious. Be careful in those friendly smiley people, and I should have known not to use them again when I was told drive it til something break, then we can fix it. Truthful said
03/14/2020 Lee Mayes 5 so this is the first time since I owned this truck (1977) that it has been in a shop. Had intermittent carburetor problems along with a master cylinder issue. Integrity took care of both, hasn't run this well in years, carb rebuilt and master cylinder replaced, all brakes inspected as part of the process.
03/14/2020 John & Debbie Porter 5 they are great group of people to work with
03/11/2020 Kim White 5 I have only had my van serviced my the amazing people at Integrity. They do great, honest work keeping my vehicle running perfectly and safe for my family.
03/11/2020 Ross Lance 5 Everything was great they killed it. Appreciate everything
03/10/2020 Mike Morales 5 Awesome customer service
03/03/2020 Rick Beeble 5 First time with Integrity Auto. Very impressed with their professionalism. I have a diesel truck that needed a water pump. Integrity came in below their estimate for the work and quickly. Happy to have found a great shop for my diesel.
02/25/2020 Jane Mather 5 Troy was clear, helpful and friendly. He let me know exactly what to expect, therefore no bad surprises. He negotiated with the extended warranty service to cover and delivered the rest on time and under budget. My car was clean and runs so much better! I will go back.
02/21/2020 Ken Douglas 5 Troy, Joey, and the Integrity team are still batting 1000 and doing what it takes to make their customers very happy, right down to kindness shown during my recent surgery recovery and patiently allowing my vehicle to remain on their secure property until I was well enough to drive it home! This wasn’t my 1st or 2nd time to leave a broken vehicle in their capable hands and it definitely won’t be the last. They have won my respect and trust and future business! THANK YOU ALL for your skill and family friendly professionalism!
02/20/2020 Bill Boltz 5 Professional service, great communication
02/19/2020 Melanie C 5 Always a fantastic and enjoyable experience Very knowledgeable and professional Thanks so much you do amazing work
02/19/2020 Letha O'neill 5 Always friendly and helpful.
02/17/2020 Tom Davis 5 I was on a road trip and most of the warning lights came on in my vehicle late in the day. I looked integrity up on yelp. Knew nothing about them. Called at 7:40 am after they opened. Explained my situation and they had my car in to look at it as soon as I got there. They quickly found the issue and got it fixed. I was back on the road by 10 am. They were super friendly and honest. My vehicle needed no parts and I was expecting a major fix was needed. If I lived there they would have my business for sure. Thank you.
02/14/2020 Maynard & Gerri Kramer 5 Always excellent and economical. INTEGRITY is my security blanket for my car.
02/14/2020 John & Debbie Porter 5 They the best and always friendly
02/13/2020 Charles Miller 5 I had a problem with my power steering that just started. I called this morning and they fit me right in and fixed the problem today. I always find the people at Integrity to be friendly, very helpful, trustworthy, and professional. I highly recommend them. I have been dealing with them for over 7 years.
02/13/2020 Tom Fetterly 5 Answered some questions I had in detail, and thought I had a problem and they found I didn’t! Appreciate the honesty!
02/06/2020 John Fujii 5 The service is outstanding. They fix it right without trying to push extras on you. Pricing is fair and people are pleasant. I will definitely continue using them.
02/04/2020 Sue Wybraniec 5 As always, great service!
02/03/2020 Terry Riley 5 The service was excellent as always!
02/01/2020 Tom Duryea 5 Very honest.
01/31/2020 Rose Mardula 5 Integrity is my go-to shop for automotive repairs. We have used Integrity for approx 6 years and will continue to trust and support their judgment and and their integrity with all our automotive work.
01/28/2020 Brian & Susan Boylan 5 Great service as always!!
01/24/2020 Ted & Thelma Quayle 5 Our car would not start after coming out of the restaurant and we needed to have it towed to Integrity. The guys went right to work to get the car back on the road for us. Barb was kind enough to bring Ted home and come back and get him to take him back to the car at the shop when it was ready to go. Integrity had our car up and running in a short time. Turns out our problem was a bad battery and was under warranty so we paid nothing. This is how honest Integrity is, and this why Integrity truly lives up to their namd ""INTEGRITY"". We have been taking all our vehicles to Integrity for over 15 years now and ""NEVER"" been disappointed. They treat us like family and we are so fortunate to find an Auto repair that treats us with respect and honesty. INTEGRITY, ""YOU'RE THE BEST"
01/24/2020 Ken & Linda Block 5 Thanks for keeping me on the road to Mt Lemmon. Need to check the rhubarb on the next trip. Kenn
01/22/2020 Richard Fuller 5 By far the best mechanic I've ever been to! Blue was fantastic to deal with, I never felt like I was being tricked into a service and the car was done exactly when he said it would be. I will be taking all of my vehicles there for as long as they are around.
01/17/2020 Ruben Betancourt 5 Excellent customer service. Honest and Trustworthy. Fair prices.
01/16/2020 Rick Vanskiver 5 Excellent service.
01/13/2020 Don Upson 5 Competent and efficient. Price is right. What more can you ask for?
01/09/2020 James Greer 5 I have been a customer since moving to Tucson 9 years ago. Integrity has always provided great service on the four vehicles I have trusted in their care. I have absolute confidence in their service and highly recommend them.
01/09/2020 Bryan Loya 5 Great local shop, on time and efficient.
01/08/2020 David Gouveia 5 Truly great service!
01/07/2020 Lon Drenten 5 On time and work completed as expected for the quoted amount.
01/07/2020 Dan Brader 5 The problem was explained well and fixed quickly. Very friendly service.
01/04/2020 Joseph & Tabitha Barzar 5 You give me and Tabitha a great feeling to leave our car in your hands. Times are not easy all the time, nice to trust someone, thank you!
01/02/2020 David Shuman 5 Excellent service and very timely. Thank you
01/02/2020 Kevin Grandpre 5 First time taking in Ford truck and very please with knowledge and service performed. I recommend them highly.
12/28/2019 Sue Wybraniec 5 Excellent service!
12/24/2019 Tim Passell 5 Great service on our Jeep Grand Cherokee| replaces the water pump in a short time. Reasonable rates!
12/23/2019 Dennis Hand 5 The best in auto service!
12/23/2019 Anonymous 5 Hello Blue + team, thank you for scheduling the boys' Hondas for regular service before the Holidays! The 60k service, as well as the tire repair (thank you large nail) allows a 'many miles away UA dad' to rest easier - Sam from Lake Havasu
12/23/2019 Douglas Sheffield 5 Nobody does it better! There aren't enough good words to describe my experience with Integrity Auto Repair. Polite, informative and got me in and out very quick. Thank you very much Troy and Blue!
12/20/2019 Ted Eyde 5 Excellent repair job on our Tahoe done quickly and to perfection. Integrity saved theday. Ted and Maxine Eyde
12/19/2019 Thomas Crohurst 5 Always courteous and professional. Work performed as scheduled. Blue and Troy great.
12/19/2019 Patricia Borge 5 Having shuttle service sure alleviates problems for us as we only have 1 car! Thank you!
12/16/2019 Scott & Janel Feierabend 5 Great service as always.
12/16/2019 Anonymous 4.5 Excellent service as always!
12/13/2019 Anonymous 5 THANK YOU TROY FOR HELPING US OUT IN A PINCH. GREAT TIMING AND IT WAS GREAT DOING BUSINESS WITH YOU.
12/12/2019 Richard Blehm 5 Integrity auto is everything I expected them to be. I checked the internet for auto repair shops and noticed they had over 1,000 five star ratings and decided to try them. I am glad I did. They are friendly, very professional and very honest. Blu took the information I gave him and after checking my Jeep told me that a couple of items I mentioned were not necessary. The honesty he demonstrated saved me a lot of money. I will continue taking my Jeep and other car to them. You can't go wrong with this repair shop.
12/08/2019 Kelvin & Pamela Gaiser 5 The name says it all, been a long time customer and can honestly say they treat you right.....
12/06/2019 Alma Zuniga 5 Always the best customer service
12/06/2019 J.Ann Krinks 5 As always Blue was courteous, quickly got my car checked in. The car was ready as scheduled, they explained what they did and I was promptly taken care of and on my way. Thanks again!
12/05/2019 Charles Miller 5 It was easy making an appointment. Troy had a record of what was recommended to be done this time. Additional last minute work that I needed to have done was also completed. This involved doing a system test, sending someone out to get the needed part, and doing the installation. All was finished by the time that Troy had estimated. They always do a complete and good job. The staff is friendly, courteous, knowledgeable, and helpful.
11/27/2019 Paul & Carol Taylor 5 Thank you for the very professional manner you extended in getting my son's car serviced.
11/27/2019 Lucas Colvert 5 Great as always
11/23/2019 Grace Niejadlik 5 Excellent service pleasant professional and great quality of work. People who care it is nice to see that. Thank you
11/21/2019 Rod Rupp 5 Great job on my '66 Chevelle. Took care of my problems and came up with solutions I was not aware of. Very timely, courteous and caring. The Chevelle will see them again for service work.
11/19/2019 Steve Lautenschlaeger 5 I just found Integrity on the Internet this year after being frustrated by my Dodge dealer service response. During the past 6 months I've had a lot of necessary work completed on my 2005 Dodge Ram 3500| including suspension repairs and upgrades for a new pickup camper, major cooling system repairs, a 4WD differential oil leak, and diesel engine work to correct an oil seal leak. I found Troy the Service Manager to be very knowledgeable, courteous, and willing to explain the necessary work. I believe Integrity's pricing to be fair and competitive. So far the work performed has been without issues. I was kept informed of progress and they completed work when they promised. I was offered courtesy rides when needed. I plan to continue to use Integrity as my shop to keep my older truck in good order and able to handle the heavy RV load so I can avoid the cost of buying a new vehicle.
11/16/2019 Molly 5 Our Chevy Equinox is well taken care of by all at Integrity Automotive| including Blue, Barb, Troy, and all the automotive technicians who perform quality work.
11/15/2019 Wayne Lersbak 5 Very trustworthy and professional service
11/15/2019 Merle Larson 5 They have great customer service
11/07/2019 Cheryl Aber 5 Direct service, intregrety, straightforwardness, couldnot ask for better service in finding the problem THANKYOU.
11/06/2019 Crandall Smith 5 I was referred to Intergrity Diesel by the local Dodge Dealership service department. I needed a new turbo installed and had already purchased the parts. Troy and Joey did a great job getting me on schedule, getting the work done fast, and communicating all the status updates and educating me about what they had planned and what they did along the way. I will absolutely be back for any future work needed.
11/06/2019 Jeffery Granger 5 Once again Integrity exceeded expectations with prompt, efficient service at a reasonable price. Thank you
11/06/2019 Damian Wolz 5 The staff was very helpful in scheduling the service on my truck. Job well done.
11/06/2019 Chuck Davis 5 Easy to understand expectations from service technician after describing the problem. Friendly, trustworthy and dependable says it all!
11/06/2019 Ed & Susan Lovejoy 5 They live up to their name. Trustworthy, honest, friendly service.
11/05/2019 Lon Drenten 5 EXCELLENT and prompt service. Could not be happier.
11/01/2019 Lee Mayes 5 I brought this car in because the rear air ride suspension had failed. Integrity checked it out and found a ruptured air bag. Troy called and we discussed several options on how to fix it. We decided to stay with the air bag design over a spring over shock configuration. Car rides great again and the repair price was very fair.
10/31/2019 Jeff Holdcraft 5 My Dually headlight calibration has made a huge difference Now my new headlights perform great Thanks again for your expertise, efficiency, and courtesy
10/31/2019 H Chao 5 This repair service is always trustworthy and charges a fair price, usually much less than the dealers. The service representatives are knowledgeable and very helpful and friendly.
10/29/2019 Kathy Norton 5 I was very happy with the customer service and Blue had a lot of knowledge and was happy to share it.
10/27/2019 Virginia Olson 5 This was the first time going to Integrity Automotive for service. My oil was changed and then I was told about other things which my car needed. Blue explained everything so this non-mechanic could clearly understand. I greatly appreciate that as I didn't feel pressured to have repairs done that I wasn't prepared to pay for. I will return later to have other work done by them and appreciate that they are a green company too.
10/23/2019 Phil D 5 This was my first time at Integrity, and I was very pleased with the service. I needed to wait at the shop, and they diagnosed the problem and sent me on my way with a fix in about 3 hours. I was also pleased that they worked out a fix that was really cost effective for me. I definitely will be back when I need another repair!
10/22/2019 Lee Mayes 5 for about 2 years had been having on and off again starting problems with my suburban, then last week while hunting it again gave me problems, died at home so had it towed to Integrity. They checked it and found the fuel pump pressure was low. Troy gave me options but we agreed the only realistic option was to install an OEM pump vs aftermarket and actually thought it was a fair price for the OEM. Up and running again!
10/22/2019 Warren & Linda Youel 5 Great company with fair and honest service.
10/21/2019 Judy Morgan 5 I always feel that you are so honest with me. I feel so confident that you will do we well.
10/18/2019 Bill Boltz 5 Staff is very professional & knowledgeable.
10/15/2019 Jim Markley 5 Fast, thorough and reasonable prices.
10/11/2019 Kay Blackburn 5 Troy is very professional and I always feel they are honest and go above and beyond my expectations. The owner actually came to pick me up and give me a ride to pick up my car. This is truly a family owned shop that gives personal service.
10/04/2019 Ronald Gagne 4 Well things seemed fine. When I got home I looked at the invoice/report. I had new tires installed recently. I noticed that Integrity set the pressure at 35 psi all around. The placard on the vehicle clearly states the the front tires should be set to 39 psi and the rear at 36 psi. What is that all about?
10/04/2019 Ian Blong 5 Blu, Troy, and Barb were amazing and not only fixed my car for cheaper then they had originally quoted me, but got me to and from work with out any issues. I'll be a customer at Integrity Auto for years to come. Thank you!
09/30/2019 Neill Freeman 5 Terrific personal service.
09/29/2019 John Selby 5 I very much appreciate a shop that truly looks at the total vehicle, and Integrity hit the mark! I like to get the best information, and they provided it.
09/25/2019 Bekki Booth 5 Once again Integrity to the rescue. My car is a mess with oil, they found the leak, fixed it and cleaned it all up. I told them what I could afford right now and they were able to work with me. My car hasn't run this well in over a year. Thanks Blu, Charlie and Barb for doing what you do and with a smile on your faces. I am blessed to have met you all.
09/25/2019 Bekki Tunis Booth 5 You all saved the day again. Thanks for taking good care of me and my car. What a great group of people.
09/23/2019 Andrea & Joe Ramirez 5 Finally a place you can take auto and know you can trust them.
09/23/2019 Tom Carver 0.5 I will not be back they left hose clamps loose then tried to blame me, said i needed new hoses I put them on right didn't fall off like they said happens (fucken joke) and it worked fine they said they would fix but after the fact I'm sitting on the side of the road broke down (yeah makes sense to have my truck towed for hose clamps that are not tight ) check your fucken work!
09/15/2019 Jeff & Stacey Holdcraft 5 You listened to my request, listed solutions, waited for my choice and then made it happen. Direct, honest, efficient Thank you You will get 5 star Referrals from me
09/13/2019 BRETT HART 5 I'm a new customer and after the service my beat up old truck got, I'll be a customer for a long time. I couldnt ask for a nice group of people. I didnt think to call uber for a ride home so I walked. Wish I had known about the courtesy shuttle. But I needed the exercise anyway!!!
09/10/2019 Roy Valenzuela 5 Felt as though we were given great customer service.
09/09/2019 Judy Morgan 5 Integrity is the best.
09/06/2019 Billy Johnson 5 Great service fair price.
09/06/2019 Craig & Beth Duncan 5 As always. Great service . Moved here from the Midwest and have been very happy to have found Integrity to service out vehicles for the past 13 years
09/06/2019 Big Loon 5 I cannot day enough positives about this first rate crew and company. They are amazingly great in the auto maintenance and repair space.
09/05/2019 Tami 5 The name integrity definitely fits this business. Thank you for your help, will definitely be back in the future. Very trustworthy.
09/02/2019 Lon Drenten 5 Timely, Prompt and as quoted. Thank you.
08/26/2019 Shannon Musegades 5 This is the first time I took my car here and I won’t go anywhere else. Exceptional service, I was actually treated like a customer unlike those dealships.
08/25/2019 Anonymous 5 The staff at Integrity are always friendly, professional, and thorough. The quality of their work has always been excellent. They listen and are responsive to the information provided and tenaciously investigate issues that are not immediately obvious. Their level of communication is outstanding. I am always thoroughly satisfied with the work provided and would not hesitate to recommend them to others.
08/22/2019 Tim La Martina 4 My service experience was largely positive. Integrity has a clean and well-maintained facility with friendly, competent and considerate service. I received courteous, informative and efficient treatment overall.
08/21/2019 Ronald Gagne 4 Great customer service and professional work. Efficient and timely.
08/18/2019 Tim Barry 5 Just had an oil change and checkup on my truck. They were very nice, very informative and very quick.
08/17/2019 Brian & Susan Boylan 5 Integrity always provides great service to our cars! We are long time customers and are always very satisfied! The staff is very knowledgable and very pleasant to deal with!
08/17/2019 Rose Mardula 5 The peace of mind in knowing my vehicle was serviced by professionals is priceless. We have been using Integrity for approximately 5 years and each time the results have been consistently superior. Highly recommend!!
08/15/2019 Kay Blackburn 5 They were very very friendly, professional and helpful. I had my car stolen and they did a complimentary look over the whole car. They were honest and helped me evaluate what repairs made sense to fix. I highly highly recommend them!
08/14/2019 Edward Lewis 4.5 This auto repair shop is the exception to the rule of today. Professional, truly caring, enjoy what they do, timely, informative as well knowledgeable in their repair of my different vehicles. This place always has left me with a confident feeling of success......you must try them.
08/13/2019 Carol Ann Whigham 5 Honest auto shop
08/09/2019 Dave Littlepage 5 Always great service.
08/08/2019 Gary Wabaunsee 5 I have been bringing my cars here for service for several years and their name says it all, INTEGRITY!
08/03/2019 Victoria / Joseph Phininzy / Martinez 5 Professional staff, and very knowledgeable.
07/26/2019 Rick Vanskiver 5 Your service has always been friendly and helpful.
07/24/2019 Nancy & Jim Byrum 5 As always Integrity did a great job under the estimated cost. They provided a ride to me back home and then picked me up when the car was ready. I highly recommend Integrity Motors.
07/19/2019 Lee Mayes 5 Another great interaction here at Integrity. Made an appointment for an alignment on my 99 Suburban 4wd, but warned them that there was an abnormal noise in the front suspension. Also needed fuel tank wiring fixed from pack rat damage. After great searching, loose bolts in the upper front shock mounts were found to be the noise culprit. I feared ball joints or bushing problems. All work done as requested. PS, ride home from the shop and then back to pick up the truck, thanks Barb.
07/19/2019 Lolita Brockington 5 I had the good fortune to have a long-time Tucson resident recommend Integrity Auto Repair to me shortly after I arrived five years ago. Since then, Integrity has taken care of all mechanical repair needs on my 2007 Honda Accord promptly and successfully. I highly recommend them, and personally, would not seek car repair anywhere else . L.G. Brockington, 07-19-19.
07/14/2019 Jeff 4 Good work, reasonable price
07/12/2019 Terry Riley 5 As always got us in and out quickly!
07/11/2019 Anonymous 5 The folks at Integrity did a great job getting my air conditioning system going again, and in less time than expected. Thank you!
07/09/2019 Greg Farrell 5 Excellent shop for all my auto repairs - reliable, friendly and above all, they know what they're doing.
07/09/2019 Matt Anderson 5 Great job guys! Quick, professional, low stress.
07/09/2019 Ted & Donald Mackillop 5 Always receive good service at Integrity. Got me in on short notice and completed the work sooner than I expected. Thank you.
07/07/2019 Steve Buhrke 5 I have a very good friend who runs a shop in Phoenix and I always used to get him to look over everything Integrity wanted to do or did do. He said that it was exactly what he would have done, but that it was cheaper than he could do it for. I have used them for about 15 years or more and they have always been super friendly, honest and great to work with. I can not give them enough stars! It is great to know you can take your truck or car somewhere and trust what they are telling you.
07/05/2019 Eddie & Mary O'keefe 5 Oil change and tire change, they are quick, and reasonable. Thank you
07/04/2019 Steve Fowler 5 I have consistently noted Integrity Automotive provides honest, reliable, ethical, fair, and reasonably priced services. Troy and Blue, in their customer facing positions, represent the entire Integrity family extremely well. I cannot say enough positive things about this excellent company!
07/02/2019 Jeffery Granger 0 Very impressed with the attention to detail. Blue listened to everything I told him on the phone and had it all written on the job sheet when I arrived. He asked a lot of questions and wrote down the answers. I had to go out of town for a week but they kept my car and did all the work while I was gone. The truck was ready for pickup when I returned and Blue showed me everything they had done. The truck now drives like new again so I am very happy.
06/28/2019 Mohammad & Elaine Omar 5 Thanks everyone My car is good for a trip to white mountain and many more places .
06/28/2019 Kathy Deason 5 They keep my old (2002) Lexus running well. Great helpful and friendly staff. They keep records on what was done when and send me reminders when routine service is due.Wouldn’t trust anyone else with my car!
06/27/2019 Rod & Giegie Penaflor 5 Excellent & Honest Service!
06/22/2019 Linda Lanan 5 As always, great service from all who work at Integrity!
06/20/2019 Don & Francine Wilson 5 I trust their work. I have been using their service for many years, at least 10 if not longer. I am very satisfied with there service.
06/20/2019 John & Debbie Porter 5 You brake it they will fix it they are the people
06/20/2019 Ian Blong 5 Wonderful service and staff. Blue and Troy really made the experience an easy and painless experience. I would recommend them to family and friends. Cheers!
06/17/2019 David & Tina Cook 5 It’s hard to find someone you trust with your vehicle. Integrity Automotive has always provided the best care for our vehicles. And we would recommend them to anyone for work on their autos.
06/14/2019 Jeff 5 Excellent work, at a reasonable price.
06/10/2019 Chuck King 5 They always do a good job, and are very up front about expected costs.
06/06/2019 Sandra Gaskill 5 I needed my first maintenance check-up on my new car. This was so convenient. I had an appointment for 9:30am, spent an hour there with coffee, comfortable seating, while reading my book. I was pleased with the service and in and out as advertised in an hour. I was impressed with all the positive comments from the community decorating the walls, and interesting historical photos. I highly recommend Integrity Automotive .
06/06/2019 Nancy & Jim Byrum 5 The people at Integrity are the best. They explained everything clearly. They got the job done on time. They provided transportation both ways between my house and their shop. Cost of repair was reasonable. Great experience!
06/01/2019 Lyle Richardson 5 As always Blue and Troy provide the best service at the best price!!
05/30/2019 Brad Higginbotham 5 if you have a light duty diesel take it here. They have knowledge of these motors and understand the theory and operation.
05/30/2019 Merle Larson 5 In and out in 45min.keep us informed on everything
05/26/2019 Ken Douglas 5 Solid people, performance, and warranty makes this my family mechanic choice easy!
05/23/2019 Paul Will 5 You provided EXCELLENT service, as usual. Thank you for your kindness. Tell Barb THANKS for the rides.
05/22/2019 Jimbo Pobrislo 5 Always professional, always honest and forthright. I would not take my truck to anyone else
05/21/2019 Don Upson 5 I had an air leak in a rather new tire, and they fit me in right away and did the repair in about 20 minutes. That is great service, and it was all covered in the guarantee when I bought the tires.
05/16/2019 Donaldshirleycynthia Stewart/Richert 5 Great service And we are happy with your honest review I would tell any one to take their problem with their car to See yu. Great job. Tks so much The Stewarts and Cynthia
05/16/2019 B. N. 5 Brought in a 2005 van that had been sitting for quite a while and the A/C hadn't worked prior to that. They gave me an estimate but warned me in advance that he could be bad because of how long it has been sitting. They did there complete inspection and it wasn't nearly as bad as it could have been and they pointed out one of the things they found was way down on the priority list . Although it was to expensive for me now, they were very understanding and the charge for the A/C diagnostic, I thought was very reasonable. Very nice people.
05/15/2019 Karen Saunders 5 I have always had complete faith and trust in the work that Integrity does.
05/14/2019 Don & Francine Wilson 5 Great job as always.
05/11/2019 Edward Lewis 4.5 This place has all the attributes of what it means to be an American. You are made to feel like u r part of the familu who cares about your welfare and backs it with expertise in the work being done. All I ask is try them....see for yourself.
05/10/2019 Rebecca Davis 5 They live up to their name. Always honest, and working to do the best job for each of their customers. I would highly recommend their services.
05/03/2019 Susan Drout 5 Thank you once again, Integrity Auto for sending me home with a safe vehicle! Nobody likes to have to deal with car repairs but I know when I leave the shop that I am in a safe, smooth running car. Charlie, Troy and Blue are awesome. They explain exactly what is wrong, what needs to be fixed and what can wait over a period of time. They always have coupons so you can save some money as well! We have been taking our vehicles to them way before they started their own business....20+ years! Integrity Auto is most certainly and asset to our Ina Road businesses! We wouldn’t take our cars anywhere else! Thank you!
05/01/2019 Dennis Hand 5 Excellent as always.
05/01/2019 Lolita Brockington 5 Shortly after arriving in Tucson 5 years ago come May 17th, I began having car problems never before experienced. Fortunately for me, Integrity Auto Repair was highly recommended. I followed the excellent advice and am forever grateful. Integrity Auto Repair is one of the very best, most reliable I have ever dealt with, be it for unexpected repairs or routine checkups to maintain vehicle safety. Would not think of looking elsewhere in Tucson for car maintenance!!!
04/29/2019 Sean Beyer 5 Honesty, being nice , reliable and trustworthy! No other auto mechanic will ever get my business! This gem of a business epitomizes the down home feel of “ no worries” we got you covered. Love this company they know how to treat their customers right!
04/24/2019 Bill Strang 5 The Volvo XC70 was very well serviced and it is very satisfying to have your services.
04/24/2019 Sharon Jones-Christie 5 You went to great lengths to help and the price is very reasonable. Thank you. Sharon Jones-Christie 237-9728
04/24/2019 Randy & Deb Brooks 5 As always great service, professionalism, humor and quality repairs.
04/22/2019 Rick & Karen Michika 5 Great service as always!
04/19/2019 John & Debbie Porter 5 You guys are the best - they keeps the trucks running
04/18/2019 Alma Zuniga 5 One hour and done, oil change, tires rotated and inspection. Thanks Blue, your customer service is great!
04/17/2019 Harry Neuhaus 5 Their name says it all. Looking for a place I can trust to repair my vehicle and I believe have found it.
04/17/2019 Anonymous 0 Pulling a 37ft 5th wheel camper home to KC when indicator lights and dash message indicted a problem with DEF system in our 2012 2500HD Duramax Diesel.. At recommendation from the local CarMax (I had purchased the vehicle thru CarMax in KC) I took the truck to Integrity for diagnosis of the issue. Their check of the codes revealed no issues and they reset them (for a $225 charge). 500 miles later east of Albuquerque NM, the same issue developed. I took the truck to a Chevy dealership in the area and the service manager checked the codes (in less than two minutes) and diagnosed the problem as the DEF tank heater. Turned out GM has had issues with this and I ended up getting the whole tank replaced at no charge thru GM. Hard to understand how this could have been missed. As a result, I ended up having the expense of two extra nights at an RV park in addition to the inconvenience created by their apparent missed diagnosis.
04/15/2019 Sue Wybraniec 5 Excellent services!
04/05/2019 Jim Doyle 5 Very Good!
04/03/2019 Marc Walker 5 As always Integrity was on top form when I had my truck in for service. Courteous, friendly, profession...these attributes have remained consistent since I first took my truck to Integrity over ten years ago. My family also uses Integrity for service and repairs on a variety of types of vehicles of varying ages. I can't imagine going anywhere else for the services they provide.
04/02/2019 Anonymous 5 Everyone at Integrity has always been so respectful and informative. They always respond and update as they say they will. Their value of work is always top-notch. We will continue to take our vehicles to Integrity.
03/25/2019 Ann & Scott Coraggio 5 You did a quick and an awesome job to the exhaust system. Thank you very much ‼️
03/25/2019 Arianna Gray 5 Finally, I mechanic I can trust! I will be honest: I don’t know anything about cars, and I know even less about Diesel engines. When I found myself in possession of a 2006 DIESEL Jeep Liberty I knew I needed a really great mechanic who could translate what this thing needs into plain English. That is exactly what I got with Integrity Automotive. Along with my city driving I also I drive in and out of very rural places, off the grid and out of cell phone coverage, so I really need to be able to count on my vehicle. When I first came to Integrity Automotive Charlie spent lots of time taking a history of my vehicle and figuring out everything that HAD been taken care of, and everything that NEEDED to be taken care of, and getting everything dialed in. Troy has been endlessly patient teaching me about my vehicle and helping me understand the pros and cons of an older diesel 4wd vs buying a newer one. (I’m even starting to understand some of it!) Everyone I talked with was patient, articulate, and friendly (Don, Blue, Dawn, Jordan, Josh). Even Barb who shuttled me back and forth between the shop and my home was friendly and helpful. They all helped get me over the hump of learning how to take care of this vehicle and what to expect. They have been fantastic about letting me know what is important to take care of, what I don’t need to worry about right now, and what things I should just learn to live with in an older vehicle. It’s felt like they are looking out for my budget as well as my Jeep. Even though I have to drive across town to get to them, it’s worth it. The first diesel mechanic I tried was not a good communicator and did not know how to work with a newbie like me and ended up costing me $900 in repairs because they didn’t help me understand the importance of dealing with a particular issue proactively. No such experiences with Integrity Automotive! It’s great to know that the folks at Integrity Automotive have my back and are making sure I am safe no matter where I drive!
03/21/2019 Daniel Barney 5 Incredibly fast service! Quality customer interaction. Blue was receptive to my needs going above and beyond. Engine diagnosis was a little on the pricey side but I felt that the repair work itself was a fair value. My car runs wonderfully again, perhaps even better then I can ever remember.
03/20/2019 Maynard & Gerri Kramer 5 You do everything very well !!!!
03/18/2019 David & Wendy Madrid 5 I’m always confident that the guys will do a good job on my vehicles.
03/15/2019 Sean Beyer 5 Honest reliable and willing to go the extra mile to do a great job! Integrity Auto is by far the best automotive repair shop inTucson!
03/15/2019 Royce & Jackie Smith 5 We have always had professional service at Integrity! I truly value my truck, and all employees at Integrity provide excellent service in a truly efficient manner.
03/14/2019 Steve & Kelly Kreienkamp 5 Staff is customer focused and provides exceptional service
03/12/2019 Michelle Ewing 5 Friendly folks ~ fair prices ~ would definitely recommend!
03/11/2019 Charles Miller 5 People at Integrity Auto are friendly, helpful, and professional. The work was done right when scheduled with no hitches.
03/09/2019 Greg Jamieson 5 As always, did a great job fixing my wife's car.
03/08/2019 Daniel Hodgson 4.5 Always a good experience. This time with Bleu and Barb (got a ride)!
03/02/2019 Rachel Sewell 5 Very knowledgeable, friendly, and fast service! This will definitily be my #1 place to go to for vehicle service! Thank you all!
03/01/2019 Eddie & Mary O'keefe 5 Just bought an F350 6.7, they did a check up on it and let me know some things that would need to be taken care of. Also took care of all the fluid and filter changes. Runs great. Thank you!
02/28/2019 Ken & Linda Block 4.5 see below
02/27/2019 Bill Paul 0.5 Good people doing what they how to do auto repair and service
02/26/2019 Carol Whigham 3.5 Blue was excellent-honest and to the point.
02/23/2019 Melanie Craig 5 First time customer and had a fantastic experience Everyone I talked to from start to finish was knowledgeable and helpful Will definitely remain a customer
02/20/2019 Lee Mayes 5 today I took my car in because over the weekend I had replaced the fuel pump, and to make a long story short, was essentially unable to get the gas tank back under the car in the proper position. Close doesn't count here. I explained my issue to Troy and we made an appointment for them to assess my mess. They had the car done by early afternoon at a very reasonable price. As usual they provided their shuttle for me both ways.
02/14/2019 Barbara Harting 5 They always do a good job at a far price!
02/12/2019 Laurel Wadley 5 This was my first time using this company, and I was very impressed with the service I received. My car only has 18,000 miles on it, so just an oil change was needed, but they also checked all of my fluids and belts and depth of the tire tread and noted it on the invoice for future reference. Blue was very informative with what they were going to do and I appreciated that. I am very knowledgeable about cars and what maintenance needs to be done, and I have run into other mechanic places that talked down to me because I was ""just a woman"", thinking I had no idea what they were talking about. I did not feel this way while discussing my car's needs with Blue. I recommend this location to anyone who doesn't want to take their newer car to the dealer for non-warranty work.
02/12/2019 Laurel Wadley 5 Honest, Friendly, good work and much more!!
02/10/2019 Merle Larson 5 Great place
02/03/2019 JD 5 I took my car there for the first time. Blue, the service writer, was knowledgeable and professional. I was extremely happy that they did not try to sell me a bunch of work as the dealers do. They did a nice job and completed the work promptly. I will be back.
02/01/2019 Warren & Linda Youel 5 A great company with friendly and helpful people. Quality work at a fair price.
02/01/2019 Eddie & Mary O'keefe 5 I just got a 2011 f350 6.7, they went through it, and gave me recommendation's on further maintenance. They also checked my Mom's jeep. They are friendly, thorough, and trusteorthy. I want take my vehicles any where else.
01/31/2019 Jerome Strnehjem 5 Great service & price
01/31/2019 Anonymous 5 As usual, Integrity did a great job troubleshooting gremlins in one of our work trucks. And as always, they were professional, timely and thorough. We very highly recommend their services!
01/28/2019 Terry Riley 5 Integrity got us back on the road quickly!
01/25/2019 Kirsten Johnston 5 Five stars! I'm from out of town and called these folks up needing a small repair to the turn signal arm on my vintage rv, they fit me in with in less than 48hrs of my call, and my problem was solved within an hour and for a reasonable price. The staff is wonderful: very kind, respecful & informative. They have a free shuttle and offered to take me to the mall etc. THANK YOU INTEGRITY AUTOMOTIVE!! 🤗😊
01/23/2019 Chris 5 This was my first visit and I was very impressed. Their customer service was excellent, the shuttle a lifesaver, and I feel the work they did was professional. All issues and prices were explained in detail, the parts were pre ordered and there the day of service and the repairs completed right in time. I will definitely return and recommend to friends.
01/19/2019 Wayne Lersbak 5 Professional & trusting
01/17/2019 Anonymous 4 We always get great service on site, phone calls with the scheduling department can be a little confusing and/or lengthy at times but over all very friendly staff and quick service.
01/13/2019 Kevin M. 5 Troy and the team at Integrity Automotive provided outstanding service for my 1975 Firebird with the most comprehensive inspection I've had in the five years I've owned the classic muscle car. The service was completed in a very timely manner and it is clear that customer service is of the utmost importance to Integrity Automotive. I'll be recommending Integrity Automotive to my friends and other family members. Great experience!
01/10/2019 Sheila Brandon 5 I love these guys! Honest/affordable.
01/10/2019 Rebekkah Lerman 5 incredible service! I loved the shuttle service and they got my car repaired in literally no time!
01/09/2019 Merle Larson 4.5 You were a referral to us from our long time service people in Prescott and Pat and I are so very please with the service which you have provided to us. We are new to the area but we have found our mechanic shop here in Tucson thanks for a job well done.
01/07/2019 Elaine Flanigan 5 A satisfied customer for many years! They've kept my old car running like a new one!
01/06/2019 Mary Brower 5 Great service, prompt, and pleasant waiting area.
01/04/2019 Brian & Susan Boylan 5 Integrity Automotive always provides great service for our Volvo XC60. We wouldn't trust any other shop with our car! We have been customers for a very long time and we appreciate their knowledge and expertise.
01/04/2019 Helen Beebe 5 Prompt service, knowledgeable and friendly. Thank you.
12/21/2018 Marianne Birenbaum 5 Always excellent. Communication is absolutely great and timely. I'm so very pleased to have discovered Integrity Auto Repair...they provide excellent service with integrity and a friendly family-like feel.
12/12/2018 Jeremiah & Miranda Fountain 5 As always Integrity has provided exceptional service that goes above and beyond! Integrity has definitely earned the integrity part of their name in my book!
12/10/2018 Bob, Jennifer, Lukas Cavin 5 We are always pleased with the service we receive from Integrity Automotive. The staff is always friendly and helpful.
12/08/2018 Michael Lonergran 5 Very positive experience. Service advisers were courteous and kept me updated on what was happening.
12/03/2018 Brian & Susan Boylan 5 We are always happy with the service Integrity provides for our Volvo. They are thorough when they look over the car, happy to answer all our questions, and the car is always read when promised. We wouldn't bring our car anywhere else!!
12/02/2018 Doug & Pam Gasca 5 Great friendly, speedy and honest service throughout this business, thank you.
11/30/2018 Yvonne Grutzius 5 I thank you for being such an honest business. You never try to sell me something I don't need. Your prices are reasonable and you really take good care of my car. Thank you.
11/28/2018 Sue Wybraniec 5 Always great service!
11/28/2018 Michelle Ewing 5 Easy, friendly, reasonably priced!! I would definitely come back!!
11/22/2018 UA Parent from Havasu 5 Hello Blue and Dawn. Thank your for being there when we needed help unexpectedly. And thank you for taking care of the new headlight installs in such short order (needed badly). It helps an out-of-town Dad sleep easier!
11/22/2018 Randy Baker 5 Blue and the crew, keep my 200K Toyota running like a champ with no BS.
11/22/2018 Randy Baker 4.5 They give it to you straight and I appreciate that!
11/19/2018 Anthony Flores 5 Great service at an honest price. Heard about them on Saturday morning radio. Can’t get any better than Integrity Automotive and Diesel.
11/16/2018 Don Upson 5 Convenient, on time.
11/15/2018 Charles Miller 5 Their name, ""Integrity"" says it all.
11/15/2018 Jeremy Keating 5 Awesome service, premium parts, no overselling. What more could you possibly ask for?
11/15/2018 Amy Pulver 5 My family have been trusting Integrity Automotive pretty close to when they first opened their doors. Trusting any company with your car is a big deal because you have little way of knowing if you are being given the correct information. That's where these guys (and gals) come in. They offer shuttle service. They do something NO other company does (and accurately), they prioritize the work that needs to be done to you vehicle. They are honest, helpful, knowledgeable, pleasant, welcoming and most of all full of humor!! They make me feel like a valued customer each and every time I see them. Blu is the best manager! He knows how to treat customers. Joe is a gem of a mechanic! If you're looking for an honest place to get your vehicle fixed, then Integrity Automotive is the place for you!
11/09/2018 Eddie & Mary O'keefe 5 Had rotors,brakes, oil change, and serpentine belt replaced, done in 24 hrs. Great job as always... Thank you
11/07/2018 Kirah 5 After bad experiences with other shops, I have been bringing my vehicle here over a year. I continue to trust them. They explain everything and give me options. Without reservation, I recommend this business.
11/07/2018 Shelley Morgado 5 Great neighbors can be an invaluable resource and in this case, our neighbor, Joe Weber provided us with a gold mine in Integrity Auto. When the owner the company fields your initial telephone call, and then graciously offers a complimentary shuttle (stocked with cold water and friendly conversation, no less) we knew we hit the jackpot. After the warmest of all receptions, the service advisor, Troy gave us a detailed explanation of the likely source of our leaking Mercedes. They were able to schedule us immediately and with great relief and surprise, made no attempt to sell us any additional services. The leak was fixed, underside de-greased, the oil & filter were changed, and our friendly owner/shuttle driver called us back and picked us up that same afternoon! Very reasonably priced, great technical knowledge and first-class customer service means we will be back! Thank you Integrity Automotive!
11/02/2018 Bekki Booth 5 This is a true community family. They always are honest & fair. Treat you like family. Lower prices than others & get the work done ASAP. Love my friends at Integrity.
10/31/2018 Susan Chulick 5 Great service and great communication. Troy went over every detail on the bill. Have always been happy going there for years. Even a free car wash.
10/30/2018 Royce & Jackie Smith 5 Integrity service is always professional, prompt and reasonably priced. Blue and Troy are always willing to share their knowledge and help the customer understand the work that needs to be done. Other than tires this is the only place that we will take our truck for maintenance.
10/27/2018 Karla Morrison 5 Very informative and honest.
10/19/2018 Janet Vizard 5 Excellent car service & customer care. Thank you. Janet
10/18/2018 Wayne & Sherry Lersbak 1.5 Very professonal
10/17/2018 Lee Mayes 5 Today's appointment was for a routine alignment. The truck was taken in promptly. I was able to talk with the service writer and technician on what was of any concern. The tech found the alignment was way out of specs and that the lower right tie rod end had just a tiny bit of play but not enough to replace it. Everything was aligned to factory specs, ready for another year.
10/15/2018 Tim La Martina 5 Integrity's service was honest, competent and reasonably priced.
10/15/2018 Gary Beavers 5 extremely satisfied with service.
10/13/2018 Jim Markley 5 As always, Integrity Automotive's attention to service is in my opinion 12 on a scale of 10.
10/11/2018 Alma Zuniga 5 Great customer service, drop me off at home this morning and picked me up this afternoon when my vehicle was ready.
10/11/2018 Rick Vanskiver 5 I've always been greeted and treated friendly, fairly and personally. Both Blue and Troy have been honest and have never suggested a repair needed to be done if they were not sure that it is the problem or was needed. On occasion they have taken the time to look at, and or listen to a potential problem. If they weren't sure, they would ask one of the mechanics to look or listen to it if they weren't sure. To date their judgments have been spot on. They have been good to work with me to insure as quick a turn around time for my vehicle as possible. In addition Barbara has been a great asset in providing me with a ride to or from the shop to my home. She is very friendly, prompt and a good and safe driver. I rarely do this, however, having received the service I have from Integrity, I don't hesitate to tell others about your shop.
10/10/2018 Marc Walker 5 As always, courteous, friendly, professional. Can't imagine taking my truck any where else. I trust Integrity.
10/10/2018 John & Carolyn Kennah 5 courteous and expeditious service
10/06/2018 James Carpenter 5 Great Service. Explained every aspect of their inspection and the work done. The shuttle to and from was a highlight of the day.
10/06/2018 Ed & Susan Lovejoy 5 They live up to their name. When I first came to Integrity 15 years ago, I asked them if they lived up to their name and the answer was, ""Yes"".
10/04/2018 Ray Campbell 5 My A/C control head went out, so I took it to one dealer, and they had looked at it and all they told me was it’s bad...ok, now what? I decided to have Integrity look at it and the immediately explained to me my options. Since the part was no longer manufactured, or readily available, Integrity’s mechanic repaired it and it is working great! Troy took the time to explain things with me and has been great to work with. Price was very reasonable also. I highly recommend this place to anyone looking to get their vehicle fixed correctly. Thanks!
09/28/2018 Lolita Brockington 5 I moved to Tucson 4 1/2 years ago, and became a permanent resident shortly after that. I soon learned that my Honda Accord was trying to let me know that some of the the Tucson roads were taking their toll. I had the good fortune to have my daughter-in-law who has lived here for several years urge me to take it to Integrity Automotive, Inc, that they always did an excellent job on whatever the car needed to have done. She was right on target! I have not gone to any other car repair/maintenance business since then. Integrity Automotive is exceptional. They are an amazing group, a very friendly team, determined to provide the customer with the best attention to one's vehicle to whatever repair is required. They are very reliable in what is immediately needed to be repaired or what can wait for a later time, how much the repair/replacement of parts will cost, and how long the work will take.. And the customer has the choice of waiting in the shop for shorter repairs, or getting a ride home and later pick up with Barb, the friendliest, best driver in town. All told, they are one of the best, reliable shops I have ever encountered. I highly recommend them. Pure 5 Stars!!!
09/28/2018 Reggie & Susan Drout 5 Thank for the great service during our oil changes. And Charlie, thank you for looking over the ""dealerships"" estimate of repairs on Reggie's truck. You cut the price of the repairs in half! This is why we wouldn't take our vehicles anywhere but Integritty Auto! Plus, I always leave laughing! You guys ROCK!!! 👍🏼
09/28/2018 Anonymous 4 Service was good. meets and exceeds all expectations.
09/26/2018 Judy Morgan 5 I always feel that you all are so honest and so professonal when I bring my car in. I will always bring my car into your shop. I will always recommend you.
09/25/2018 Janet Vizard 5 As always, all staff members provide excellent service, all work done on the car is excellent, and everyone is pleasant and very helpful !! This is why I will always return to Integrity. Thank You.
09/20/2018 Gary Wabaunsee 5 Outstanding service as usual, Thanks Troy.
09/20/2018 Charles Miller 5 Excellent service. On time, professional, and can be trusted.
09/19/2018 Charles & Karen Weinstein 4 Always have good service and appreciate their work and timeliness. Wish it wasn't the cat converter.
09/18/2018 John & Debbie Porter 5 Another great job done - they know how to keep you up and running
09/14/2018 Andrew G 5 My car was having some problems after I left it parked on an incline. Luckily, It turned out to be a minor issue. But I will definitely be returning here in the future.
09/13/2018 Anonymous 1 This morning, 9/13/18,at approximately 8:30 a.m. I brought my vehicle into the shop for assistance. Integrity has serviced our family's vehicles in the past and up until now had good experiences. Todays was different. After relaying what I suspected was the problem, Troy spoke down to me. He spoke down to me in his tone and explanation of the process. He seemed rushed as though I interrupted his work day. He also steered the conversation towards parts. I felt rushed and pressed on parts that I was not sure were needed or understood. This occurred prior to tests being ran on the vehicle. As a Senior, I had felt this shop was trustworthy. Today, the company's mission statement was made clear to me through the actions of the employee representing Integrity. I took my business to anther shop were I felt heard and respected.
09/12/2018 Kris 5 Great customer service, fair prices, trustworthy repairs. I’ve been coming here so long, I feel like part of the family.
09/12/2018 Thomas Pederson 5 Professional on phone and in person. Had to have vehicle jumped because of bad battery so it was running in the driveway. Being new to the area, I called them based on CarMax recommending them and online reviews. I explained I couldn't shut the truck off and they told me to bring it in and they would work me in somehow (without an appointment). 45 minutes after arriving I was driving away with a new battery and no more issues. Highly recommend this group!!
09/11/2018 Brian & Susan Boylan 5 Integrity Automotive is a great repair shop! Everyone is very knowledgeable, they stand behind their work, and they are nice people!! Would not bring my car to anyone else!!!
09/06/2018 Jason Taylor 5 Always great service at Integrity. Wouldn't take my diesel anywhere else.
09/05/2018 Ray & Jill Saxton 5 Great job, as usual. On time, All questions answered. Ready to roll. Much appreciated. Ray Saxton
09/04/2018 Jeremy Keating 5 Thanks for the good work! It’s running great now.
08/31/2018 Joe Wilkie 5 These folks have my complete trust. I rely on them to advise me on my cars’ repairs and maintenance needs. I have been taking 4 cars there for over 5 years - and they have kept them all in tip top shape. They ONLY perfom service on a car IF the work NEEDS to be done / no BS or attemptd to upsell you with unnecessary service. They truly live up to their name. And - if you need a pick up or drop off ride, it is always entertaining.
08/30/2018 Jeff Scholten 5 I went in for squeaky brakes and a LOF. Turns out I needed a new brake pads and drums. Even with the added work my truck was done on time. The communication with Blue was great he kept me informed throughout the day. Another great job. Thanks
08/17/2018 Sandra Ramsey 5 Being a single woman, having car trouble can be intimidating for me. I found Integrity via reviews and couldn’t be happier with the service I received. They repaired only what needed repaired, came in under the estimate, were courteous, explained everything, and even washed my car. Very happy!
08/17/2018 Lisa Sykes 5 Awesome team! Integrity provided high quality service for a fair price, and were very quick with my maintenance issues. Extremely upfront and knowledgeable, they provided me with options of what needed to be done immediately and what could wait if I needed to stretch my maintenance out. I highly recommend Integrity, and will certainly be returning!
08/17/2018 Robert Delaney 5 The cost of repairs was well within the estimate offered.
08/16/2018 Gary Wabaunsee 5 As always in the past Integrity Auto provided outstanding service and repairs. Kudos to Troy for quickly diagnosing the problem and repairing in a timely manner. I would never trust my car to any other repair facility. There guarantee is awesome.
08/14/2018 Missy Pruitt 5 Fast service, and great work.
08/10/2018 Sue Stewart 0 Always gives me excellent service
08/09/2018 Ed & Susan Lovejoy 5 Great service as usual. Barb was a fun ride.
08/08/2018 Merle Weatherby 5 Great customer service!
08/06/2018 Jimbo Pobrislo 5 Integrity is real! Honesty is real. Knowledge is real!
08/06/2018 Alma Zuniga 5 Good experience every time. On time and one hour wait for scheduled services and a ride to enjoy breakfast at a near by restaurant. Thank you Blue for always looking out for me!
07/26/2018 UA Parent from Havasu 5 Hello Blue. It's time for the boys to service their cars in Tucson (on their own). My goal was to find a ASE certified shop so they can continue scheduled maintenance on the Fit + Accord. Please thank your team for the prompt response to our initial inquiry. And thank you for taking care of them for this and future visits. It helps an out-of-town Dad sleep easier!
07/26/2018 Frank Aguirre 5 Very pleased with service received by Staff at Integrity Automotive. The name 100% fits this Company's Moto and services. Highly recommended. - bravo BFrank CCT Tucson ARIZONA
07/25/2018 JB 5 Stopped by to get a quote to have a heat exchanger line replaced since it was weeping a little bit. Instead of a quote Troy hollered to Joey who grabbed a couple of wrenches and tightened the line down - it was loose. I offered to pay for the 5 minutes of their time but Troy refused the offer. Thanks to Troy and Joey for taking the time to get me back on the road.
07/23/2018 Linda Lanan 5 Always the greatest, friendliest service for 20 plus years!
07/17/2018 Terri & Greg Martin 5 Friendly, great service and not over priced. They let you know what needs to be done, and will get your approval before it is done. They will also let you know if something can wait. Great shuttle service.
07/15/2018 Maggie Kirk 5 Your service was great. blue always takes care of me and my car. Thank you.
07/13/2018 Matt Langebartels 5 Happy with the service. Have gone here a few times and they are honest. That’s the most important quality for me in a mechanic. No complaints.
07/13/2018 Rob Mayer 5 Good service at Integrity. They back up the parts they put in your auto. Only auto repair shop that has earned my trust.
07/13/2018 Fred & Laura Hinte 5 As always, friendly, on time and efficient. Quality service and I know that I can trust them. We would never go anywhere else!
07/11/2018 Paul & Carol Taylor 5 Trust is emportment, for you & us
07/06/2018 David Fite 5 Had a problem with new tires rubbing the back fenders of my son's Mazda 6. Blue and Joe took care of the issue. I am pleased with the service and pricing.
07/06/2018 Craig & Beth Duncan 5 As always, top notch service and very friendly staff
07/04/2018 John Staebell 5 My first experience with Integrity Automotive did not start out well. After perusing various websites and reading many reviews, it sounded like Integrity was well named, that they lived up to their name. After calling them and asking about getting a brake job on my car, I was told the price would be around $200 or so. After leaving my car in their knowledgeable hands, they gave me a ride home. A few hours later I got the call. Sorry sir, your car will need new rotors as well as pads, and not just the regular rotors, you get the Premium rotors. The tab jumped to just north of $600, ouch! But here's the deal. I'm a car guy, and these people were able to intelligently explain to me the reasons why my bill jumped so much. They impressed me so much that in the future, I'll take my car to them just for oil changes! And I've been changing my own oil for more than 50 years! Dictionary.com defines integrity as, ""adherence to moral and ethical principles| soundness of moral character| honesty."" Integrity Automotive does live up to their name.
07/01/2018 Ann Coraggio 5 Integrity Automotive is very caring about their work and they take pride in all they do. Their customer service is the best. I won't take my vehicles anywhere else. Thank you Integrity for repairing my van. It is running better than it has been for a long time. Much needed!!
07/01/2018 Ann & Scott Coraggio 5 Integrity Automotive is very caring about their work and they take pride in all they do. Their customer service is the best. I won't take my vehicles anywhere else. Thank you Integrity for repairing my van. It is running better than it has been for a long time. Much needed!!
06/27/2018 Lee Mayes 4.5 another quality visit. took a car in for alignment check. Just a routine thing as new tires were installed since the last alignment. Need a small tweak. Made an appointment, car was done early in the day. Dealing with all those guys is great.
06/23/2018 Linda Lanan 5 Integrity is a great name for this company because throughout the many years I have entrusted them with all our vehicle needs, they have always taken care of every problem using the best honest solution.
06/20/2018 Jimbo Pobrislo 0 Extremely competent, honest, friendly
06/16/2018 Nester Gonzales 5 I was very satisfied with the service and quality work at this establishment. Pack rats got into my diesel truck and caused a lot of damage. I was able to get in and have the problem solved very quickly. They got me in and out quickly because I had to go to a funeral in New Mexico. I appreciated he professionalism. They kept in touch with me and advised on what was wrong and what it was going to cost. I didn't know this, but my truck insurance covered part of the damage. I'm new to Arizona and didn't know this until they told me. Great guys and gals, and they also wash your truck as part of the deal!
06/16/2018 Vanessa Zilmer 5 I brought my car in to have the air conditioning system serviced and the serpentine belt changed. They did great work again, made sure I had transportation to pick up my vehicle, and like last time, the job was done right and right on time!
06/15/2018 Rachel Gastellum 4.5 Our mechanic retired and we were looking for a ""vehicle"" doctor for our cars. I have a 2008 Nissan Altima and have never had an issue with it. However, it started to make a little noise and took it to someone to get a quote and find out exactly what was wrong. I then decided to get another quote and found Integrity Automative online and had many positive reviews. I called and they immediately checked my car, gave me a quote and were very honest about the many items my car had wrong. They found several items wrong with my car and an extra item that was left out from my previous quote that needed attention. They also indicated not all items were in bad shape and suggested which ones to repair. I was a little apprehensive at first, but after the repair on my vehicle, they offered to wash my car!!! Unfortunately I was in a hurry and couldn't wait for my car. My car runs much better and I found a repair home for our vehicles. Not only were they excellent but they are down the street from where we live and they still offered us a ride home. I gave it a 4.5 stars because I still think they were a bit pricey, but after driving my car, it was worth it. I will definitely return and give them my business. Very friendly people.
06/15/2018 Maggie Kirk 4.5 I was very pleased with the service I got on my last visit to Integrity. My car is no running good, no oil leaks, thank you.
06/14/2018 Sue Stewart 5 Service was excellent. Did everything they could to duplicate the problem I was saying I had and even had someone ride with me in the car to see if we could get the car to duplicate the issue. Even though it didn't I appreciate the above and beyond service they gave me.
06/14/2018 Charles Miller 5 Their name, ""Integrity"", says it all.
06/13/2018 John & Debbie Porter 5 Would have never thought the problem was what it was - but they got it fixed and we all very happy
06/08/2018 Ray & Jill Saxton 5 Great job as usual!! We can always count on Integrity to do it right. Many thanks. Ray & Jill
06/07/2018 Leonard / Laura Parker 5 Work is done right and the car done when promise
06/05/2018 Randy & Deb Brooks 4.5 As always great service and friendly folk. Thanks
05/30/2018 David Knoble 5 Same reliable service and info
05/24/2018 Don Upson 5 Always easy to work with. Very transparent with respect to pricing. Respectful of my time, providing rides home and back to the shop. Work always done correctly and they show the evidence.
05/23/2018 Lucas Colvert 5 Great service
05/18/2018 Jana 5 As always, these guys are awesome! They have taken care of my vehicles for many years and I wouldn't go anywhere else!
05/16/2018 Ed Stolmaker 5 I want to thank Charlie for getting the passenger window repaired the same day I called. Thanks again for your help Ed
05/11/2018 Randy Robertson 5 The most important thing to me about this automotive repair shop is the fact that they’re completely honest. The technician that worked on my truck was extraordinarily competent and the person that manage the process for me, Troy, Was absolutely professional and positive and he listened to every single one of my concerns and addressed all of them. I highly recommend integrity auto in Tucson Arizona.
05/09/2018 John Kennah 5 Changed my oil with integrity.
05/07/2018 James G 5 Integrity always provides professional, trustworthy and courteous service. That’s why they get my business.
05/05/2018 Vanessa Zilmer 5 Excellent service at a very reasonable price! I was stranded and had to have my car towed to the shop. Their driver picked me up and gave me a ride home and brought me back when it was time to pick up my car. They did a great job and I can't believe how fast it was! Thank you so much!
05/03/2018 Brian Bishop 5 Service was performed quickly and was cheaper than the actual quote. Friendly staff and very knowledgeable.
05/03/2018 Ted & Thelma Quayle 5 Well my AC stopped working just in time to see the temperature will rise to 101 in 4 days and my check engine light came on as well. I called my most trusted guys at Integrity Automotive & Diesel and my buddy Blue informed me that they were so slammed that they weren't taking any more appointments until the following week. I told Blue that Ted's only Aunt was having a birthday gathering on next Monday for her 94th Birthday. Blue told me to bring in my car and they would work me in. This they did!! They had my car all fixed by evening and now we can take our trip knowing it is in top notch running condition. This is why I so trust Integrity for all our vehicle repairs. Integrity Auto & Diesel is absolutely the best auto repair around and I have been taking my vehicles to them for 14 years now and they are the ""BEST"" in my book.
05/02/2018 Terry Riley 5 Great Service.
04/30/2018 Cindy Van Maren 5 Great as always!
04/29/2018 Kelvin & Pamela Gaiser 5 Truly outstanding service and professionalism, they display a since concern and appreciation for their customers..
04/27/2018 john mall 5 just came on board with our company trucks. so far so good 2 for 2. keep up the good work.
04/25/2018 Jimbo Pobrislo 5 Honest, honest, honest!
04/25/2018 Susette Swier 5 They are honest and won't do anything you haven't ok'd and timely in repair work.
04/22/2018 Ed & Susan Lovejoy 5 Always great service. Explanations understandable. Friendly caring staff. Highly recommend Integrity Automotive.
04/19/2018 Mike Pargas 5 Top notch customer service and fast dependable work.
04/19/2018 Paul & Carol Taylor 5 Satisfied with the finished product.Finished sooner than I expected, thank you.
04/18/2018 Lyle Richardson 5 Always the best service. On time keeps you informed and usually right in line with their initial estimate. Won’t ever go anywhere else.
04/15/2018 Glenn & Ann Hoover 5 Great service
04/12/2018 Carol Whigham 5 Great service
04/12/2018 Anonymous 5 Always attentive & focused, reasonable service.
04/11/2018 Roxanne Ross 5 Excellent customer service. Very accommodating
04/10/2018 Eddie O'keefe 5 Drive shaft replacement, great job!
04/07/2018 Fred & Laura Hinte 5 Always great service - shuttle was on time,service was on time and repair suggestions are always noted. They also never fail to let me know what might be covered under the warranty which is greatly appreciated. We would never go anywhere else and have referred everyone we know to this business.
04/05/2018 James Key 4 I'VE ALWAYS BEEN HAPPY WITH CHARLIE
04/04/2018 Thayer 5 I've had three experiences with these folks, and each one has been excellent. They explain the diagnoses, answer any questions, and don't pressure me to rebuild the entire vehicle because of a simple problem. I'm very happy to find them.
04/03/2018 Rick Vanskiver 5 Received a prompt estimate of the cost from Charlie and later spoke with Troy who said they could do the requested service the next day. Dropped my vehicle off the next morning and got a ride home with Barb. Troy called me by noon and told me my vehicle was ready. Again got a ride back to the shop. I've had several of my vehicles serviced by Integrity over the past few years. They have always been friendly and helpful.
03/29/2018 Alma Zuniga 5 Always a pleasure to do business and have my car service done at Integrity. Thanks Blue for your great customer service.
03/27/2018 David Newman 5 You can’t ask for better personal contact and service. I will continue to have my deisel Ford F-250 serviced there!
03/21/2018 Casey / Chelsea Hogan 5 When I get my vehicles worked on at Intergrity I never have to go back. It’s always done right the first time.
03/16/2018 Maynard & Gerri Kramer 5 Solid performance!
03/15/2018 Mark Zimmerman 5 Had a crazy oil pressure gauge indicator with no good explanation. I was referred to Integrity and needed a quick fix since trailering with the truck 2 days later. Blue took the truck and had it up and running in time for us to get out of town as scheduled. Great service.
03/15/2018 Sandra Brown 5 Very good customer service and friendly. They always let me know if a service is coming up to be done or if something needs to be watched that might be getting worn out because I have an old vehicle.
03/13/2018 Terry Riley 5 They are always professional and on time
03/08/2018 Art C 5 I called to make an appointment. It was for the next day. When I arrived, I told them my vehicle issue. I was given a detailed run down on what they would do and they would let me know before the work was done. They promptly called me back told me what was wrong with my vehicle and explained all the cost to me. I was never pressured or rushed into making the decision of getting the work done. I was pleasantly surprised that they provided a courtesy ride to and from, as needed, and I needed it. That took away a lot of the hassle of having to coordinate a ride back. They called me when my vehicle was completed, I was picked up via Integrity courtesy ride, then they verbally explained everything that was performed on my vehicle. The invoice was itemized and very easy to read. To top it all off, my car was also washed!! Integrity Auto Repair will now be my go to, vehicle repair shop. Thank you for the great service!
03/07/2018 John & Debbie Porter 5 You guys are the best
02/21/2018 Rod Rupp 5 Great service, great knowledge, friendly and reasonable.
02/21/2018 Ted & Thelma Quayle 4.5 We had some computer problems with our PT Cruiser and dropped it off at Integrity Automotive and later picked it up in top notch running condition. I know when I have a problem with one of our vehicles, whether it is our PT Cruiser, Motorhome, Pickup, or our Corvette, I'm in great hands with Integrity. I feel so blessed to have been with the Integrity Group for around 14 years now and have had the confidence to know that when I drop off one of our vehicles and pick it up, it will be in great running condition. ""INTEGRITY, YOU DESERVE THE OLYMPIC GOLD""!
02/21/2018 Thelma Quayle 5 We had some computer problems with our PT Cruiser and dropped it off at Integrity Automotive and later picked it up in top notch running condition. I know when I have a problem with one of our vehicles, whether it is our PT Cruiser, Motorhome, Pickup, or our Corvette, I'm in great hands with Integrity. I feel so blessed to have been with the Integrity Group for around 14 years now and have had the confidence to know that when I drop off one of our vehicles and pick it up, it will be in great running condition. ""INTEGRITY, YOU DESERVE THE OLYMPIC GOLD""!
02/21/2018 Eric Schroeder 5 Great job as always. I would highly recommend this shop for any diesel owner who needs service!
02/20/2018 Arthur Jacobsen 5 Great work at a fair price. I've been a customer for over 10 years and would highly recommend Integrity. Honest people and a pleasure to work with. Since my wife and I share 1 car their free shuttle service is a huge plus for us.
02/20/2018 Bill 5 I recently used Integrity Automotive for replacement of timing belt, water pump and flushing of cooling system on my Volvo XC70. They provided excellent work and communication, beginning with the estimate, doing the work, and providing me with transportation to and from my home. I recommend them highly..
02/16/2018 Roy Valenzuela 5 Your service was spot on from the minute I walked in, to the time my wife picked up the vehicle. I have not driven the car as of yet, however, I will do so this weekend. Blue, my service provider was accommodating throughout the process.Barb, the courtesy car driver was the star in the whole experience.
02/15/2018 Jana 5 Integrity is the absolute best! These folks have taken care of our vehicles for many years and I wouldn't go anywhere else. Their time and dollar estimates are always spot on and they are people you can trust to take care of your care. Choose Integrity!
02/06/2018 Lee Mayes 4.5 Took my daughters car in today. Barbara gave me a ride home which is always nice. In a couple hours I was called with the diagnosis and was actually something I could take care of. I was billed only for their time to diagnose. Barbara again picked me up and took me to the shop. This is my go to shop and will go there again.
02/05/2018 Merideth Bliss 5 I am continually impressed with the people and the worke they do. This time I made an appointment and waited for them to finish. True to their word, they were done in on hour. Excellent prices and service. Well worth the drive completely across town!!
02/05/2018 Larry Turowski 5 Giving you 5 stars. Great service, good value, and honest folks. Troy handled the service on our Jeep Wrangler. Super job. Why go anywhere else?
02/02/2018 Charles Miller 5 Their name ""Integrity"" says it all. Prompt, on time, price as stated, recommended future work to be scheduled (with no pressure to do it), and a friendly atmosphere.
02/02/2018 Terry Riley 5 Service was excellent. They let us know what needed to be done.
01/30/2018 Maureen & Robert Martin / Secker 5 See below
01/23/2018 Bob Washburn 5 Knowledgeable & Friendly
01/23/2018 Bill Weinstein 5 Started work on my car at the time of appointment and finished at the time they said they would. Shop clean and had a nice waiting room.
01/20/2018 Gregory Dubard 5 The service was fast professional and high quality. I appreciate everything they did for me yesterday.
01/18/2018 Deb Nier 5 Called to make a appointment for my car as it was making a funny noise. Blue had me bring the car in the same morning, told him about the problem and he said they would check it out and give me a call. As promised he called quoted me a price and had it fixed as promise. They kept me updated and I couldn’t be more pleased with there work and very professional service. I will be back!!
01/15/2018 Emily Vann 5 Blue and Charlie are amazing! I recently had to have a MAJOR engine overhaul. Integrity took great care of me, kept me informed and got me back up to par. My family and I have known them for many years and we always recommend them to everyone. They are always honest and will never try to sell you something you don't need!
01/13/2018 Fred & Laura Hinte 5 Same as always, friendly and efficient. Thanks for years of excellent service.
01/13/2018 Ted & Thelma Quayle 5 We picked up our Motor Home up at Integrity and we were confident than when we picked it up it would be in top notch running, safe condition. My son took the Motor Home to California with no problems whatsoever. This is why we will only go to Integrity for our repairs. Not only do they treat you like family, their work ensures that you can get back into your vehicle knowing you have had the best, top notch mechanics around to complete the requirements done on your vehicle. We have been with Integrity for around 13 years now and they have never steered me wrong and I will continue with Integrity for all my vehicle repairs. Integrity!!! YOU'RE THE BEST""!!!
01/10/2018 Robert Delaney 5 It's always nice to do business with folks who care.
01/04/2018 Oda Bowman 5 Always have received courteous and good work. Just a little something extra tho for those of us that have to wait for things other than just a service. Better selection of magazines and perhaps a wall tv. with a set newsy station to watch. LOL Just a suggestion!
01/03/2018 Anonymous 5 Highly professional team. Consistently feel like recommendation for work is in line with what actually needs to be done - not trying add additional items that don't need tending to. They perform work expediently and keep me updated on progress.
01/02/2018 Terry Riley 5 The truck was fixed quickly as promised
12/30/2017 Judy Morgan 5 I have always had the best service with you. I will be taking my car into you everytime. I feel you are very honest and I really trust you. Thank you for everything you do for me.
12/29/2017 Dennis & Debbie Weitzell 5 We've had our cars serviced at Integrity Automotive for several years now. Their service has always been thorough and fast. I arrived early for my appointment and they were able to work me in quickly while I waited and it was finished earlier than I expected.They have always explained any areas of concern and left it to me to decide on what should be done. There is no hard-selling and I appreciate that.
12/29/2017 Claire Bray 5 Always great service| it's wonderful to know we can trust Integrity's word and work.
12/28/2017 Don Upson 5 I went in with one of those elusive ""electrical problems"" and Integrity got to the bottom of it quickly and economically. These guys are excellent at what they do, and reasonable in their charges. They let you know in advance of repairs/replacements that are on the horizon. Can't ask for more.
12/23/2017 Duane & Shannon Enos 4 Good service.
12/18/2017 Mark 5 1st time customer here at Integrity Auto and I was impressed. Quality service advisor, work was reasonable priced and completed on time. Hopefully I won’t need future maintenance but if I do, I will come back to Integrity Auto.
12/17/2017 Warren & Linda Youel 5 Always a pleasure to do business with Integrity. What a great company and great people.
12/14/2017 Lolita Brockington 5 I highly recommend Integrity Automotive and Diesel. They are one of the most competent, responsible, and customer friendly auto repair businesses I have ever dealt with. They not only contact me when important auto check-ups are due, but also are immediately available when emergency repairs are needed. I would never go to any other automotive repair shop than Integrity. They truly stand by their name!!!
12/14/2017 Fran & Anna Sherlock 5 We have always found service & recommendations to be honest, reasonably priced and completed in a timely fashion. This was no exception! Thank you for being so helpful & trustworthy!! I am resting easy with new brakes😊
12/13/2017 John & Debbie Porter 4 Starts a lot better with new starter - haven't tried window washer yet - thanks for the wash job
12/12/2017 Tina & Paul Mickelberg 5 Always know I can depend on Integrity to do a thorough job. Appreciate the input on future needs for my vehicle. Thanks again.
12/11/2017 Terry Riley 5 Service was terrific
12/09/2017 John & Mary Placer 5 Friendly, excellent service as usual.
12/08/2017 Mike Rainer 5 Top notch service. The employees have great knowledge on taking care and fixing vehicles. Service is great and friendly. Repair was taken care of in a fast manner. Would recommend Integrity to anyone who needs work done on their vehicles and will definitely use them on any future repair issues.
12/05/2017 Brian & Susan Boylan 5 Great service as always!! We have trusted Integrity to perform service on our cars for over 10 years!
12/05/2017 Charles Miller 5 Their name, Integrity, says it all.
12/03/2017 Jay Rokey 5 very professional with why, how, when, the procedure would be done.
11/30/2017 David & Jill Waffler 5 Wonderful as always!
11/29/2017 Dan D 5 Very prompt and professional. Complete full synthetic oil change and inspection was reasonable. Appreciate the referral by our neighbors.
11/28/2017 Don Upson 5 Always do exactly what is needed and communicate extremely well.
11/26/2017 Fred Verdugo 5 good work everytime
11/22/2017 Rudolph Rabe 5 Good brake service, and cleaning up power steering system. I wasn't aware it neeneded attention.
11/22/2017 Gary Wabaunsee 5 Professional, quality and prompt describe Integrity. Not cheap but the old adage of “you get what you pay for” applies here. I have been using Integrity for several years and have not been disappointed in the quality of their work.
11/21/2017 Anonymous 5 Thanks guys for fast and courteous service!
11/20/2017 Joseph Barzar 5 Peace of mind is everything , I feel so at ease with my vehicles in there hands . No worries with this team !
11/18/2017 Warren & Linda Youel 5 Always great and honest service.
11/16/2017 Elizabeth McMahon 5 Great service. Reliable. Fairly priced. Can’t say enough good things.
11/16/2017 Bob Washburn 5 Easy to work with. Felt confident that their goal was a satisfied customer.
11/10/2017 Robert Sullivan 5 I RV full time with my chevy duramax diesel and 5th wheel traveling the country, have been having problems losing engine power when pulling in grades and strong winds, went to 3 different chevy dealerships and 2 independent repair shops, all to no avail. Found Ingegrity of Tucson on the internet, stopped to talk and left my truck with them the following day, they performed a complete diagnosis, found the problem that no one else did, and completed the repairs on time and within the planned expense. I would highly recomend them for all of your automotive needs.
11/08/2017 Eric Horne 5 Awesome service! Service times always far exceed my expectations.
11/07/2017 Cindy 5 Everyone is always professional, nice and competent! I wouldn’t take my car anywhere else
11/02/2017 Terry Riley 5 The service was professional and let me know exactly what was wrong.
10/31/2017 Michael Pargas 5 Extremely satisfied with the work and customer service....
10/28/2017 Ray Saxton 4.5 Thanks for the quick turnaround.Well done as always.
10/26/2017 Jackie Jones 5 Always professional, knowledgeable, & friendly. I appreciate their service and recommendations to keep me on the road, the courtesy ride service is a lifesaver for me.
10/25/2017 Vicki Thompson 5 I can't praise Integrity Automotive enough. If I could give more stars, I would. While I know that some auto repair shops can be condescending to their female customers, that has never been the case at Integrity. Besides that, I wait for my vehicle during an oil change or minor repair and I've been constantly impressed with the professionalism displayed with other customers. The business is aptly named. It definitely has integrity.
10/25/2017 Vicki Lewis Thompson 5 I can't praise Integrity Automotive enough. If I could give more stars, I would. While I know that some auto repair shops can be condescending to their female customers, that has never been the case at Integrity. Besides that, I wait for my vehicle during an oil change or minor repair and I've been constantly impressed with the professionalism displayed with other customers. The business is aptly named. It definitely has integrity.
10/22/2017 Brian & Susan Boylan 5 Great service as always!! Integrity does not disappoint!!
10/21/2017 Rose Mardula 5 We took a 2008 Cadillac CTS to Integrity when another auto repair establishment indicated they could not find the source of the headlight failure. Joe took the time to troubleshoot the issue and discovered a dual fuse system| fuse cost $2.69| our trust in Integrity - Priceless.
10/20/2017 Marc Summersett 5 Recently I took my daughters car there. Charlie went above and beyond to make sure I was taken care of. This is the third time I’ve taken a care there and each time has been the same. I’ve never been to a auto shop with as great customer service as here. I’m a customer for life.
10/19/2017 David & Wendy Madrid 5 Working with the guys in the shop is terrific. We trust them with our vehicles and they never fail us. Thank you!
10/19/2017 Alma Zuniga 5 Great customer service. They take care of my Prius every 3000-5000 miles. Mark aka Blue is great.
10/18/2017 Fred & Laura Hinte 5 As always service was fast, friendly and professional. We would never go anywhere else!
10/17/2017 Pamela Dockendorf Reisinger 5 I can't say enough good things about Integrity. They have been my auto shop for over 10 years. Today I brought my car in at 4:30 pm because I had run over a large boulder and was worried I may have damaged something. Even though they had a lot of cars they were already working on, they looked at mine right away, fixed some very minor things and did not charge me for any of it. Customer service at its finest.
10/10/2017 Bekki Booth 5 Thank you again for great service
10/10/2017 Duane & Shannon Enos 5 Integrity has always got my F350 in for service on a moment's notice. Thanks again.
10/06/2017 Valerie Amstutz 5 Very friendly & knowledgeable staff. Convenient scheduling & very fair pricing.
10/02/2017 Jeff Gurvine 5 I really like the personnel, the clean shop, and the professional way all work is done. I especially like the complete inspection of my older vehicle to tell me what might be needed. Best $ I ever spent.
10/01/2017 Robert Delaney 5 I AM EXTREMELY SATISFIED WITH THE SERVICE AT INTEGRITY MOTORS. I FEEL THAT YOU GET A SQUARE DEAL FROM THEM PLUS, IF AN ISSUE POPS UP, YOU WILL GET A CALL TO TALK OVER THE ISSUE PRIOR TO WORK BEING DONE. YOU DECIDE SO THERE ARE NO SURPRISES AT VEHICLE PICK-UP TIME. I HIGHLY RECOMMEND INTEGRITY FOR YOUR VEHICLE SERVICE AND MAINTENANCE.
09/28/2017 Ray Saxton 5 Good job!
09/27/2017 Anonymous 5 The Integrity Automotive team is AWESOME!
09/27/2017 Chuck Davis 5 The name says it all, ""Integrity Automotive Diesel"". I always did my own repair work until my diesel truck had a problem beyond my capability. Reluctantly I took it to two Diesel repair places in Tucson for estimates. The first one had a laundry list of things wrong and a quote of over $5K. Wow...I was ready to trade in my favorite truck! Then, to get a second opinion, I took it to Integrity....did not tell them anything about the first estimate. They took 1 day and called me...""we know exactly what the problem is and we can fix it"". Nervously, I asked the cost... $1,090.00. What...how can that be? Told them about the other quote....yeah it sounds like the other place added on things that are not needed at all. Trust us...we have seen this problem before on trucks like your's. I did trust them and my truck runs like new! I picked up my truck and left my Jeep Grand Cherokee with them to fix anything that needed fixing....I trust them that much now!
09/21/2017 Misty Dambrosio 5 They were polite and professional. They fixed our issue with our truck in a timely manner for a reasonable price!
09/17/2017 Lee Mayes 4.5 Today was for a/c repair. Those are frequently expensive and today was no exception. Charlie let me know the bad news and we discussed in depth my options. We both agreed that a new compressor MUST be OEM and not a reman. Other optional work was discussed and agreed upon. The work was done timely and their quality is always good.
09/16/2017 Robert & Lee 5 Great service as always. Diagnosed and remedied problems as promised. Had a rear end rattle that had been very annoying for months - this was also found and fixed.
09/11/2017 Ted & Thelma Quayle 4.5 Best auto repair shop ever!!!
09/09/2017 Anonymous 5 To sum up Don and Charley and their staff in one word--trustworthy. Integrity A & D has served us well through 3 cars and our family through 2 generations. They won't fix what doesn't need to be fixed, and they don't make a repair until they know what needs to be done. They are always professional, friendly, and accommodating. Thank you, Integrity A & D.
09/09/2017 Becky Meredith 5 ***** they do a good job
09/04/2017 Ted Eyde 5 Excellent service. Got the brakes repaired. Professionally done and on time. Ted Eyde
08/30/2017 Robert Delaney 5 My vehicle repaired and delivered as promised for less than estimated. Can you ask for more?
08/30/2017 Lolita Brockington 5 As usual, excellent service. I would not go yo any other, and I have recommended them to others many times. Thanks folks, you are much appreciated!!!
08/29/2017 D Swansey 5 I had heard that Integrity Automotive had a good reputation, so I decided to give them a try. They were kind, generous and friendly through out the process. They gave me a ride home when I dropped off my car. They gave my car a thorough ""physical"" as I had requested. They gave me an estimate before doing any work. They gave me the discount I qualified for and the online coupon as well. They not only performed the repairs I requested, they also washed and vacuumed my car. And they picked me up to bring me to the shop so I could pick up my car. Super people. Lots of great friendly service. The car works beautifully. I'll definitely be back!
08/22/2017 Michelle Martin 5 I can't believe it! My left low beam head light went out last night on my way home from work. I called the dealership - it would cost about $62.00 and they can get me in on Friday afternoon. I called Integrity Automotive. They said they have the bulb in stock, it'll cost about $24.00 and if I bring it by today, they can install while I wait. I went over at 2:15 and Troy handed me my keys back at 2:20! What service!! They quoted me a price far less than the dealer - actually, it was at cost and delivered as promised! They now have a new customer for life!!
08/16/2017 Lee Mayes 5 another job well done. Several weeks ago this vehicle was taken in for alignment. The suspension was inspected and needed repairs before it could be aligned. A detailed list of work needed was given at that time. I completed all repairs and today the alignment was done, maybe too 1.5 hours total. Got a ride home when dropping the car off and then again when it was done. Will continue to do my repair business here.
08/15/2017 Stephanie 5 Integrity Automotive stands up to its name. A newly installed part failed after only 90 days. They warrantied both the part and the labor needed to replace it. They also immediately coordinated with Hertz on my behalf and drove me to their office, so I suffered no inconvenience. It's never pleasant to have car troubles, but the Integrity staff really goes out of their way to take care of you, make sure you're safe, and limit the stress. Thank you!
08/12/2017 Kathryn Sanders 5 Went above and beyond, thanks so much :)
08/11/2017 Len Robbins 5 Integrity provided us with prompt, professional service, as they always do. We really appreciate the quality support they give us in maintaining our commercial service vehicles.
08/08/2017 Gary Wabaunsee 5 I have used Integrity Automotive several times in the past and have always been extremely satisfied with their work and customer service. It is rare that you get a guarantee that you can actually have trust in to honor.
08/08/2017 Marc Walker 5 Great service, top quality work, professional and friendly staff. I gladly recommend Integrity to friends and neighbors.
07/31/2017 Anonymous 5 Quick, efficient and very helpful.
07/28/2017 Todd Hess 5 Always upfront, honest, and friendly. That's all I am looking for.
07/27/2017 Steve Nall 5 Troy was excellent...quality...service and options...
07/22/2017 Fred Verdugo 5 great work. great people
07/19/2017 John & Debbie Porter 4 thanks works good
07/13/2017 Greg Loveless 5 Best Automotive shop and the most professional shop in all of Tucson very friendly and knowledgeable staff. They will see that all your needs are taken care of. I HIGHLY recommend this shop.
07/13/2017 Jane Welti 5 I am so pleased with the professional service at Integrity Automotive. Everything was explained to me in detail and I felt such a trust in the service advisor! I truly believe the goal is to service, maintain and take excellent care of my car. I like that feeling!
07/12/2017 Bonnie Holloway 5 Same as below. That says it all.
07/11/2017 Wayne & Amy Millett 5 Communication and service were top notch. They called when they said they would to update and knowledge of everything was very impressive. Prices were reasonable and they made sure to get everything done right the 1st time. They will be getting our business again I'm sure!
07/11/2017 Brenda Pries 5 Great Setvice!
07/09/2017 Sean K 5 Brought my Jeep in for some work and was provided excellent service! Blue was very accommodating, even after an appointment mix up, and worked my car in as soon as he could. He provided updates regularly and only recommended what needed to be done (so many places just do what you tell them to do even if you don't need it). I appreciate the honesty and dedication to getting the job done. I will be definitely be returning for additional work and it is nice to know there is a quality shop in my area of town I can count on.
07/06/2017 Jennifer H 5 Always helpful, fast, & friendly. Even though there are literally 100's of other auto-shops closer, Integrity is worth the trip!
07/01/2017 Maggie Romance 5 I'm not an easy person to trust a mechanical shop, but Integrity Auto Repairs is named right. I got a referral from a young man working at Sears Auto. He said ""my dad will only use Integrity Diesel for his truck"". When Charlie, one of the owners, goes over recommendations and starts with, ""you have more right with your truck"" ...that was the first clue. The work was done within the time allotted, at the amount discussed (without the dreaded call that always comes from other shops). And lest I forget, they actually vacuum/wash your vehicle! It took me 12 years to find the right mechanic shop and now I have.
06/28/2017 Kim Mantel 5 Service and honesty, the integrity of this business, is what will have us returning for repairs and service with any vehicle we own. Integrity Automotive has helped us maintain our 21 year old Nissan Pathfinder these last 10 years in AZ. We appreciate their direct and experienced communication with estimates, repairs, and in giving options to the customer. This dedicated customer, community, and vehicle service runs thru the owners, staff, and mechanics and they stand behind their business. We stand behind them!
06/27/2017 Brian & Susan Boylan 5 Integrity, as always, did a wonderful job on replacing one of the arms on the steering column that controls the blinkers and a very long and tedious job of replacing the A/C blower motor! You need your A/C in Tucson in the summer. Thanks, Integrity!!
06/23/2017 Anonymous 5 Amazing professionals, did a great job on all my repairs, I would recommend them to anyone, it's why I keep coming back for all my vehicle service needs!
06/21/2017 Kevin & Pam Kercheval 5 Great service! Very friendly people! This is a great place to have auto service done!
06/20/2017 Sue Wybraniec 5 Great service. I really appreciate the shuttle home and back.
06/20/2017 Cindy 5 Fast and efficient service once again!
06/15/2017 Marvin Ruthenberg 4.5 Diagnosed and completed on time as quoted.
06/13/2017 David & Wendy Madrid 5 Its always a pleasure dealing with Integrity Automotive. We trust their abilities to find the mechanical problems and get them fixed. They warranty their work for a year which makes doing business with them a positive experience. Blue, Charley and Troy are on top of the problem and give the customer the full assessment on whats wrong and what it will take to fix it. Barbara is great at getting customers to and from the shop in the shuttle. All in all, a good experience. Thank you!
06/09/2017 Chris Reed 5 great service!!! great people!!! thank you :)
06/07/2017 Anonymous 5 Troy and Blue are so helpful and patient and the guys do great work.
06/05/2017 RY 5 Efficient, friendly and cost effective. Highly recommend.
06/03/2017 Beth Hawley 0 I'm always pleased with the work - Joe is an excellent mechanic, Blue is always friendly, cheerful and everyone is professional.
06/02/2017 Frank Lopez 2 no difference than other repair shops,,,,,,
05/31/2017 Anonymous 5 I have used Integrity for several years now. They are courteous, thorough, honest and always complete the work needed within the time frame they promise.
05/28/2017 Marc Walker 5 Great service as always. Courteous, friendly & professional.
05/26/2017 Brent Newcomb 5 Integrity Automotive provided the greatest customer service I've ever received from a Mechanic or Auto shop. This was my first time bringing my truck in but I'll be sure to do it next time it's needed!
05/20/2017 Leonard Parker 4.5 these people are great the service is the best around and you can trust them
05/18/2017 Anonymous 5 Stellar service as always. I would recommend Integrity to anybody looking for an excellent mechanic.
05/18/2017 Bonnie Holloway 4.5 Great sevice. Communication I can understand. And yes, Charlie should be president!
05/17/2017 Bonnie Holloway 3.5 Great service. Great communication, that I can understand. Charlie you get my vote for President!
05/15/2017 Larry Turowski 5 Being a snowbird, I was looking for a local repair service to prepare our Jeep Wrangler Rubicon for a 4000 mile trip back East. Searched the web for firms with good reviews. Integrity had great reviews so I went with them. Service Mgr. Troy handled everything very well. Oil , plugs, cables were changed. Got the Jeep back by mid afternoon. Also, thanks to Barb for the shuttle service. Will definitely return.
05/12/2017 Erik Kruse 5 Fantastic as usual.
05/10/2017 Tim & Mary Murphy 4 DOES QUALITY WORK AND VERY HONEST WITH CUSTOMERS ABOUT WHAT NEEDS TO BE DONE.
05/09/2017 Fred Verdugo 5 very professional ,every time.always pleased
05/04/2017 Don Upson 5 Everything done efficiently and, as far as I can tell, correctly. Prices are fair. What's not to like?
04/30/2017 Claire Bray 5 Excellent service.
04/29/2017 Diana Green 4 Did a fast and thorough job on my vehicle. Very satisfied. Thank you
04/29/2017 Levi Maki 5 Great group of people. Fast and friendly service. Wouldn't take my diesel anywhere else
04/23/2017 Charles Miller 5 Their name says it all - ""Integrity."
04/20/2017 Bekki Booth 5 Got to Integrity at 5 pm with bad battery that would not hold a charge. They were able to get a new battery as mine is an odd one & get it installed & me on my way before they closed at 6.
04/19/2017 Tina & Paul Mickelberg 5 So great to know I can count on Integrity to do a great job fixing my vehicles, quickly and affordably.
04/15/2017 Jana Davis 5 Everyone at Integrity is the best! I've been having my vehicles serviced here for many years and highly recommend them to anyone who wants to work with honest folks and have quality work done.
04/13/2017 Anonymous 5 As always, got things figured out, contacted me, did the work, picked me up and everything is good. :)
04/10/2017 Jennifer Harmon 5 Excellent service - friendly, professional, & helpful.
04/10/2017 Fran & Anna Sherlock 5 As usual, you were able to ""fit us in"" and repair our Suburban when we experienced an unexpected breakdown. We are so grateful for your concern and expertise, getting us ""back in business"" transporting grandkids in a timely fashion.
04/08/2017 Fred Verdugo 5 great work ....hones, top quality mechanics.always a pleasure.
04/07/2017 Kim S 5 Great service! Professional and knowledgeable staff have kept our 2003 Toyota Sequoia running smoothly for years. They know their business and deliver what they promise. Much more affordable than ""the dealership."" Great experience every time.
04/06/2017 Maggie Kirk 5 My brakes are working fine. Thank you.
04/06/2017 Sue Stewart 0 Service is always excellent.
04/05/2017 Lucas Conway 5 Great service, recommended!
04/05/2017 Paul Flikkema 5 Excellent. Integrity did a pre-sale inspection and found an issue that was verified by the seller's mechanic - and fixed by the owner.
03/25/2017 Ron 5 I decided to take my Mercedes Diesel Sprinter to this place after having had less than satisfactory work completed at two other supposedly expert diesel repair facilities. Although my work was minor, I was very impressed with how quickly they were able to get me in and out and what I thought was a very reasonable price. After my very pleasant experience, I will be going back to them with all my vehicles, especially my diesel.
03/25/2017 Judy Morgan 5 As always was very happy with your service.
03/21/2017 Jeannine Burton 5 It is​ always a pleasure taking my car here. I trust what they have to say and when they fix it it's fixed right the first time
03/18/2017 Adam Clark 5 My van was making a loud squealing noise so I contacted Integrity Automotive, which had been recommended to me by my sister. When I brought the van in I talked with Tony who asked a number of questions to try to pinpoint what the problem was before even getting under the hood. They quickly determined that the problem was most likely a loose belt. Rather than going for the more costly repair--pulling things apart and replacing the belt--they opted for the simple and easy fix of adjusting the tension, which did the job of eliminating the squeal. It was a satisfactory experience all around. I'll definitely be coming back here in the future.
03/15/2017 Susan Snasdell 5 Very professional and honest.
03/14/2017 Marsha Mong 5 Customer service is beyond excellent. They went above and beyond to arrange alternate transportation for me during some work being done. I really appreciate all the staff. Blue was excellent as was Barbara and the rest. Thanks you guys for getting me back on the road.
03/11/2017 Up & Running Computers 5 Integrity Automotive does an excellent job with a personal touch of customer service.
03/10/2017 Barbara Harting 5 Always been very pleased with the service I get at Integrity!
03/08/2017 David & Candy Snider 5 Your name says it all. Thanks!
03/02/2017 Anonymous 5 I bought my son a truck that needed shocks, bushings. A few other minor repairs. They were very reasonable and honest. Highly recommend this shop
02/26/2017 Greg Bolte 3 Quality of work is very good, but you will definitely pay a premium. Even after spending over $4,000.00 on my truck with Integrity since last August, I don't feel as if I was treated as a valued customer. You will pay for every single item they can possibly charge you for and don't expect to get your truck back soon. They don't consider your time or pocketbook a big priority. I had to call a few times to get the status of my truck after being told they would call me. I am left with the feeling that unless you have no problem spending $10,000 on you diesel, you are a ""sub-prime"" customer and will be treated as such. After my last experience I needed to find a diesel mechanic who I can trust without question, and thankfully, I think I found one so I won't be taking my vehicle back to Integrity. I need a mechanic who understands some people don't have unlimited financial resources but are still in need of quality and honest work.
02/24/2017 Jeremiah Fountain 5 Honest, fairly priced and stayed on schedule. Don't know what more you can ask of a service shop. A tough name to live up to but they have.
02/22/2017 Jenny Watts 4 Always nice and friendly service
02/15/2017 C P 1 Brought vehicle in for ""service engine soon"" warning message. $200 to diagnose and replace cracked gas cap. Extremely disappointed in what I consider being way overcharged.
02/15/2017 Ann & Scott Coraggio 5 Integrity Automotive always does an excellent job. They ALWAYS perform a 22 point inspection and a battery condition test, even if you are only having an oil change. It's their courtesy to you.
02/14/2017 Rick & Dottie Ness 5 Thanks Blue and Charlie for the help. Oracle Ford fit us in right away.
02/11/2017 Brenda Pries 5 Best shop I have ever taken my car. Excellent service Excellent People. Always treated respectfully!
02/08/2017 Emily Vann 5 I left work at 3 in the afternoon to find my truck had a dead battery. After getting a jump, I went straight to Integrity and Charlie got me right in, changed the battery, checked the alternator and starter, and had me on my way within 45 mins. Thank you for being so efficient!
02/07/2017 Kathy Deason 5 As always, friendly, helpful and reasonably priced. They take exceptional care of my 2002 Lexus!
02/06/2017 Anonymous 5 They were very helpful, and gave me several options to pursue. There evaluation price was reasonable.
02/01/2017 Susan Fifer 5 Did what they said they would. Pricing seemed fair. Gave me a heads up on the next major service needed. If you make a breakfast time appointment you can easily walk to the Bisbee Breakfast Club while service being done.
02/01/2017 Carol Ann Whigham 5 Excellent service-glad you have a shuttle service
01/14/2017 Jason Taylor 5 Integrity is a great shop for anyone and any vehicle!
01/12/2017 Bill Paul 5 I have used this facility on several occassions and am always been very well satisfied with their work. They are respectful of my vehicles and have never failed to accomplish the work required to keep my vehicles at the top of their performance levels. I have used several other auto service facilities, and have found that the results varied a great deal, but not here, they deliver what we had agreed on, and on a timely basis. I have never been disapointed in any way. I will continue to use them in the future.
01/10/2017 Don & Francine Wilson 5 thanks, great job.
01/09/2017 David & Tina Cook 5 Great service and always explain issues, along with solutions, that is understandable. Thank you.
01/06/2017 David & Candy Snider 5 Thank you for all these years of service and honesty. We appreciate you.
01/03/2017 Anonymous 5 We have been taking our vehicles to Integrity Auto for years. They are always courteous, professional and keep us informed of the cost before moving forward with the work. We will continue to use their service.
01/01/2017 Greg Fallon 5 Thank you for fitting me into your exceptionally busy schedule. I am always impressed by the integrity of your service advisors, giving valuable recommendations on what my car needs and what it doesn't need. You've certainly earned my trust over the years.
01/01/2017 Up & Running Computers 5 Great service and turn around time!
12/22/2016 Andrew Brakel 5 I am very pleased with the service i recieved. The repair was done in a very short time compaired to the other people i have used in the past. I will be bringing my car here in the future if i need any repairs.
12/21/2016 Lee Lashlee 5 Good work, as always.
12/21/2016 Ed & Susan Lovejoy 5 This is our go to automotive shop. Friendly, courteous, helpful and honest.
12/15/2016 F. L. 5 This was my first visit to Integrity. I was impressed with the service from the team members in the office when dropping off and picking up my vehicle. Everyone was friendly and helpful. The work was completed within the time estimate and they did not try to sell me on any additional repairs!! I will be back.
12/14/2016 Ray Saxton 4.5 Great job!!
12/14/2016 Harry Baumann 5 Great customer service and as service techs, Integrity went above and beyond.
12/10/2016 Joan Knorr 5 We are pleased to have our car serviced by Integrity. We have confidence in the maintenance of the car and appreciate the records being kept and the reminders when service is required. You do exactly what you say you will do and do it efficiently. Thank you.
12/08/2016 Mrs.Royale Flush 5 You always do a fantastic job. Thank You !
12/07/2016 Susan Becker 5 I had a check engine light on for the past year and due for emissions on 12/15/16. I researched reviews and found Integrity Automotive and chose them based on the reviews. I dropped off the car and was informed upfront of the cost to perform the check engine light test and time it would take to complete the test. I also asked Integrity Automotive to do a complete overview of my 4Runner to let me know what other maintenance items needed to be completed since I was approaching 155k miles and want to keep my 4Runner for a long time. Integrity Automotive did the repair of the check engine light, completed a timing belt change, and lots of other maintenance items and was able to get me a good price on a Hertz rental up the street. The car was returned with a nice car wash and is doing great. I would highly recommend Integrity Automotive and will return for all my future service.
12/05/2016 Alma Zuniga 5 Always do a great job, thanks Blue
12/03/2016 Bill Paul 5 I have used your facility on several occasions, and have always been completly satisfied with the work and the way it was done. I have always dealt with Blue each time and have always been well satisfied with the work done by their service personnel.
11/30/2016 Randy & Deb Brooks 4 As always a great job. Your the firm I trust to do the right job at the right time. Thanks.
11/29/2016 Ann & Scott Coraggio 5 Clean and very awesome service. They take you home and pick you up. They are very personable.
11/26/2016 Duane Swanson 5 Great job on my car i'll be back
11/25/2016 Kathy Bond 5 Always wonderful, timely , experienced service. I recommend Integrity Auto to all my friends and co-workers. My family are customers too!
11/23/2016 Carolyn Quadarella 5 We love going to Integrity. Everyone there is not only knowledgeable and honest but also very personable. Just a great experience.
11/19/2016 Don & Francine Wilson 0 Hooorah
11/19/2016 Jason Mouso 5 Always a pleasure to do business here. Kind, courteous and professional.
11/15/2016 Doug Childress 5 Thank you for your honesty and great work!
11/13/2016 Merideth Bliss 5 Technician explained I asked in detail I could easily understand. Love this place
11/12/2016 Rose Mardula 5 Integrity Automotive has become my trusted 'go-to' for automotive issues. The customer service is outstanding and the work quality is always consistently excellent.
11/08/2016 Lee Lashlee 5 Integrity always goes above and beyond to help us. We really trust them.
11/04/2016 H. Thomas Crohurst 4.5 We've always had excellent service at a reasonable price. Desk and mechanics always listen and make recommendations.
11/01/2016 Charles Miller 5 The name ""Integrity"" says it all.
10/30/2016 Ray Saxton 0.5 Could not have asked for anything more. First class all the way.
10/29/2016 Anonymous 5 I had extensive work done on my 2500 Dodge Diesel emissions and fuel systems. In the process of doing the things I asked them to do, they found two items that the last mechanic had performed incorrectly and they found a broken part that would have caused me problems in the near future. My service adviser Jerry spent a good half hour explaining to me in very understandable verbiage how a diesel works and why the systems failed. I left with my newly washed, running awesome truck wondering what just happened because I actually felt satisfied and good about my experience. It's hard to find a good diesel mechanic, and I can't recommend Integrity Automotive enough.
10/28/2016 Wayne & Sherry Lersbak 5 Great, true and confident
10/24/2016 Darin Bagley 5 Great people always fair and honest. Definitely going back to them for all my automotive needs
10/21/2016 Brian & Eugenia Penning 5 Very professional and personable
10/16/2016 Bonnie Holloway 3.5 Great! The guys explain everything in detail! No surprises!
10/13/2016 Don Upson 5 Competent, courteous, careful, on-time...what's not to like?
10/10/2016 Maeve Johnson 5 Integrity is the BEST. I trust them with my car, and my husband does too. I recommend them without any hesitation.
10/04/2016 Anonymous 5 Very good service. Friendly staff, would highly recommend to anybody new to Tucson.
10/04/2016 Tim Cosby 5 Very good and fast service. I am looking forward to doing business with you.
10/01/2016 Rick & Karen Michika 5 Always great service! Love taking my vehicle here.
09/30/2016 Steve Buhrke 5 This is a great shop, I have been going to them for more than 10 years and have always had great service. It is nice to know you have a place you can go that you can trust! I have a good buddy who runs a shop up in the Phoenix area and I normally tell him what a shop is recommending I have done, parts to use, cost etc.. and these guys are always spot on as to what he would do. I would recommend this shop to anybody!
09/28/2016 Jim 5 The team at Integrity was very friendly and courteous. They were prompt and very conscientious. I would definitely recommend them.
09/21/2016 Peter Crook 5 I left other auto service places because they kept trying to sell me things like new struts (several times) which I didn't need. Integrity has been honest and treated me well. I recommend them, they are good people!
09/18/2016 Chuck King 5 Excellent service, on time and not trying to sell more than what I wanted done. Thanks, you have earned my loyalty.
09/16/2016 Rhonda Herrera 5 Great job as always, explaining everything needing to be done.
09/15/2016 Jerry Washburn 4 Thank you very much.
09/11/2016 Cheryl Martin 5 Troy and Blue are like brothers. They truly care about helping the customer.
09/11/2016 Greg Bolte 5 So glad I found this place. I bought my first diesel truck a couple of months ago and needed to find a diesel mechanic/shop I could trust and rely on. I saw so many favorable reviews and figured they must be doing something right. After having to have my 2005 Ford F-350 (yes, the infamous 6.0 L : ) worked on after I bought it, I ended up at Integrity and I quickly learned they are what they say they are| Honest and professional with a healthy dose of Integrity! Oh ya, they're friendly and responsive to customer's needs also. Nobody likes to spend their hard earned money on repairs, but when you need to it's nice to know there is a quality business like Integrity to turn to. Needless to say, I highly recommend them. I've talked to Jerry, Blue and Joe so far in my two visits....all super good people!
09/09/2016 Claire Bray 4.5 I find the service at Integrity Automotive to be of the highest quality. All potential issues with my car have always been well explained to me, and I have been advised properly as to which services are immediately necessary and which can be postponed for future service dates. I am always treated courteously and given appointments in a timely manner. I would recommend Integrity Automotive without reservation.
06/16/2016 Daniel & Lavonne 5 Friendly and honest service.
06/16/2016 Daniel & Lavonne 5 Friendly and honest service.
06/08/2016 Johanna G. 5 I live in Sahuarita, driving to Ina and Old Father was a bit out of my way, but I heard such wonderful things about Integrity I had to see for myself. They did not disappoint. I seriously dread taking my car to ""the shop"" because I do not know a thing about vehicles. Integrity did not disappoint. The people I saw in person were so welcoming ad friendly. I was immediately put at ease. They were upfront with me as to how long I would be there and even offered to drive me to where ever I wanted to go! I thought my repair would cost thousands.I ended up having minimal damage with low costs to repair. They could have charged me for things I didn't need and I would not have known it. When I told my husband what the damage was he was impressed with the cost of repair. They offered suggestions for maintenance in a no sales pressure way. I really appreciated that and will gladly drive the 30+ miles to have my car repaired or maintenance buy Integrity in the future.
06/04/2016 Up & Running Computers 5
06/02/2016 Harry 5 So happy we were referred to you by a friend. Your work and professional way we were dealt with was above and beyond our expectations.
05/26/2016 Thomas 5 Great service. Very impressed with front counter people.
05/26/2016 Daniel 5 Great service and honest. Troy and Barb were great, and willing to help in any way possible. I would recommend Integrity to anyone looking for a solid shop.
05/21/2016 Janet K 5 These guys are honest and caring! A very rare breed nowadays in the automotive repair business. My mom got stranded along I-10 near Tucson and was towed to this repair shop. And thank heavens she was towed here instead of somewhere else. They explained to her exactly what happened & what repairs were need for her car. They were honest and really wanted to do what was best for her. If you are ever in the Tucson area and need a car repair shop, this is the place to go. Many thanks to Blue & Charlie!
05/19/2016 Greg 5
05/12/2016 Vicki 5 Thanks to the efficiency of the mechanics at Integrity, the job they predicted would take 4 hours took less than 2. Impressive!
05/07/2016 Matt Smogor 5 Everyone at Integrity is constantly providing the best customer service. They are always explaining any issues with my vehicle and pay great attention to detail. Besides taking my daily driver I have taken my 1979 International Scout project to them and they have gone above and beyond to help get this vehicle back in its feet. I would be lost without everyone there! Thanks guys!!!!
05/06/2016 Ed & Susan 5 Great service as usual....
05/02/2016 Chris C. 5 We use Integrity Automotive for our fleet of courier vehicles, and have always received excellent service and fair prices. The techs always provide outstanding customer service and accurate quotes, and have our vehicles ready for us when they say they will be! They do a comprehensive check of the vehicle every time, and help your prepare for service needed down the road. We have been using Integrity for 5 months now and trust them with all our service needs.
04/28/2016 Rudolph 5 As usual, I was totally satisfied with the expert care Integrity Automotive gave my car. Thanks, Charlie!
04/28/2016 Victoria 5 Integrity Auto is fantastic! I trust them with my auto| they provide excellent service as well as extend outstanding customer appreciation
04/21/2016 Jennifer C. 5 If I have one place that I hate to go it's to get my car repaired. Not anymore my service manager's name was Jerry and he provided the absolutely best customer service that I've experienced ever as far as car repairs go. Not only did he explain every single detail to me he actually make sure that my car is in Tip-Top shape. They beat everyone else's price and we're very welcoming and friendly without being condescending for sale Z I will definitely go back to Integrity Automotive on Ina
04/21/2016 Kathy 5 Their name, Integrity reflects their service. I have recommended Integrity to many people!
04/21/2016 Thomas 5 satisfied
04/21/2016 Julie 5 Clean, quality, fair estimates. Will return.
04/21/2016 Doug 5 I have been with you since you opened your doors. You live up to your name. Your honesty, professionalism, and care for myself and car is fantastic. Thank you!
04/14/2016 Ed & Susan 5 Always satisfied with the service at Integrity
04/14/2016 Susette 5 They are friendly and answer all questions without hesitation and clearly without making me feel like a dummy. Won't try to sell you something or a service you don't need.
03/31/2016 Rose 5 Integrity Automotive has become my go-to shop for automotive issues. Most recently, I took my SUV in for the air conditioning special| ultimately there were no issues and I was charged only a nominal fee for the minor labor/checks they performed. Excellent customer service!!
03/27/2016 Barry N. 5 We are just passing through Tucson and needed some repair on our van. My sister, who lives here, recommend I.A. because that is where she get all her work done. We called in the morning and Blue the service advisor worked us right into the schedule. He was great. Fun, helpful, and knowledgeable. The work was all done quickly with the van ready that afternoon as promised. If service, reliability, and honestly is what you are looking for you will love this place.
03/25/2016 John & Debbie 5 great job
03/17/2016 Bob & Sandie 5 Everything is always done right. Sadly, I'm reaching a point where I can no longer drive the distance and must have Sandie do it for me. As well, we are a 1 income family since mine is 'government-fixed' - it may mean we'll have to have smaller items repaired locally rather than driving the distance using extra fuel, tire wear, etc.
03/17/2016 Maeve 5 I recommend Integrity Automotive. Their name is perfectly suited to their level of service. They are honest, dependable and provide what they say the will. Integrity Automotive is a great place to take you vehicles.
03/17/2016 Oscar & Henny 5
02/22/2016 Tom 5 BG products are the best. Your shop is excellent.
02/21/2016 josh h 5 Every time I go here the service blows me away. They are fair with their prices. They take care of me and my wife very well. I even got a phone call from them saying they are thankful for our business. Wow. Thanks again integrity auto
02/18/2016 Susan 5 Appreciated friendly, prompt service and assurance all well with my car after tune up.
02/11/2016 Patricia 5
02/11/2016 Julie 5
02/05/2016 Brenda 5 Great service!
02/04/2016 John & Debbie 5 Love the work you always tell it like it is and get it right thanks a lot for keeping the trucks running
02/04/2016 John & Debbie 5 You guys are great
02/02/2016 Mary 5 I love the people and their work at Integrity Automotive. Charlie thinks I am probably a stalker because I have followed him around Tucson for about 18 years.
01/30/2016 Michelle 5 Integrity Automotive made my oil change a great experience. They took care of my car and made sure everything on it was great. I thought I needed new tires and was already getting quotes for them when they let me know I had plenty of tire left and it wasn't necessary! One big worry off my shoulders!! Thank you guys so much for all your hard work and honesty!
01/28/2016 James 5
01/28/2016 Richard 5 Integrity Auto has consistently given me excellent service. This last time in for LOF, I asked to have my disc brakes checked for wear. Integrity pulled the wheels and inspected for disc wear at no additional charge. Very professional all the way! Thanks, Rich
01/28/2016 Rose 5 Integrity Automotive has quickly become our go-to repair shop for issues with our vehicles. Thus far the service has been prompt, well done and fairly priced. I highly recommend Integrity Automotive and voted for them in the Best of the Northwest!!
01/21/2016 Diana 5
01/20/2016 bruce m. 5 My Mitsubishi Montero suddenly rode shorter on the front and definitely did not like speed bumps, as I was at Harbor freight and and wanted it looked at quickly I went to integrity auto repairs for the first time (had great experience with the Integrity Diesel in the past). A gentleman by the name of Blue helped me check in and get everything started. Blue kept me informed and let me know that I had broke a strut and took the time to explain everything to me. They quickly fixed my problem and got me back on the road. The service was excellent, I felt like I was checking in with the concierge the way I was treated.Thanks again
01/14/2016 Don 5 Thorough, competent, respectful, accommodating.....
01/07/2016 Bob & Sandie 5 All of you are terrific. Sandie and I deeply appreciate your specific attention to both our PT Cruisers - you've kept them in great running condition. Sadly, at my age, I don't trust myself to drive on the route up to your place in traffic any longer from our location here off W Starr Pass Blvd. Sandie will have to do it in the interim for both our autos. Ultimately, we'll have to find another provider closer to our location, possibly this year - gasoline, tire-wear, eyesight, reaction time on the route - all play an increasing and significant part. ~Bob & Sandie Shank
12/31/2015 Thomas 5 great service all around
12/21/2015 IVAN S 5 Very nice folks! They know what they are doing!
12/19/2015 Vicki 5 Great job as always! I feel well taken care of at Integrity. Aptly named business.
12/13/2015 Ed & Susan 5 Lives up to its name, Integrity.
12/10/2015 Ted & Thelma 5
12/03/2015 Jeff 5 I felt like I received an honest assessment of my truck's condition and they made the repairs quickly. I will be coming back.
11/30/2015 Judy 5 great job, you are all so nice to see and I will recommend you to all my friends
11/29/2015 Allan / Zachary 5 Very friendly and helpful
11/26/2015 Ray 5 Good job. On time. On the money. Couldn't ask for more.
11/26/2015 Hsin-Fu 5 Very happy with the quality of service at Integrity Auto. I noticed a warning light in the vehicle in the morning. I called to make an appointment. They knew who I was right away and fit me in for same-day repair. The repair was done expeditiously| the warning light cleared. I would definitely recommend Integrity Auto.
11/19/2015 Mrs. Christine 5 Pleased with the service and the knowledgeable Mechanics at Integrity Automotive--highly recommend their services. They are trustworthy and dependable.
11/12/2015 Mary 5 Company lives up its name! I feel very comfortable in taking my car here and I would recommend Integrity Auto to anyone needing service and repair.
11/07/2015 Hsin-Fu 5 Friendly and professional service.
11/06/2015 Mary 5 Overall professional and kind service.
10/29/2015 Up & Running Computers 5
10/22/2015 Brian & Susan 5 Great job! We always bring our vehicles to Integrity! Their name says it all!!
10/22/2015 Brian & Susan 5 Great service as always! The Integrity Automotive team take great care of all of our vehicles!!
10/22/2015 Ginny 5 Excellent job as always!
10/16/2015 Wayne & Sherry 5 5
10/16/2015 John & Debbie 4 Great job on door hinge - never had a bad job done there - bunch of great guys and gals
10/15/2015 Oscar & Henny 5 A great job well done Thank you O & H
10/08/2015 Up & Running Computers 5 Awesome service and provides me with peace of mind knowing that my vehicle is being serviced with the best technicians and staff.
10/08/2015 Don 5 Everything was excellent, on-time, exactly as I wanted.
09/21/2015 Diana K 5 The team at Integrity take their name seriously. I had a quote from another company whose name starts with ""Brake"", suffice it to say they were less than honest with the repair needed. Integrity could have just affirmed the quote and gotten the business, but they were honest about the true repair needed. Thanks to the whole team!
09/21/2015 Patrick M 5 I have been bringing my vehicles here for over seven years. I have brought in everything from a ""77"" buick to a 2008 Prius. I have always been satisfied with the service here. I have been to other repair shops in the area that may charge less but never was happy with the service or repair. Here at integrity you get what you pay for. Integrity truly has a fitting name.
09/14/2015 Jeff & Carol 5
09/03/2015 Alma 5 Great service once again
09/03/2015 Diana 5 Your entire team deserves kudos!
08/27/2015 Mrs. Christine 5 Thanks for checking out my car and agreeing to give me further counsel in the maintenance of my vehicle..
08/23/2015 Bekki B. 5 Thank you Charlie & Julee. You guys saves me about $700 by doing your home work & being honest. Guess your name is perfect for the way you all do business.
08/20/2015 Mrs. Christine 5 I like the new picture of your building on the Review site--looks great and will help people to find you a bit easier! Well, in the past couple weeks I have been in your shop to have three repairs, the last one being a new battery. I am very pleased with your service and always feel comfortable knowing you are going to take good care of me. You ""watch"" some areas that could become a problem and will repair them when absolutely necessary. I highly recommend your business to anyone out there looking for a good, reputable car repair service--give Integrity Automotive a try| you won't be disappointed.
08/20/2015 Jeff & Carol 5
08/06/2015 Bonnie H 5 o.k. Thanks for taking care of my cadi!
08/06/2015 Lee M 5 I took my 99 Suburban in for the fuel pump to be replaced. Talked with Charlie to make an appointment. All work was done on time and the cost was reasonable. Integrity is the shop of my choice when I cant do it myself.
08/06/2015 Corey 5 Great service, thank you again.
08/01/2015 Anonymous 5 Great service! Staff is friendly, honest and helpful!
07/31/2015 Marc W 5 Great as always
07/31/2015 Anonymous 5 Trystworthy, upfront with cost, reliable, and curtious. I recommend them to everyone I know who needs work done.
07/30/2015 Anonymous 5 As usual, fast, efficient and great to deal with!
07/29/2015 David M 5 I called and spoke with Dawn who gave me a ballpark estimate to repair Dad's car and offered to call the tow truck for us. That was really helpful because Dad would have otherwise had to call and wait for the tow from the insurance company. Initially, we called the insurance company but due to the complex system they had, chose to recall Dawn to have her call the tow. She called us back and gave us an ETA on the truck.
07/29/2015 Craig D 5 Great service as always
07/29/2015 Lisa H 5 Terrific experience! Highly recommend.
07/26/2015 Lon D 5 work was done as expected, on time and under estimate. Thankyou
07/25/2015 Anonymous 5 I will be returning to Integrity Automotive. The were extremely helpful and had great communication along the way. They were friendly and provided a detailed explanation of work done and possible work for the future. I also really like that they provided the written inspection list. I've never had that before and really appreciated it.
07/25/2015 Rudolph R 5 Good work done. No complaints re Integrity, just against Honda for poor shock absorbers. :-)Rudy
07/20/2015 Bill N. 5 My brakes were grinding, and my AC was not blowing cold. I took my truck to Integrity and asked them to fix both problems. They called back and said the brakes were fine, just a clip came loose and was causing the noise, an easy fix. They said the AC was fine too, did not need service but the AC intake filter was clogged which restricted the airflow. My AC has NEVER worked better! If you are looking for an honest mechanic, the proof is in the pudding. I told them to do two jobs, and they did neither because they did not need to be done. Are you kidding me? No mechanic does that. I highly recommend them!
07/18/2015 William L 5 The work was performed expertly, completed when promised, with the cost as estimated| what's wrong with that?
07/15/2015 Jill D. 5 No one likes to get hit with an unforeseen car issue- -Tony was super helpful in giving me a fair quote, and giving me the space and time to compare prices with the dealership. His professionalism and competitive pricing made it a no brainer. He got me in immediately, and within 1/2 hour called me to inform me of the problem, the solution, and ALL COSTS from labor, to parts, to tax. Barb shuttled my kids and I and it was a very positive experience! Best part was, my issue was fixed and car returned within 3 hours! Efficient, friendly, awesome experience! I highly recommend integrity automotive to anyone in need of fast, reliable, amazing car service! They turned a bad situation into a good day!
07/13/2015 Thomas M 5 reliable and professional service
07/09/2015 Elisa M. Francis 5 I was referred to Integrity Auto by Rebecca Kososkie and as a member of the Marana Chamber I prefer to stay local. Not only was I impressed but I was blown away with their REAL Integrity! After a thorough inspection my SUV simply needed a few bolts tightened. WOW! They didn't push for more work to be done or inflat the issue. This was remarkable and they have won me as a client for life! Special thanks to Charlie & Blue and huge THANKS to Joe!
07/08/2015 Anonymous 5 Dropped car off at 1:00 p.m. with car problems and Integrity diagnosed issue, had it fixed, and a ride ready for me by 4:30 pm same day. What great service and quick turn around! Put my concerns at ease as soon as I made the call.
07/05/2015 Rick M 5 Always friendly and prompt service. Love that they don't try and force unnecessary services just to make a buck. Will defiantly keep taking my current and future vehicles here.
07/04/2015 Vickie B 5 They did a great job! Thanks
06/30/2015 Anonymous 5 They got on it promptly, explained what they found and got me down the road in good time.
06/27/2015 AlaMae K 5 Integrity Automotive is customer friendly, provides great service, and offers shuttle transportation.
06/26/2015 Anonymous 5 Always friendly. Always keep me apprised of progress. Always done on time & at a fair price.
06/25/2015 John P 5 The anticipated repairs needed for my car are always explained clearly, concisely, and in a friendly manner. If an anticipated repair turns out not to be needed then it is not performed and I am not charged for it. Repairs that have been performed have always solved the problems encountered. All of this seems to me to be the definition of great service.
06/23/2015 Ted Q 5 We are heading out of town so we dropped our car off for a complete inspection and an oil change and the guys found a screw in my tire that we knew nothing about. They repaired it and now we are good to go on our way. I have been with Integrity Automotive for 10 years now and I have ""NEVER"" been disappointed with them. When we walk into the shop, it is such a warm welcoming ""just like family"" feeling and I am completely confident that when I pick up my car, it is safe and top notch ready for me. I recommend Integrity to everyone I know. ""THANK YOU INTEGRITY""!
06/21/2015 Bill N 5 Integrity Automotive fixed the AC on my Honda Accord. It was way less expensive than another estimate I got. They don't sell you things you don't need. I love having a mechanic I can trust. Give them a try, you will be glad you did!
06/21/2015 Rick C 5 The staff will get to the nuts and bolts of the problem with your auto and provide an honest assessment. At the end of the day, it all boils down to whether or not you want your auto to be functional once more. Integrity has completed four separate repairs for me and I am very satisfied with the work performed.
06/21/2015 Mary G 4 So far very good. The only complaint is that they didn't call when the cost exceeded the estimate by$60.and wasn't called when they went on with the work, luckily I had enough to cover it. This is a big deal to me because I have a limited budget.I appreciated the ride home.
06/19/2015 Susan S 5 Always greeted cheerfully and by name. Quick check in and I am on my way. So much appreciate that.
06/18/2015 Hsin W 5 Prompt service. Detailed explanation of service options and costs, as well as priority of repairs.
06/17/2015 Anonymous 5 Great service and quick turn around!
06/14/2015 George R 5 Perfect timing for shuttle service. all work done as promised and on timeon time.
06/11/2015 Michelle D 5 Blue at Integrity on Ina was a delight to work with. He was friendly, prompt, and attentive. Although the cost was higher than I'd hoped for, I feel confident that the work was done correctly and I know I can come to Blue with any issues. I will definitely be bringing my vehicle to Integrity for all my maintenance and repair needs.
06/06/2015 Tim M 5 Integrity Automotive is very good and a nice staff to deal with for auto repairs. They provide rides to where you need to go while your vehicle is being repaired. They call and update me on any changes needed to the original request.
06/05/2015 Mrs C 5 Excellent service--highly recommend Integrity for all your auto needs.
06/04/2015 Cindy V 5 Speedy oil change!
06/04/2015 Thomas M 5 Great and worthy professional service
06/04/2015 Lolita B 5 Excellent service, full explanation of what needed to be done, goal accomplished within projected time period. They also provide transportation to and from my residence when needed. I will highly recommend Integrity Automotive to anyone looking for a reliable, punctual, friendly maintenance and repair service. Definitely 5 stars.
06/04/2015 Rick N 5 As always they took care of everything needed. We recommend them every chance we have.
06/03/2015 Anonymous 5 Thorough and did everything they could to fix the problem with my vehicle.
05/28/2015 Linda N 5 As always..friendly and effecient service. I always am informed of all work done and they check for any toubles I might need to watch out for. Being a single woman it is nice to be able to trust Integrity Automotive..Thank You!!
05/24/2015 Brian K 5 I want to thank Blue and his team for the prompt service work to my 98 dodge 4x4 .Full inspection of the trucks front suspension and front / rear breaks .truck stops great and no more vibration..As they did a rotation and Balance on all 4 wheels .plus they did the rear brake shoes,wheel cylinders and resurfaced the drums.Thank you Blue and Chris I will see you guys again soon :)Brian Kelly
05/21/2015 Richard M 5 Real good Service - Real good Value.While servicing my 10 yr. old minivan last week (LOF oil change), Integrity checked my battery and fluids. Battery checked low on CCA, some fluids dirty. Well, thanks to Integrity's battery check, I was able to have the original provider install a new battery for a minimal pro-rated fee. Thanks Integrity! I had the fluids drained and replaced yesterday by Integrity. I am completely satisfied with the maintenance work that Integrity performs on my minivan. They gave me a 10% discount for setting up the appointment online. What could be better?
05/17/2015 Jane A 5 Excellent service. The staff is very personable and the service has always been exceptional.
05/16/2015 Gloria I 5 I love the communication from them prior to fixing things. They called when they found a problem, gave me a quote immediately, explained what the problem was and how it affected the car, and then allowed me to make the decision to have it fixed now or in the future. There was no ""scare tactics"" or high pressure tactics to make me have the car fixed immediately (although that is what I did!). I really appreciated the full communication and explanations given of the problem found.
05/14/2015 Oscar K 5 The car is like new Thanks so very much, good work Oscar
05/14/2015 William L 5 Had my A/C serviced.It will now freeze off bee's knee's.Had other work done there, with the same outstanding results.This is a first class outfit.Don't waste your time looking for other places that will take care of your vehicle maintenance needs.Integrity Auto is more than just name, it they way they do business.
05/10/2015 Rick C 5 The best automotive service/repair business in town. Very professional crew and staff. Their auto assessments are candid and on the mark. They even have a shuttle service. I have used them four times for various issues with my SUV. They delivered all four times. If you want a quality job, an honest opinion, and someone you can trust| their name says it all| Integrity Automotive. I highly recommended them.
05/09/2015 Steve K 5 Outstanding honest service!
05/08/2015 Richard M 5 As always, the people at Integrity Auto were courteous, professional, and on time. What could be better? I'll come back for future Service.
05/06/2015 Greg R 5 Good experience as usual. Very quick this time.
05/05/2015 Bob A 5 Excellent service, as usual
05/03/2015 Anonymous 5 Excellent service. Explained the work completed. I am comfortable on the road knowing Integrity maintains our vehicles.
05/02/2015 Lorri B 5 Top Notch Service !
04/30/2015 Anonymous 5 We've taken our vehicles to Integrity for over 6 years and they have always lived up to their name.
04/30/2015 Marc W 5 Great service, as usual. Staff was friendly & helpful. Can't imagine taking my truck anywhere else.
04/25/2015 Trudy S 5 goodno problems
04/24/2015 Anonymous 5 Very satisfied, car runs great, done on time. Everybody was nice and helpful
04/22/2015 Claire B 5 I appreciate the friendly attitude of everyone at Integrity, the clear explanation of the problem, and your giving me the choice of how much work to have done. I will definfitely continue having my car serviced with Integrity, and will certainly recommend you to anyone seeking auto repair.
04/17/2015 Diana Knight 5 The entire team at Integrity Automotive are consummate professionals. They treat you like family and get the job done right the first time. You never have to worry when you trust your vehicle to them!
04/10/2015 Eric J 5 So I bought a Jeep that I was having problems with trying to fix on my own. I didn't know what the issue was or how much it would cost to get repaired and took a chance on Integrity Auto. Troy called me several times to explain the issue and worked on the problem for two days just to make sure it was resolved. The folks at Integrity Auto also pointed out several other repairs I would need in the future. Not once did they try to upsell me or pressure me to pay money to have these issues fixed right now. They left it up to me and my timetable to do what needs to be done. Oh, and they fixed the problem I was initially having. I actually walked out with some change in my pocket. Great establishment. I trust them with my vehicles and will be taking all my cars here from now on! By the way, thanks Troy for pointing me in the right direction on getting the gauges for a better price somewhere else. You may have lost out on a little extra money today, but you will make that up on my other cars in the future!
04/10/2015 Anonymous 5 Excellent service and friendly people
04/09/2015 Bob A 5 Pleasant and reliable as usual. Excellent all round
04/09/2015 Mary A 5 Always professional and kind. I have enjoyed my experience with Integrity Automotive annd I believe they stand by their name. I would gladly refer them to anyone...Thank you, Mary Albert
04/08/2015 Gary H 5 very nice people, great service, did more than expected for the money
04/07/2015 Maynard K 5 Yes the brakes work much better now!!!
04/05/2015 William L 5 I asked for some work to be done.Integrity Automotive did the work when promised, for the estimate provided and did an excellent job.What more can you say?I definitely will be back.
04/04/2015 Rick M 5 Quick to find the issue, and they helped above and beyond what I expected. Always happy to do business with Integrity Automitive.
04/02/2015 Mev J 5 Great service. Delivered as promised, and work done as quoted. There were no hidden charges, delays, etc. Integrity has ingetrity.
04/02/2015 Josh H 5 Integrity Auto is always fast, effective, helpful, and honest. I trust them will all my car issues.
03/25/2015 Heather M 5 I brought in a used car that I was interested in purchasing. The mechanic did a very thorough job of inspecting all area's of the vehicle. Troy at the front desk was extremely helpful and took a great deal of time explaining the results to me. I have never been here before but after this experience I won't take my car anywhere else.
03/18/2015 Mrs C 5 Excellent Service--best in town!
03/13/2015 Mrs C 5 Pleased with the service I received at Integrity. They are professional and trustworthy. I highly recommend them for their expertise and follow through in getting the job done.
03/13/2015 Audrey S 5 I'd never take my car anywhere else. The staff at Integrity are knowledgeable, but even more importantly, they can communicate effectively with their customers. Unlike what I've experienced with other service centers, I always know exactly what issues they have found, what most likely caused them and what they recommend to correct them, and in some cases, how to prevent a recurrence in the future. They answer my questions thoroughly and make sure I'm one hundred percent comfortable with what's being done. This time it was a repair to the A/C unit, which they caught during a maintenance visit, enabling me to get it fixed before the heat of summer hit. I highly recommend Integrity Automotive.
03/13/2015 AlaMae K 5 The staff was professional, friendly, and knowledgeable.They provided me with information and allowed me to decide in the coat and type services I wanted.I was also provided transportation to and from the facility which was crucial.
03/07/2015 Warren Y 5 Great Service, fair price and nice people.
03/05/2015 Martha M 5 I was glad my trip back to Tucson coincided with needing another oil change/service because of the high confidence level I have with Integrity Automotive. Even though I moved upstate, I hope to keep returning for any service or work needed in the future. You guys are the best!
02/28/2015 Mrs C 5 Pleased with service.
02/26/2015 Anonymous 5 Job well done
02/21/2015 John D 5 My experience with Integrity Automotive can only be described as professional all the way. From initial contact to walking out the door with keys to my repaired vehicle, I was treated as a valued customer. Blue is a top tier service adviser / representative for the business and Jason did a great job diagnosing and repairing my vehicle. I am over twenty miles from this shop but will not hesitate to ""go-the-extra-mile"" back to Integrity the next time I need service or repair as I feel they did the same for me.
02/20/2015 Mrs C 5 Integrity worked me in to their schedule quickly because AAA had given me a ""jump start"" and I needed a new battery for my car. They got the job done quickly as I had another appointment. You can trust Integrity and its staff to take good care of your car and fixing the problem. I can highly recommend this Company as I have been using them for many years.
02/20/2015 Ken B 5 Thanks for the good service. Your outfit is great
02/16/2015 Brian B 5 The service and staff at Integrity are always excellent!
02/16/2015 Rick M 5 Always a pleasure working with the people at Integrity. Friendly and fast service every time! Just wish I didn't have to come in so much, haha!
02/16/2015 Tim M 4 You always do a great job servicing my 2 vehicles, but I was disappointed that I didn't get a car wash with this service which you usually provide.
02/12/2015 Mrs C 5 Excellent service and you can trust their word--highly recommend! Also, they provide pickup service if you need transportation home or to pick up your car.
02/11/2015 Fernando P 5 As always great service and attention.
02/10/2015 John P 4 Did a great job - got it all done in a short time
02/08/2015 Anonymous 5 They were great!
02/05/2015 Brian B 5 Great service as always!! Integrity is the best - informative, pleasant. Always happy to bring our cars here. They take good care of your vehicle!
01/30/2015 Helen M 5 the staff at Integrity Automotive exceeded our expectations in servicing our automobile. Blue and Troy demonstrated a high degree of knowledge and professionalism on a difficult and challenging job.
01/30/2015 Jana D 5 Everyone at Integrity is great. Estimates are very close and my car is always done in a timely manner.
01/25/2015 Rick M 5 Always honest, courteous, and friendly! Haven't had a bad experience yet!
01/22/2015 Gary H 5 They did everything expected and on time!!!
01/21/2015 Vicki T 5 As always, I was treated well and so was my vehicle. It's great to go into a woman-friendly automotive shop!
01/21/2015 Mrs C 5 Thanks Integrity for a job well done--the lower button on my air conditioning/heating system is working fine now.
01/20/2015 Pete P 5 I have lived in Tucson for almost 20 years. No one is allowed to touch my vehicles but Integrity. They have always been honest and up front. One thing I appreciate is when they diagnose a repair and it is out of the budget at that point in time they don't judge or cop an attitude. They are very professional and even wash the vehicle after the repair. They have a courtesy vehicle that takes you home and also brings you back once they are finished.
01/18/2015 Anonymous 5 Excellent, as always.
01/18/2015 David S 5 Thanks guys for great service as usual. It was great talking to Charlie again. He's the one I talked with when I scheduled.
01/18/2015 Anonymous 5 Service was fantastic. The team at Integrity did a great job, were respectful and welcoming. I highly recommend their service.
01/15/2015 Marc W 5 Excellent & courteous service as always.
01/14/2015 martie E. 5 My daughter and I have been doing business with Integrity for the past seven years and they have been true to their name. Honest, reliable and genuinely nice people! I wouldn't go anywhere else. Thanks Integrity!
01/13/2015 Lolita B 5 Definitely 5 stars! I continue to have the very best repair and maintenance service one could hope for at Integrity Automotive in Tucson, AZ. Across the board, management and staff are a great crew to work with. Management is always attentive and very patient in explaining the services needed and afterwards and services rendered. Also, they always return my car to me washed, and interior thoroughly vacuumed, and shuttle service to and from my residence is prompt and always available. I would not hesitate to recommend Integrity Automotive in need of car repair and or maintenance.
01/12/2015 Jackie J 5 Everyone is helpful and knowledgeable always provides 110% of service. I appreciate all the extras you do for me.
01/10/2015 Anonymous 5 Blue called me every step of the way. On somethings they offered a less expensive options. They even checked my transmission fluid w/o charge.They even washed and vacuumed the Van and everything was done in a timely manner.I would definitely recommend them.
01/09/2015 Janet C 4 Friendly service, and I would take my care back for service.
01/08/2015 Anonymous 5 Blue is so sweet
01/05/2015 Linda M 5 One note: As I turned on the car I smelt oil, but I noticed no leaks so I assumed nothing was wrong. The smell has since gone away so I am no longer worried. Great customer service every time!! I will see you guys again before my next trip!
01/04/2015 David F 5 As always, the staff were knowledgable and explained things in layman' terms, The service was great
12/31/2014 Brian K 5 The staff at Integrity is very friendly and very helpful .Every time I need service work done there it gets done promptly and have no issues after the work has been done. I had called Mark ""Blue"" that my truck was having issues starting over the weekend and he gave me the number to call for a tow and truck was picked up quickly and taken to Integrity . The diagnosis and work done in one day (less the 4hrs) .Great price and warranties of parts and labor .Thank you Integrity You have a customer for life Special thanks to ""Blue"" and Dawn ..Happy new year to all the Staff @ Integrity AutomotiveFrom Brian Kelly
12/31/2014 Anonymous 5 t service. Nice people.
12/28/2014 Carl D 5 My experience was great, as always. I've never been disappointed at Integrity.
12/28/2014 Mohammad O 4 They treat me with respect , the service is above and beyond excellent, I recommend their service to any one. Their name reflects their action
12/23/2014 Alexis O 5 Great, as usual. I won't take my cars anywhere else.
12/22/2014 Anonymous 5 Great people and great work
12/16/2014 Bob S 5 I appreciated your staff and mechanics taking me in 'on the fly' the other day when I came in unannounced with a 'starting' problem. As always, your team did a great job and apprised me of their assessment and repair. I don't trust any other auto team in Tucson to handle things so quickly and efficiently as all of you do for us - and have been doing for years. Kudos, well done, and Thank You!~Bob & Sandie Shank
12/13/2014 Anonymous 5 Great service, great people
12/11/2014 Kathy G 5 Took my vehicle in for needed routine maintenance. Everything was done exactly at the time predicted and came in below the cost estimate. I always know my vehicle is well taken care of when I take it to Integrity Auto. Thanks again guys.
12/10/2014 Gary B 5 Awesome work and record time.
12/06/2014 Alma Z 5 Great service price quoted was right on. Courtesy car was available to take me home and pick me up when my car service was complete.
11/26/2014 Mev J 5 I appreciate Integrity's integrity. They are candid about cost and help me understand what is wrong and what it will take to fix it. I trust them and refer as many of my friends as I can. I appreciate Julee efforts to work in the community and help the people of Marana with High Heels for Hope. You guys are great!
11/22/2014 Anonymous 5 Every thing was done in a timely matter
11/21/2014 Mrs C 5 Great job--trustworthy and dependable.
11/20/2014 Fernando P 5 As always, great service and work. I took the car in for an oil change and to get my windshield wiper washer fluid tube replaced (pack rats ate it). Troy took good care of me and the car and I greatly appreciate it.
11/19/2014 Warren Y 5 Integrity Automotive is our favorite place to take both our cars. We trust the opinions given to us, appreciate the way they treat our cars with care and know they will answer any questions we have.On top of being reliable, they wash our car after working on it. Having been business owners ourselves, we appreciate good service when we receive it.
11/13/2014 Tim M 5 Thank you for your competent great service and honest ""integrity"". You fix what is needed and don't attempt to ""fix"" what is not needed.
11/13/2014 Anonymous 5 Very happy I was not charged for labor on a problem that took two visits to fix. Only paid for parts. Thanks again.Everyone there gives great customer service. They even wash my vehicle every time I visit. Thanks again and again.
11/12/2014 Anonymous 5 Very polite and accommodating both over the phone and internet. Prices seem fair and work is excellent.
11/10/2014 Thomas M 5 great and thorough service
11/10/2014 Alma Z 5 Great service did not wait long. Nice staff.
11/09/2014 Jana D 5 As always, great, friendly service with accurate costs and time frames for pickup. I wouldn't go anywhere else.
11/07/2014 Anonymous 5 Excellent, prompt service. Friendly staff. Will return for future automotive needs. Highly recommended.
11/05/2014 Rudolph R 5 Thanks for continued excellent work, and for your smiles.
11/05/2014 Bonnie H 5 Everyone treats me like royalty at Integrity Automotive. They take good care of my car, and give a detailed report of repairs, after informing up front what needs to be done.
10/30/2014 Ted Q 5 We just picked our car up at Integrity and it runs GREAT!!! Any time I pick up one of my vehicles after repairs from Integrity, I have the confidence that Integrity has them in TOP-NOTCH running condition. And I know that these guys worry about my safety when I leave their garage. And I know about safety, as I was a race car driver and I know how important it is to depend on my crew to keep my car running to it's top potential and keeping me safe. I would would welcome these guys on my crew anytime!!
10/28/2014 T T 5 Integrity always takes good care of me and my vehicles. Thanks guys!!!
10/28/2014 Jeff S 5 Blue was great. He kept me informed about the status of my car. They worked quickly to get all of the service done in one day. I will recommend Integrity to anyone who needs a mechanic.
10/25/2014 Charles M 5 Integrity people are always accommodating, friendly and helpful. They are people you can trust.
10/24/2014 Jeff C 5 Always great service, honest advise and very fare prices. My wife and I have a small fleet of cars, trucks and an RV. The level of service at Integrity is the best anyone will find in Tucson.
10/22/2014 Warren Y 5 Great service with friendly and helpful people. Work done right and on time.
10/18/2014 Anonymous 5 clean, courteous and prompt
10/17/2014 Anonymous 5 The problem from my maintenance light coming on was found and rectified plus other issues were also found and fixed. Service above and beyond what was expected and always with great customer service experience!!
10/15/2014 R R 5 They were able to diagnose a difficult problem, and provided an effective and timely solution for us. It got our work truck back in service without delay. Great work!
10/12/2014 Greg R 5 Would never take my car anywhere else.
10/07/2014 Rhonda H 5 Did a great job, as usual!
10/07/2014 Cynthia W 5 Always excellent service!
10/04/2014 Anonymous 5 The Integrity Automotive Team is top notch! They are very knowledgeable & always explain everything in a clear and easy to understand manner.
10/02/2014 Kathy G 5 As always, excellent service! I know Integrity Auto will keep my vehicle in top condition. I also can trust them to only do work I need and communicate those things I need to keep an eye on and can fix later to help keep costs down. Thanks again for your excellent service.
09/28/2014 Chris W 5 My last visit went the same as the first two. The staff at integrity automotive are great to work with. I will continue to take my vehicles there before anywhere else. I trust the work they provide and the advice they give. Thank you to the integrity automotive team.
09/23/2014 Richard M 5 My third time using Integrity Auto was absolutely as good as the first two times! They do good work just as promised, and give your car back totally clean. I am very satisfied with the people and work at Integrity. And btw, you can make your service appointments on the Internet.
09/23/2014 Bob S 5 I even got transportation to and from my home - and the car was washed when I was brought back to pick it up. Everything works like it's supposed to now! Terrific service as usual - with a smile.
09/22/2014 Thomas M 5 as always service appreciated
09/22/2014 Anonymous 5 Service was good and on time. They fixed the problem
09/19/2014 Cyndi S 5 My truck used to roar like a lion and had the power of a kitten. Now they opposite is true. SWEET! Thanks Integrity. I spent more than I wanted buy t the results have gotten my old truck running like new. They even drove me back and forth to and from my house so I didn't have to wait.
09/11/2014 Martha M 5 To anyone looking for the best automotive repair shop, this is it. Their quality work and quality service can't be beat. This is a shop with true integrity, one that will make the entire process as easy, comfortable, and understandable as possible. Their courtesy shuttle really helps, and they're always available in an emergency. They care about being and doing their best.
09/06/2014 Alexis O 5 Always excellent service and workmanship. I won't go anywhere else.
08/28/2014 Lorri B 5 Always a great experience!
08/23/2014 Martha M 5 You guys are top notch - service, skill, convenience, and - best of all - true integrity!Thanks so much - as usual.
08/19/2014 Mrs C 5 Thanks for your dedication, commitment and follow-through to get my car repaired. Job well done!
08/19/2014 Rhonda H 5 I Trust these guys! Always does a great job - quick and efficient.Love the free car wash too!
08/19/2014 Ted Q 5 I have never taken any one of our vechicles to Integrity for repairs without leaving feeling confident that I can drive away and be completety safe and fully satified with my service. I trust the Integrity crew to make my repairs in a very timely manner and driving away knowing they did an excellent job without taking me to the bank. One of the best companies I have ever encountered since we moved here from Colorado 10 years ago.
08/17/2014 Rich T 5 everything done when promised
08/14/2014 Dr H 5 They are all like family and live up to their name.
08/13/2014 Anonymous 5 Thanks for another great service. appreciate Troy & Blues hard work. Pleasure to do business with them.
08/12/2014 Robert S 5 Fast efficient service one of the best
08/07/2014 John P 4 So far so good as always - but let you when I get back out of the mountains
08/06/2014 David M 5 I have been dealing with Integrity Automotive for years and rely on their workman ship as well as their warranties. Their mechanics are the best in the business and although their prices are slightly higher than other businesses, their work is guaranteed to be done right the first time. The other thing that I like is that they do a complete check of the vehicle to alert the owner of impending issues.
08/05/2014 Mev J 5 Integrity Automotive has INTEGRITY. They thoroughly looked at my car to make sure they understood what needed to be repaired. They ordered the appropriate part, told me the cost, and it was ready to be installed when I showed up at their shop. The mechanics completed the work within the timeline they estimated, and the bill was exactly as they said it would be. There were NO SURPRISES. I will return and appreciate high quality service!
08/03/2014 Rick M 5 Quick and courteous service. Very knowledgeable staff will definitely be recommending to my friends and family. Thanks again for all your help!
08/01/2014 Linda M 4 Improving!
07/31/2014 Cindy V 5 Everyone is nice and professional, and service is accurate and fast.
07/31/2014 Richard R 5 TOP DRAWER!EXCELLENT!THANK YOU, Rich Reger
07/29/2014 Kathy G 5 I have been bringing my vehicles here for many years and have always been pleased with the service. Great employees. I trust them to do a good job and have never been disappointed.
07/29/2014 George R 4 Best auto repair experience in 4 years of living in Tucson.
07/26/2014 Vicki T 5 I look forward to taking my vehicles in to Integrity. The free wi-fi in the lobby means I can work while I wait for my vehicle to be serviced, which is a nice perk. It's a welcoming, friendly place
07/26/2014 Barry A 5 I was very happy with my experience. Blue has great customer service skills. Joe, the technician, did a good job and explained everything to me. The waiting area was very clean.
07/26/2014 Theresa U 5 Charlie and his staff are second to none. They all make you feel like you are family and that you can trust them with your car.
07/26/2014 Walt K 5 Great knowledgeable people. Service is 1st class.
07/23/2014 Josh H 5 awesome customer service, great techs. friendly service advisors
07/22/2014 Bob S 5 Accommodating scheduling, top-rated service, honest prices and rates, friendly service with a smile, even some discounts and free coffee - what's not to like at Integrity? Been going to this great team for over 15 years. They've got some of the best, most experienced mechanics in the state - and they've always been on time with repairs and service. Have recommended them to friends several times.
07/20/2014 Anonymous 5 The most trustworthy car repair company in town! They are fair, honest and do a great job with car repairs. You can count on them to keep your car running. Highly recommend. Give them a try, you won't be disappointed!
07/20/2014 Robert S 5 They explained all options and gave me a choice.very pleasant waiting room. I would recommendthem without hesitation. .
07/18/2014 Vicki T 5 As always, I was pleased with the service, the reasonable price, and the awesome new gadget Rid-a-Rat, which is now installed in my car. Bye-bye, packrats!
07/18/2014 Bob A 5 Excellent, as usual!
07/16/2014 Anonymous 4 The guys were great. Oil change and front end alignment. Since I have to wait, they were quick and Integrity has free wifi so I could continue to work in their lounge.
07/10/2014 Gary W 5 love this place! I really feel as if I matter as a customer. What a concept....they always let you know exactly what is going on. No surprises. Always cheerful, they actually look you in the eye and smile. This goes a long way in business....thanks for keeping my car healthy!!
07/03/2014 Nathan H 5 Very efficient and high quality! I had Blue as my go to mechanic and throughout the whole experience every detail was explained on what it means, when it should be done, and why it should be done. When their was a hiccup with some parts he let me know when the delivery was and when it would be completed. Satisfied overall!
06/29/2014 Corey Z 5 Thanks for the great service!
06/27/2014 Nancy R 5 Always excellent work on my vehicles. Trustworthy & easy to communicate with. Good people. Highly recommend!
06/21/2014 Peter F 5 The repairs were more than I expected, but Blue helped me understand by always carefully breaking every item down.I always feel comfortable doing business at integrity. Thank you Blue and Charlie.
06/20/2014 Rich T 5 everything was done on time
06/20/2014 Brian K 5 To the Integrity Automotive Team I Just want to Say Your Staff and Techs. are great !!! I had My 1998 Doge pick in their Shop for a cooling system Bypass hose replacement .Plus I had them change the upper and lower Radiator hoses as well .The Price and the Amount of time it took them, was well worth them working on it .Integrity Automotive Has me as A new customer as I will return to get my truck serviced there when needed .Plus it nice that they have a courtesy Van to Take you home and pick you up when your vehicle is completed.A Big Thank you to the Integrity Automotive Staff and Techs.Mr. Kelly
06/19/2014 Linda N 5 I always feel I get honest..couteous service. And always explain the problem throughly.
06/19/2014 Josh H 5 Integrity Automotive were great! They were informative, fast, friendly, and honest! I will definitely go back for any of my car needs and refer them to family and friends.
06/18/2014 Don Z 5 They did a great job. Nobody else could fix it and they were able to.
06/15/2014 Jackie J 5 I always appreciate the fast and accurate way their service work is done. The customer care rides a great added benefit.
06/13/2014 Gary H 5 Very friendly, willing to work with you, very helpful, great job at good price
06/13/2014 Anonymous 5 Really enjoy having straight forward information and honest opinions on our cars.
06/12/2014 Fernando P 5 Great customer service from Blue and thanks, Barbara for the ride to work. You guys are always terrific.
06/12/2014 Tonia S 4 Great service, friendly staff!
06/11/2014 Lyman W 5 Brought my car in to try and diagnose a problem with my transmission. They gave me an honest answers on the transmission and didn't try and sell me on repairs to it that it didn't need. While inspecting the under carriage they found a worn harmonic balancer which in the end was the problem with the car. Repairs done quickly for what they quoted me.
06/10/2014 Pamela T 4 The service was great and they even washed my car for me.
06/05/2014 Curt B 5 Excellent experience as always. I place a high value on honesty and professionalism. I also want skilled mechanics working on my car. Integrity delivers in every way. Curt Bertelsen
06/05/2014 Anonymous 5 Everyone we spoke with was very helpful and informative from the time we inquired about service to the time our car was returned. They are honest and more than fair. I felt as if we were taking our car to family to be repaired.
06/04/2014 Rich T 5 Done as promised at quoted price
06/02/2014 Jackie J 5 Always very helpful and I feel confident about their recommendations and work.
05/28/2014 Mev J 5 Integrity is honest and effective. I provided them with a list of things I needed to have done and also asked them to see if anything else needed to be done. They called with a cost for each item I asked them to complete, so I knew exactly what the bill was going to be. In addition, they gave me a 'heads up' with a possible problem with by A/C. They were professional and friendly. They even washed my car for me! I would refer them and return in a heartbeat.
05/27/2014 Roy P 5 Was very pleased to hear the tech say the amount of work required on my 2006 Trailblazer suspension system was much less than expected. He could have said everything needed to be replaced and I wouldn't have known any better. I greatly appreciate an honest analysis and knowing that my ""auto repair shop"" isn't simply trying to make extra money off of me. They have earned my repeat business and my promise to refer my friends and family to them as well. On top of that, everyone was very professional and friendly. An amazing experience.
05/20/2014 Joshua D 5 I asked the Integrity Automotive to fix a problem that others could not. Blue and the team did a fantastic job of isolating the problem and driving to the root cause. The end result is a vehicle that runs like new. I truly appreciate their diligence in helping me out. A great team! I'm sad I did not come to them sooner.
05/16/2014 Sharon M 5 I had a very pleasant experience compared to a couple others I've had recently. I can say nothing negative, only positive. I will continue to take my car to Integrity.
05/15/2014 Russ C 5 The people at Integrity were great to deal with and easy to get along with. Called them and discussed my issues with my car and they got me right in and fixed the issue the first time. I will return as a customer when work is needed. I highly recommend these guys.
05/13/2014 Martha M 5 Top notch. What a relief it has been to find a shop so reliable, responsive, helpful in every way, and trustworthy!
05/10/2014 O O 5 Great service and an understandable explanation of the services provided.
05/05/2014 Carrie F 5 Fantastic service- as usual. It's nice to know I can trust Integrity. There are so many people who don't really care about your bottom line- only theirs. So thank you.
05/04/2014 Anonymous 5 Great service, friendly people. They always make me feel comfortable.
05/03/2014 Kathryn G 5 The people at Integrity are so amazing. I'm so glad I found a mechanic I trust. Highly recommend!!!
04/26/2014 Anonymous 4 Excellent service. I love the lifetime oil changes and the reminder email is really helpful. My only complaint is even a basic oil change takes a few hours. I understand they do a great job and check everything over but when you have 2 kids that need to be hone for naps it can be a little frustrating.
04/20/2014 Carl D 5 They found a serious, or at least potentially serious, problem and brought it to my attention. Theytook care of it that same day. I was given a ride home and back when the work was finished. Thepeople I dealt with were courteous, friendly and very knowledgeable.
04/20/2014 Steve K 5 Headlights went out on me driving home in evening, I panicked at first but then put flashers on. Integrity took me in right away next morning and got them fixed ! How grateful I am to all at Integrity Automotive !!
04/20/2014 U U 5 Integrity makes things easy and does a fantastic job. It's so important that the Up & Running Computer vehicle stays tuned up and safe on the road considering Don averages 80 miles a day.Thank you to the Integrity team!
04/15/2014 Jeff C 5 Always great service at a fair price. Being new to the tucson area it was imperitive for us to find an auto service we could trust. Our blended family had emassed a total of eight cars so you could understand our need for honesty and reliability. Integrity has it all summed up.
04/13/2014 Rich T 5 everything done as expected.
04/11/2014 Pam W 5 I trust these guys completely with my car repairs. They are very thorough and professional. :-)
04/11/2014 Warren Y 5 As always service was fast, thorough, reasonable and I know Integrity will not do services that are unnecessary. I am so happy we found this business several years ago.Everyone behind the counter is friendly and informative.
04/10/2014 Mrs C 5 Great Customer Service! Trustworthy, dependable.
04/08/2014 Charles M 5 The staff is always friendly and welcoming. You know before you start what will be done and what it will cost. You can depend on their work.
04/02/2014 Jim R 5 Customer service at its best. friendly and knowledgable
03/30/2014 Steve T 5 Very nice folks. Only had an alignment done but they got me in without an appointment and had it done a couple hours before they originally thought they would.
03/29/2014 Bob S 5 Many thanks Charlie & Troy.You already know Integrity Auto is our 'Go To' repair and check-up service outfit. Your team is always excellent including your front office staff. Many thanks for the always great service.~Bob & Sandie Shank, Tucson
03/28/2014 Maynard K 5 You did what was right and what I expected WITHOUT me having to remind you of the warranty. THANK YOU maynard kramer
03/27/2014 Ruben M 5 As always very professional and very satisfy.
03/26/2014 Susan S 5 Everyone was very helpful and my car was done quickly.
03/26/2014 Anonymous 5 Thanks for the great service and getting my car back quickly
03/22/2014 Jeff B 5 I never have trusted any company like I do Integrety Auto. I never worry about the service they want to perform. The car always comes out spotless and I know what was done was done right.Jeff
03/20/2014 Anthony G 5 Overall an excellent experience. They were fast and informative. They went the extra mile to my a great first impression.
03/17/2014 Russell J 5 Loved my experience at Integrity Automotive. Your staff are competent and efficient. I really appreciate having a reliable place to bring my car to be evaluated or fixed. Thanks for all your help.
03/17/2014 Richard M 5 Integrity Automotive repaired my minivan completely to my satisfaction. Their lead technician test-rode my vehicle with me, making sure he understood my reason for bringing in the vehicle. That was the best thing any auto repair facility could do! He and I agreed on the symptoms. Integrity diagnosed the problem, ordered and installed the required parts, and had my vehicle back to me the following day. Problems are fixed. Vehicle runs better than ever. Integrity Auto is very professional. Pricing for work is competitive and fair. Thanks.
03/15/2014 Bill W 5 What I asked to be done was without any pressure for getting anything done
03/12/2014 Kevin A 5 Excellent service! The people at integrity are honest reliable and friendly I will recommend them to everyone I know
03/12/2014 Linda M 4 New people, getting better
03/10/2014 Lon D 5 No surprises and as scheduled. Gave me a ride home as well. Thank you
03/10/2014 Brian T 5 As always, the work was done well, as scheduled, at a fair price. PLUS a ride home and free car wash. The staff at Integrity Automotive live up to the name.
03/10/2014 Bonnie H 5 Just dandy. Thanks for taking good care of my cadi! B.
03/02/2014 Rick M 5 Fast and courteous service. Everybody was very friendly and willing to provide us with any service they could provide. Our overall charge ended up being less than they originally quoted us which is always a good thing!
02/28/2014 Deason B 5 Great customer service and Quality honest work.
02/28/2014 Georgia R 5 I had a great experience. The staff is professional, friendly, and did an excellent job.
02/27/2014 Kim W 5 Went in for an oil change and they were excellent. They even made sure to have my van ready by nap time so I could get my kids home to bed.
02/26/2014 Charles M 5 Everything went very smoothly. It is nice having an Auto service group you can trust and depend on. The staff is very friendly, helpful, and knowledgeable. For short service like an oil change, you can wait in comfort. For longer service, they provide free shuttle service. They always let you know what it will cost before they do the work and they are done about when they say they will be finished. Any extra work they note as needed, they will talk with you first and discuss with you whether it is essential or something to be done sometime in the future. However, this is not a group that always finds something extra every time you are there. When you make an appointment, which is what I always do, they are prompt in doing the work when scheduled. I highly recommend Integrity Auto.
02/25/2014 John P 4 All I can say is thank you all for the good job, all works great
02/24/2014 Susan S 5 Always greeted with pleasant people and it means a lot to me when they know my car and who I am.
02/23/2014 Mariellen McHugh Ekstrom 5 BOTH MY DAUGHTER'S HAD CARS THAT NEEDED FIXING.THEY GOT THEM IN AN OUT AS FAST AS THEY COULD EVEN SAW TO IT THAT THEY GOT A RENTAL FOR ONE OF THEM WHEN THEY WE'RE SHORT A PART.
02/22/2014 Mariellen McHugh Ekstrom 5 BOTH MY DAUGHTER'S HAD CARS THAT NEEDED FIXING.THEY GOT THEM IN AN OUT AS FAST AS THEY COULD EVEN SAW TO IT THAT THEY GOT A RENTAL FOR ONE OF THEM WHEN THEY WE'RE SHORT A PART.
02/22/2014 Alexis O 5 I wouldn't take my car anywhere else. I also know the job will be done right. And it's nice to go to a place where they know you.
02/19/2014 Gary B 4 You folks have always done excellent service with my vehicles every time I have them serviced. Any questions are always answered completely.
02/14/2014 Oda B 4 Best service trip I've had. Kudo's to your great counter person.
02/09/2014 Simon R 5 My first experience here was excellent. They performed a service and alignment and kept to the estimated schedule. They found minor issues and brought them to my attention, but did not try to sell anything to me which was great! Troy was very courteous and professional and made sure that I was kept informed as things developed. Will definitely be going back for my next service.
02/04/2014 Anonymous 5 These folks always treat their clients fairly and take good care of the vehicles. I have used them for many years and just had another good experience there.
01/27/2014 Anonymous 5 Excellent work again guys. Thank you
01/25/2014 Audrey S 5 Integrity Automotive provides the best customer service I've ever encountered. My tire had a slow leak which they assessed and corrected in less than 30 minutes on the day I called. They explained exactly what had caused the leak and, because I had purchased the tire from them, there was no charge. They are courteous, helpful, and incredibly professional. Highly recommend!
01/24/2014 Rich T 5 done when expected
01/23/2014 Erik K 5 As expected excellent service and price. Wonderful value!!!
01/20/2014 Bob A 5 Pleasant and efficient as ever!!!
01/20/2014 Helen M 5 Always excellent service. Thorough evaluation of problems and recommendations you can trust. Wouldn't go anywhere else.
01/16/2014 Gary B 5 You folks have always been totally up front on the services you provide, what it will cost, and most importantly what you would recommend. You have always worked with me on cost issues.
01/16/2014 Susan C 5 I always enjoy going to Integrity Auto. Everyone is friendly and very helpful. I have been going there since 2009 and have always been happy with their work. The free car wash is nice too.
01/16/2014 Fernando P 5 Great service! Like having friends take care of your car. Thanks!
01/14/2014 Cynthia W 5 Excellent service as always.
01/08/2014 Andrew K 5 The service is always excellent, and Cindy is fantastic.
01/08/2014 David H 5 Great service, honesty and Integrity! The name says it all! I've been a customer for years and wouldn't take my truck anywhere else for service. They have a top notch,professional service department! The shop is very well run. They get you in and out promptly. They tell you exactly what you need and what you don't need. I can always trust their word and their work. I couldn't be happier! Very nice people to do business with!
01/08/2014 Steve K 5 Honest, excellent work
01/07/2014 Tony C 5 Very professional and people you can count on to do the lob right. Thanks
12/30/2013 Anonymous 5 Always have great service!
12/28/2013 Corey D 5 Always honest and quick. I recommend them to everyone I know!
12/20/2013 Steve K 5 Service options were explained thoroughly and the work was completed in the timeframe discussed. When picking up the vehicle the work performed was covered along with follow up service. Thanks again,Steve & Kelly
12/19/2013 Charles M 5 They are always friendly and helpful. They make you feel like you are a welcome friend.
12/16/2013 Ruben M 5 Told me the problem,was resolved and my car runs great. Worth the cost.
12/16/2013 Jackie J 5 Their service is great, they keep you informed of what is needed on your vehicle, always helpful and professional. Repairs are always done timely. I usually use their courtsey shuttle, which is so helpful. I'll be back!!!!
12/15/2013 Richard S 5 This is my fifth service at the Ina Rd location. The service manager and technicians continue to exceed my expectations.
12/12/2013 Theresa U 5 I trust the diagnosis I get from Integrity Automotive every time I go there. They explain what and why I need something fixed on my car and answer all my questions without getting frustrated. The staff is wonderful and extremely nice. There is not a better car repair shop in Tucson, in my opinion.
12/08/2013 Gary W 5 wonderful! I thought the work that needed to be done would be more expensive. I was told that I didn't need additional work, and left with spending less than $100! In addition, they took us to our destination and picked us up when the car was ready. How much more perfect can you get?I am very satisfied with the way that we are treated, and the way that our cars are serviced. Thanks!
12/07/2013 Jesse H. 5 Service was top notch from start to finish. I was told that I wouldnt be charged until they had my car up on lifts and they could assess the damage. They were true to their word. Called me back with an estimate as well as suggestions for other potential services. Finished the job promptly and the initial price i was told remained the same when i came in to pick up my car. Very friendly. Thanks! I have never posted a review on anything before but i felt the need to discuss my experience here.
12/02/2013 Steve K 5 Best service!! Professional, courteous & very helpful for vehicle service. All three of our vehicles don't go any where else!!
11/23/2013 Mrs C 5 Good service| trustworthy.
11/22/2013 Anonymous 5 Good dependable place for auto repairs.I'm unfortunately a frequent flyer at their business...choose your auto wisely.I like the upfront...on the table approach, with no game playing.Give 'em a go!
11/22/2013 Anonymous 5 Great service - Best shop in Tucson by far.
11/22/2013 Anonymous 5 Great. Best in town.
11/17/2013 Sharron O 5 Thank you so much, we know that we are getting honest service and we so appreciate it. We also really appreciate Joe!
11/16/2013 Lee L 5 The repair facility was clean, the people were polite and professional, and they fixed my car quickly.
11/13/2013 Glen S 5 As always good service and advice. Honesty and integrity
11/11/2013 Richard V 5 This place actually has integrity. Great service, excellent work, super happy!
11/07/2013 Vicki T 5 Perhaps the best thing about a visit to Integrity, aside from the expertise and great service, is that it's a woman-friendly place. I'm not much of a mechanical genius, but they never make me feel stupid or wrong because I'm female.
11/05/2013 Anonymous 5 I am so glad I found these guys! As usual, they took good care of me!
11/02/2013 Anonymous 4 Getting better!
11/01/2013 Anonymous 5 Thank you for the great service. The car wash was a pleasant surprise !!
10/29/2013 Virginia B 5 YOU CAN DEPEND ON INTEGRITY AUTOMOTIVE TO BE A HONEST AUTO SERVICE/REPAIR PLACE....THEY WILL NOT SELL OR REPAIR ANYTHING THAT YOU DO NOT NEED...
10/24/2013 Anonymous 5 Your right up front with pertinent info regarding my car. Thanks as always for great service & friendship.
10/24/2013 Anonymous 5 As always - excellent, personal customer service.
10/20/2013 Michael K 5 As always, they do a great job of taking care of me! I like that feeling, and I don't get it anywhere else! They know everything about my vehicle which allows me to make decisions on what to fix or hold off on and schedule later. I don't have to ever worry about my vehicle because Integrity takes the guesswork out of the equation! I've never found a shop that does it like Integrity does!
10/19/2013 Tim M 5 Thank you for noting the pack rat tracks and checking for any pack rat damage.
10/18/2013 Anonymous 5 They replaced the clutch in our 98 4-runner. They did a great job.
10/17/2013 Wayne L 5 Professional and friendly service
10/12/2013 Martha M 5 Extremely satisfied with the quality and integrity of service. In addition, everything possible is done for the customer to make the experience of car repair and/or service as convenient and easy as possible.
10/12/2013 Peter Martinez 5 I want to thank the folks at Integrity Automotive for their fast professional service. They replaced my transmission in quick order, I was back on the road right away. Great job!
10/11/2013 Rich T 5 did what was asked, and ready when promised
10/10/2013 Fred H 5 Fabulous service of course. I stopped by after finding my battery dead when I tried to leave work and they took care of me on the spot. Thanks to all!
10/08/2013 Kathryn G 5 The best mechanic I've worked with. They're honest, kind and do great work. Would recommend them to everyone
10/04/2013 Anonymous 5 They got to the problem and got it repaired! Best shop in town!
10/03/2013 U U 5 Integrity responded quickly and provided personal service to our ""Up & Running Computer Services"" vehicle especially when time was of the essence. It was clear they went out of their way to make sure that I did not have to go out of my way. FEEL THE DIFFERENCE, Integrity Automotive.A big thank you to the Integrity team!.Don & Pat
10/01/2013 Kathy G 5 Always get good service at Integrity and they never try to sell services I don't need.
09/27/2013 Clint P 5 Service was very quick! I was struggling with my vehicle and within a day that resolved any and all problems. I will be back for all of my automotive needs!!
09/26/2013 Charles M 5 All went very smoothly as usual. Staff is always friendly and helpful.
09/26/2013 Lemont H 5 GREAT SERVICE.
09/25/2013 Lee L 5 The staff was always pleasant and polite. They helped me make the right decision regarding repairing or trading in my car. I will definitely use them in the future.
09/23/2013 Anonymous 5 The staff at Integrity Automotive are courteous and thorough. I am very happy with their service.
09/19/2013 Meg F 5 Great, speedy job at a fair price.
09/10/2013 Mrs C 5 Reliable, trustworthy, and dependable service--highly recommend.
09/10/2013 Kathy D 5 Thanks for getting my car in for routine service on short notice before I had to make an unexpected trip to Colorado. As always, staff was helpful and friendly.
09/09/2013 Helen M 5 I have been a customer for several years and have always been extremely satisfied with their service. Not only do they live up to their name, they are very accommodating, fast and reliable. I have never had a problem and would not go anywhere else in town. I fully and without hesitation recommend Integrity Automotive.
09/08/2013 Anonymous 5 Service is always excellent. They allowed me to transfer my lifetime oil change to my husband's car since mine is driven so little any more. The staff is friendly. I reccommend them to anyone who lives on the northwest side of time. I have never been disappointed with their service.
09/07/2013 Vicki T 5 As always, the folks at Integrity live up to their company name. I'm pleased to do business with them.
09/06/2013 Greg R 5 Honest service done quickly with friendly people.
09/05/2013 Beth V 5 I love Integrity! They kept me informed on what was needed for my car and are always friendly and helpful.
09/03/2013 Thomas M 5 great service as always
08/30/2013 Tom S 5 The Business name says it all INTEGRITY!!!!!!!!
08/29/2013 Mrs C 5 Both Don and Charlie, owners of Integrity Automotive, are trustworthy and they provide the quality of service you deserve as their customer! I suggest you definitely give Integrity Automotive a try--you will not be disappointed. Another Plus--they provide transportation to/from your home when your car is being repaired.
08/28/2013 David M 5 I am very satisfied that the mechanics at Integrity Automotive have done their best to ensure that my vehicle is road worthy.
08/27/2013 Jackie J 5 Very efficient and prompt service, the price is a little high with all the options available
08/26/2013 Anonymous 5 Great job, vehicle runs great ! Thanks guy's
08/26/2013 Jason C 4 Staff was friendly, courteous, and professional. My vehicle was finished when promised for the price quoted.
08/25/2013 Thomas M 5 satisfied. job done right
08/25/2013 Thomas M 5 satisfied. job is done right
08/24/2013 Anonymous 5 Have been coming to integrity for years and will continue to do so. They usually get it right the first time and on the rare times that they don't, they are quick to resolve the issue.
08/22/2013 Anonymous 5 You're up front with work to be done and explain what's going on with vehicle & needs to be done in layman's terms. Thanks again for the good service.
08/21/2013 Jeff B 5 I always feel secure in the fact that I will be treated fairly and Integrity would never suggest any un-warrented service.
08/20/2013 Brian B 5 Great service and people!
08/17/2013 Gary T 5 Great staff, great results, always trustworthy and friendly.
08/17/2013 Theresa U 5 Integrity Automotive is the only place I will take my vehicles. I trust Charlie's advice and the rest of the team takes care of you like they are family.
08/14/2013 Bob S 5 You professional ladies and gentlemen at IA are the best - Charlie, Troy, Barbara, all the mechanics. And especially to you, Glen Nishimura, who performed the excellent major 60k maintenance on my wife's 2008 PT Cruiser! We are so pleased with the results. I'd like to shake your hand next time we have a vehicle in for service at Integrity Automotive. Barb, thanks for the ride home. Great conversation, and I'm glad you got to meet 'Nosey Josie' ...ain't she a hoot of a doggie?~Bob & Sandie Shank, Tucson
08/10/2013 Tim M 5 As always, they took quick care of my problem and resolved it and even a car wash.Thanks Integrity.
08/09/2013 Susan S 5 After my poor experience the last time I was in I felt that this time I was treated like a valued customer by Troy. I appreciate you attention to customer service and making sure your customers are satisfied with the service offered.
08/07/2013 John A 5 Service was fast and was very happy with the cost of the service, the place was very clean.
08/06/2013 Steve N 5 As usual the folks at Integrity took care of my Camary and got it ready for my daughter to take back to college. Complete trust in these guys!
08/04/2013 Lucy A 4 As always the service on my vehicle was excellent. They went over my vehicle and point out things that is needing to be taken care of now and in the near future. The only problem I have this time was people thinking I am stupid. I will admit, I know nothing about my vehicle. When I return with the vehicle when it was acting up, the gentleman was mad that I did not realize it was something he told me was wrong with the vehicle. How would I know this? The vehicle was not acting this way when I took it in. After he explained it for us to understand, he walked back into the building shaking his head on how stupid we are. Its like going to a doctor, you need to explain thing so we understand it. I also work with the public, people thank me all the time for explain coverage so they understand. My husband works with the public, he also explains so the customer understand. Since I was having problems that was not happing when I brought the vehicle in and when I called to ask about the problem, I did not yell or say bad things to anyone, I would have hope to get the same respect in return. So all I ask is please be a little nicer and explain things so us stupid people understand.
08/03/2013 Anonymous 5 Excellent overall experience. Top notch work and friendly service.
07/30/2013 Lon D 5 Work was done on time and as estimated. Car drives much better. Thank you.
07/29/2013 Anonymous 5 Very happy with the work done on my vehicle and at a fair price. There were no surprises, everything was explained before the work was done and my vehicle was washed as well. I will definitely take my vehicle back in the future.
07/26/2013 Anonymous 5 Thank you for the excellent service and squeezing us in without an appointment. We'll be back.
07/25/2013 Carl D 5 I have always been pleased with the service at integrity. They are always honest about what is needed to keep my car running andtheir technicians always do an excellent job.
07/24/2013 Jerry G 5 I have used Integrity Automotive on 2 seperate occasions on 2 different vehicles and on both occasions the service has been excellent I had a water pump and timing belt put on my minivan and transmission leaks fixed on my sons Mustang. Both of the repairs were quoted and came in at the quoted price without pressure for unnecessary repairs. It is very rare for a repair shop to not bleed every penny out of customers with scare tactics I will be a customer for many years to come.
07/23/2013 Kevin K 5 As always! Great service! Thanks Integrity!
07/22/2013 Jen D 5 I took my car in and they fixed it the same day. They even washed my car for me. Talk about top notch service.
07/21/2013 Shannon Clark Carmichael 5 Thanks to integrity automotive for being willing to problem solve an issue on our vehicle. They took the time to figure it out. We had been to the dealership and another mechanic and they couldn't figure it out... But integrity did!
07/20/2013 Cynthia W 5 Wonderful customer service, quality work and it's guaranteed. And they live up to their name. What take a chance anywhere else?
07/18/2013 Minette G 4 People were very nice, not pushy to get additional repairs done.
07/17/2013 Valerie Olenick 5 I am so blessed to have a automotive place to take my camry. I have had great service and good people working at Integrity. I would highly recommend to everyone!!
07/15/2013 Anonymous 5 I always get great sevice here. I feel I can trust them to tell me what I need to get done and what just needs to be monitored. They always listen too.
07/11/2013 Vicki T 5 When no one could find the problem, which seemed to have corrected itself, Integrity charged me nothing for all the time spent. That's great customer service!
07/09/2013 Lon D 4 Integrity checked out the problem and provided direct immediate feedback it was great. Thank you.
07/08/2013 Lemont H 5 GREAT JOB !
07/08/2013 Lemont H 5 I was treated like a KING !
07/08/2013 Anonymous 5 These folks always take good care of their customers.
07/05/2013 Steven B 5 I was very pleased with the service I received. I was in the process of looking for an honest auto repair shop and from the moment I called to obtain an estimate to the day I received the service, I was very impressed. Excellent customer service, direct about what the issue was and the level of priority of getting it fixed, and most importantly the cost was very close to what was estimated. There were no surprises and they did not drain my pocket! Lol. Kudos to Cynthia Maxwell! She is awesome! Thank you Integrity and I plan on taking my vehicle back in the future!
07/04/2013 Martha M 5 Trust is a huge factor, especially for someone who doesn't know about cars. You can trust Integrity Automotive to be honest and hold to the highest standards.
06/26/2013 Brian B 5 Wonderful service as always!! Made an appointment and waited for my car's tires to be rotated. The service was done quickly and they washed my car too as usual. We have been going to them for years and we are always happy with the service they provide. They take great care of our cars!
06/24/2013 Bob S 5 My recent visit with IA at your Ina Rd facility was as usual: timely, friendly, knowledgeable, professionally completed, very courteous and without flaw. Charlie, Troy, Cindy, Barbara and Maintenance Crew are my vehicles' Dream Team. I wouldn't consider going anywhere else and recommend them every chance I get.
06/23/2013 Richard V 5 Great service, thank you
06/21/2013 Rich T 5 great service on oil change today
06/17/2013 Ben H 5 Troy was great and handled everything as professionally as possible, particularly in dealing with my insurance company and their slow response times. The team had the work done as soon as possible considering the hurdles. I would definitely recommend them and bring my vehicles back to them.
06/17/2013 Craig D 5 as always, excellent service and followup
06/12/2013 Elizabeth D. 4 It's always nice when you walk into a business and they remember not just you but greet you by name. My husband comes from a family of 'car guys' and is very confident with Integrity and the service/price for various things. We have been going there since we moved to Tucson and would highly recommend them. They offer pickups if needed and will call you when the car is done if you want. Great employee's/friendly atmosphere and a clean shop too,
06/09/2013 Richard V 5 Excellent car care and customer service. The only auto shop I ever come across that provides excellent service and does not try to sell or scare you into additional repairs !!!! Their name is actually not just a gimmick.Thank you, guys!
06/06/2013 Rich T 5 the usual great service.
06/05/2013 Anonymous 5 Excellent service, Thanks Glen - car runs great !
06/05/2013 Anonymous 5 Customer service was great, as always.
06/04/2013 Jana D 5 Great personal service as always.
06/02/2013 Lorri B 5 Excellent customer service, above and beyond what wasexpected. Super happy with all aspects of my visit.
05/31/2013 Richard S 5 I already recommended you to a friend.
05/29/2013 Mrs C 5 Had an oil change and pleased with the service. Like the idea that the Technicians are watching certain areas in my car for me which may need attention in the future. They will advise me when these to be repaired.
05/29/2013 Jana D 5 As always, excellent customer service.
05/26/2013 Anonymous 5 Excellent customer service. Auto repair service is very good. Prices are reasonable.
05/25/2013 Lee M 5 Today's visit was just for diagnostic services, check engine light on. I had parts under warranty form work that I had done a couple of years ago so simpler to have them run the scan and I deal with the parts house. They were only too happy to do this work, and on a pretty short schedule request. Explained both fault codes and their cause.Another job well done by these folks!
05/25/2013 Lee M 5 Today's visit was for a problem we though complete almost a year ago. They scheduled the appointment in a convenient time, thoroughly investigated the problem, and took new measures to prevent reoccurrence. With no hesitation they covered the repair under their warranty and billed me only for an upgraded part. I thought that to be perfectly reasonable and fair.I am a repeat customer with at least 4 different vehicles and consider Integrity my repair shop of choice when I can't, or don't want to, do the repairs.
05/23/2013 Tom S 5 5 Star Service for over 10 years.
05/20/2013 Christina B 5 Their name says it all- INTEGRITY! Local is also a huge plus in my book!
05/19/2013 Karen S 5 as always everyone at integrity are respectful, helpful, and reliable.I have all the trust in everyone at integrity and feel like they have never tried to take advantage of me. I would rate them a 5 in my book.
05/19/2013 Eileen C 5 longstanding, outstanding association with this firm.trust their advice and enjoy the people involved withmy car servicing. no hesitation to recommend them.
05/16/2013 Kathe D 5 I honestly cannot say enough good things about these folks! Seriously, they are the most honest people in the business. I went to a competor only because I felt I needed help right away on my vehicle and it was the closet. The competitor not only tells me that it had to be done within the next couple of weeks, but he quoted me an estimate of $4000.00!!! I left, took it to Integrity Automotive, didn't tell them what the other people told me. Integrity kept the vehicle overnite and all day. That evening I picked up my vehicle . . . there was absolutely nothing wrong with it!!!! Now if that is not a 5 Star Business, I don't know what is!
05/12/2013 Peter S 5 Dawn and the staff at Integrity are outstanding. Easy to get an appointment. They run on time and explain everything very well once your car is serviced. I have sent several friends there and they all have been very satisified.Thank you Integrity...Maureen St. Pierre
05/11/2013 Stuart G 5 As always I was most impressed with the cust service although I have known Charlie for a long time and he is a great asset to his business. The tech that checked out my Dodge had a good eye for detail. All in all I was very impressed.
05/11/2013 Felix D 5 honest and great service
05/09/2013 Mary B 5 Integrity not only takes care of my truck, they also take care of me. They make sure my older vehicle is safe for me and my horse. They always provide me with a vehicle if they need my truck for a longer amount of time.
05/09/2013 Fernando P 5 As always, great service. Thanks for the ride to work, Dawn!
05/08/2013 Alan S 5 They took my truck in on time, they finished it when they said they would and the price was fair
05/06/2013 Sarah V 5 Very friendly and knowledgable. Very quick to help me and get my vehicle fixed. Even got my car washed which was a pleasant surprise! I definitely will be back for any other work I may need. My daughter had some work done, was very pleased and my dad will be making an appointment this week. As you know, word of mouth can make or break a business, and Kudos to Integrity!!
05/05/2013 Martha M 5 Tops in integrity and service.
05/05/2013 Judy W 4 I felt like your team took really good care of me. Cindy explained things to me is a way that was easy for me to understand. I thought it was expensive, but I liked that you could take my car right away and get it back to me quickly.
05/03/2013 Lemont H 5 My service on 5/1/2013 was great. However today is 5/3/2013 and my truck is nonfunctional. My truck is periodically grinding, screeching, and vibrating. I opened the hood to find that a dark fluid had sprayed the engine and underside of hood.
04/30/2013 Douglas B 5 What an great group of people. My vehicle was done on time and the est. was right on the dollar.. Integrity Auto has now made me believe, honest and reliable repair shops still remain...This shop in my opinion is one of Tucson 's very best...If you don't believe me, try them for yourself, so they can make you an believer too. ME AND MY FATHER THANK YOU...
04/29/2013 Judy M 5 I really like Integrity Automotive. Would recommend to any of my friends.
04/28/2013 Lon D 5 They did only the work needed and at a reasonable price. thank you.
04/28/2013 David S 5 Thanks guys. It's so good to be able to trust a mechanic.
04/26/2013 Tom S 5 No pressure sales, professional and always courtesy
04/22/2013 Janell D. 5 I took my car in and they fixed my radiator and even cleaned my exterior. The service team and the techs treated me professionally. 2 thumbs up.
04/20/2013 Martha M 5 I appreciate your professionalism and the fact you stand behind your work with such integrity. Thanks very much.
04/20/2013 Audrey S 5 I have been going to Integrity for years, and it is always a wonderful experience. Their staff is courteous and efficient, they provide detailed estimates with no ""hidden"" costs, and they keep my car in great shape. I highly recommend them!
04/19/2013 Charles M 5 As always, making the appointment was easy and quick. The staff is always friendly and helpful. They recommend maintenance that should be done, but also advise you when certain maintenance can wait. They do not push unneeded maintenance just to build up the bill. The job was done before promised. The free shuttle service is truly a bill help.
04/19/2013 Anonymous 4 Their staff was friendly & knowledgeable. I did have to bring the car back for a slight adjustment, but they got me in as quickly as possible & back on the road in a very short time. Thanks Team!
04/13/2013 Linda N 5 I appreciate the effecent and honest evaluation of my car. And also the fact you pick up and return to the shop. Thank you
04/12/2013 Peggy M 5 Everything was done seamlessly and perfectly as always. I can't tell you how much I appreciate you all. Peggy McLaughlin
04/12/2013 Carla W 5 Prompt, courteous and honest!
04/11/2013 Anonymous 4 The required fix was considerably higher than expected, I understand that happens. However it appears that some repairs were made to my brakes which were unknown. These brakes were new 2 months ago. ?????
04/10/2013 Sean Scott 5 Integrity Automotive is amazing. They are like car psychics! I told them the symptoms and they had the answer! They also took care of warranty phone calls and were very upfront about which preventative items to do first and which ones can wait. Trustworthy folks there!
04/09/2013 Mrs C 5 I highly recommend Integrity Automotive! They are dependable, trustworthy and do a wonderful job on car repair. You can always count on Charlie and Don to be supportive and helpful in seeing that you, the customer, is satisfied. Integrity Automotive is unique in that they will pick you up if you need transportation to pick up your car after repair is completed. Try them--you won't be disappointed!!
04/08/2013 Greg R 5 courteous friendly service. reasonable wait time. Good review of work done and work needed.
04/08/2013 James P 5 Helpful, efficient, friendly - as usual
04/06/2013 Theresa U 5 I love taking my car to Integrity Automotive. The staff, especially Charlie, treat you like family. They are honest about what my car needs and never push any mechanical fixes my car doesn't need. I highly recommend Integrity because the crew stands by their name.
04/06/2013 Vicki T 5 Great job, as always!
04/05/2013 David C 5 Good job guys. Breaks are perfect.
04/05/2013 Oda B 4 Always receive good service. No one likes a bill, but!!!!!
04/04/2013 David F 5 As always, the service was great and the staff very helpful and efficient.
04/03/2013 Bill Nordbrock 5 Integrity Automotive fixed the AC on my Honda Accord. It was way less expensive than another estimate I got. They don't sell you things you don't need. I love having a mechanic I can trust. Give them a try, you will be glad you did!
03/28/2013 Tim M 5 Integrity Automotive is a great place to get my automotive repair needs done. They are very good and very honest in what needs to be done.
03/24/2013 Mark H 5 Quick repair turn around. Also provided a ride to and from my home even though I live outside of town. Great service. Thanks.
03/21/2013 Tim M 5 Very Honest, very skilled in providing top car care. provide great customer service,=.
03/21/2013 Helen M 5 Excellent customer service, explanation of issues with car, effort to save customer money without compromising quality. Very convenient customer transportation while car was being serviced.
03/21/2013 Ellen G 5 Integrity is well named. They are transparent about the costs and are straight forward about what needs to be done now and what can be held off to a later date. I highly recommend them,
03/15/2013 David C 5 I brought my van in because I was told it had a bad control arm bushing. Integrity found that it didn't need one, so I had them do an alignment, and I was on my way, saving $300. Thank you good people!
03/14/2013 Vicki T 5 Taking my car in for an oil change is such a pleasant experience at Integrity. Everyone is cheerful and the waiting room is spotless. I can work on my laptop while I wait, which is a great bonus. The prices are also extremely reasonable.
03/14/2013 Anonymous 5 The office staff is very helpful and got my car taken care of right away.
03/12/2013 Melony Terry 5 Like their service, have a life time oil change service that both my husband and I use for our vehicles, I recommend them for your car services
03/09/2013 Anonymous 4 I was very happy with the care we received. We stopped in unannounced, and within 10 minutes they had the car on the lift to assess the problem. They offered a solution plan with a couple of options. Though the price was somewhat higher than I'd been quoted elsewhere, in consideration of the higher quality parts, thoughtful counseling offered, parts and labor warranty offered, and high recommendation I'd previously received from a friend, I chose Integrity to do the work. The staff worked hard to find parts at a lower price, and even found a rebate from the parts manufacturer and filed the rebate paperwork for us.
03/08/2013 Peter F 5 excellent work - thanks
03/06/2013 Anonymous 5 Very pleased. Charlie is the greatest !!
03/03/2013 Fernando P 5 Friendly and professional service like always. Greatly apprciate the ride to work. Thanks!
02/23/2013 J K 5 As always professional service and done on time as stated.
02/23/2013 Brenda T 5 Car runs great, thanks!
02/22/2013 Anonymous 5 Excellent Service! Very friendly.
02/21/2013 Anonymous 5 They found the problem and got my car running like new again
02/20/2013 Rich T 5 everything went as expected. there were no surprises.
02/17/2013 Anonymous 4 The oil change and tire repair took longer than I expected.
02/16/2013 Judy M 5 I always am please with your service and the people that work thereJudy
02/15/2013 Beth V 5 The people at Integrity Automotive are friendly and thorough when they do an oil change (and/or any repair). They take care of business, and are very personable about it. I feel confident leaving my car there.
02/14/2013 Leanne R 5 I've been taking my car to Integrity Automotive since 2006 and have complete confidence that they're going to do a great job at a reasonable price and in a timely manner. They let me know if something can wait, or doesn't need to be done at all, and keep me advised of anything I need to know to keep my car running at its best. They patiently explain what needs to be done, give me a written estimate of costs, and provide me with options (when there are any) so I can choose which one I would like to take. I highly recommend this very friendly, family-run business! Their personal touches really make them stand out from the competition, but the biggest reason I continue to take my car to them is because I really do TRUST them. They have truly earned it by providing exemplary service time after time.
02/13/2013 Roxanna S 5 I love Integrity, on this trip I was having a car evaluated for purchase, the team did a fantastic job inspecting the car and even helped me flesh out how I would use their report in my buying negotiations. Not to mention that the cost was minimal, which doesn't hurt!
02/10/2013 Anonymous 5 These people know their business, professional and courteous. They always give me a complete run down of what needs to be done, now and in the future. I have never had a problem with any of the work done at Integrity.
02/08/2013 Anonymous 5 Always knowledgeable and courteous.
02/05/2013 Bob S 5 As before, many thanks to you all for service above reproach on our vehicles - my turbo PT in particular this morning: . Charlie: for the most exacting route to HFCU - worked perfectly. . Cindy: for the research, hardcopy driving instructions and the phone number - so glad to get them. . Troy: for your 'very understandable' diagnoses of the issues I brought the Cruiser in for in the first place this morning - and, for the remaining questions on up-coming maintenance on Sandie's PT. Extra Kudos, because it helps me plan my limited retirement finances. . Service Tech (the team knows who you are): for the oil change, the other diagnostics and the timely and considered approach to get my PT out there in the least amount of time with the correct diagnoses. THANK YOU! Always a pleasure doing business with IA| you're the Alpha Wolves of automotive maintenance in this city - and your bedside manner is better than that of my former heart surgeon's :) Keep sending those Integrity Automotive e-mails for up-coming maintenance. I really, really love that thing. CU next time kids! ~Bob & Sandie Shank, Tucson
02/05/2013 Anonymous 4 Needed lots of work done on this truck ($2,300 worth).The only semi-complaint that I have is that when the truck was in previously (a few months back) and I had the brakes checked out, everything supposedly checked out as A.O.K. However, I suspected warped rotors then and that is indeed what it turned out to be when rechecked at this inspection. Hmmm..... Anyway, now all is is fine, so far.
02/03/2013 Anonymous 5 As always, the service was great. Integrity is consistent and reliable.
02/03/2013 Corey Z 5 Thanks, truck runs great!
02/01/2013 Marie K 5 I was very pleased with the service my car received.
01/31/2013 Lenny z 5 Most people we know do not like to take their cars or trucks into a shop for repairs. Mary and I always enjoy walking through the doors of Integrity Automotive and seeing our friends behind the desk. We are always greeted with a smile and kind word. We also know that the recommendation we receive for the necessary service, will be honest and the repairs will be done right. I trust everyone's opinion, and when I drive out of the lot, I know my vehicles were maintained by professionals. On a personal side, The employees at Integrity Automotive are more like family than just a repair shop. The title Integrity is very appropriate for the service we receive. As long as drive, Integrity Automotive will always be the facility I take my vehicles too! Thanks for asking!
01/30/2013 Gail L 5 I was completely satisfied with my service at Integrity. I am not a new customer.
01/26/2013 Judy M 5 I have always been very happy with your work, just not sohappy with the price. I know I have to pay to keep my carin good condition.Judy
01/24/2013 Anonymous 4 Good as always.Thanks again.
01/22/2013 Sandra B 5 Very helpful and knowledgeable when asked a question on repairs. Very good customer service.
01/21/2013 Martha M 5 No matter what the issue or problem, Integrity Automotive is responsive immediately to help resolve it. They care about providing the best and most immediate service possible.
01/21/2013 Anonymous 5 I have always been happy taking my truck to Integrity. They are always friendly, helpful and do a good reliable job. I haven't had to complain about anything. They also washed my truck for me. Thanks to everyone.
01/20/2013 Anonymous 5 Always friendly & reasonable.
01/14/2013 Jeffrey P 5 My expierence at Integrity was outstanding. The service that Charlie and the crew provided was very professional and timely.I will recommend your company to all of my friends and family.Thanks again and keep up the good work!!Best Regards,Jeff Parker
01/10/2013 Michael K 5 Integrity Automotive, and their staff, are simply - THE BEST!
01/08/2013 Kim W 5 Great fast and friendly
01/08/2013 Charles M 5 Staff is always friendly and helpful.Having a free courtesy shuttle is a major help.
01/07/2013 Lon D 4 good job, ahead of promise time. at Estimate.
01/06/2013 Anonymous 5 i TRUST MY CAR TO INTEGRITY.
01/06/2013 Ben K 5 Great service, fast and very informative!
01/01/2013 Joe K 5 Integrity Automotive did a great job of selling me a fantastic set of new tires. Thanks!
12/30/2012 Anonymous 5 Friendly, quick and easy....my kind of service.Thank you!
12/30/2012 Greg E 5 Outstanding Service
12/30/2012 Ted M 5 When I took my vehicle in I asked if I could have it back that afternoon and was told yes. Later that day I received a call telling me that they ran into a problem with a part and wouldn't have it done. Charlie made arrangements with a loaner car for the next day and took care of me. It has always been a pleasure to use Integrity.
12/29/2012 Martha M 5 Trust Integrity Automotive. You will be well taken care of, without a doubt.
12/29/2012 Anonymous 5 Great service, as always! Thanks again!
12/29/2012 Bonnie H 5 Thanks - you keep my Cadillac going. What else do I do with it, sinceit has only 66,000 miles on it. Thanks, Charlie ""everybody knows'my name""! Good service.
12/27/2012 Anonymous 5 Best service in Tucson without out a doubt
12/22/2012 Peter F 5 I always feel comfortable and positive about the recommendations and the repair work that is done.
12/20/2012 Kristy N. 5 We have used this company for our work vehicles as well as several of my friends have used them (upon my referral) and we are very happy with the level of service received and they are fair priced. They give you an estimate up front and stick to it. What I also appreciate is they tell you that ""you may want to keep an eye on ____"" or ""the next time you probably should change _____"" but don't pressure you to have it done immediately. When they tell you a time your vehicle will be ready, it is. If they are going to need more time, they call you in advance.
12/20/2012 Bob S 5 You kids always do your best for us - we deeply appreciate that. Much better than going to the 'dealership' (aka, 'Thieves Mall'). CU next time around!
12/20/2012 Anonymous 5 I love Integrity Automotive. They have a very nice staff and if the service is going to take longer then a standard oil change - they drop me off at work or home. Last time since I told them I would need a ride when I made the appointment - they had their driver all ready to take me home the second I walked in the door. Which is awesome! Also I have such a busy schedule which changes several times through out they day I can never make an appointment tell the last moment (Usually the day before). They are always so good at getting me in next day.
12/19/2012 Anonymous 5 Very pleased with service. Charlie and Don are trustworthy and take good care of their customers. The fact that they provide shuttle service for those who need it so people can get their car repaired is a real plus for me. I would highly recommend Integrity for your car repair needs!
12/19/2012 Anonymous 5 Good experience! Performed maintenance quick!
12/17/2012 Nate E 5 Integrity Automotive staff and owners consistently (have been going for over 3 years now) demonstrate a small-town friendliness and straightforward professional approach when it comes to the individual needs of my vehicles and my schedule. Integrity was recommended to me years ago after I got frustrated with some of the 'named store' mechanic outfits out there, and I'd recommend them to anyone.
12/17/2012 David M 5 We have dealt with Integrity Automotive for a few years and I recommend them to family and friends who are looking for a quality auto shop. The mechanics are the best trained and do a terrific job on the customer's vehicles. The best final touch is that the vehicles are washed after having the service completed. The counter staff are very professional and go over the results of the inspection, explaining the recommendations to the customer. All in all you get what you pay for and my money is on Integrity Automotive! Thank you guys!
12/16/2012 Rich T 5 there were no surprises. everything done when promised
12/09/2012 Peggy M 5 As always I appreciate the wonderful service!Thanks for being there.
12/05/2012 Carla W 5 Your name - Integrity - fits your service. What was recommended, complete, estimated turned out as promised. I never hesitate recommending Integrity Automotive to my friends!
11/28/2012 Corrine C 4 I was grateful that you were able to squeeze me in before the Thanksgiving Holiday even with your full schedule! My experience was a positive one from the start with great customer service and follow-through in scheduling my appointment to finding out what other services need attention on my older vehicle. All the staff I encountered were very personable, the waiting area is comfortable and clean with goodies to munch on...now you can't beat that!
11/23/2012 Bill H 5 Everyone I encountered was friendly and professional. They went out of their way to finish a big job in time for the holiday.
11/22/2012 Jana D 5 As always, Integrity provides excellent service. The estimates are always very close, the vehicle is done when it is supposed to be done and the communication is great. I never have to guess about what's going on. Thanks everyone at Integrity!
11/21/2012 Carla W 5 Honest and friendly. Integrity's online appointment scheduling is very helpful for my busy schedule. Work completed as promises, with recommendations to keep my 2001 vehicle running well.
11/18/2012 Tim H 5 The team gave me their best options for my Isuzu Trooper transmission trouble and clearly explained the advantages / disadvantages of each option. I felt like I good information to make my decision. There service was timely and they even washed and vacuumed my truck at no cost to me. Very professional team...A+++
11/15/2012 Joe K 5 Just brought in my Ford Focus and Hyundai Elantra for some repairs/tune-ups. The friendly, professional staff at Integrity Automotive fixed my cars quickly and did an excellent job. Thanks again!
11/15/2012 Michael K 5 no other mechanic takes care of me like Integrity! They check out everything and make sure I know where the problems are, which allows me to plan the maintenance and up keep of my SUV! When I leave Integrity, I leave with a very good feeling that my car is in perfect shape and running the way it should!
11/14/2012 Susan H 5 Excellent service, being a widow and not knowledgeable about cars I really feel integrity is honest and fair. Recommend to me by the original owner when purchased and I am grateful to have met these people at integrity.
11/07/2012 Jana D 5 Communication about vehicle status is excellent. Joe is the best and has taken care of my car for years. Estimate was accurate. Trustworthy service. Highly recommend!
11/06/2012 James C 5 Yesterday my Jeep Liberty wouldn't start. I thought it might be a bad starter, and I would probably need to have it towed in. Now I had been a customer of Integrity Automotive before, and had always been pleased with their service. When I spoke to Dawn, she told that based on the symptoms I described, that my problem was most likely the battery or perhaps the alternator. I replaced the battery, and everything went well. Where other auto shops might try to get you in to collect a diagnostic fee, Dawn told me how I might fix it myself, and save some money. I will definitely be back in the future!
11/05/2012 Greg F 4 You folks always do a great oil change making sure no dripping oil remains on cross members. Much appreciated.
11/02/2012 Bill D 5 Great experience, wonderful people, honest assessment and handling of my vehicle issues! Extremely pleasant experience!
10/30/2012 Maynard K 4 over all, neat, clean, straight forward with repairs needed, and I feel that I can trust their word, Integrity.
10/25/2012 Bob S 5 I my humble-but-most-accurate opinion, the best automotive diagnostic and service clinic in the city - and FAIR. Don, Charlie and team have been diagnosing, servicing and repairing our family vehicles for years. They know their business. And with their recently-added interactive online reminder/advisor database you don't even have to 'remember' to write on your calendar. I love this thing!
10/24/2012 Michael K 5 I love Integrity because they come alongside me and shoulder the responsibility of my vehicle. They check everything out| not just what I brought it in for, and they let me know what needs to be done. It allows me to plan and schedule the maintenance so I don't get slammed with it all at once. I like keeping my vehicle in top shape and Integrity helps me do that. They named the company correctly because they are tried and true!
10/22/2012 Martha M 5 Excellent name, very descriptive of the service provided. Everything possible is done to make the process of having one's car serviced as comfortable and easy as possible. Need a ride home? No problem. Need to wait? No problem. Need a rental car? No problem. Everyone there takes great care to explain or answer any questions involved. What is vital is that if there is a problem that needs to be addressed immediately, Integrity Automotive is most responsive. As Charlie told me, ""We do what we have to do."" And they do it beautifully.
10/18/2012 Charles M 5 I appreciated being told what needed to be done before it was done and then told in detail what had been done when it was finished. I also appreciated being told what needed to be done at this point and what could wait for a future appointment. Having a free shuttle service and having my car cleaned for me were definitely wonderful added touches. The people were all very friendly
10/10/2012 Marc W 5 My experience at Integrity yesterday was the same as always, excellent. Everyone was courteous & friendly. I trust Integriy w/ my vehicle & readily recommend them to my friends. All of my family trusts Integrity w/ their vehicles, too.
10/08/2012 Kevin K 5 You people are the best! Great service! I love having my car washed after service!
10/07/2012 Lon D 5 Service was great and timely Brakes are good for now. Thank you
09/29/2012 Thomas M 4 satisfactory service. appreciate the assistance and service.
09/28/2012 Darrel F 5 The work was done on time and with the least cost to me that could safely be done. Items to watch out for were listed, as well as the types of problems they could cause. I have great confidence in their ability and honesty when dealing with them and recommend them to my friends.
09/26/2012 Fernando P 5 I have been dealing with the fine people at Integrity Auto since they opened shop up years ago. They are always honest and do excellent work. It is very reassuring to know that I have an auto repair shop that I can trust 100%
09/23/2012 Anonymous 5 My recent visit to Integrity for an oil change was handled very well. I was greeted right away, a ride was available if needed, and everyone was very pleasant.
09/21/2012 Leanne R 5 I've been taking my car to this shop for about 8 years now and have been extremely pleased with the service and work they have done. They patiently answer questions, let me know what needs to be done and what it will cost up front, and have helped keep my car in tip top shape. It's a shop I can trust and will continue patronizing. I highly recommend them!
09/16/2012 Carl D 5 My experience with the staff at integrity auto was excellent. The representatives are helpful, and very knowledgeable. I come away feeling that my car is in good hands and I've been treated fairly.
09/12/2012 Ronald M 5 I took my truck to Integrity Automotive for an oil change. They not only changed the oil, they also gave me a ride to and from home, washed the truck and checked a number of other thing. I learned that I had a few other issues that will need attention in the future. There was no pressure to do anything else ""right away"". Everyone was friendly and professional. Cannot ask for much more.
09/09/2012 Corey Z 5 Excellent service. Have brought all my cars to Integrity since they opened. Very satisfied. Thank You Integrity!
09/08/2012 Bob S 4 Many thanks for the 'point review' on Sandie's PT - glad to know it's in great shape. CU for the next oil change.
09/06/2012 Peggy M 5 Thanks. As always the service was the best.
09/02/2012 Ron C 5 Excellent work and service as always.
09/01/2012 Bob S 5 Thanks Don - and to your terrific mechanics. I appreciated going over in detail with you upcoming maintenance on my turbo PT Cruiser. Your team has never let me down - not a one of 'em. Say Hi to Charlie and Dawn. See you at the next oil change.
08/26/2012 Rich T 5 everything as expected when expected
08/16/2012 Vicki T 5 I've been taking my Honda to Integrity for more than a year, and I recently bought a used Ford truck. Integrity gave it a once-over that made me feel good about my purchase and the fee was quite reasonable. Because I'm not mechanically inclined, I treasure having someone I trust looking after both my vehicles. Integrity lives up to its name!
08/14/2012 Erik K 5 Integrity automotive is the zenith in car repair in marana, az. Their customer service and quality are far beyond the Tucson standard. Prices are more than reasonable.
08/14/2012 Carla W 4 Everyone is so friendly and ""on top"" of the maintenance needs so I can keep my 11 year old Lexus RX300 running for a long time. Thanks Integrity!
08/13/2012 Roxanne R 5 I always have a great experience. Great customer service, always keeps me coming back. Thanks again
08/10/2012 Ed S 5 Thank you for scheduling our vehicle in just short notice. The work was finished when promised and the car runs great. Ed
08/08/2012 David S 5 you guys are still the best. good work, good attitudes, good service. thanks!
08/08/2012 Michael C 5 Intergity Automotive is the best in town... they not only know their business but their customer service is wonderful... we recommend people to use their service all the time...
Date Customer Name Stars Review
01/12/2021 Rod Rupp 5 Great service from friendly, knowledgeable mechanics and technicians.
01/11/2021 Paul & Carol Taylor 5 Well done. More words are not needed!
01/10/2021 Damian Wolz 5 As always Integrity auto is a business that is above all the rest. The service is top notch and service writers knowledgeable and helpful in my service needs. Cudos to the Integrity team.
01/08/2021 Yolanda Gibbons 5 Best service and communication ever regarding my Vehicles Always very friendly with a family feel
01/05/2021 Josh Mattern 5 Awesome.
01/03/2021 Ly Hynh 5 Excellent service, affordable price and very honest people there.
01/01/2021 Fran & Anna Sherlock 5 He
01/01/2021 Don Miller 5 It runs great! No old wimpy for truck anymore
12/29/2020 Linda Lanan 5 I have had my vehicles serviced from the wonderful people at Integrity even before they were Integrity. They are great and give great service!!!
12/27/2020 Cassi Thomas 5 With my husband out of town, I had to find a place that could work on my 04 diesel Excursion. As my husband does all of the work on our truck, I was very nervous about finding someone to would do quality work that I could trust. To my great delight, Integrity was just that place! To top it off, they had a courtesy shuttle that picked me up after my truck was done. I will definitely be back should the occasion arise. Thank you so much!
12/22/2020 Tom & Karen Rogers 5 When integrity and honesty are in short supply these days, Integrity Automotive lives up to their name! Love them!
12/18/2020 Arthur Jacobsen 5 I've been going to Integrity for over 10 years now and my last experience reinforced why they keep my business. I had an electronic problem with my cars computer unable to recognize new tire pressure sensors which were installed with new tires. The tire company said they couldn't fix it so I took it to Integrity. They have all the equipment and experience necessary. Within 2 hours everything was repaired. Great job Integrity.
12/16/2020 George Edmonds 5 Great work low prices
12/16/2020 Mike Morales 5 Troy great customer service and is great very knowledgeable and explains everything
12/15/2020 Bob Campbell 5 Great service and a fair price. My car was done ahead of schedule which included safety inspections that I was not aware they would be doing. I found a new home for my car.
12/15/2020 Gerald Radden 5 Took them a tough problem and they performed well. Purchased a Sienna van on the basis of a dealers evaluation of the vehicle. Integrity provided an evaluation more thorough than the dealer and came up with innovative solutions that saved us bucks on the original estimate. Brought the van up to top performance and a solid base for future service, with the usual perks with a plus on the ""Integrity"" label.
12/12/2020 Damian wolz 5 As always Integrity auto was velpful on issues with my vehicle. They will suggest the best solution to any problem and not try to upset a solution. They are very knowledgeable and I am always satisfied with the end result. Great job
12/11/2020 Judy Morgan 5 I give you 5 stars, always truthful and kind. Explain what was done and how much I have to pay. Thank you for your service
12/11/2020 Harold S. 5 Blue and Troy were awesome to work with during the scheduling and communication process. They kept me informed throughout the diagnostic and repair procedure. I had a diesel fuel leak in my older truck and the mechanic, Joey, was able to locate it and repair it by simply replacing a couple of O rings. The repair was inexpensive. They just fixed the problem and didn't try to sell me a repair that wasn't needed. My takeaway was that this shop is very honest and fair and definitely lives up to their name. I will certainly return for more service as needed and highly recommend them to everyone.
12/10/2020 Gary Arps 5 everyone is so nice and they give excellent service
12/09/2020 Ken Douglas 5 Integrity Automotive and Diesel is my sole resource and trusted mechanic for all of our vehicles. They do thorough quality work and stand behind their performance 100%. Another good job and satisfied customer experience!
12/08/2020 Bill Boltz 2 Not happy with the prices I was charged for this service. I was quoted that the diagnostic testing would cost around $90-$120 when I made the appointment. I was charged $155 plus another $60 for labor plus the part.
12/08/2020 Kay Blackburn 5 I feel like family here. Barb is awesome and is always so accomodating to give me rides to and from Integrity. Blue is just the nicest person ever! Everyone here is so nice and they do quality work for less than most places around. The oil changes... I was paying 30% more at the Jiffy Lube right next door for years! Crazy!! Highly recommend using Integrity.
12/06/2020 Bruce Searfoss 5 They always do a great job!
12/03/2020 Andrew and Tina 5 I brought my vehicle to Integrity after first taking it to another shop where they misdiagnosed several issues and gave me a laundry list of repairs that I didn't need. I was pretty demoralized, to say the least. However, I was impressed by the Integrity team's approach. They did a 'cold' inspection, ignoring what the other shop said and taking my opinions into account. They trusted my instincts as the owner and asked detailed questions to diagnose the issues, and then they test drove the vehicle to replicate the problems. I was right about a couple of the problems, and they were able to rule out most of the other shop's inflated recommendations. I'll definitely be taking my vehicles back to Integrity.
12/03/2020 Joe Donchess 5 Blue was very thorough in his explanation of what he had done during his maintenance of my diesel vehicle. He was professional. I will be a repeat customer.
12/02/2020 Ryan Weinhold 5 As always, integrity auto surpassed my expectations. They made sure I knew what was happening with my vehicle, and were extremely courteous and professional. They completed the service much faster than I anticipated, and had my car running like new
12/02/2020 Tom Bette 5 Oil change done right, fast and professionally. Didn't try to upsell anything. Just what I like.
11/29/2020 Ecaterina (Cat) Islas 5 Very accommodating, service was friendly and open to explaining service every step of the way.
11/26/2020 Mike & Rosemary Dietz 5 Always amazing service at Integrity. Great customer care and superb staff!
11/19/2020 Mary Pat & Joseph Earl 5 Always great professional service.
11/18/2020 Kelly 5 Great customer service. Exceptional attention to detail.
11/18/2020 Steve Rockwell 5 Not only expert service but also tremendous customer service.
11/14/2020 Michael Matlock 5 Good guys to do business with.
11/11/2020 Jerry Keller 5 Professional!
11/10/2020 Glenn & Ann Hoover 5 Great service
11/07/2020 Kathy Goepfert 5 As usual excellent service and stand behind their work. They never try to sell you anything you don't need.
11/05/2020 Bruce Searfoss 5 Great work from great employees! They keep at it till the issue is fixed.
11/05/2020 Sean Murnane 5 You guys rock! Thanks for not bankrupting me!
11/03/2020 Brian Lefler 5 They also do a great job. I've used them several times.they are Always clear about the work that they are going to do. And always get done whe n thay say..
11/01/2020 Roger Ulrich 5 Friendly, knowledgeable, efficient. Solved my ongoing clutch noise problem I have been living with for a number of years now.
10/30/2020 Thomas & Candy Crohurst 5 Great service
10/29/2020 Josh Mattern 5 Honest guys, gave it to me straight. Price wasn’t terrible. In the land of you get what you pay for, I’d refer these guys 10/10 times.
10/23/2020 Don Miller 5 Fast and great service. My truck has not driven this well for a long time. Don
10/22/2020 Anonymous 5 Quick and professional. They found the problem right away and fixed it quickly.
10/19/2020 Mary Pat & Joseph Earl 5 Always reliable. Always professional
10/16/2020 Brinden Berger 5 They work with you, friendly,keep you updated and in the know....great job
10/16/2020 Charles Hacker 5 Troy is awesome. Responsive, informative and no price gouging. Finally found a fair and reliable place for my auto needs!
10/15/2020 Lee Mayes 5 I like what these guys do, dropped the car off for a climate control issue and alignment and the service writer, Blue, asked if the vehicle needed any other service, said no. He later looked up the vehicle in their computer system and that showed that an oil change was due and that the alignment maybe wasn't due yet. I did the oil change so that wasn't in their records and wanted alignment check for a specific reason. Glad he did research and called to confirm. They were unable to duplicate the climate control issue but did find the Freon charge to be low, alignment minor alignment adjustments completed. When we picked up the vehicle Blue explained in depth their efforts to find the problem, may be an intermittent problem. I'd recommend Integrity Auto to all my friends.
10/15/2020 Leonard / Laura Parker 5 thankyou for the fantastic work and great service I always like the fantastic work they do keep up the great work.
10/13/2020 Lori Kern 5 They were in contact with us through the whole process. Explained in detail what my car needed. Gave us options to help us make decisions. They were always very professional, courteous. When I picked up my car, they went over the paperwork to make sure I understood everything done, even washed my car! As I was leaving, another mechanic who worked on the car came over to see if I had any questions. Such an amazing experience!
10/13/2020 Pauline Malcolm 5 They will take care of you! I've used them several times over the past 10 years, and I've always gotten excellent service. My brother took my mom's van there once at my recommendation, when he went to pick it up his truck wouldn't start. They took care of his truck right away too. I highly recommend them!
10/12/2020 Kim Swierczewski 5 Blue and Troy are always pleasant, helpful, and knowledgeable. I needed my battery replaced today and they got me taken care of super quick.
10/09/2020 Joyce Burtsfield 5 Hands down the best place to take your vehicle for service and/or repairs!
10/07/2020 Michael Matlock 5 Good Guys. And they take care of your special vehicle. One time they kept my car sitting on their rack up in the air, protecting it while they were waiting on parts. Some garages wouldn't care, they would just shove it outside. It meant alot to me.
10/06/2020 Jane Mather 5 This will continue to be my “go to” place for my 13 year oldMercury! Thank you, Guys, once more for living up to your name in every way. 👍
10/06/2020 Mohammad & Elaine Omar 5 Integrity has been servicing our cars over 20 years , they are very professional ,courteous ,friendly. And reliable.
10/03/2020 Judy Morgan 5 Always happy with your service,.
10/02/2020 Nicole Rivas 5 Excellent service. Appreciate the honest feedback!
10/01/2020 Rebecca Davis 5 As always, they live up to their name. Honest Mechanics.
10/01/2020 Brian Neel 5 Job well done
09/30/2020 Doug Culpepper 5 Good work. Kept me updated on what was wrong, price and when truck would be completed. Happy with experience and will go back when needed.
09/29/2020 Dusti & Edward Corral 5 Love this place! Highly communicative, no surprises!
09/26/2020 Bonnie Holloway 5 Excellent service. Prompt attention. I appreciate the way they guys explain everything to me. Thank you for taking care of my car for several years.
09/25/2020 Chuck King 4 Great folks to work with and everything is done right when you pick it up.
09/22/2020 Lolita Brockington 5 My apologies for taking sooooo long to thank Blue,Troy, and Team for fixing my Honda accord which had a pretty serious problem which apparently involved the back wheels and a possible serious accident had I not gotten vehicle to the shop in time!!! Fortunately I would never, ever go to just any repair shop other than Integrity. They know what they are doing and they are super prompt, and super good at whatever they need to do to fix my car!!!..............A thousand thankyous from a very grateful and loyal customer!!! Lolita, 9/22/2020
09/22/2020 James Sconiers 5 I have never had a problem with these people. Their service is great.
09/19/2020 Virginia Olson 5 Polite workers, clean waiting room, efficient work done.
09/17/2020 Deborah Stone 5 This automotive repair shop is phenomenal! Blue is knowledgeable, professional, friendly! Their establishment is reasonably priced and very fair! I am extremely pleased with the work they performed on my 2011 Ford Escape. Barb drives you home and picks you up & she is fabulous, courteous, and friendly! If you need your car repaired or maintained this is the place to go! They live by their name~ Integrity Automotive! They will take good care of your vehicle! ❤️
09/17/2020 Sean Beyer 5 Always friendly knowledgeable and reliable!
09/15/2020 Teresita Mcginley 4.5 I left my car stinking horribly due to a dead creature inside the unreachable area of the car! Thank you for giving me back a sweet smelling car again ! You did a good job. You have no idea how much I appreciate your efforts to remove the problem! Teresita L. McGinley 👏
09/14/2020 Fred & Laura Hinte 5 Superb service as always. Done when promised, transportation was timely and friendly, I am never disappointed in Integrity.
09/10/2020 Veronica Digiacomo 3 Too expensive
09/08/2020 Tina & Paul Mickelberg 5 We've been consistently pleased with the quality and services at Integrity. They really live up to their name. They keep us up to date in sharing any discoveries while working on our vehicles and are very informed in sharing our choices in how they can resolve them. The prices they quote are fair and generally come in less expensive than anticipated.
09/04/2020 John 5 Excellent customer service!!!
09/04/2020 Linda Rautenberg 5 I recently called Integrity to surprise my mom while she was out of town to get her brakes fixed. I had the pleasure of working with Blue and service did not disappoint. Phone call was polite and very informative, he later emailed me with the issues that needed to be fixed and in priority to what he would do, he followed up with a phone call as soon as the car was done and when I went to pick it up, the whole car had been WASHED!!! I was thrilled. I highly recommend them. They have also worked on our older Jeep Wrangler and 4500 Dodge and they fixed all issues and were very timely and always stayed in excellent communication.
08/29/2020 John Hawley 5 I experienced very knowledgable and professional treatment by the Integrity Auto staff. I certainly will return in the future. John H.
08/26/2020 Joyce Burtsfield 5 Have been very pleased with the service provided by Integrity. Honest, fair, and reasonably priced. Highly recommend!!
08/26/2020 Steve Fleichman 5 Integrity. Without a doubt. Fair and knowledgeable. Troy, very pleasant to talk with.
08/25/2020 Steve Houdek 5 I heard good things about Integrity so I gave them a shot. They were thorough, honest, and priced appropriately. Good, trustworthy mechanics are hard to find. In one visit I found mine.
08/21/2020 Don & Francine Wilson 5 Integrity honest and provide quality work! I have been a customer for more years than I can remember. At least 10 years. They stand behind here work.
08/19/2020 Shauna Smith 5 Honesty and Integrity is what you’ll get from Integrity Automotive. They take the time to explain your vehicles needs, all your options and go over any questions you might have. They even washed my truck for me.
08/14/2020 Yvonne Grutzius 5 They are very good about explaining everything that was done and why it needed to be done and then answering all my questions. The best car service people I have had since being in Tucson.
08/12/2020 James G 5 I have been a customer since moving to Tucson 10 years ago. I always receive professional, honest service from Integrity. I could not give them a higher recommendation.
08/08/2020 Richard Siegfried 5 Personable, informative. They made suggestions for repairs but not pushy.
08/06/2020 Kay Blackburn 5 Integrity is top notch!! They offer excellent service for reasonable prices! I can't believe I was paying double at Jiffy Lube for oil changes!! Thank you Integrity.
08/05/2020 Danna Eck 5 Great and fast service. Very reasonably priced. We will be back.
07/31/2020 Leonard / Laura Parker 5 Alway the work is done right and done on time
07/30/2020 Brian Sellner 5 They found and fixed my problem when others couldn’t and at a reasonable price. I will be back. Thank you!
07/30/2020 Christopher Gastellum 5 Great service and honest recommendations. I have a high mileage car that needs some work and Integrity is the only place i will go. Thank you!
07/29/2020 Thomas Crohurst 5 Very professional. Addressed the problem with my vehicle and reviewed it with me. Explained in detail so that I was able to understand. After approval to proceed, my vehicle was repaired quickly. I was able to have it back the same day.
07/28/2020 Brian & Susan Boylan 5 Integrity always provides great service on our cars! Wouldn't take our cars anywhere else.
07/28/2020 Merle & Sheila Wetherbee 5 Great work as always!
07/28/2020 Cris Heiden Kniesly 5 Blue and Joe demonstrate the reason ‘Integrity’ is part of the business name. Thank you for your help with our issues, listening to small details in conversation, and looking beyond the initial concern. Showing us current and probable future problems will only help us.
07/28/2020 Michael Matlock 5 I think there name says it all. Very happy with all of them.
07/23/2020 Don Winfield 5 Recently I went to get my oil changed. The tech said that he was surprised to see my 2008 Honda Element with 172,000 NOT need any other work. ""Normally an Element with 170K needs a laundry list of work done, yours is in great condition and well maintained."" That is because the team at Integrity has been keeping my vehicles maintained and in good order for over a decade. So why didn't I go THERE for this oil change? Because I Iive now in Arkansas ... and I drive back twice per year to do some business (Up & Running Computer Services) and to have any work done that is needed on my vehicle when in town at Integrity! I thought that was worth sharing!
07/22/2020 Lucas Colvert 5 always great service.
07/21/2020 Mike Buckley 5 In a word COMMUNICATION: before, during, and after. You explain what you think is wrong| they repeat it to you to make sure wants and needs are being understood. When your vehicle is done they go over what was done and what may/will need to be done it the future. Very sincere, courteous, and friendly. Thank you Blu for the timely updates. Thank you Barb for the ride.
07/18/2020 Sue Wybraniec 5 Great service!
07/13/2020 George Ostermeyer 5 Great, thanks Blue
07/10/2020 Reggie & Susan Drout 5 Great service
07/09/2020 David Payne 5 Thank you Blu, for treating me fair! I had my Lincoln MKC go down on me in the heat the other day. The computer shut the car down and I had to cool it down, but it was ok. It happened a couple of times, setting off lots of sensors. When I took it to Blu, and the team at Integrity Auto, they really seemed to care, figured out the problem was minor, we think? How refreshing! They told me that they wanted to not charge me, as they didn’t find anything, but to stay in town a few days, drive it, and let them know if they can help still| awesome! Great customer service guys! I just bought a lot at an RV Ranch in Tucson, You have definitely earned my future car repair business. Thank you
07/07/2020 Ray Campbell 5 The only place I’d take my vehicles to. Friendly, knowledgeable, and very reasonable. Every time I’ve taken my vehicle in, I’ve received nothing but first class service.
07/07/2020 Damian Wolz 5 Integrity automotive has been the greatest experience and beyond expectations. Their service is spot on and service managers go above and beyond the norm. I am very pleased with their work and they are honest as to what your vehicle may or may not require for maintenance. They have been a great relief for me so I don't have to worry whether the work will get done properly. Excellent place for you vehicles needs.
07/05/2020 Joe Chavez 5 True professional‘s from start to finish. Very good service every time I take one of my 4 vehicle’s. Thank you for the great service
07/05/2020 Leonard / Laura Parker 5 It was A great job done on the Sport-Trac A/C the cab stays cold
07/03/2020 Dean & Jennifer Forster 5 Been doing business with these people for over 10 years, they never let me down.
07/03/2020 Kaye Ricks 5 The customer service was great, the car repair was excellent, and they kept me in-the-know all along the way. I was treated very fairly and I highly recommend Integrity!
07/03/2020 Karen Matthews 5 Very quick and explained what was wrong and what needed to be fixed and in what order. Helping me understand financially what needed to be fixed first. Will 100% be back to fix what I need and my recommendation.
07/03/2020 Steve Lautenschlaeger 5 I had a very good experience last year with Integrity doing a variety of work on my 2005 Dodge Ram diesel truck, so this week I brought in my 2009 Chevy Equinox for an evaluation and service. I'm again pleased with the quality of work, pricing, and openness by Corey the Service Manager. When I brought my car in I expected to have to replace the brakes, but they convinced me to wait because the brakes were still in good condition. Who does that nowadays? Of course my car needed other work that I expected, but they could easily have sold a brake job along with the other work.
07/02/2020 Glenn & Ann Hoover 5 Thank you!
07/02/2020 Steve Pitt 5 I'm very satisfied with Integrity Automotive & Diesel. They gave me detailed, accurate estimate. The work was done in a timely manner, they did a great job, and the final cost was less than the estimate. I am new to the Tucson area and am very happy to find an honest, reputable repair shop for my 2011 Honda Fit. I will have no problem returning for any future needs.
06/29/2020 Gerald Radden 5 I had very personal service for my Toyota for thirteen years, and two other vehicles before this. The loss of that mechanic/driver relationship hurt like missing a best friend, a great neighbor, or a long-time family doctor. In the first contact with Integrity Automotive, all those good feelings were restored and multiplied. Integrity, attention to detail, friendly people, thorough documentation, clear communication, a no nonsense warranty...all these and a few extras merged with the reviews of others to speak loudly to quality work and customer satisfaction. I am sold on my first experience. P.S. Their attention to customer safety in these days of the virus was outstanding.
06/28/2020 Art Contreras 5 Since I arrived to Tucson, in 2017, I wanted to find a good place to take my vehicles for repair. My daughter was already living here, and recommended Integrity Automotive. From the first time I took one of my vehicles for repair, I knew this was going to be the place I would be taking all my vehicles for repair. Every time I make an appointment to get a car repaired, I feel at home, if you will, as to how well I'm treated and how well they repair my vehicles. I have strongly recommended Integrity Automotive to other family and friends.
06/25/2020 Jay Owens 5 Excellent service !! I will definitely be bringing the rest of our vehicles here when needed . Thank you again for the great service
06/19/2020 Jay & Holli 5 At Integrity Auto we get great service from exceptional people! I love the Routine 21 pt inspection - I feel confident my car is in good working order. Make this your go to for your auto service!
06/17/2020 Laura Mcphail 5 Integrity has worked on several of my trucks and I've been very pleased with their service. I'd recommend them to others.
06/17/2020 Jane Mather 5 As always, these folks were stellar. On time service, reasonable prices and they even put up my window shade so that the car stayed as cool as possible until I picked it up! Thanks for not disappointing!
06/13/2020 Linda Lanan 5 Their name says it all, Integrity is what their customers get!
06/13/2020 Ken Douglas 5 Troy and the gang are always friendly, sharp and on point, and know their business. No one enjoys having to spend their hard-earned money on vehicle repairs but when it’s necessary, I know that I can trust these knowledgeable and respectful people with my repair needs. Another great and timely job done, thanks Integrity! See you all when I face another automotive headache!!
06/13/2020 Paul Flemm 5 Troy went out of his way to meet my time needs, stayed in touch and all work was done as promised.
06/12/2020 Sean Beyer 5 Always friendly and helpful!
06/11/2020 J F 5 These guys are great and DO have Integrity.
06/10/2020 Lolita Brockington 4.5 My very personal apologies for messing up the tire replacement arranged for me yesterday morning. Had another commitment I had completely forgotten, a rare incident for me that will not happen again. Am so sorry!
06/09/2020 Valerie Amstutz 5 Always courteous & excellent service.
06/09/2020 Muhammad Ahmed 5 Very professional and reliable service. They picked my car for service from my home and dropped it back to my house. Great convenience during this COVID 19 pandemic.
06/05/2020 Joe Chavez 5 Mr Blue and everyone working there are very professional and are great. You guys always do good work and are promptly With our time. Thank you all. Glad to help out a local small business. Keep up the good work.
06/04/2020 Leslie Newton 5 I just can't say enough good things about Integrity...honest, upfront with recommendations, reasonable prices for the service,and awesome customer service!
06/01/2020 Dean & Jennifer Forster 5 they've never failed me with many cars and many years, come to Integrity if you want it done right.
05/31/2020 Jay Gospodarek 5 Super honest and they do a great job every time
05/30/2020 Jeff Budzban 5 Vehicle was done on time, reasonable price.
05/29/2020 Jimbo Pobrislo 5 If you own a diesel this is the only place to go.
05/26/2020 Kelly Frost 5 This was my first time with Integrity and I was very impressed. The review and work on my vehicle plus the followup Inspection List and Battery Test Results were exceptional. My neighbor recommended Integrity and I owe him a great deal of thanks.
05/26/2020 Vicki Thompson 5 Sharp-eyed Blue noticed the birth date on the tires he’d ordered for me was 2014! He sent the right back and got younger tires. I love Integrity. 🥰
05/24/2020 John & Debbie Porter 4 You all the best
05/14/2020 Thomas Crohurst 5 Great support from Troy and Blue. Very trustful and helpful.
05/13/2020 Bill Purkey 5 Have been satisfied every time I have dealt with Integrity Auto since 2017.
05/12/2020 James Markley 5 As always, reasonable price and great service!
05/09/2020 Sue Wybraniec 5 Great service!
05/05/2020 Joe Wilkie 5 Best in Tucson They have taken care of my autos for eight years. Would not take my cars anywhere else
05/05/2020 Warren & Linda Youel 5 Great Company with friendly people who do a wonderful job at a fair price.
05/05/2020 Patricia Fox 5 Very nice staff. Got the work done quickly, and explained everything thoroughly. I felt very comfortable working with them!
05/03/2020 Peter Kirkegaard 5 Troy and his pickup driver Barb are the best. Friendly, helpful and honest. They have taken care of my classic 1975 Oldsmobile for several years. Should have written earlier about them because they are very good.
04/30/2020 Esmeralda Carrasco 5 I was astonished by the customer service. One of the best experiences and I will continue to bring my vehicles here. Thank you!
04/30/2020 David Hop 5 Always great service from the men & women of Integrity Automotive. They are always friendly and courteous and respectful of my needs. The name Integrity says it all! Always honest and fair. They never try to sell me something I don't need. They always offer me discounts whenever possible. During the extra challenges of the Covid-19 pandemic, they have worked hard to implement a system of social distancing and allowing only one customer at a time into the front entrance. They have kept the check-in area spotlessly clean with sanitizers and wipes. The indoor waiting area has been closed off to protect customers from close contact with each other. It's a real challenge for small business to keep operating at a time like this. Integrity Automotive has figured out a sensible way to stay in business and continue serving their customers with top notch service. I wouldn't think of going anywhere else!
04/28/2020 Robert Delaney 5 It is always good to do business with reputable companies. Blue, Troy and Barb are the best!
04/24/2020 Debra Collins 5 I am so pleased with the service received from Integrity Automotive. I have not been subjected to any type of repairs or services that are unnecessary, in fact quite the opposite. I really appreciate the time and care they have taken to try to identify the issues causing my Check Engine light to come on. Instead of making unnecessary repairs, they provided advice and protocols to take should it come on again. Very much appreciated! In the prior years, when repairs were necessary, they were completed within the estimated time and pricing was fair. Thank you!
04/24/2020 Rose Taylor 5 Great information and superb response 👏
04/23/2020 Tom Bette 5 Great service!
04/22/2020 Charles Miller 5 Integrity did a good job, as usual. They were finished in a shorter time than the original estimate. The staff is always friendly, courteous, and professional. I have been dealing with Integrity for 8 years and have always been pleased with their work. It is good to have an auto shop you can trust.
04/21/2020 Dave Littlepage 5 Great as usual
04/21/2020 Brian Turner 5 First time customer and first time using RepairPal. Very happy with the results! Well explained through the process, rental guidance and courtesy. Recommend them for any opportunity to have them help you.
04/16/2020 Roxanne Ross 5 Excellent as always
04/16/2020 Brian & Susan Boylan 5 Integrity is the best car care business in Tucson!! They are very knowledgeable, honest, and helpful! Wouldn't take our cars anywhere else.
04/13/2020 Bryan Melton 5 Troy and the guys at integrity are always great and when it comes to diesels they are the best do not take your diesel anywhere but here thanks guys at integrity diesel
04/13/2020 Laurel Wadley 5 Since taking my Honda to Integrity, I've been very happy with their work, and how they treat their customers. Being a woman who takes her own car in for service, I've used other places who try to take advantage of me. I trust Integrity to be honest with me and I feel that they really bend over backwards to do so. Thanks guys for great service.
04/09/2020 Lee Mayes 4 this visit was a warranty type thing. They had rebuilt the carb on my 76 Chevy pu a few weeks before and now I was having cold idle issues and some performance issues when warm. The cold idle was a bad choke vacuum module and while I guess one could debate that should have been replaced in the rebuild, it wasn't, however I was only charged for the new module so that was fair. The warm performance issue ended up being a defective accelerator pump. A new kit was ordered and the part replaced. Back on the road again.
04/09/2020 Tim LaMartina 4.5 Clean, efficient and courteous!
04/09/2020 Fran & Anna Sherlock 5 S
04/09/2020 Terry Riley 5 The service is always quick. They are very professional.
04/08/2020 Leonard / Laura Parker 5 Allways we know the work is done right. It is good to know what work the car needs for late service
04/07/2020 Eddie & Mary O'keefe 5 Once again, they rise to the occasion. I found myself with a day off, went by about 0900, asked if they could change my oil(ford 6.7 diesel) not knowing what it would be like with all the craziness going on. Troy, said they would get to it today, not only that, but also changed my front brakes. Along with rotating my tires, and finding a minor leak during their inspection. Its nice to go somewhere, and be confident in their work. Thank you guys, and gals! Stay safe
04/07/2020 Sue Wybraniec 5 Very efficient and quick service considering I was walking for the 2.5 hours due to Covid19
04/07/2020 Len Robbins 5 As always, excellent service, covered all the bases perfectly, and reasonably priced. Going with Integrity for your auto or truck service is a no-brainer... you can't do better!
04/04/2020 Bill Wilcox 5 I made an appointment on line on a Friday for the following Monday and they called me within 5 minutes to confirm! They offered to take me in that same day and had my repair done in less than an hour. Thank you
04/04/2020 Steve & Kelly Kreinkamp 5 We have been taking our vehicles to Integrity for many years. The team at Integrity have always been professional and provided high quality service
04/03/2020 Matt Langebartels 5 Integrity sums up the place. I have been going here for 4.5 years and they have always been honest. Many times I’ve asked if anything else needs to be done on a vehicle and often they have said no. They are honest and that’s all I can ask for in a mechanic. I would highly recommend them.
04/01/2020 Dan & Holly Hade 5 Highly recommend Integrity Automotive! We love you guys!
03/30/2020 Jose Martinez 5 Did a great job on my mother in laws SUV. Thanks
03/25/2020 Ed & Susan Lovejoy 5 Integrity Automotive lives up to its name plus everyone who works there is personable and friendly.
03/23/2020 Lee Baumgardner 5 Everything was performed below the estimate and on time. My 2001 Ford Superduty is like new.
03/20/2020 Marie Krinks 5 I was very pleased with the service I got and the explanation of what was done.
03/20/2020 Brett Millikan 5 Great shop... Took care of everything my truck needed and did not try to upsell me on anything and if something could wait until next time... I was told that as well. Allowed me to take care of what I could do without having to pay them for that. ie battery and K&N air filter cleaning
03/19/2020 Dom Sison 5 Thanks for helping me resolve my problems with the speedometer. Blue Q. Was very friendly and helpful in explaining the procedure to fix the problems.
03/18/2020 Dennis Hand 5 Very professional as always.
03/18/2020 Royce & Jackie Smith 5 As always, they provide prompt, courteous and efficient service.
03/18/2020 Rachel Sewell 5 Always five stars with Integrity! My parents have used Integrity for many years and now my siblings and our own families will only go to Integrity! The entire staff is amazing! They take extra time to explain what is needed, do a thorough check of your vehicle, and they are highly experienced. They are honest and won’t replace what is not needed and they keep you well informed. Their prices are great, this allows most people to be able to afford to get their vehicle serviced to stay safe. We won’t go anywhere else but Integrity! Thank you all from my entire family!
03/15/2020 Edward Lewis 1 I don't know what to believe, I took my car in for a tune-up (a 1989 Cadillac with less than 80,000 miles. Its been stored most of its life, but after taking it in, it has not ran right sense. Form your on opinion, but I'm convinced they are limited or overworked to overlook the obvious. Be careful in those friendly smiley people, and I should have known not to use them again when I was told drive it til something break, then we can fix it. Truthful said
03/14/2020 Lee Mayes 5 so this is the first time since I owned this truck (1977) that it has been in a shop. Had intermittent carburetor problems along with a master cylinder issue. Integrity took care of both, hasn't run this well in years, carb rebuilt and master cylinder replaced, all brakes inspected as part of the process.
03/14/2020 John & Debbie Porter 5 they are great group of people to work with
03/11/2020 Kim White 5 I have only had my van serviced my the amazing people at Integrity. They do great, honest work keeping my vehicle running perfectly and safe for my family.
03/11/2020 Ross Lance 5 Everything was great they killed it. Appreciate everything
03/10/2020 Mike Morales 5 Awesome customer service
03/03/2020 Rick Beeble 5 First time with Integrity Auto. Very impressed with their professionalism. I have a diesel truck that needed a water pump. Integrity came in below their estimate for the work and quickly. Happy to have found a great shop for my diesel.
02/25/2020 Jane Mather 5 Troy was clear, helpful and friendly. He let me know exactly what to expect, therefore no bad surprises. He negotiated with the extended warranty service to cover and delivered the rest on time and under budget. My car was clean and runs so much better! I will go back.
02/21/2020 Ken Douglas 5 Troy, Joey, and the Integrity team are still batting 1000 and doing what it takes to make their customers very happy, right down to kindness shown during my recent surgery recovery and patiently allowing my vehicle to remain on their secure property until I was well enough to drive it home! This wasn’t my 1st or 2nd time to leave a broken vehicle in their capable hands and it definitely won’t be the last. They have won my respect and trust and future business! THANK YOU ALL for your skill and family friendly professionalism!
02/20/2020 Bill Boltz 5 Professional service, great communication
02/19/2020 Melanie C 5 Always a fantastic and enjoyable experience Very knowledgeable and professional Thanks so much you do amazing work
02/19/2020 Letha O'neill 5 Always friendly and helpful.
02/17/2020 Tom Davis 5 I was on a road trip and most of the warning lights came on in my vehicle late in the day. I looked integrity up on yelp. Knew nothing about them. Called at 7:40 am after they opened. Explained my situation and they had my car in to look at it as soon as I got there. They quickly found the issue and got it fixed. I was back on the road by 10 am. They were super friendly and honest. My vehicle needed no parts and I was expecting a major fix was needed. If I lived there they would have my business for sure. Thank you.
02/14/2020 Maynard & Gerri Kramer 5 Always excellent and economical. INTEGRITY is my security blanket for my car.
02/14/2020 John & Debbie Porter 5 They the best and always friendly
02/13/2020 Charles Miller 5 I had a problem with my power steering that just started. I called this morning and they fit me right in and fixed the problem today. I always find the people at Integrity to be friendly, very helpful, trustworthy, and professional. I highly recommend them. I have been dealing with them for over 7 years.
02/13/2020 Tom Fetterly 5 Answered some questions I had in detail, and thought I had a problem and they found I didn’t! Appreciate the honesty!
02/06/2020 John Fujii 5 The service is outstanding. They fix it right without trying to push extras on you. Pricing is fair and people are pleasant. I will definitely continue using them.
02/04/2020 Sue Wybraniec 5 As always, great service!
02/03/2020 Terry Riley 5 The service was excellent as always!
02/01/2020 Tom Duryea 5 Very honest.
01/31/2020 Rose Mardula 5 Integrity is my go-to shop for automotive repairs. We have used Integrity for approx 6 years and will continue to trust and support their judgment and and their integrity with all our automotive work.
01/28/2020 Brian & Susan Boylan 5 Great service as always!!
01/24/2020 Ted & Thelma Quayle 5 Our car would not start after coming out of the restaurant and we needed to have it towed to Integrity. The guys went right to work to get the car back on the road for us. Barb was kind enough to bring Ted home and come back and get him to take him back to the car at the shop when it was ready to go. Integrity had our car up and running in a short time. Turns out our problem was a bad battery and was under warranty so we paid nothing. This is how honest Integrity is, and this why Integrity truly lives up to their namd ""INTEGRITY"". We have been taking all our vehicles to Integrity for over 15 years now and ""NEVER"" been disappointed. They treat us like family and we are so fortunate to find an Auto repair that treats us with respect and honesty. INTEGRITY, ""YOU'RE THE BEST"
01/24/2020 Ken & Linda Block 5 Thanks for keeping me on the road to Mt Lemmon. Need to check the rhubarb on the next trip. Kenn
01/22/2020 Richard Fuller 5 By far the best mechanic I've ever been to! Blue was fantastic to deal with, I never felt like I was being tricked into a service and the car was done exactly when he said it would be. I will be taking all of my vehicles there for as long as they are around.
01/17/2020 Ruben Betancourt 5 Excellent customer service. Honest and Trustworthy. Fair prices.
01/16/2020 Rick Vanskiver 5 Excellent service.
01/13/2020 Don Upson 5 Competent and efficient. Price is right. What more can you ask for?
01/09/2020 James Greer 5 I have been a customer since moving to Tucson 9 years ago. Integrity has always provided great service on the four vehicles I have trusted in their care. I have absolute confidence in their service and highly recommend them.
01/09/2020 Bryan Loya 5 Great local shop, on time and efficient.
01/08/2020 David Gouveia 5 Truly great service!
01/07/2020 Lon Drenten 5 On time and work completed as expected for the quoted amount.
01/07/2020 Dan Brader 5 The problem was explained well and fixed quickly. Very friendly service.
01/04/2020 Joseph & Tabitha Barzar 5 You give me and Tabitha a great feeling to leave our car in your hands. Times are not easy all the time, nice to trust someone, thank you!
01/02/2020 David Shuman 5 Excellent service and very timely. Thank you
01/02/2020 Kevin Grandpre 5 First time taking in Ford truck and very please with knowledge and service performed. I recommend them highly.
12/28/2019 Sue Wybraniec 5 Excellent service!
12/24/2019 Tim Passell 5 Great service on our Jeep Grand Cherokee| replaces the water pump in a short time. Reasonable rates!
12/23/2019 Dennis Hand 5 The best in auto service!
12/23/2019 Anonymous 5 Hello Blue + team, thank you for scheduling the boys' Hondas for regular service before the Holidays! The 60k service, as well as the tire repair (thank you large nail) allows a 'many miles away UA dad' to rest easier - Sam from Lake Havasu
12/23/2019 Douglas Sheffield 5 Nobody does it better! There aren't enough good words to describe my experience with Integrity Auto Repair. Polite, informative and got me in and out very quick. Thank you very much Troy and Blue!
12/20/2019 Ted Eyde 5 Excellent repair job on our Tahoe done quickly and to perfection. Integrity saved theday. Ted and Maxine Eyde
12/19/2019 Thomas Crohurst 5 Always courteous and professional. Work performed as scheduled. Blue and Troy great.
12/19/2019 Patricia Borge 5 Having shuttle service sure alleviates problems for us as we only have 1 car! Thank you!
12/16/2019 Scott & Janel Feierabend 5 Great service as always.
12/16/2019 Anonymous 4.5 Excellent service as always!
12/13/2019 Anonymous 5 THANK YOU TROY FOR HELPING US OUT IN A PINCH. GREAT TIMING AND IT WAS GREAT DOING BUSINESS WITH YOU.
12/12/2019 Richard Blehm 5 Integrity auto is everything I expected them to be. I checked the internet for auto repair shops and noticed they had over 1,000 five star ratings and decided to try them. I am glad I did. They are friendly, very professional and very honest. Blu took the information I gave him and after checking my Jeep told me that a couple of items I mentioned were not necessary. The honesty he demonstrated saved me a lot of money. I will continue taking my Jeep and other car to them. You can't go wrong with this repair shop.
12/08/2019 Kelvin & Pamela Gaiser 5 The name says it all, been a long time customer and can honestly say they treat you right.....
12/06/2019 Alma Zuniga 5 Always the best customer service
12/06/2019 J.Ann Krinks 5 As always Blue was courteous, quickly got my car checked in. The car was ready as scheduled, they explained what they did and I was promptly taken care of and on my way. Thanks again!
12/05/2019 Charles Miller 5 It was easy making an appointment. Troy had a record of what was recommended to be done this time. Additional last minute work that I needed to have done was also completed. This involved doing a system test, sending someone out to get the needed part, and doing the installation. All was finished by the time that Troy had estimated. They always do a complete and good job. The staff is friendly, courteous, knowledgeable, and helpful.
11/27/2019 Paul & Carol Taylor 5 Thank you for the very professional manner you extended in getting my son's car serviced.
11/27/2019 Lucas Colvert 5 Great as always
11/23/2019 Grace Niejadlik 5 Excellent service pleasant professional and great quality of work. People who care it is nice to see that. Thank you
11/21/2019 Rod Rupp 5 Great job on my '66 Chevelle. Took care of my problems and came up with solutions I was not aware of. Very timely, courteous and caring. The Chevelle will see them again for service work.
11/19/2019 Steve Lautenschlaeger 5 I just found Integrity on the Internet this year after being frustrated by my Dodge dealer service response. During the past 6 months I've had a lot of necessary work completed on my 2005 Dodge Ram 3500| including suspension repairs and upgrades for a new pickup camper, major cooling system repairs, a 4WD differential oil leak, and diesel engine work to correct an oil seal leak. I found Troy the Service Manager to be very knowledgeable, courteous, and willing to explain the necessary work. I believe Integrity's pricing to be fair and competitive. So far the work performed has been without issues. I was kept informed of progress and they completed work when they promised. I was offered courtesy rides when needed. I plan to continue to use Integrity as my shop to keep my older truck in good order and able to handle the heavy RV load so I can avoid the cost of buying a new vehicle.
11/16/2019 Molly 5 Our Chevy Equinox is well taken care of by all at Integrity Automotive| including Blue, Barb, Troy, and all the automotive technicians who perform quality work.
11/15/2019 Wayne Lersbak 5 Very trustworthy and professional service
11/15/2019 Merle Larson 5 They have great customer service
11/07/2019 Cheryl Aber 5 Direct service, intregrety, straightforwardness, couldnot ask for better service in finding the problem THANKYOU.
11/06/2019 Crandall Smith 5 I was referred to Intergrity Diesel by the local Dodge Dealership service department. I needed a new turbo installed and had already purchased the parts. Troy and Joey did a great job getting me on schedule, getting the work done fast, and communicating all the status updates and educating me about what they had planned and what they did along the way. I will absolutely be back for any future work needed.
11/06/2019 Jeffery Granger 5 Once again Integrity exceeded expectations with prompt, efficient service at a reasonable price. Thank you
11/06/2019 Damian Wolz 5 The staff was very helpful in scheduling the service on my truck. Job well done.
11/06/2019 Chuck Davis 5 Easy to understand expectations from service technician after describing the problem. Friendly, trustworthy and dependable says it all!
11/06/2019 Ed & Susan Lovejoy 5 They live up to their name. Trustworthy, honest, friendly service.
11/05/2019 Lon Drenten 5 EXCELLENT and prompt service. Could not be happier.
11/01/2019 Lee Mayes 5 I brought this car in because the rear air ride suspension had failed. Integrity checked it out and found a ruptured air bag. Troy called and we discussed several options on how to fix it. We decided to stay with the air bag design over a spring over shock configuration. Car rides great again and the repair price was very fair.
10/31/2019 Jeff Holdcraft 5 My Dually headlight calibration has made a huge difference Now my new headlights perform great Thanks again for your expertise, efficiency, and courtesy
10/31/2019 H Chao 5 This repair service is always trustworthy and charges a fair price, usually much less than the dealers. The service representatives are knowledgeable and very helpful and friendly.
10/29/2019 Kathy Norton 5 I was very happy with the customer service and Blue had a lot of knowledge and was happy to share it.
10/27/2019 Virginia Olson 5 This was the first time going to Integrity Automotive for service. My oil was changed and then I was told about other things which my car needed. Blue explained everything so this non-mechanic could clearly understand. I greatly appreciate that as I didn't feel pressured to have repairs done that I wasn't prepared to pay for. I will return later to have other work done by them and appreciate that they are a green company too.
10/23/2019 Phil D 5 This was my first time at Integrity, and I was very pleased with the service. I needed to wait at the shop, and they diagnosed the problem and sent me on my way with a fix in about 3 hours. I was also pleased that they worked out a fix that was really cost effective for me. I definitely will be back when I need another repair!
10/22/2019 Lee Mayes 5 for about 2 years had been having on and off again starting problems with my suburban, then last week while hunting it again gave me problems, died at home so had it towed to Integrity. They checked it and found the fuel pump pressure was low. Troy gave me options but we agreed the only realistic option was to install an OEM pump vs aftermarket and actually thought it was a fair price for the OEM. Up and running again!
10/22/2019 Warren & Linda Youel 5 Great company with fair and honest service.
10/21/2019 Judy Morgan 5 I always feel that you are so honest with me. I feel so confident that you will do we well.
10/18/2019 Bill Boltz 5 Staff is very professional & knowledgeable.
10/15/2019 Jim Markley 5 Fast, thorough and reasonable prices.
10/11/2019 Kay Blackburn 5 Troy is very professional and I always feel they are honest and go above and beyond my expectations. The owner actually came to pick me up and give me a ride to pick up my car. This is truly a family owned shop that gives personal service.
10/04/2019 Ronald Gagne 4 Well things seemed fine. When I got home I looked at the invoice/report. I had new tires installed recently. I noticed that Integrity set the pressure at 35 psi all around. The placard on the vehicle clearly states the the front tires should be set to 39 psi and the rear at 36 psi. What is that all about?
10/04/2019 Ian Blong 5 Blu, Troy, and Barb were amazing and not only fixed my car for cheaper then they had originally quoted me, but got me to and from work with out any issues. I'll be a customer at Integrity Auto for years to come. Thank you!
09/30/2019 Neill Freeman 5 Terrific personal service.
09/29/2019 John Selby 5 I very much appreciate a shop that truly looks at the total vehicle, and Integrity hit the mark! I like to get the best information, and they provided it.
09/25/2019 Bekki Booth 5 Once again Integrity to the rescue. My car is a mess with oil, they found the leak, fixed it and cleaned it all up. I told them what I could afford right now and they were able to work with me. My car hasn't run this well in over a year. Thanks Blu, Charlie and Barb for doing what you do and with a smile on your faces. I am blessed to have met you all.
09/25/2019 Bekki Tunis Booth 5 You all saved the day again. Thanks for taking good care of me and my car. What a great group of people.
09/23/2019 Andrea & Joe Ramirez 5 Finally a place you can take auto and know you can trust them.
09/23/2019 Tom Carver 0.5 I will not be back they left hose clamps loose then tried to blame me, said i needed new hoses I put them on right didn't fall off like they said happens (fucken joke) and it worked fine they said they would fix but after the fact I'm sitting on the side of the road broke down (yeah makes sense to have my truck towed for hose clamps that are not tight ) check your fucken work!
09/15/2019 Jeff & Stacey Holdcraft 5 You listened to my request, listed solutions, waited for my choice and then made it happen. Direct, honest, efficient Thank you You will get 5 star Referrals from me
09/13/2019 BRETT HART 5 I'm a new customer and after the service my beat up old truck got, I'll be a customer for a long time. I couldnt ask for a nice group of people. I didnt think to call uber for a ride home so I walked. Wish I had known about the courtesy shuttle. But I needed the exercise anyway!!!
09/10/2019 Roy Valenzuela 5 Felt as though we were given great customer service.
09/09/2019 Judy Morgan 5 Integrity is the best.
09/06/2019 Billy Johnson 5 Great service fair price.
09/06/2019 Craig & Beth Duncan 5 As always. Great service . Moved here from the Midwest and have been very happy to have found Integrity to service out vehicles for the past 13 years
09/06/2019 Big Loon 5 I cannot day enough positives about this first rate crew and company. They are amazingly great in the auto maintenance and repair space.
09/05/2019 Tami 5 The name integrity definitely fits this business. Thank you for your help, will definitely be back in the future. Very trustworthy.
09/02/2019 Lon Drenten 5 Timely, Prompt and as quoted. Thank you.
08/26/2019 Shannon Musegades 5 This is the first time I took my car here and I won’t go anywhere else. Exceptional service, I was actually treated like a customer unlike those dealships.
08/25/2019 Anonymous 5 The staff at Integrity are always friendly, professional, and thorough. The quality of their work has always been excellent. They listen and are responsive to the information provided and tenaciously investigate issues that are not immediately obvious. Their level of communication is outstanding. I am always thoroughly satisfied with the work provided and would not hesitate to recommend them to others.
08/22/2019 Tim La Martina 4 My service experience was largely positive. Integrity has a clean and well-maintained facility with friendly, competent and considerate service. I received courteous, informative and efficient treatment overall.
08/21/2019 Ronald Gagne 4 Great customer service and professional work. Efficient and timely.
08/18/2019 Tim Barry 5 Just had an oil change and checkup on my truck. They were very nice, very informative and very quick.
08/17/2019 Brian & Susan Boylan 5 Integrity always provides great service to our cars! We are long time customers and are always very satisfied! The staff is very knowledgable and very pleasant to deal with!
08/17/2019 Rose Mardula 5 The peace of mind in knowing my vehicle was serviced by professionals is priceless. We have been using Integrity for approximately 5 years and each time the results have been consistently superior. Highly recommend!!
08/15/2019 Kay Blackburn 5 They were very very friendly, professional and helpful. I had my car stolen and they did a complimentary look over the whole car. They were honest and helped me evaluate what repairs made sense to fix. I highly highly recommend them!
08/14/2019 Edward Lewis 4.5 This auto repair shop is the exception to the rule of today. Professional, truly caring, enjoy what they do, timely, informative as well knowledgeable in their repair of my different vehicles. This place always has left me with a confident feeling of success......you must try them.
08/13/2019 Carol Ann Whigham 5 Honest auto shop
08/09/2019 Dave Littlepage 5 Always great service.
08/08/2019 Gary Wabaunsee 5 I have been bringing my cars here for service for several years and their name says it all, INTEGRITY!
08/03/2019 Victoria / Joseph Phininzy / Martinez 5 Professional staff, and very knowledgeable.
07/26/2019 Rick Vanskiver 5 Your service has always been friendly and helpful.
07/24/2019 Nancy & Jim Byrum 5 As always Integrity did a great job under the estimated cost. They provided a ride to me back home and then picked me up when the car was ready. I highly recommend Integrity Motors.
07/19/2019 Lee Mayes 5 Another great interaction here at Integrity. Made an appointment for an alignment on my 99 Suburban 4wd, but warned them that there was an abnormal noise in the front suspension. Also needed fuel tank wiring fixed from pack rat damage. After great searching, loose bolts in the upper front shock mounts were found to be the noise culprit. I feared ball joints or bushing problems. All work done as requested. PS, ride home from the shop and then back to pick up the truck, thanks Barb.
07/19/2019 Lolita Brockington 5 I had the good fortune to have a long-time Tucson resident recommend Integrity Auto Repair to me shortly after I arrived five years ago. Since then, Integrity has taken care of all mechanical repair needs on my 2007 Honda Accord promptly and successfully. I highly recommend them, and personally, would not seek car repair anywhere else . L.G. Brockington, 07-19-19.
07/14/2019 Jeff 4 Good work, reasonable price
07/12/2019 Terry Riley 5 As always got us in and out quickly!
07/11/2019 Anonymous 5 The folks at Integrity did a great job getting my air conditioning system going again, and in less time than expected. Thank you!
07/09/2019 Greg Farrell 5 Excellent shop for all my auto repairs - reliable, friendly and above all, they know what they're doing.
07/09/2019 Matt Anderson 5 Great job guys! Quick, professional, low stress.
07/09/2019 Ted & Donald Mackillop 5 Always receive good service at Integrity. Got me in on short notice and completed the work sooner than I expected. Thank you.
07/07/2019 Steve Buhrke 5 I have a very good friend who runs a shop in Phoenix and I always used to get him to look over everything Integrity wanted to do or did do. He said that it was exactly what he would have done, but that it was cheaper than he could do it for. I have used them for about 15 years or more and they have always been super friendly, honest and great to work with. I can not give them enough stars! It is great to know you can take your truck or car somewhere and trust what they are telling you.
07/05/2019 Eddie & Mary O'keefe 5 Oil change and tire change, they are quick, and reasonable. Thank you
07/04/2019 Steve Fowler 5 I have consistently noted Integrity Automotive provides honest, reliable, ethical, fair, and reasonably priced services. Troy and Blue, in their customer facing positions, represent the entire Integrity family extremely well. I cannot say enough positive things about this excellent company!
07/02/2019 Jeffery Granger 0 Very impressed with the attention to detail. Blue listened to everything I told him on the phone and had it all written on the job sheet when I arrived. He asked a lot of questions and wrote down the answers. I had to go out of town for a week but they kept my car and did all the work while I was gone. The truck was ready for pickup when I returned and Blue showed me everything they had done. The truck now drives like new again so I am very happy.
06/28/2019 Mohammad & Elaine Omar 5 Thanks everyone My car is good for a trip to white mountain and many more places .
06/28/2019 Kathy Deason 5 They keep my old (2002) Lexus running well. Great helpful and friendly staff. They keep records on what was done when and send me reminders when routine service is due.Wouldn’t trust anyone else with my car!
06/27/2019 Rod & Giegie Penaflor 5 Excellent & Honest Service!
06/22/2019 Linda Lanan 5 As always, great service from all who work at Integrity!
06/20/2019 Don & Francine Wilson 5 I trust their work. I have been using their service for many years, at least 10 if not longer. I am very satisfied with there service.
06/20/2019 John & Debbie Porter 5 You brake it they will fix it they are the people
06/20/2019 Ian Blong 5 Wonderful service and staff. Blue and Troy really made the experience an easy and painless experience. I would recommend them to family and friends. Cheers!
06/17/2019 David & Tina Cook 5 It’s hard to find someone you trust with your vehicle. Integrity Automotive has always provided the best care for our vehicles. And we would recommend them to anyone for work on their autos.
06/14/2019 Jeff 5 Excellent work, at a reasonable price.
06/10/2019 Chuck King 5 They always do a good job, and are very up front about expected costs.
06/06/2019 Sandra Gaskill 5 I needed my first maintenance check-up on my new car. This was so convenient. I had an appointment for 9:30am, spent an hour there with coffee, comfortable seating, while reading my book. I was pleased with the service and in and out as advertised in an hour. I was impressed with all the positive comments from the community decorating the walls, and interesting historical photos. I highly recommend Integrity Automotive .
06/06/2019 Nancy & Jim Byrum 5 The people at Integrity are the best. They explained everything clearly. They got the job done on time. They provided transportation both ways between my house and their shop. Cost of repair was reasonable. Great experience!
06/01/2019 Lyle Richardson 5 As always Blue and Troy provide the best service at the best price!!
05/30/2019 Brad Higginbotham 5 if you have a light duty diesel take it here. They have knowledge of these motors and understand the theory and operation.
05/30/2019 Merle Larson 5 In and out in 45min.keep us informed on everything
05/26/2019 Ken Douglas 5 Solid people, performance, and warranty makes this my family mechanic choice easy!
05/23/2019 Paul Will 5 You provided EXCELLENT service, as usual. Thank you for your kindness. Tell Barb THANKS for the rides.
05/22/2019 Jimbo Pobrislo 5 Always professional, always honest and forthright. I would not take my truck to anyone else
05/21/2019 Don Upson 5 I had an air leak in a rather new tire, and they fit me in right away and did the repair in about 20 minutes. That is great service, and it was all covered in the guarantee when I bought the tires.
05/16/2019 Donaldshirleycynthia Stewart/Richert 5 Great service And we are happy with your honest review I would tell any one to take their problem with their car to See yu. Great job. Tks so much The Stewarts and Cynthia
05/16/2019 B. N. 5 Brought in a 2005 van that had been sitting for quite a while and the A/C hadn't worked prior to that. They gave me an estimate but warned me in advance that he could be bad because of how long it has been sitting. They did there complete inspection and it wasn't nearly as bad as it could have been and they pointed out one of the things they found was way down on the priority list . Although it was to expensive for me now, they were very understanding and the charge for the A/C diagnostic, I thought was very reasonable. Very nice people.
05/15/2019 Karen Saunders 5 I have always had complete faith and trust in the work that Integrity does.
05/14/2019 Don & Francine Wilson 5 Great job as always.
05/11/2019 Edward Lewis 4.5 This place has all the attributes of what it means to be an American. You are made to feel like u r part of the familu who cares about your welfare and backs it with expertise in the work being done. All I ask is try them....see for yourself.
05/10/2019 Rebecca Davis 5 They live up to their name. Always honest, and working to do the best job for each of their customers. I would highly recommend their services.
05/03/2019 Susan Drout 5 Thank you once again, Integrity Auto for sending me home with a safe vehicle! Nobody likes to have to deal with car repairs but I know when I leave the shop that I am in a safe, smooth running car. Charlie, Troy and Blue are awesome. They explain exactly what is wrong, what needs to be fixed and what can wait over a period of time. They always have coupons so you can save some money as well! We have been taking our vehicles to them way before they started their own business....20+ years! Integrity Auto is most certainly and asset to our Ina Road businesses! We wouldn’t take our cars anywhere else! Thank you!
05/01/2019 Dennis Hand 5 Excellent as always.
05/01/2019 Lolita Brockington 5 Shortly after arriving in Tucson 5 years ago come May 17th, I began having car problems never before experienced. Fortunately for me, Integrity Auto Repair was highly recommended. I followed the excellent advice and am forever grateful. Integrity Auto Repair is one of the very best, most reliable I have ever dealt with, be it for unexpected repairs or routine checkups to maintain vehicle safety. Would not think of looking elsewhere in Tucson for car maintenance!!!
04/29/2019 Sean Beyer 5 Honesty, being nice , reliable and trustworthy! No other auto mechanic will ever get my business! This gem of a business epitomizes the down home feel of “ no worries” we got you covered. Love this company they know how to treat their customers right!
04/24/2019 Bill Strang 5 The Volvo XC70 was very well serviced and it is very satisfying to have your services.
04/24/2019 Sharon Jones-Christie 5 You went to great lengths to help and the price is very reasonable. Thank you. Sharon Jones-Christie 237-9728
04/24/2019 Randy & Deb Brooks 5 As always great service, professionalism, humor and quality repairs.
04/22/2019 Rick & Karen Michika 5 Great service as always!
04/19/2019 John & Debbie Porter 5 You guys are the best - they keeps the trucks running
04/18/2019 Alma Zuniga 5 One hour and done, oil change, tires rotated and inspection. Thanks Blue, your customer service is great!
04/17/2019 Harry Neuhaus 5 Their name says it all. Looking for a place I can trust to repair my vehicle and I believe have found it.
04/17/2019 Anonymous 0 Pulling a 37ft 5th wheel camper home to KC when indicator lights and dash message indicted a problem with DEF system in our 2012 2500HD Duramax Diesel.. At recommendation from the local CarMax (I had purchased the vehicle thru CarMax in KC) I took the truck to Integrity for diagnosis of the issue. Their check of the codes revealed no issues and they reset them (for a $225 charge). 500 miles later east of Albuquerque NM, the same issue developed. I took the truck to a Chevy dealership in the area and the service manager checked the codes (in less than two minutes) and diagnosed the problem as the DEF tank heater. Turned out GM has had issues with this and I ended up getting the whole tank replaced at no charge thru GM. Hard to understand how this could have been missed. As a result, I ended up having the expense of two extra nights at an RV park in addition to the inconvenience created by their apparent missed diagnosis.
04/15/2019 Sue Wybraniec 5 Excellent services!
04/05/2019 Jim Doyle 5 Very Good!
04/03/2019 Marc Walker 5 As always Integrity was on top form when I had my truck in for service. Courteous, friendly, profession...these attributes have remained consistent since I first took my truck to Integrity over ten years ago. My family also uses Integrity for service and repairs on a variety of types of vehicles of varying ages. I can't imagine going anywhere else for the services they provide.
04/02/2019 Anonymous 5 Everyone at Integrity has always been so respectful and informative. They always respond and update as they say they will. Their value of work is always top-notch. We will continue to take our vehicles to Integrity.
03/25/2019 Ann & Scott Coraggio 5 You did a quick and an awesome job to the exhaust system. Thank you very much ‼️
03/25/2019 Arianna Gray 5 Finally, I mechanic I can trust! I will be honest: I don’t know anything about cars, and I know even less about Diesel engines. When I found myself in possession of a 2006 DIESEL Jeep Liberty I knew I needed a really great mechanic who could translate what this thing needs into plain English. That is exactly what I got with Integrity Automotive. Along with my city driving I also I drive in and out of very rural places, off the grid and out of cell phone coverage, so I really need to be able to count on my vehicle. When I first came to Integrity Automotive Charlie spent lots of time taking a history of my vehicle and figuring out everything that HAD been taken care of, and everything that NEEDED to be taken care of, and getting everything dialed in. Troy has been endlessly patient teaching me about my vehicle and helping me understand the pros and cons of an older diesel 4wd vs buying a newer one. (I’m even starting to understand some of it!) Everyone I talked with was patient, articulate, and friendly (Don, Blue, Dawn, Jordan, Josh). Even Barb who shuttled me back and forth between the shop and my home was friendly and helpful. They all helped get me over the hump of learning how to take care of this vehicle and what to expect. They have been fantastic about letting me know what is important to take care of, what I don’t need to worry about right now, and what things I should just learn to live with in an older vehicle. It’s felt like they are looking out for my budget as well as my Jeep. Even though I have to drive across town to get to them, it’s worth it. The first diesel mechanic I tried was not a good communicator and did not know how to work with a newbie like me and ended up costing me $900 in repairs because they didn’t help me understand the importance of dealing with a particular issue proactively. No such experiences with Integrity Automotive! It’s great to know that the folks at Integrity Automotive have my back and are making sure I am safe no matter where I drive!
03/21/2019 Daniel Barney 5 Incredibly fast service! Quality customer interaction. Blue was receptive to my needs going above and beyond. Engine diagnosis was a little on the pricey side but I felt that the repair work itself was a fair value. My car runs wonderfully again, perhaps even better then I can ever remember.
03/20/2019 Maynard & Gerri Kramer 5 You do everything very well !!!!
03/18/2019 David & Wendy Madrid 5 I’m always confident that the guys will do a good job on my vehicles.
03/15/2019 Sean Beyer 5 Honest reliable and willing to go the extra mile to do a great job! Integrity Auto is by far the best automotive repair shop inTucson!
03/15/2019 Royce & Jackie Smith 5 We have always had professional service at Integrity! I truly value my truck, and all employees at Integrity provide excellent service in a truly efficient manner.
03/14/2019 Steve & Kelly Kreienkamp 5 Staff is customer focused and provides exceptional service
03/12/2019 Michelle Ewing 5 Friendly folks ~ fair prices ~ would definitely recommend!
03/11/2019 Charles Miller 5 People at Integrity Auto are friendly, helpful, and professional. The work was done right when scheduled with no hitches.
03/09/2019 Greg Jamieson 5 As always, did a great job fixing my wife's car.
03/08/2019 Daniel Hodgson 4.5 Always a good experience. This time with Bleu and Barb (got a ride)!
03/02/2019 Rachel Sewell 5 Very knowledgeable, friendly, and fast service! This will definitily be my #1 place to go to for vehicle service! Thank you all!
03/01/2019 Eddie & Mary O'keefe 5 Just bought an F350 6.7, they did a check up on it and let me know some things that would need to be taken care of. Also took care of all the fluid and filter changes. Runs great. Thank you!
02/28/2019 Ken & Linda Block 4.5 see below
02/27/2019 Bill Paul 0.5 Good people doing what they how to do auto repair and service
02/26/2019 Carol Whigham 3.5 Blue was excellent-honest and to the point.
02/23/2019 Melanie Craig 5 First time customer and had a fantastic experience Everyone I talked to from start to finish was knowledgeable and helpful Will definitely remain a customer
02/20/2019 Lee Mayes 5 today I took my car in because over the weekend I had replaced the fuel pump, and to make a long story short, was essentially unable to get the gas tank back under the car in the proper position. Close doesn't count here. I explained my issue to Troy and we made an appointment for them to assess my mess. They had the car done by early afternoon at a very reasonable price. As usual they provided their shuttle for me both ways.
02/14/2019 Barbara Harting 5 They always do a good job at a far price!
02/12/2019 Laurel Wadley 5 This was my first time using this company, and I was very impressed with the service I received. My car only has 18,000 miles on it, so just an oil change was needed, but they also checked all of my fluids and belts and depth of the tire tread and noted it on the invoice for future reference. Blue was very informative with what they were going to do and I appreciated that. I am very knowledgeable about cars and what maintenance needs to be done, and I have run into other mechanic places that talked down to me because I was ""just a woman"", thinking I had no idea what they were talking about. I did not feel this way while discussing my car's needs with Blue. I recommend this location to anyone who doesn't want to take their newer car to the dealer for non-warranty work.
02/12/2019 Laurel Wadley 5 Honest, Friendly, good work and much more!!
02/10/2019 Merle Larson 5 Great place
02/03/2019 JD 5 I took my car there for the first time. Blue, the service writer, was knowledgeable and professional. I was extremely happy that they did not try to sell me a bunch of work as the dealers do. They did a nice job and completed the work promptly. I will be back.
02/01/2019 Warren & Linda Youel 5 A great company with friendly and helpful people. Quality work at a fair price.
02/01/2019 Eddie & Mary O'keefe 5 I just got a 2011 f350 6.7, they went through it, and gave me recommendation's on further maintenance. They also checked my Mom's jeep. They are friendly, thorough, and trusteorthy. I want take my vehicles any where else.
01/31/2019 Jerome Strnehjem 5 Great service & price
01/31/2019 Anonymous 5 As usual, Integrity did a great job troubleshooting gremlins in one of our work trucks. And as always, they were professional, timely and thorough. We very highly recommend their services!
01/28/2019 Terry Riley 5 Integrity got us back on the road quickly!
01/25/2019 Kirsten Johnston 5 Five stars! I'm from out of town and called these folks up needing a small repair to the turn signal arm on my vintage rv, they fit me in with in less than 48hrs of my call, and my problem was solved within an hour and for a reasonable price. The staff is wonderful: very kind, respecful & informative. They have a free shuttle and offered to take me to the mall etc. THANK YOU INTEGRITY AUTOMOTIVE!! 🤗😊
01/23/2019 Chris 5 This was my first visit and I was very impressed. Their customer service was excellent, the shuttle a lifesaver, and I feel the work they did was professional. All issues and prices were explained in detail, the parts were pre ordered and there the day of service and the repairs completed right in time. I will definitely return and recommend to friends.
01/19/2019 Wayne Lersbak 5 Professional & trusting
01/17/2019 Anonymous 4 We always get great service on site, phone calls with the scheduling department can be a little confusing and/or lengthy at times but over all very friendly staff and quick service.
01/13/2019 Kevin M. 5 Troy and the team at Integrity Automotive provided outstanding service for my 1975 Firebird with the most comprehensive inspection I've had in the five years I've owned the classic muscle car. The service was completed in a very timely manner and it is clear that customer service is of the utmost importance to Integrity Automotive. I'll be recommending Integrity Automotive to my friends and other family members. Great experience!
01/10/2019 Sheila Brandon 5 I love these guys! Honest/affordable.
01/10/2019 Rebekkah Lerman 5 incredible service! I loved the shuttle service and they got my car repaired in literally no time!
01/09/2019 Merle Larson 4.5 You were a referral to us from our long time service people in Prescott and Pat and I are so very please with the service which you have provided to us. We are new to the area but we have found our mechanic shop here in Tucson thanks for a job well done.
01/07/2019 Elaine Flanigan 5 A satisfied customer for many years! They've kept my old car running like a new one!
01/06/2019 Mary Brower 5 Great service, prompt, and pleasant waiting area.
01/04/2019 Brian & Susan Boylan 5 Integrity Automotive always provides great service for our Volvo XC60. We wouldn't trust any other shop with our car! We have been customers for a very long time and we appreciate their knowledge and expertise.
01/04/2019 Helen Beebe 5 Prompt service, knowledgeable and friendly. Thank you.
12/21/2018 Marianne Birenbaum 5 Always excellent. Communication is absolutely great and timely. I'm so very pleased to have discovered Integrity Auto Repair...they provide excellent service with integrity and a friendly family-like feel.
12/12/2018 Jeremiah & Miranda Fountain 5 As always Integrity has provided exceptional service that goes above and beyond! Integrity has definitely earned the integrity part of their name in my book!
12/10/2018 Bob, Jennifer, Lukas Cavin 5 We are always pleased with the service we receive from Integrity Automotive. The staff is always friendly and helpful.
12/08/2018 Michael Lonergran 5 Very positive experience. Service advisers were courteous and kept me updated on what was happening.
12/03/2018 Brian & Susan Boylan 5 We are always happy with the service Integrity provides for our Volvo. They are thorough when they look over the car, happy to answer all our questions, and the car is always read when promised. We wouldn't bring our car anywhere else!!
12/02/2018 Doug & Pam Gasca 5 Great friendly, speedy and honest service throughout this business, thank you.
11/30/2018 Yvonne Grutzius 5 I thank you for being such an honest business. You never try to sell me something I don't need. Your prices are reasonable and you really take good care of my car. Thank you.
11/28/2018 Sue Wybraniec 5 Always great service!
11/28/2018 Michelle Ewing 5 Easy, friendly, reasonably priced!! I would definitely come back!!
11/22/2018 UA Parent from Havasu 5 Hello Blue and Dawn. Thank your for being there when we needed help unexpectedly. And thank you for taking care of the new headlight installs in such short order (needed badly). It helps an out-of-town Dad sleep easier!
11/22/2018 Randy Baker 5 Blue and the crew, keep my 200K Toyota running like a champ with no BS.
11/22/2018 Randy Baker 4.5 They give it to you straight and I appreciate that!
11/19/2018 Anthony Flores 5 Great service at an honest price. Heard about them on Saturday morning radio. Can’t get any better than Integrity Automotive and Diesel.
11/16/2018 Don Upson 5 Convenient, on time.
11/15/2018 Charles Miller 5 Their name, ""Integrity"" says it all.
11/15/2018 Jeremy Keating 5 Awesome service, premium parts, no overselling. What more could you possibly ask for?
11/15/2018 Amy Pulver 5 My family have been trusting Integrity Automotive pretty close to when they first opened their doors. Trusting any company with your car is a big deal because you have little way of knowing if you are being given the correct information. That's where these guys (and gals) come in. They offer shuttle service. They do something NO other company does (and accurately), they prioritize the work that needs to be done to you vehicle. They are honest, helpful, knowledgeable, pleasant, welcoming and most of all full of humor!! They make me feel like a valued customer each and every time I see them. Blu is the best manager! He knows how to treat customers. Joe is a gem of a mechanic! If you're looking for an honest place to get your vehicle fixed, then Integrity Automotive is the place for you!
11/09/2018 Eddie & Mary O'keefe 5 Had rotors,brakes, oil change, and serpentine belt replaced, done in 24 hrs. Great job as always... Thank you
11/07/2018 Kirah 5 After bad experiences with other shops, I have been bringing my vehicle here over a year. I continue to trust them. They explain everything and give me options. Without reservation, I recommend this business.
11/07/2018 Shelley Morgado 5 Great neighbors can be an invaluable resource and in this case, our neighbor, Joe Weber provided us with a gold mine in Integrity Auto. When the owner the company fields your initial telephone call, and then graciously offers a complimentary shuttle (stocked with cold water and friendly conversation, no less) we knew we hit the jackpot. After the warmest of all receptions, the service advisor, Troy gave us a detailed explanation of the likely source of our leaking Mercedes. They were able to schedule us immediately and with great relief and surprise, made no attempt to sell us any additional services. The leak was fixed, underside de-greased, the oil & filter were changed, and our friendly owner/shuttle driver called us back and picked us up that same afternoon! Very reasonably priced, great technical knowledge and first-class customer service means we will be back! Thank you Integrity Automotive!
11/02/2018 Bekki Booth 5 This is a true community family. They always are honest & fair. Treat you like family. Lower prices than others & get the work done ASAP. Love my friends at Integrity.
10/31/2018 Susan Chulick 5 Great service and great communication. Troy went over every detail on the bill. Have always been happy going there for years. Even a free car wash.
10/30/2018 Royce & Jackie Smith 5 Integrity service is always professional, prompt and reasonably priced. Blue and Troy are always willing to share their knowledge and help the customer understand the work that needs to be done. Other than tires this is the only place that we will take our truck for maintenance.
10/27/2018 Karla Morrison 5 Very informative and honest.
10/19/2018 Janet Vizard 5 Excellent car service & customer care. Thank you. Janet
10/18/2018 Wayne & Sherry Lersbak 1.5 Very professonal
10/17/2018 Lee Mayes 5 Today's appointment was for a routine alignment. The truck was taken in promptly. I was able to talk with the service writer and technician on what was of any concern. The tech found the alignment was way out of specs and that the lower right tie rod end had just a tiny bit of play but not enough to replace it. Everything was aligned to factory specs, ready for another year.
10/15/2018 Tim La Martina 5 Integrity's service was honest, competent and reasonably priced.
10/15/2018 Gary Beavers 5 extremely satisfied with service.
10/13/2018 Jim Markley 5 As always, Integrity Automotive's attention to service is in my opinion 12 on a scale of 10.
10/11/2018 Alma Zuniga 5 Great customer service, drop me off at home this morning and picked me up this afternoon when my vehicle was ready.
10/11/2018 Rick Vanskiver 5 I've always been greeted and treated friendly, fairly and personally. Both Blue and Troy have been honest and have never suggested a repair needed to be done if they were not sure that it is the problem or was needed. On occasion they have taken the time to look at, and or listen to a potential problem. If they weren't sure, they would ask one of the mechanics to look or listen to it if they weren't sure. To date their judgments have been spot on. They have been good to work with me to insure as quick a turn around time for my vehicle as possible. In addition Barbara has been a great asset in providing me with a ride to or from the shop to my home. She is very friendly, prompt and a good and safe driver. I rarely do this, however, having received the service I have from Integrity, I don't hesitate to tell others about your shop.
10/10/2018 Marc Walker 5 As always, courteous, friendly, professional. Can't imagine taking my truck any where else. I trust Integrity.
10/10/2018 John & Carolyn Kennah 5 courteous and expeditious service
10/06/2018 James Carpenter 5 Great Service. Explained every aspect of their inspection and the work done. The shuttle to and from was a highlight of the day.
10/06/2018 Ed & Susan Lovejoy 5 They live up to their name. When I first came to Integrity 15 years ago, I asked them if they lived up to their name and the answer was, ""Yes"".
10/04/2018 Ray Campbell 5 My A/C control head went out, so I took it to one dealer, and they had looked at it and all they told me was it’s bad...ok, now what? I decided to have Integrity look at it and the immediately explained to me my options. Since the part was no longer manufactured, or readily available, Integrity’s mechanic repaired it and it is working great! Troy took the time to explain things with me and has been great to work with. Price was very reasonable also. I highly recommend this place to anyone looking to get their vehicle fixed correctly. Thanks!
09/28/2018 Lolita Brockington 5 I moved to Tucson 4 1/2 years ago, and became a permanent resident shortly after that. I soon learned that my Honda Accord was trying to let me know that some of the the Tucson roads were taking their toll. I had the good fortune to have my daughter-in-law who has lived here for several years urge me to take it to Integrity Automotive, Inc, that they always did an excellent job on whatever the car needed to have done. She was right on target! I have not gone to any other car repair/maintenance business since then. Integrity Automotive is exceptional. They are an amazing group, a very friendly team, determined to provide the customer with the best attention to one's vehicle to whatever repair is required. They are very reliable in what is immediately needed to be repaired or what can wait for a later time, how much the repair/replacement of parts will cost, and how long the work will take.. And the customer has the choice of waiting in the shop for shorter repairs, or getting a ride home and later pick up with Barb, the friendliest, best driver in town. All told, they are one of the best, reliable shops I have ever encountered. I highly recommend them. Pure 5 Stars!!!
09/28/2018 Reggie & Susan Drout 5 Thank for the great service during our oil changes. And Charlie, thank you for looking over the ""dealerships"" estimate of repairs on Reggie's truck. You cut the price of the repairs in half! This is why we wouldn't take our vehicles anywhere but Integritty Auto! Plus, I always leave laughing! You guys ROCK!!! 👍🏼
09/28/2018 Anonymous 4 Service was good. meets and exceeds all expectations.
09/26/2018 Judy Morgan 5 I always feel that you all are so honest and so professonal when I bring my car in. I will always bring my car into your shop. I will always recommend you.
09/25/2018 Janet Vizard 5 As always, all staff members provide excellent service, all work done on the car is excellent, and everyone is pleasant and very helpful !! This is why I will always return to Integrity. Thank You.
09/20/2018 Gary Wabaunsee 5 Outstanding service as usual, Thanks Troy.
09/20/2018 Charles Miller 5 Excellent service. On time, professional, and can be trusted.
09/19/2018 Charles & Karen Weinstein 4 Always have good service and appreciate their work and timeliness. Wish it wasn't the cat converter.
09/18/2018 John & Debbie Porter 5 Another great job done - they know how to keep you up and running
09/14/2018 Andrew G 5 My car was having some problems after I left it parked on an incline. Luckily, It turned out to be a minor issue. But I will definitely be returning here in the future.
09/13/2018 Anonymous 1 This morning, 9/13/18,at approximately 8:30 a.m. I brought my vehicle into the shop for assistance. Integrity has serviced our family's vehicles in the past and up until now had good experiences. Todays was different. After relaying what I suspected was the problem, Troy spoke down to me. He spoke down to me in his tone and explanation of the process. He seemed rushed as though I interrupted his work day. He also steered the conversation towards parts. I felt rushed and pressed on parts that I was not sure were needed or understood. This occurred prior to tests being ran on the vehicle. As a Senior, I had felt this shop was trustworthy. Today, the company's mission statement was made clear to me through the actions of the employee representing Integrity. I took my business to anther shop were I felt heard and respected.
09/12/2018 Kris 5 Great customer service, fair prices, trustworthy repairs. I’ve been coming here so long, I feel like part of the family.
09/12/2018 Thomas Pederson 5 Professional on phone and in person. Had to have vehicle jumped because of bad battery so it was running in the driveway. Being new to the area, I called them based on CarMax recommending them and online reviews. I explained I couldn't shut the truck off and they told me to bring it in and they would work me in somehow (without an appointment). 45 minutes after arriving I was driving away with a new battery and no more issues. Highly recommend this group!!
09/11/2018 Brian & Susan Boylan 5 Integrity Automotive is a great repair shop! Everyone is very knowledgeable, they stand behind their work, and they are nice people!! Would not bring my car to anyone else!!!
09/06/2018 Jason Taylor 5 Always great service at Integrity. Wouldn't take my diesel anywhere else.
09/05/2018 Ray & Jill Saxton 5 Great job, as usual. On time, All questions answered. Ready to roll. Much appreciated. Ray Saxton
09/04/2018 Jeremy Keating 5 Thanks for the good work! It’s running great now.
08/31/2018 Joe Wilkie 5 These folks have my complete trust. I rely on them to advise me on my cars’ repairs and maintenance needs. I have been taking 4 cars there for over 5 years - and they have kept them all in tip top shape. They ONLY perfom service on a car IF the work NEEDS to be done / no BS or attemptd to upsell you with unnecessary service. They truly live up to their name. And - if you need a pick up or drop off ride, it is always entertaining.
08/30/2018 Jeff Scholten 5 I went in for squeaky brakes and a LOF. Turns out I needed a new brake pads and drums. Even with the added work my truck was done on time. The communication with Blue was great he kept me informed throughout the day. Another great job. Thanks
08/17/2018 Sandra Ramsey 5 Being a single woman, having car trouble can be intimidating for me. I found Integrity via reviews and couldn’t be happier with the service I received. They repaired only what needed repaired, came in under the estimate, were courteous, explained everything, and even washed my car. Very happy!
08/17/2018 Lisa Sykes 5 Awesome team! Integrity provided high quality service for a fair price, and were very quick with my maintenance issues. Extremely upfront and knowledgeable, they provided me with options of what needed to be done immediately and what could wait if I needed to stretch my maintenance out. I highly recommend Integrity, and will certainly be returning!
08/17/2018 Robert Delaney 5 The cost of repairs was well within the estimate offered.
08/16/2018 Gary Wabaunsee 5 As always in the past Integrity Auto provided outstanding service and repairs. Kudos to Troy for quickly diagnosing the problem and repairing in a timely manner. I would never trust my car to any other repair facility. There guarantee is awesome.
08/14/2018 Missy Pruitt 5 Fast service, and great work.
08/10/2018 Sue Stewart 0 Always gives me excellent service
08/09/2018 Ed & Susan Lovejoy 5 Great service as usual. Barb was a fun ride.
08/08/2018 Merle Weatherby 5 Great customer service!
08/06/2018 Jimbo Pobrislo 5 Integrity is real! Honesty is real. Knowledge is real!
08/06/2018 Alma Zuniga 5 Good experience every time. On time and one hour wait for scheduled services and a ride to enjoy breakfast at a near by restaurant. Thank you Blue for always looking out for me!
07/26/2018 UA Parent from Havasu 5 Hello Blue. It's time for the boys to service their cars in Tucson (on their own). My goal was to find a ASE certified shop so they can continue scheduled maintenance on the Fit + Accord. Please thank your team for the prompt response to our initial inquiry. And thank you for taking care of them for this and future visits. It helps an out-of-town Dad sleep easier!
07/26/2018 Frank Aguirre 5 Very pleased with service received by Staff at Integrity Automotive. The name 100% fits this Company's Moto and services. Highly recommended. - bravo BFrank CCT Tucson ARIZONA
07/25/2018 JB 5 Stopped by to get a quote to have a heat exchanger line replaced since it was weeping a little bit. Instead of a quote Troy hollered to Joey who grabbed a couple of wrenches and tightened the line down - it was loose. I offered to pay for the 5 minutes of their time but Troy refused the offer. Thanks to Troy and Joey for taking the time to get me back on the road.
07/23/2018 Linda Lanan 5 Always the greatest, friendliest service for 20 plus years!
07/17/2018 Terri & Greg Martin 5 Friendly, great service and not over priced. They let you know what needs to be done, and will get your approval before it is done. They will also let you know if something can wait. Great shuttle service.
07/15/2018 Maggie Kirk 5 Your service was great. blue always takes care of me and my car. Thank you.
07/13/2018 Matt Langebartels 5 Happy with the service. Have gone here a few times and they are honest. That’s the most important quality for me in a mechanic. No complaints.
07/13/2018 Rob Mayer 5 Good service at Integrity. They back up the parts they put in your auto. Only auto repair shop that has earned my trust.
07/13/2018 Fred & Laura Hinte 5 As always, friendly, on time and efficient. Quality service and I know that I can trust them. We would never go anywhere else!
07/11/2018 Paul & Carol Taylor 5 Trust is emportment, for you & us
07/06/2018 David Fite 5 Had a problem with new tires rubbing the back fenders of my son's Mazda 6. Blue and Joe took care of the issue. I am pleased with the service and pricing.
07/06/2018 Craig & Beth Duncan 5 As always, top notch service and very friendly staff
07/04/2018 John Staebell 5 My first experience with Integrity Automotive did not start out well. After perusing various websites and reading many reviews, it sounded like Integrity was well named, that they lived up to their name. After calling them and asking about getting a brake job on my car, I was told the price would be around $200 or so. After leaving my car in their knowledgeable hands, they gave me a ride home. A few hours later I got the call. Sorry sir, your car will need new rotors as well as pads, and not just the regular rotors, you get the Premium rotors. The tab jumped to just north of $600, ouch! But here's the deal. I'm a car guy, and these people were able to intelligently explain to me the reasons why my bill jumped so much. They impressed me so much that in the future, I'll take my car to them just for oil changes! And I've been changing my own oil for more than 50 years! Dictionary.com defines integrity as, ""adherence to moral and ethical principles| soundness of moral character| honesty."" Integrity Automotive does live up to their name.
07/01/2018 Ann Coraggio 5 Integrity Automotive is very caring about their work and they take pride in all they do. Their customer service is the best. I won't take my vehicles anywhere else. Thank you Integrity for repairing my van. It is running better than it has been for a long time. Much needed!!
07/01/2018 Ann & Scott Coraggio 5 Integrity Automotive is very caring about their work and they take pride in all they do. Their customer service is the best. I won't take my vehicles anywhere else. Thank you Integrity for repairing my van. It is running better than it has been for a long time. Much needed!!
06/27/2018 Lee Mayes 4.5 another quality visit. took a car in for alignment check. Just a routine thing as new tires were installed since the last alignment. Need a small tweak. Made an appointment, car was done early in the day. Dealing with all those guys is great.
06/23/2018 Linda Lanan 5 Integrity is a great name for this company because throughout the many years I have entrusted them with all our vehicle needs, they have always taken care of every problem using the best honest solution.
06/20/2018 Jimbo Pobrislo 0 Extremely competent, honest, friendly
06/16/2018 Nester Gonzales 5 I was very satisfied with the service and quality work at this establishment. Pack rats got into my diesel truck and caused a lot of damage. I was able to get in and have the problem solved very quickly. They got me in and out quickly because I had to go to a funeral in New Mexico. I appreciated he professionalism. They kept in touch with me and advised on what was wrong and what it was going to cost. I didn't know this, but my truck insurance covered part of the damage. I'm new to Arizona and didn't know this until they told me. Great guys and gals, and they also wash your truck as part of the deal!
06/16/2018 Vanessa Zilmer 5 I brought my car in to have the air conditioning system serviced and the serpentine belt changed. They did great work again, made sure I had transportation to pick up my vehicle, and like last time, the job was done right and right on time!
06/15/2018 Rachel Gastellum 4.5 Our mechanic retired and we were looking for a ""vehicle"" doctor for our cars. I have a 2008 Nissan Altima and have never had an issue with it. However, it started to make a little noise and took it to someone to get a quote and find out exactly what was wrong. I then decided to get another quote and found Integrity Automative online and had many positive reviews. I called and they immediately checked my car, gave me a quote and were very honest about the many items my car had wrong. They found several items wrong with my car and an extra item that was left out from my previous quote that needed attention. They also indicated not all items were in bad shape and suggested which ones to repair. I was a little apprehensive at first, but after the repair on my vehicle, they offered to wash my car!!! Unfortunately I was in a hurry and couldn't wait for my car. My car runs much better and I found a repair home for our vehicles. Not only were they excellent but they are down the street from where we live and they still offered us a ride home. I gave it a 4.5 stars because I still think they were a bit pricey, but after driving my car, it was worth it. I will definitely return and give them my business. Very friendly people.
06/15/2018 Maggie Kirk 4.5 I was very pleased with the service I got on my last visit to Integrity. My car is no running good, no oil leaks, thank you.
06/14/2018 Sue Stewart 5 Service was excellent. Did everything they could to duplicate the problem I was saying I had and even had someone ride with me in the car to see if we could get the car to duplicate the issue. Even though it didn't I appreciate the above and beyond service they gave me.
06/14/2018 Charles Miller 5 Their name, ""Integrity"", says it all.
06/13/2018 John & Debbie Porter 5 Would have never thought the problem was what it was - but they got it fixed and we all very happy
06/08/2018 Ray & Jill Saxton 5 Great job as usual!! We can always count on Integrity to do it right. Many thanks. Ray & Jill
06/07/2018 Leonard / Laura Parker 5 Work is done right and the car done when promise
06/05/2018 Randy & Deb Brooks 4.5 As always great service and friendly folk. Thanks
05/30/2018 David Knoble 5 Same reliable service and info
05/24/2018 Don Upson 5 Always easy to work with. Very transparent with respect to pricing. Respectful of my time, providing rides home and back to the shop. Work always done correctly and they show the evidence.
05/23/2018 Lucas Colvert 5 Great service
05/18/2018 Jana 5 As always, these guys are awesome! They have taken care of my vehicles for many years and I wouldn't go anywhere else!
05/16/2018 Ed Stolmaker 5 I want to thank Charlie for getting the passenger window repaired the same day I called. Thanks again for your help Ed
05/11/2018 Randy Robertson 5 The most important thing to me about this automotive repair shop is the fact that they’re completely honest. The technician that worked on my truck was extraordinarily competent and the person that manage the process for me, Troy, Was absolutely professional and positive and he listened to every single one of my concerns and addressed all of them. I highly recommend integrity auto in Tucson Arizona.
05/09/2018 John Kennah 5 Changed my oil with integrity.
05/07/2018 James G 5 Integrity always provides professional, trustworthy and courteous service. That’s why they get my business.
05/05/2018 Vanessa Zilmer 5 Excellent service at a very reasonable price! I was stranded and had to have my car towed to the shop. Their driver picked me up and gave me a ride home and brought me back when it was time to pick up my car. They did a great job and I can't believe how fast it was! Thank you so much!
05/03/2018 Brian Bishop 5 Service was performed quickly and was cheaper than the actual quote. Friendly staff and very knowledgeable.
05/03/2018 Ted & Thelma Quayle 5 Well my AC stopped working just in time to see the temperature will rise to 101 in 4 days and my check engine light came on as well. I called my most trusted guys at Integrity Automotive & Diesel and my buddy Blue informed me that they were so slammed that they weren't taking any more appointments until the following week. I told Blue that Ted's only Aunt was having a birthday gathering on next Monday for her 94th Birthday. Blue told me to bring in my car and they would work me in. This they did!! They had my car all fixed by evening and now we can take our trip knowing it is in top notch running condition. This is why I so trust Integrity for all our vehicle repairs. Integrity Auto & Diesel is absolutely the best auto repair around and I have been taking my vehicles to them for 14 years now and they are the ""BEST"" in my book.
05/02/2018 Terry Riley 5 Great Service.
04/30/2018 Cindy Van Maren 5 Great as always!
04/29/2018 Kelvin & Pamela Gaiser 5 Truly outstanding service and professionalism, they display a since concern and appreciation for their customers..
04/27/2018 john mall 5 just came on board with our company trucks. so far so good 2 for 2. keep up the good work.
04/25/2018 Jimbo Pobrislo 5 Honest, honest, honest!
04/25/2018 Susette Swier 5 They are honest and won't do anything you haven't ok'd and timely in repair work.
04/22/2018 Ed & Susan Lovejoy 5 Always great service. Explanations understandable. Friendly caring staff. Highly recommend Integrity Automotive.
04/19/2018 Mike Pargas 5 Top notch customer service and fast dependable work.
04/19/2018 Paul & Carol Taylor 5 Satisfied with the finished product.Finished sooner than I expected, thank you.
04/18/2018 Lyle Richardson 5 Always the best service. On time keeps you informed and usually right in line with their initial estimate. Won’t ever go anywhere else.
04/15/2018 Glenn & Ann Hoover 5 Great service
04/12/2018 Carol Whigham 5 Great service
04/12/2018 Anonymous 5 Always attentive & focused, reasonable service.
04/11/2018 Roxanne Ross 5 Excellent customer service. Very accommodating
04/10/2018 Eddie O'keefe 5 Drive shaft replacement, great job!
04/07/2018 Fred & Laura Hinte 5 Always great service - shuttle was on time,service was on time and repair suggestions are always noted. They also never fail to let me know what might be covered under the warranty which is greatly appreciated. We would never go anywhere else and have referred everyone we know to this business.
04/05/2018 James Key 4 I'VE ALWAYS BEEN HAPPY WITH CHARLIE
04/04/2018 Thayer 5 I've had three experiences with these folks, and each one has been excellent. They explain the diagnoses, answer any questions, and don't pressure me to rebuild the entire vehicle because of a simple problem. I'm very happy to find them.
04/03/2018 Rick Vanskiver 5 Received a prompt estimate of the cost from Charlie and later spoke with Troy who said they could do the requested service the next day. Dropped my vehicle off the next morning and got a ride home with Barb. Troy called me by noon and told me my vehicle was ready. Again got a ride back to the shop. I've had several of my vehicles serviced by Integrity over the past few years. They have always been friendly and helpful.
03/29/2018 Alma Zuniga 5 Always a pleasure to do business and have my car service done at Integrity. Thanks Blue for your great customer service.
03/27/2018 David Newman 5 You can’t ask for better personal contact and service. I will continue to have my deisel Ford F-250 serviced there!
03/21/2018 Casey / Chelsea Hogan 5 When I get my vehicles worked on at Intergrity I never have to go back. It’s always done right the first time.
03/16/2018 Maynard & Gerri Kramer 5 Solid performance!
03/15/2018 Mark Zimmerman 5 Had a crazy oil pressure gauge indicator with no good explanation. I was referred to Integrity and needed a quick fix since trailering with the truck 2 days later. Blue took the truck and had it up and running in time for us to get out of town as scheduled. Great service.
03/15/2018 Sandra Brown 5 Very good customer service and friendly. They always let me know if a service is coming up to be done or if something needs to be watched that might be getting worn out because I have an old vehicle.
03/13/2018 Terry Riley 5 They are always professional and on time
03/08/2018 Art C 5 I called to make an appointment. It was for the next day. When I arrived, I told them my vehicle issue. I was given a detailed run down on what they would do and they would let me know before the work was done. They promptly called me back told me what was wrong with my vehicle and explained all the cost to me. I was never pressured or rushed into making the decision of getting the work done. I was pleasantly surprised that they provided a courtesy ride to and from, as needed, and I needed it. That took away a lot of the hassle of having to coordinate a ride back. They called me when my vehicle was completed, I was picked up via Integrity courtesy ride, then they verbally explained everything that was performed on my vehicle. The invoice was itemized and very easy to read. To top it all off, my car was also washed!! Integrity Auto Repair will now be my go to, vehicle repair shop. Thank you for the great service!
03/07/2018 John & Debbie Porter 5 You guys are the best
02/21/2018 Rod Rupp 5 Great service, great knowledge, friendly and reasonable.
02/21/2018 Ted & Thelma Quayle 4.5 We had some computer problems with our PT Cruiser and dropped it off at Integrity Automotive and later picked it up in top notch running condition. I know when I have a problem with one of our vehicles, whether it is our PT Cruiser, Motorhome, Pickup, or our Corvette, I'm in great hands with Integrity. I feel so blessed to have been with the Integrity Group for around 14 years now and have had the confidence to know that when I drop off one of our vehicles and pick it up, it will be in great running condition. ""INTEGRITY, YOU DESERVE THE OLYMPIC GOLD""!
02/21/2018 Thelma Quayle 5 We had some computer problems with our PT Cruiser and dropped it off at Integrity Automotive and later picked it up in top notch running condition. I know when I have a problem with one of our vehicles, whether it is our PT Cruiser, Motorhome, Pickup, or our Corvette, I'm in great hands with Integrity. I feel so blessed to have been with the Integrity Group for around 14 years now and have had the confidence to know that when I drop off one of our vehicles and pick it up, it will be in great running condition. ""INTEGRITY, YOU DESERVE THE OLYMPIC GOLD""!
02/21/2018 Eric Schroeder 5 Great job as always. I would highly recommend this shop for any diesel owner who needs service!
02/20/2018 Arthur Jacobsen 5 Great work at a fair price. I've been a customer for over 10 years and would highly recommend Integrity. Honest people and a pleasure to work with. Since my wife and I share 1 car their free shuttle service is a huge plus for us.
02/20/2018 Bill 5 I recently used Integrity Automotive for replacement of timing belt, water pump and flushing of cooling system on my Volvo XC70. They provided excellent work and communication, beginning with the estimate, doing the work, and providing me with transportation to and from my home. I recommend them highly..
02/16/2018 Roy Valenzuela 5 Your service was spot on from the minute I walked in, to the time my wife picked up the vehicle. I have not driven the car as of yet, however, I will do so this weekend. Blue, my service provider was accommodating throughout the process.Barb, the courtesy car driver was the star in the whole experience.
02/15/2018 Jana 5 Integrity is the absolute best! These folks have taken care of our vehicles for many years and I wouldn't go anywhere else. Their time and dollar estimates are always spot on and they are people you can trust to take care of your care. Choose Integrity!
02/06/2018 Lee Mayes 4.5 Took my daughters car in today. Barbara gave me a ride home which is always nice. In a couple hours I was called with the diagnosis and was actually something I could take care of. I was billed only for their time to diagnose. Barbara again picked me up and took me to the shop. This is my go to shop and will go there again.
02/05/2018 Merideth Bliss 5 I am continually impressed with the people and the worke they do. This time I made an appointment and waited for them to finish. True to their word, they were done in on hour. Excellent prices and service. Well worth the drive completely across town!!
02/05/2018 Larry Turowski 5 Giving you 5 stars. Great service, good value, and honest folks. Troy handled the service on our Jeep Wrangler. Super job. Why go anywhere else?
02/02/2018 Charles Miller 5 Their name ""Integrity"" says it all. Prompt, on time, price as stated, recommended future work to be scheduled (with no pressure to do it), and a friendly atmosphere.
02/02/2018 Terry Riley 5 Service was excellent. They let us know what needed to be done.
01/30/2018 Maureen & Robert Martin / Secker 5 See below
01/23/2018 Bob Washburn 5 Knowledgeable & Friendly
01/23/2018 Bill Weinstein 5 Started work on my car at the time of appointment and finished at the time they said they would. Shop clean and had a nice waiting room.
01/20/2018 Gregory Dubard 5 The service was fast professional and high quality. I appreciate everything they did for me yesterday.
01/18/2018 Deb Nier 5 Called to make a appointment for my car as it was making a funny noise. Blue had me bring the car in the same morning, told him about the problem and he said they would check it out and give me a call. As promised he called quoted me a price and had it fixed as promise. They kept me updated and I couldn’t be more pleased with there work and very professional service. I will be back!!
01/15/2018 Emily Vann 5 Blue and Charlie are amazing! I recently had to have a MAJOR engine overhaul. Integrity took great care of me, kept me informed and got me back up to par. My family and I have known them for many years and we always recommend them to everyone. They are always honest and will never try to sell you something you don't need!
01/13/2018 Fred & Laura Hinte 5 Same as always, friendly and efficient. Thanks for years of excellent service.
01/13/2018 Ted & Thelma Quayle 5 We picked up our Motor Home up at Integrity and we were confident than when we picked it up it would be in top notch running, safe condition. My son took the Motor Home to California with no problems whatsoever. This is why we will only go to Integrity for our repairs. Not only do they treat you like family, their work ensures that you can get back into your vehicle knowing you have had the best, top notch mechanics around to complete the requirements done on your vehicle. We have been with Integrity for around 13 years now and they have never steered me wrong and I will continue with Integrity for all my vehicle repairs. Integrity!!! YOU'RE THE BEST""!!!
01/10/2018 Robert Delaney 5 It's always nice to do business with folks who care.
01/04/2018 Oda Bowman 5 Always have received courteous and good work. Just a little something extra tho for those of us that have to wait for things other than just a service. Better selection of magazines and perhaps a wall tv. with a set newsy station to watch. LOL Just a suggestion!
01/03/2018 Anonymous 5 Highly professional team. Consistently feel like recommendation for work is in line with what actually needs to be done - not trying add additional items that don't need tending to. They perform work expediently and keep me updated on progress.
01/02/2018 Terry Riley 5 The truck was fixed quickly as promised
12/30/2017 Judy Morgan 5 I have always had the best service with you. I will be taking my car into you everytime. I feel you are very honest and I really trust you. Thank you for everything you do for me.
12/29/2017 Dennis & Debbie Weitzell 5 We've had our cars serviced at Integrity Automotive for several years now. Their service has always been thorough and fast. I arrived early for my appointment and they were able to work me in quickly while I waited and it was finished earlier than I expected.They have always explained any areas of concern and left it to me to decide on what should be done. There is no hard-selling and I appreciate that.
12/29/2017 Claire Bray 5 Always great service| it's wonderful to know we can trust Integrity's word and work.
12/28/2017 Don Upson 5 I went in with one of those elusive ""electrical problems"" and Integrity got to the bottom of it quickly and economically. These guys are excellent at what they do, and reasonable in their charges. They let you know in advance of repairs/replacements that are on the horizon. Can't ask for more.
12/23/2017 Duane & Shannon Enos 4 Good service.
12/18/2017 Mark 5 1st time customer here at Integrity Auto and I was impressed. Quality service advisor, work was reasonable priced and completed on time. Hopefully I won’t need future maintenance but if I do, I will come back to Integrity Auto.
12/17/2017 Warren & Linda Youel 5 Always a pleasure to do business with Integrity. What a great company and great people.
12/14/2017 Lolita Brockington 5 I highly recommend Integrity Automotive and Diesel. They are one of the most competent, responsible, and customer friendly auto repair businesses I have ever dealt with. They not only contact me when important auto check-ups are due, but also are immediately available when emergency repairs are needed. I would never go to any other automotive repair shop than Integrity. They truly stand by their name!!!
12/14/2017 Fran & Anna Sherlock 5 We have always found service & recommendations to be honest, reasonably priced and completed in a timely fashion. This was no exception! Thank you for being so helpful & trustworthy!! I am resting easy with new brakes😊
12/13/2017 John & Debbie Porter 4 Starts a lot better with new starter - haven't tried window washer yet - thanks for the wash job
12/12/2017 Tina & Paul Mickelberg 5 Always know I can depend on Integrity to do a thorough job. Appreciate the input on future needs for my vehicle. Thanks again.
12/11/2017 Terry Riley 5 Service was terrific
12/09/2017 John & Mary Placer 5 Friendly, excellent service as usual.
12/08/2017 Mike Rainer 5 Top notch service. The employees have great knowledge on taking care and fixing vehicles. Service is great and friendly. Repair was taken care of in a fast manner. Would recommend Integrity to anyone who needs work done on their vehicles and will definitely use them on any future repair issues.
12/05/2017 Brian & Susan Boylan 5 Great service as always!! We have trusted Integrity to perform service on our cars for over 10 years!
12/05/2017 Charles Miller 5 Their name, Integrity, says it all.
12/03/2017 Jay Rokey 5 very professional with why, how, when, the procedure would be done.
11/30/2017 David & Jill Waffler 5 Wonderful as always!
11/29/2017 Dan D 5 Very prompt and professional. Complete full synthetic oil change and inspection was reasonable. Appreciate the referral by our neighbors.
11/28/2017 Don Upson 5 Always do exactly what is needed and communicate extremely well.
11/26/2017 Fred Verdugo 5 good work everytime
11/22/2017 Rudolph Rabe 5 Good brake service, and cleaning up power steering system. I wasn't aware it neeneded attention.
11/22/2017 Gary Wabaunsee 5 Professional, quality and prompt describe Integrity. Not cheap but the old adage of “you get what you pay for” applies here. I have been using Integrity for several years and have not been disappointed in the quality of their work.
11/21/2017 Anonymous 5 Thanks guys for fast and courteous service!
11/20/2017 Joseph Barzar 5 Peace of mind is everything , I feel so at ease with my vehicles in there hands . No worries with this team !
11/18/2017 Warren & Linda Youel 5 Always great and honest service.
11/16/2017 Elizabeth McMahon 5 Great service. Reliable. Fairly priced. Can’t say enough good things.
11/16/2017 Bob Washburn 5 Easy to work with. Felt confident that their goal was a satisfied customer.
11/10/2017 Robert Sullivan 5 I RV full time with my chevy duramax diesel and 5th wheel traveling the country, have been having problems losing engine power when pulling in grades and strong winds, went to 3 different chevy dealerships and 2 independent repair shops, all to no avail. Found Ingegrity of Tucson on the internet, stopped to talk and left my truck with them the following day, they performed a complete diagnosis, found the problem that no one else did, and completed the repairs on time and within the planned expense. I would highly recomend them for all of your automotive needs.
11/08/2017 Eric Horne 5 Awesome service! Service times always far exceed my expectations.
11/07/2017 Cindy 5 Everyone is always professional, nice and competent! I wouldn’t take my car anywhere else
11/02/2017 Terry Riley 5 The service was professional and let me know exactly what was wrong.
10/31/2017 Michael Pargas 5 Extremely satisfied with the work and customer service....
10/28/2017 Ray Saxton 4.5 Thanks for the quick turnaround.Well done as always.
10/26/2017 Jackie Jones 5 Always professional, knowledgeable, & friendly. I appreciate their service and recommendations to keep me on the road, the courtesy ride service is a lifesaver for me.
10/25/2017 Vicki Thompson 5 I can't praise Integrity Automotive enough. If I could give more stars, I would. While I know that some auto repair shops can be condescending to their female customers, that has never been the case at Integrity. Besides that, I wait for my vehicle during an oil change or minor repair and I've been constantly impressed with the professionalism displayed with other customers. The business is aptly named. It definitely has integrity.
10/25/2017 Vicki Lewis Thompson 5 I can't praise Integrity Automotive enough. If I could give more stars, I would. While I know that some auto repair shops can be condescending to their female customers, that has never been the case at Integrity. Besides that, I wait for my vehicle during an oil change or minor repair and I've been constantly impressed with the professionalism displayed with other customers. The business is aptly named. It definitely has integrity.
10/22/2017 Brian & Susan Boylan 5 Great service as always!! Integrity does not disappoint!!
10/21/2017 Rose Mardula 5 We took a 2008 Cadillac CTS to Integrity when another auto repair establishment indicated they could not find the source of the headlight failure. Joe took the time to troubleshoot the issue and discovered a dual fuse system| fuse cost $2.69| our trust in Integrity - Priceless.
10/20/2017 Marc Summersett 5 Recently I took my daughters car there. Charlie went above and beyond to make sure I was taken care of. This is the third time I’ve taken a care there and each time has been the same. I’ve never been to a auto shop with as great customer service as here. I’m a customer for life.
10/19/2017 David & Wendy Madrid 5 Working with the guys in the shop is terrific. We trust them with our vehicles and they never fail us. Thank you!
10/19/2017 Alma Zuniga 5 Great customer service. They take care of my Prius every 3000-5000 miles. Mark aka Blue is great.
10/18/2017 Fred & Laura Hinte 5 As always service was fast, friendly and professional. We would never go anywhere else!
10/17/2017 Pamela Dockendorf Reisinger 5 I can't say enough good things about Integrity. They have been my auto shop for over 10 years. Today I brought my car in at 4:30 pm because I had run over a large boulder and was worried I may have damaged something. Even though they had a lot of cars they were already working on, they looked at mine right away, fixed some very minor things and did not charge me for any of it. Customer service at its finest.
10/10/2017 Bekki Booth 5 Thank you again for great service
10/10/2017 Duane & Shannon Enos 5 Integrity has always got my F350 in for service on a moment's notice. Thanks again.
10/06/2017 Valerie Amstutz 5 Very friendly & knowledgeable staff. Convenient scheduling & very fair pricing.
10/02/2017 Jeff Gurvine 5 I really like the personnel, the clean shop, and the professional way all work is done. I especially like the complete inspection of my older vehicle to tell me what might be needed. Best $ I ever spent.
10/01/2017 Robert Delaney 5 I AM EXTREMELY SATISFIED WITH THE SERVICE AT INTEGRITY MOTORS. I FEEL THAT YOU GET A SQUARE DEAL FROM THEM PLUS, IF AN ISSUE POPS UP, YOU WILL GET A CALL TO TALK OVER THE ISSUE PRIOR TO WORK BEING DONE. YOU DECIDE SO THERE ARE NO SURPRISES AT VEHICLE PICK-UP TIME. I HIGHLY RECOMMEND INTEGRITY FOR YOUR VEHICLE SERVICE AND MAINTENANCE.
09/28/2017 Ray Saxton 5 Good job!
09/27/2017 Anonymous 5 The Integrity Automotive team is AWESOME!
09/27/2017 Chuck Davis 5 The name says it all, ""Integrity Automotive Diesel"". I always did my own repair work until my diesel truck had a problem beyond my capability. Reluctantly I took it to two Diesel repair places in Tucson for estimates. The first one had a laundry list of things wrong and a quote of over $5K. Wow...I was ready to trade in my favorite truck! Then, to get a second opinion, I took it to Integrity....did not tell them anything about the first estimate. They took 1 day and called me...""we know exactly what the problem is and we can fix it"". Nervously, I asked the cost... $1,090.00. What...how can that be? Told them about the other quote....yeah it sounds like the other place added on things that are not needed at all. Trust us...we have seen this problem before on trucks like your's. I did trust them and my truck runs like new! I picked up my truck and left my Jeep Grand Cherokee with them to fix anything that needed fixing....I trust them that much now!
09/21/2017 Misty Dambrosio 5 They were polite and professional. They fixed our issue with our truck in a timely manner for a reasonable price!
09/17/2017 Lee Mayes 4.5 Today was for a/c repair. Those are frequently expensive and today was no exception. Charlie let me know the bad news and we discussed in depth my options. We both agreed that a new compressor MUST be OEM and not a reman. Other optional work was discussed and agreed upon. The work was done timely and their quality is always good.
09/16/2017 Robert & Lee 5 Great service as always. Diagnosed and remedied problems as promised. Had a rear end rattle that had been very annoying for months - this was also found and fixed.
09/11/2017 Ted & Thelma Quayle 4.5 Best auto repair shop ever!!!
09/09/2017 Anonymous 5 To sum up Don and Charley and their staff in one word--trustworthy. Integrity A & D has served us well through 3 cars and our family through 2 generations. They won't fix what doesn't need to be fixed, and they don't make a repair until they know what needs to be done. They are always professional, friendly, and accommodating. Thank you, Integrity A & D.
09/09/2017 Becky Meredith 5 ***** they do a good job
09/04/2017 Ted Eyde 5 Excellent service. Got the brakes repaired. Professionally done and on time. Ted Eyde
08/30/2017 Robert Delaney 5 My vehicle repaired and delivered as promised for less than estimated. Can you ask for more?
08/30/2017 Lolita Brockington 5 As usual, excellent service. I would not go yo any other, and I have recommended them to others many times. Thanks folks, you are much appreciated!!!
08/29/2017 D Swansey 5 I had heard that Integrity Automotive had a good reputation, so I decided to give them a try. They were kind, generous and friendly through out the process. They gave me a ride home when I dropped off my car. They gave my car a thorough ""physical"" as I had requested. They gave me an estimate before doing any work. They gave me the discount I qualified for and the online coupon as well. They not only performed the repairs I requested, they also washed and vacuumed my car. And they picked me up to bring me to the shop so I could pick up my car. Super people. Lots of great friendly service. The car works beautifully. I'll definitely be back!
08/22/2017 Michelle Martin 5 I can't believe it! My left low beam head light went out last night on my way home from work. I called the dealership - it would cost about $62.00 and they can get me in on Friday afternoon. I called Integrity Automotive. They said they have the bulb in stock, it'll cost about $24.00 and if I bring it by today, they can install while I wait. I went over at 2:15 and Troy handed me my keys back at 2:20! What service!! They quoted me a price far less than the dealer - actually, it was at cost and delivered as promised! They now have a new customer for life!!
08/16/2017 Lee Mayes 5 another job well done. Several weeks ago this vehicle was taken in for alignment. The suspension was inspected and needed repairs before it could be aligned. A detailed list of work needed was given at that time. I completed all repairs and today the alignment was done, maybe too 1.5 hours total. Got a ride home when dropping the car off and then again when it was done. Will continue to do my repair business here.
08/15/2017 Stephanie 5 Integrity Automotive stands up to its name. A newly installed part failed after only 90 days. They warrantied both the part and the labor needed to replace it. They also immediately coordinated with Hertz on my behalf and drove me to their office, so I suffered no inconvenience. It's never pleasant to have car troubles, but the Integrity staff really goes out of their way to take care of you, make sure you're safe, and limit the stress. Thank you!
08/12/2017 Kathryn Sanders 5 Went above and beyond, thanks so much :)
08/11/2017 Len Robbins 5 Integrity provided us with prompt, professional service, as they always do. We really appreciate the quality support they give us in maintaining our commercial service vehicles.
08/08/2017 Gary Wabaunsee 5 I have used Integrity Automotive several times in the past and have always been extremely satisfied with their work and customer service. It is rare that you get a guarantee that you can actually have trust in to honor.
08/08/2017 Marc Walker 5 Great service, top quality work, professional and friendly staff. I gladly recommend Integrity to friends and neighbors.
07/31/2017 Anonymous 5 Quick, efficient and very helpful.
07/28/2017 Todd Hess 5 Always upfront, honest, and friendly. That's all I am looking for.
07/27/2017 Steve Nall 5 Troy was excellent...quality...service and options...
07/22/2017 Fred Verdugo 5 great work. great people
07/19/2017 John & Debbie Porter 4 thanks works good
07/13/2017 Greg Loveless 5 Best Automotive shop and the most professional shop in all of Tucson very friendly and knowledgeable staff. They will see that all your needs are taken care of. I HIGHLY recommend this shop.
07/13/2017 Jane Welti 5 I am so pleased with the professional service at Integrity Automotive. Everything was explained to me in detail and I felt such a trust in the service advisor! I truly believe the goal is to service, maintain and take excellent care of my car. I like that feeling!
07/12/2017 Bonnie Holloway 5 Same as below. That says it all.
07/11/2017 Wayne & Amy Millett 5 Communication and service were top notch. They called when they said they would to update and knowledge of everything was very impressive. Prices were reasonable and they made sure to get everything done right the 1st time. They will be getting our business again I'm sure!
07/11/2017 Brenda Pries 5 Great Setvice!
07/09/2017 Sean K 5 Brought my Jeep in for some work and was provided excellent service! Blue was very accommodating, even after an appointment mix up, and worked my car in as soon as he could. He provided updates regularly and only recommended what needed to be done (so many places just do what you tell them to do even if you don't need it). I appreciate the honesty and dedication to getting the job done. I will be definitely be returning for additional work and it is nice to know there is a quality shop in my area of town I can count on.
07/06/2017 Jennifer H 5 Always helpful, fast, & friendly. Even though there are literally 100's of other auto-shops closer, Integrity is worth the trip!
07/01/2017 Maggie Romance 5 I'm not an easy person to trust a mechanical shop, but Integrity Auto Repairs is named right. I got a referral from a young man working at Sears Auto. He said ""my dad will only use Integrity Diesel for his truck"". When Charlie, one of the owners, goes over recommendations and starts with, ""you have more right with your truck"" ...that was the first clue. The work was done within the time allotted, at the amount discussed (without the dreaded call that always comes from other shops). And lest I forget, they actually vacuum/wash your vehicle! It took me 12 years to find the right mechanic shop and now I have.
06/28/2017 Kim Mantel 5 Service and honesty, the integrity of this business, is what will have us returning for repairs and service with any vehicle we own. Integrity Automotive has helped us maintain our 21 year old Nissan Pathfinder these last 10 years in AZ. We appreciate their direct and experienced communication with estimates, repairs, and in giving options to the customer. This dedicated customer, community, and vehicle service runs thru the owners, staff, and mechanics and they stand behind their business. We stand behind them!
06/27/2017 Brian & Susan Boylan 5 Integrity, as always, did a wonderful job on replacing one of the arms on the steering column that controls the blinkers and a very long and tedious job of replacing the A/C blower motor! You need your A/C in Tucson in the summer. Thanks, Integrity!!
06/23/2017 Anonymous 5 Amazing professionals, did a great job on all my repairs, I would recommend them to anyone, it's why I keep coming back for all my vehicle service needs!
06/21/2017 Kevin & Pam Kercheval 5 Great service! Very friendly people! This is a great place to have auto service done!
06/20/2017 Sue Wybraniec 5 Great service. I really appreciate the shuttle home and back.
06/20/2017 Cindy 5 Fast and efficient service once again!
06/15/2017 Marvin Ruthenberg 4.5 Diagnosed and completed on time as quoted.
06/13/2017 David & Wendy Madrid 5 Its always a pleasure dealing with Integrity Automotive. We trust their abilities to find the mechanical problems and get them fixed. They warranty their work for a year which makes doing business with them a positive experience. Blue, Charley and Troy are on top of the problem and give the customer the full assessment on whats wrong and what it will take to fix it. Barbara is great at getting customers to and from the shop in the shuttle. All in all, a good experience. Thank you!
06/09/2017 Chris Reed 5 great service!!! great people!!! thank you :)
06/07/2017 Anonymous 5 Troy and Blue are so helpful and patient and the guys do great work.
06/05/2017 RY 5 Efficient, friendly and cost effective. Highly recommend.
06/03/2017 Beth Hawley 0 I'm always pleased with the work - Joe is an excellent mechanic, Blue is always friendly, cheerful and everyone is professional.
06/02/2017 Frank Lopez 2 no difference than other repair shops,,,,,,
05/31/2017 Anonymous 5 I have used Integrity for several years now. They are courteous, thorough, honest and always complete the work needed within the time frame they promise.
05/28/2017 Marc Walker 5 Great service as always. Courteous, friendly & professional.
05/26/2017 Brent Newcomb 5 Integrity Automotive provided the greatest customer service I've ever received from a Mechanic or Auto shop. This was my first time bringing my truck in but I'll be sure to do it next time it's needed!
05/20/2017 Leonard Parker 4.5 these people are great the service is the best around and you can trust them
05/18/2017 Anonymous 5 Stellar service as always. I would recommend Integrity to anybody looking for an excellent mechanic.
05/18/2017 Bonnie Holloway 4.5 Great sevice. Communication I can understand. And yes, Charlie should be president!
05/17/2017 Bonnie Holloway 3.5 Great service. Great communication, that I can understand. Charlie you get my vote for President!
05/15/2017 Larry Turowski 5 Being a snowbird, I was looking for a local repair service to prepare our Jeep Wrangler Rubicon for a 4000 mile trip back East. Searched the web for firms with good reviews. Integrity had great reviews so I went with them. Service Mgr. Troy handled everything very well. Oil , plugs, cables were changed. Got the Jeep back by mid afternoon. Also, thanks to Barb for the shuttle service. Will definitely return.
05/12/2017 Erik Kruse 5 Fantastic as usual.
05/10/2017 Tim & Mary Murphy 4 DOES QUALITY WORK AND VERY HONEST WITH CUSTOMERS ABOUT WHAT NEEDS TO BE DONE.
05/09/2017 Fred Verdugo 5 very professional ,every time.always pleased
05/04/2017 Don Upson 5 Everything done efficiently and, as far as I can tell, correctly. Prices are fair. What's not to like?
04/30/2017 Claire Bray 5 Excellent service.
04/29/2017 Diana Green 4 Did a fast and thorough job on my vehicle. Very satisfied. Thank you
04/29/2017 Levi Maki 5 Great group of people. Fast and friendly service. Wouldn't take my diesel anywhere else
04/23/2017 Charles Miller 5 Their name says it all - ""Integrity."
04/20/2017 Bekki Booth 5 Got to Integrity at 5 pm with bad battery that would not hold a charge. They were able to get a new battery as mine is an odd one & get it installed & me on my way before they closed at 6.
04/19/2017 Tina & Paul Mickelberg 5 So great to know I can count on Integrity to do a great job fixing my vehicles, quickly and affordably.
04/15/2017 Jana Davis 5 Everyone at Integrity is the best! I've been having my vehicles serviced here for many years and highly recommend them to anyone who wants to work with honest folks and have quality work done.
04/13/2017 Anonymous 5 As always, got things figured out, contacted me, did the work, picked me up and everything is good. :)
04/10/2017 Jennifer Harmon 5 Excellent service - friendly, professional, & helpful.
04/10/2017 Fran & Anna Sherlock 5 As usual, you were able to ""fit us in"" and repair our Suburban when we experienced an unexpected breakdown. We are so grateful for your concern and expertise, getting us ""back in business"" transporting grandkids in a timely fashion.
04/08/2017 Fred Verdugo 5 great work ....hones, top quality mechanics.always a pleasure.
04/07/2017 Kim S 5 Great service! Professional and knowledgeable staff have kept our 2003 Toyota Sequoia running smoothly for years. They know their business and deliver what they promise. Much more affordable than ""the dealership."" Great experience every time.
04/06/2017 Maggie Kirk 5 My brakes are working fine. Thank you.
04/06/2017 Sue Stewart 0 Service is always excellent.
04/05/2017 Lucas Conway 5 Great service, recommended!
04/05/2017 Paul Flikkema 5 Excellent. Integrity did a pre-sale inspection and found an issue that was verified by the seller's mechanic - and fixed by the owner.
03/25/2017 Ron 5 I decided to take my Mercedes Diesel Sprinter to this place after having had less than satisfactory work completed at two other supposedly expert diesel repair facilities. Although my work was minor, I was very impressed with how quickly they were able to get me in and out and what I thought was a very reasonable price. After my very pleasant experience, I will be going back to them with all my vehicles, especially my diesel.
03/25/2017 Judy Morgan 5 As always was very happy with your service.
03/21/2017 Jeannine Burton 5 It is​ always a pleasure taking my car here. I trust what they have to say and when they fix it it's fixed right the first time
03/18/2017 Adam Clark 5 My van was making a loud squealing noise so I contacted Integrity Automotive, which had been recommended to me by my sister. When I brought the van in I talked with Tony who asked a number of questions to try to pinpoint what the problem was before even getting under the hood. They quickly determined that the problem was most likely a loose belt. Rather than going for the more costly repair--pulling things apart and replacing the belt--they opted for the simple and easy fix of adjusting the tension, which did the job of eliminating the squeal. It was a satisfactory experience all around. I'll definitely be coming back here in the future.
03/15/2017 Susan Snasdell 5 Very professional and honest.
03/14/2017 Marsha Mong 5 Customer service is beyond excellent. They went above and beyond to arrange alternate transportation for me during some work being done. I really appreciate all the staff. Blue was excellent as was Barbara and the rest. Thanks you guys for getting me back on the road.
03/11/2017 Up & Running Computers 5 Integrity Automotive does an excellent job with a personal touch of customer service.
03/10/2017 Barbara Harting 5 Always been very pleased with the service I get at Integrity!
03/08/2017 David & Candy Snider 5 Your name says it all. Thanks!
03/02/2017 Anonymous 5 I bought my son a truck that needed shocks, bushings. A few other minor repairs. They were very reasonable and honest. Highly recommend this shop
02/26/2017 Greg Bolte 3 Quality of work is very good, but you will definitely pay a premium. Even after spending over $4,000.00 on my truck with Integrity since last August, I don't feel as if I was treated as a valued customer. You will pay for every single item they can possibly charge you for and don't expect to get your truck back soon. They don't consider your time or pocketbook a big priority. I had to call a few times to get the status of my truck after being told they would call me. I am left with the feeling that unless you have no problem spending $10,000 on you diesel, you are a ""sub-prime"" customer and will be treated as such. After my last experience I needed to find a diesel mechanic who I can trust without question, and thankfully, I think I found one so I won't be taking my vehicle back to Integrity. I need a mechanic who understands some people don't have unlimited financial resources but are still in need of quality and honest work.
02/24/2017 Jeremiah Fountain 5 Honest, fairly priced and stayed on schedule. Don't know what more you can ask of a service shop. A tough name to live up to but they have.
02/22/2017 Jenny Watts 4 Always nice and friendly service
02/15/2017 C P 1 Brought vehicle in for ""service engine soon"" warning message. $200 to diagnose and replace cracked gas cap. Extremely disappointed in what I consider being way overcharged.
02/15/2017 Ann & Scott Coraggio 5 Integrity Automotive always does an excellent job. They ALWAYS perform a 22 point inspection and a battery condition test, even if you are only having an oil change. It's their courtesy to you.
02/14/2017 Rick & Dottie Ness 5 Thanks Blue and Charlie for the help. Oracle Ford fit us in right away.
02/11/2017 Brenda Pries 5 Best shop I have ever taken my car. Excellent service Excellent People. Always treated respectfully!
02/08/2017 Emily Vann 5 I left work at 3 in the afternoon to find my truck had a dead battery. After getting a jump, I went straight to Integrity and Charlie got me right in, changed the battery, checked the alternator and starter, and had me on my way within 45 mins. Thank you for being so efficient!
02/07/2017 Kathy Deason 5 As always, friendly, helpful and reasonably priced. They take exceptional care of my 2002 Lexus!
02/06/2017 Anonymous 5 They were very helpful, and gave me several options to pursue. There evaluation price was reasonable.
02/01/2017 Susan Fifer 5 Did what they said they would. Pricing seemed fair. Gave me a heads up on the next major service needed. If you make a breakfast time appointment you can easily walk to the Bisbee Breakfast Club while service being done.
02/01/2017 Carol Ann Whigham 5 Excellent service-glad you have a shuttle service
01/14/2017 Jason Taylor 5 Integrity is a great shop for anyone and any vehicle!
01/12/2017 Bill Paul 5 I have used this facility on several occassions and am always been very well satisfied with their work. They are respectful of my vehicles and have never failed to accomplish the work required to keep my vehicles at the top of their performance levels. I have used several other auto service facilities, and have found that the results varied a great deal, but not here, they deliver what we had agreed on, and on a timely basis. I have never been disapointed in any way. I will continue to use them in the future.
01/10/2017 Don & Francine Wilson 5 thanks, great job.
01/09/2017 David & Tina Cook 5 Great service and always explain issues, along with solutions, that is understandable. Thank you.
01/06/2017 David & Candy Snider 5 Thank you for all these years of service and honesty. We appreciate you.
01/03/2017 Anonymous 5 We have been taking our vehicles to Integrity Auto for years. They are always courteous, professional and keep us informed of the cost before moving forward with the work. We will continue to use their service.
01/01/2017 Greg Fallon 5 Thank you for fitting me into your exceptionally busy schedule. I am always impressed by the integrity of your service advisors, giving valuable recommendations on what my car needs and what it doesn't need. You've certainly earned my trust over the years.
01/01/2017 Up & Running Computers 5 Great service and turn around time!
12/22/2016 Andrew Brakel 5 I am very pleased with the service i recieved. The repair was done in a very short time compaired to the other people i have used in the past. I will be bringing my car here in the future if i need any repairs.
12/21/2016 Lee Lashlee 5 Good work, as always.
12/21/2016 Ed & Susan Lovejoy 5 This is our go to automotive shop. Friendly, courteous, helpful and honest.
12/15/2016 F. L. 5 This was my first visit to Integrity. I was impressed with the service from the team members in the office when dropping off and picking up my vehicle. Everyone was friendly and helpful. The work was completed within the time estimate and they did not try to sell me on any additional repairs!! I will be back.
12/14/2016 Ray Saxton 4.5 Great job!!
12/14/2016 Harry Baumann 5 Great customer service and as service techs, Integrity went above and beyond.
12/10/2016 Joan Knorr 5 We are pleased to have our car serviced by Integrity. We have confidence in the maintenance of the car and appreciate the records being kept and the reminders when service is required. You do exactly what you say you will do and do it efficiently. Thank you.
12/08/2016 Mrs.Royale Flush 5 You always do a fantastic job. Thank You !
12/07/2016 Susan Becker 5 I had a check engine light on for the past year and due for emissions on 12/15/16. I researched reviews and found Integrity Automotive and chose them based on the reviews. I dropped off the car and was informed upfront of the cost to perform the check engine light test and time it would take to complete the test. I also asked Integrity Automotive to do a complete overview of my 4Runner to let me know what other maintenance items needed to be completed since I was approaching 155k miles and want to keep my 4Runner for a long time. Integrity Automotive did the repair of the check engine light, completed a timing belt change, and lots of other maintenance items and was able to get me a good price on a Hertz rental up the street. The car was returned with a nice car wash and is doing great. I would highly recommend Integrity Automotive and will return for all my future service.
12/05/2016 Alma Zuniga 5 Always do a great job, thanks Blue
12/03/2016 Bill Paul 5 I have used your facility on several occasions, and have always been completly satisfied with the work and the way it was done. I have always dealt with Blue each time and have always been well satisfied with the work done by their service personnel.
11/30/2016 Randy & Deb Brooks 4 As always a great job. Your the firm I trust to do the right job at the right time. Thanks.
11/29/2016 Ann & Scott Coraggio 5 Clean and very awesome service. They take you home and pick you up. They are very personable.
11/26/2016 Duane Swanson 5 Great job on my car i'll be back
11/25/2016 Kathy Bond 5 Always wonderful, timely , experienced service. I recommend Integrity Auto to all my friends and co-workers. My family are customers too!
11/23/2016 Carolyn Quadarella 5 We love going to Integrity. Everyone there is not only knowledgeable and honest but also very personable. Just a great experience.
11/19/2016 Don & Francine Wilson 0 Hooorah
11/19/2016 Jason Mouso 5 Always a pleasure to do business here. Kind, courteous and professional.
11/15/2016 Doug Childress 5 Thank you for your honesty and great work!
11/13/2016 Merideth Bliss 5 Technician explained I asked in detail I could easily understand. Love this place
11/12/2016 Rose Mardula 5 Integrity Automotive has become my trusted 'go-to' for automotive issues. The customer service is outstanding and the work quality is always consistently excellent.
11/08/2016 Lee Lashlee 5 Integrity always goes above and beyond to help us. We really trust them.
11/04/2016 H. Thomas Crohurst 4.5 We've always had excellent service at a reasonable price. Desk and mechanics always listen and make recommendations.
11/01/2016 Charles Miller 5 The name ""Integrity"" says it all.
10/30/2016 Ray Saxton 0.5 Could not have asked for anything more. First class all the way.
10/29/2016 Anonymous 5 I had extensive work done on my 2500 Dodge Diesel emissions and fuel systems. In the process of doing the things I asked them to do, they found two items that the last mechanic had performed incorrectly and they found a broken part that would have caused me problems in the near future. My service adviser Jerry spent a good half hour explaining to me in very understandable verbiage how a diesel works and why the systems failed. I left with my newly washed, running awesome truck wondering what just happened because I actually felt satisfied and good about my experience. It's hard to find a good diesel mechanic, and I can't recommend Integrity Automotive enough.
10/28/2016 Wayne & Sherry Lersbak 5 Great, true and confident
10/24/2016 Darin Bagley 5 Great people always fair and honest. Definitely going back to them for all my automotive needs
10/21/2016 Brian & Eugenia Penning 5 Very professional and personable
10/16/2016 Bonnie Holloway 3.5 Great! The guys explain everything in detail! No surprises!
10/13/2016 Don Upson 5 Competent, courteous, careful, on-time...what's not to like?
10/10/2016 Maeve Johnson 5 Integrity is the BEST. I trust them with my car, and my husband does too. I recommend them without any hesitation.
10/04/2016 Anonymous 5 Very good service. Friendly staff, would highly recommend to anybody new to Tucson.
10/04/2016 Tim Cosby 5 Very good and fast service. I am looking forward to doing business with you.
10/01/2016 Rick & Karen Michika 5 Always great service! Love taking my vehicle here.
09/30/2016 Steve Buhrke 5 This is a great shop, I have been going to them for more than 10 years and have always had great service. It is nice to know you have a place you can go that you can trust! I have a good buddy who runs a shop up in the Phoenix area and I normally tell him what a shop is recommending I have done, parts to use, cost etc.. and these guys are always spot on as to what he would do. I would recommend this shop to anybody!
09/28/2016 Jim 5 The team at Integrity was very friendly and courteous. They were prompt and very conscientious. I would definitely recommend them.
09/21/2016 Peter Crook 5 I left other auto service places because they kept trying to sell me things like new struts (several times) which I didn't need. Integrity has been honest and treated me well. I recommend them, they are good people!
09/18/2016 Chuck King 5 Excellent service, on time and not trying to sell more than what I wanted done. Thanks, you have earned my loyalty.
09/16/2016 Rhonda Herrera 5 Great job as always, explaining everything needing to be done.
09/15/2016 Jerry Washburn 4 Thank you very much.
09/11/2016 Cheryl Martin 5 Troy and Blue are like brothers. They truly care about helping the customer.
09/11/2016 Greg Bolte 5 So glad I found this place. I bought my first diesel truck a couple of months ago and needed to find a diesel mechanic/shop I could trust and rely on. I saw so many favorable reviews and figured they must be doing something right. After having to have my 2005 Ford F-350 (yes, the infamous 6.0 L : ) worked on after I bought it, I ended up at Integrity and I quickly learned they are what they say they are| Honest and professional with a healthy dose of Integrity! Oh ya, they're friendly and responsive to customer's needs also. Nobody likes to spend their hard earned money on repairs, but when you need to it's nice to know there is a quality business like Integrity to turn to. Needless to say, I highly recommend them. I've talked to Jerry, Blue and Joe so far in my two visits....all super good people!
09/09/2016 Claire Bray 4.5 I find the service at Integrity Automotive to be of the highest quality. All potential issues with my car have always been well explained to me, and I have been advised properly as to which services are immediately necessary and which can be postponed for future service dates. I am always treated courteously and given appointments in a timely manner. I would recommend Integrity Automotive without reservation.
06/16/2016 Daniel & Lavonne 5 Friendly and honest service.
06/16/2016 Daniel & Lavonne 5 Friendly and honest service.
06/08/2016 Johanna G. 5 I live in Sahuarita, driving to Ina and Old Father was a bit out of my way, but I heard such wonderful things about Integrity I had to see for myself. They did not disappoint. I seriously dread taking my car to ""the shop"" because I do not know a thing about vehicles. Integrity did not disappoint. The people I saw in person were so welcoming ad friendly. I was immediately put at ease. They were upfront with me as to how long I would be there and even offered to drive me to where ever I wanted to go! I thought my repair would cost thousands.I ended up having minimal damage with low costs to repair. They could have charged me for things I didn't need and I would not have known it. When I told my husband what the damage was he was impressed with the cost of repair. They offered suggestions for maintenance in a no sales pressure way. I really appreciated that and will gladly drive the 30+ miles to have my car repaired or maintenance buy Integrity in the future.
06/04/2016 Up & Running Computers 5
06/02/2016 Harry 5 So happy we were referred to you by a friend. Your work and professional way we were dealt with was above and beyond our expectations.
05/26/2016 Thomas 5 Great service. Very impressed with front counter people.
05/26/2016 Daniel 5 Great service and honest. Troy and Barb were great, and willing to help in any way possible. I would recommend Integrity to anyone looking for a solid shop.
05/21/2016 Janet K 5 These guys are honest and caring! A very rare breed nowadays in the automotive repair business. My mom got stranded along I-10 near Tucson and was towed to this repair shop. And thank heavens she was towed here instead of somewhere else. They explained to her exactly what happened & what repairs were need for her car. They were honest and really wanted to do what was best for her. If you are ever in the Tucson area and need a car repair shop, this is the place to go. Many thanks to Blue & Charlie!
05/19/2016 Greg 5
05/12/2016 Vicki 5 Thanks to the efficiency of the mechanics at Integrity, the job they predicted would take 4 hours took less than 2. Impressive!
05/07/2016 Matt Smogor 5 Everyone at Integrity is constantly providing the best customer service. They are always explaining any issues with my vehicle and pay great attention to detail. Besides taking my daily driver I have taken my 1979 International Scout project to them and they have gone above and beyond to help get this vehicle back in its feet. I would be lost without everyone there! Thanks guys!!!!
05/06/2016 Ed & Susan 5 Great service as usual....
05/02/2016 Chris C. 5 We use Integrity Automotive for our fleet of courier vehicles, and have always received excellent service and fair prices. The techs always provide outstanding customer service and accurate quotes, and have our vehicles ready for us when they say they will be! They do a comprehensive check of the vehicle every time, and help your prepare for service needed down the road. We have been using Integrity for 5 months now and trust them with all our service needs.
04/28/2016 Rudolph 5 As usual, I was totally satisfied with the expert care Integrity Automotive gave my car. Thanks, Charlie!
04/28/2016 Victoria 5 Integrity Auto is fantastic! I trust them with my auto| they provide excellent service as well as extend outstanding customer appreciation
04/21/2016 Jennifer C. 5 If I have one place that I hate to go it's to get my car repaired. Not anymore my service manager's name was Jerry and he provided the absolutely best customer service that I've experienced ever as far as car repairs go. Not only did he explain every single detail to me he actually make sure that my car is in Tip-Top shape. They beat everyone else's price and we're very welcoming and friendly without being condescending for sale Z I will definitely go back to Integrity Automotive on Ina
04/21/2016 Kathy 5 Their name, Integrity reflects their service. I have recommended Integrity to many people!
04/21/2016 Thomas 5 satisfied
04/21/2016 Julie 5 Clean, quality, fair estimates. Will return.
04/21/2016 Doug 5 I have been with you since you opened your doors. You live up to your name. Your honesty, professionalism, and care for myself and car is fantastic. Thank you!
04/14/2016 Ed & Susan 5 Always satisfied with the service at Integrity
04/14/2016 Susette 5 They are friendly and answer all questions without hesitation and clearly without making me feel like a dummy. Won't try to sell you something or a service you don't need.
03/31/2016 Rose 5 Integrity Automotive has become my go-to shop for automotive issues. Most recently, I took my SUV in for the air conditioning special| ultimately there were no issues and I was charged only a nominal fee for the minor labor/checks they performed. Excellent customer service!!
03/27/2016 Barry N. 5 We are just passing through Tucson and needed some repair on our van. My sister, who lives here, recommend I.A. because that is where she get all her work done. We called in the morning and Blue the service advisor worked us right into the schedule. He was great. Fun, helpful, and knowledgeable. The work was all done quickly with the van ready that afternoon as promised. If service, reliability, and honestly is what you are looking for you will love this place.
03/25/2016 John & Debbie 5 great job
03/17/2016 Bob & Sandie 5 Everything is always done right. Sadly, I'm reaching a point where I can no longer drive the distance and must have Sandie do it for me. As well, we are a 1 income family since mine is 'government-fixed' - it may mean we'll have to have smaller items repaired locally rather than driving the distance using extra fuel, tire wear, etc.
03/17/2016 Maeve 5 I recommend Integrity Automotive. Their name is perfectly suited to their level of service. They are honest, dependable and provide what they say the will. Integrity Automotive is a great place to take you vehicles.
03/17/2016 Oscar & Henny 5
02/22/2016 Tom 5 BG products are the best. Your shop is excellent.
02/21/2016 josh h 5 Every time I go here the service blows me away. They are fair with their prices. They take care of me and my wife very well. I even got a phone call from them saying they are thankful for our business. Wow. Thanks again integrity auto
02/18/2016 Susan 5 Appreciated friendly, prompt service and assurance all well with my car after tune up.
02/11/2016 Patricia 5
02/11/2016 Julie 5
02/05/2016 Brenda 5 Great service!
02/04/2016 John & Debbie 5 Love the work you always tell it like it is and get it right thanks a lot for keeping the trucks running
02/04/2016 John & Debbie 5 You guys are great
02/02/2016 Mary 5 I love the people and their work at Integrity Automotive. Charlie thinks I am probably a stalker because I have followed him around Tucson for about 18 years.
01/30/2016 Michelle 5 Integrity Automotive made my oil change a great experience. They took care of my car and made sure everything on it was great. I thought I needed new tires and was already getting quotes for them when they let me know I had plenty of tire left and it wasn't necessary! One big worry off my shoulders!! Thank you guys so much for all your hard work and honesty!
01/28/2016 James 5
01/28/2016 Richard 5 Integrity Auto has consistently given me excellent service. This last time in for LOF, I asked to have my disc brakes checked for wear. Integrity pulled the wheels and inspected for disc wear at no additional charge. Very professional all the way! Thanks, Rich
01/28/2016 Rose 5 Integrity Automotive has quickly become our go-to repair shop for issues with our vehicles. Thus far the service has been prompt, well done and fairly priced. I highly recommend Integrity Automotive and voted for them in the Best of the Northwest!!
01/21/2016 Diana 5
01/20/2016 bruce m. 5 My Mitsubishi Montero suddenly rode shorter on the front and definitely did not like speed bumps, as I was at Harbor freight and and wanted it looked at quickly I went to integrity auto repairs for the first time (had great experience with the Integrity Diesel in the past). A gentleman by the name of Blue helped me check in and get everything started. Blue kept me informed and let me know that I had broke a strut and took the time to explain everything to me. They quickly fixed my problem and got me back on the road. The service was excellent, I felt like I was checking in with the concierge the way I was treated.Thanks again
01/14/2016 Don 5 Thorough, competent, respectful, accommodating.....
01/07/2016 Bob & Sandie 5 All of you are terrific. Sandie and I deeply appreciate your specific attention to both our PT Cruisers - you've kept them in great running condition. Sadly, at my age, I don't trust myself to drive on the route up to your place in traffic any longer from our location here off W Starr Pass Blvd. Sandie will have to do it in the interim for both our autos. Ultimately, we'll have to find another provider closer to our location, possibly this year - gasoline, tire-wear, eyesight, reaction time on the route - all play an increasing and significant part. ~Bob & Sandie Shank
12/31/2015 Thomas 5 great service all around
12/21/2015 IVAN S 5 Very nice folks! They know what they are doing!
12/19/2015 Vicki 5 Great job as always! I feel well taken care of at Integrity. Aptly named business.
12/13/2015 Ed & Susan 5 Lives up to its name, Integrity.
12/10/2015 Ted & Thelma 5
12/03/2015 Jeff 5 I felt like I received an honest assessment of my truck's condition and they made the repairs quickly. I will be coming back.
11/30/2015 Judy 5 great job, you are all so nice to see and I will recommend you to all my friends
11/29/2015 Allan / Zachary 5 Very friendly and helpful
11/26/2015 Ray 5 Good job. On time. On the money. Couldn't ask for more.
11/26/2015 Hsin-Fu 5 Very happy with the quality of service at Integrity Auto. I noticed a warning light in the vehicle in the morning. I called to make an appointment. They knew who I was right away and fit me in for same-day repair. The repair was done expeditiously| the warning light cleared. I would definitely recommend Integrity Auto.
11/19/2015 Mrs. Christine 5 Pleased with the service and the knowledgeable Mechanics at Integrity Automotive--highly recommend their services. They are trustworthy and dependable.
11/12/2015 Mary 5 Company lives up its name! I feel very comfortable in taking my car here and I would recommend Integrity Auto to anyone needing service and repair.
11/07/2015 Hsin-Fu 5 Friendly and professional service.
11/06/2015 Mary 5 Overall professional and kind service.
10/29/2015 Up & Running Computers 5
10/22/2015 Brian & Susan 5 Great job! We always bring our vehicles to Integrity! Their name says it all!!
10/22/2015 Brian & Susan 5 Great service as always! The Integrity Automotive team take great care of all of our vehicles!!
10/22/2015 Ginny 5 Excellent job as always!
10/16/2015 Wayne & Sherry 5 5
10/16/2015 John & Debbie 4 Great job on door hinge - never had a bad job done there - bunch of great guys and gals
10/15/2015 Oscar & Henny 5 A great job well done Thank you O & H
10/08/2015 Up & Running Computers 5 Awesome service and provides me with peace of mind knowing that my vehicle is being serviced with the best technicians and staff.
10/08/2015 Don 5 Everything was excellent, on-time, exactly as I wanted.
09/21/2015 Diana K 5 The team at Integrity take their name seriously. I had a quote from another company whose name starts with ""Brake"", suffice it to say they were less than honest with the repair needed. Integrity could have just affirmed the quote and gotten the business, but they were honest about the true repair needed. Thanks to the whole team!
09/21/2015 Patrick M 5 I have been bringing my vehicles here for over seven years. I have brought in everything from a ""77"" buick to a 2008 Prius. I have always been satisfied with the service here. I have been to other repair shops in the area that may charge less but never was happy with the service or repair. Here at integrity you get what you pay for. Integrity truly has a fitting name.
09/14/2015 Jeff & Carol 5
09/03/2015 Alma 5 Great service once again
09/03/2015 Diana 5 Your entire team deserves kudos!
08/27/2015 Mrs. Christine 5 Thanks for checking out my car and agreeing to give me further counsel in the maintenance of my vehicle..
08/23/2015 Bekki B. 5 Thank you Charlie & Julee. You guys saves me about $700 by doing your home work & being honest. Guess your name is perfect for the way you all do business.
08/20/2015 Mrs. Christine 5 I like the new picture of your building on the Review site--looks great and will help people to find you a bit easier! Well, in the past couple weeks I have been in your shop to have three repairs, the last one being a new battery. I am very pleased with your service and always feel comfortable knowing you are going to take good care of me. You ""watch"" some areas that could become a problem and will repair them when absolutely necessary. I highly recommend your business to anyone out there looking for a good, reputable car repair service--give Integrity Automotive a try| you won't be disappointed.
08/20/2015 Jeff & Carol 5
08/06/2015 Bonnie H 5 o.k. Thanks for taking care of my cadi!
08/06/2015 Lee M 5 I took my 99 Suburban in for the fuel pump to be replaced. Talked with Charlie to make an appointment. All work was done on time and the cost was reasonable. Integrity is the shop of my choice when I cant do it myself.
08/06/2015 Corey 5 Great service, thank you again.
08/01/2015 Anonymous 5 Great service! Staff is friendly, honest and helpful!
07/31/2015 Marc W 5 Great as always
07/31/2015 Anonymous 5 Trystworthy, upfront with cost, reliable, and curtious. I recommend them to everyone I know who needs work done.
07/30/2015 Anonymous 5 As usual, fast, efficient and great to deal with!
07/29/2015 David M 5 I called and spoke with Dawn who gave me a ballpark estimate to repair Dad's car and offered to call the tow truck for us. That was really helpful because Dad would have otherwise had to call and wait for the tow from the insurance company. Initially, we called the insurance company but due to the complex system they had, chose to recall Dawn to have her call the tow. She called us back and gave us an ETA on the truck.
07/29/2015 Craig D 5 Great service as always
07/29/2015 Lisa H 5 Terrific experience! Highly recommend.
07/26/2015 Lon D 5 work was done as expected, on time and under estimate. Thankyou
07/25/2015 Anonymous 5 I will be returning to Integrity Automotive. The were extremely helpful and had great communication along the way. They were friendly and provided a detailed explanation of work done and possible work for the future. I also really like that they provided the written inspection list. I've never had that before and really appreciated it.
07/25/2015 Rudolph R 5 Good work done. No complaints re Integrity, just against Honda for poor shock absorbers. :-)Rudy
07/20/2015 Bill N. 5 My brakes were grinding, and my AC was not blowing cold. I took my truck to Integrity and asked them to fix both problems. They called back and said the brakes were fine, just a clip came loose and was causing the noise, an easy fix. They said the AC was fine too, did not need service but the AC intake filter was clogged which restricted the airflow. My AC has NEVER worked better! If you are looking for an honest mechanic, the proof is in the pudding. I told them to do two jobs, and they did neither because they did not need to be done. Are you kidding me? No mechanic does that. I highly recommend them!
07/18/2015 William L 5 The work was performed expertly, completed when promised, with the cost as estimated| what's wrong with that?
07/15/2015 Jill D. 5 No one likes to get hit with an unforeseen car issue- -Tony was super helpful in giving me a fair quote, and giving me the space and time to compare prices with the dealership. His professionalism and competitive pricing made it a no brainer. He got me in immediately, and within 1/2 hour called me to inform me of the problem, the solution, and ALL COSTS from labor, to parts, to tax. Barb shuttled my kids and I and it was a very positive experience! Best part was, my issue was fixed and car returned within 3 hours! Efficient, friendly, awesome experience! I highly recommend integrity automotive to anyone in need of fast, reliable, amazing car service! They turned a bad situation into a good day!
07/13/2015 Thomas M 5 reliable and professional service
07/09/2015 Elisa M. Francis 5 I was referred to Integrity Auto by Rebecca Kososkie and as a member of the Marana Chamber I prefer to stay local. Not only was I impressed but I was blown away with their REAL Integrity! After a thorough inspection my SUV simply needed a few bolts tightened. WOW! They didn't push for more work to be done or inflat the issue. This was remarkable and they have won me as a client for life! Special thanks to Charlie & Blue and huge THANKS to Joe!
07/08/2015 Anonymous 5 Dropped car off at 1:00 p.m. with car problems and Integrity diagnosed issue, had it fixed, and a ride ready for me by 4:30 pm same day. What great service and quick turn around! Put my concerns at ease as soon as I made the call.
07/05/2015 Rick M 5 Always friendly and prompt service. Love that they don't try and force unnecessary services just to make a buck. Will defiantly keep taking my current and future vehicles here.
07/04/2015 Vickie B 5 They did a great job! Thanks
06/30/2015 Anonymous 5 They got on it promptly, explained what they found and got me down the road in good time.
06/27/2015 AlaMae K 5 Integrity Automotive is customer friendly, provides great service, and offers shuttle transportation.
06/26/2015 Anonymous 5 Always friendly. Always keep me apprised of progress. Always done on time & at a fair price.
06/25/2015 John P 5 The anticipated repairs needed for my car are always explained clearly, concisely, and in a friendly manner. If an anticipated repair turns out not to be needed then it is not performed and I am not charged for it. Repairs that have been performed have always solved the problems encountered. All of this seems to me to be the definition of great service.
06/23/2015 Ted Q 5 We are heading out of town so we dropped our car off for a complete inspection and an oil change and the guys found a screw in my tire that we knew nothing about. They repaired it and now we are good to go on our way. I have been with Integrity Automotive for 10 years now and I have ""NEVER"" been disappointed with them. When we walk into the shop, it is such a warm welcoming ""just like family"" feeling and I am completely confident that when I pick up my car, it is safe and top notch ready for me. I recommend Integrity to everyone I know. ""THANK YOU INTEGRITY""!
06/21/2015 Bill N 5 Integrity Automotive fixed the AC on my Honda Accord. It was way less expensive than another estimate I got. They don't sell you things you don't need. I love having a mechanic I can trust. Give them a try, you will be glad you did!
06/21/2015 Rick C 5 The staff will get to the nuts and bolts of the problem with your auto and provide an honest assessment. At the end of the day, it all boils down to whether or not you want your auto to be functional once more. Integrity has completed four separate repairs for me and I am very satisfied with the work performed.
06/21/2015 Mary G 4 So far very good. The only complaint is that they didn't call when the cost exceeded the estimate by$60.and wasn't called when they went on with the work, luckily I had enough to cover it. This is a big deal to me because I have a limited budget.I appreciated the ride home.
06/19/2015 Susan S 5 Always greeted cheerfully and by name. Quick check in and I am on my way. So much appreciate that.
06/18/2015 Hsin W 5 Prompt service. Detailed explanation of service options and costs, as well as priority of repairs.
06/17/2015 Anonymous 5 Great service and quick turn around!
06/14/2015 George R 5 Perfect timing for shuttle service. all work done as promised and on timeon time.
06/11/2015 Michelle D 5 Blue at Integrity on Ina was a delight to work with. He was friendly, prompt, and attentive. Although the cost was higher than I'd hoped for, I feel confident that the work was done correctly and I know I can come to Blue with any issues. I will definitely be bringing my vehicle to Integrity for all my maintenance and repair needs.
06/06/2015 Tim M 5 Integrity Automotive is very good and a nice staff to deal with for auto repairs. They provide rides to where you need to go while your vehicle is being repaired. They call and update me on any changes needed to the original request.
06/05/2015 Mrs C 5 Excellent service--highly recommend Integrity for all your auto needs.
06/04/2015 Cindy V 5 Speedy oil change!
06/04/2015 Thomas M 5 Great and worthy professional service
06/04/2015 Lolita B 5 Excellent service, full explanation of what needed to be done, goal accomplished within projected time period. They also provide transportation to and from my residence when needed. I will highly recommend Integrity Automotive to anyone looking for a reliable, punctual, friendly maintenance and repair service. Definitely 5 stars.
06/04/2015 Rick N 5 As always they took care of everything needed. We recommend them every chance we have.
06/03/2015 Anonymous 5 Thorough and did everything they could to fix the problem with my vehicle.
05/28/2015 Linda N 5 As always..friendly and effecient service. I always am informed of all work done and they check for any toubles I might need to watch out for. Being a single woman it is nice to be able to trust Integrity Automotive..Thank You!!
05/24/2015 Brian K 5 I want to thank Blue and his team for the prompt service work to my 98 dodge 4x4 .Full inspection of the trucks front suspension and front / rear breaks .truck stops great and no more vibration..As they did a rotation and Balance on all 4 wheels .plus they did the rear brake shoes,wheel cylinders and resurfaced the drums.Thank you Blue and Chris I will see you guys again soon :)Brian Kelly
05/21/2015 Richard M 5 Real good Service - Real good Value.While servicing my 10 yr. old minivan last week (LOF oil change), Integrity checked my battery and fluids. Battery checked low on CCA, some fluids dirty. Well, thanks to Integrity's battery check, I was able to have the original provider install a new battery for a minimal pro-rated fee. Thanks Integrity! I had the fluids drained and replaced yesterday by Integrity. I am completely satisfied with the maintenance work that Integrity performs on my minivan. They gave me a 10% discount for setting up the appointment online. What could be better?
05/17/2015 Jane A 5 Excellent service. The staff is very personable and the service has always been exceptional.
05/16/2015 Gloria I 5 I love the communication from them prior to fixing things. They called when they found a problem, gave me a quote immediately, explained what the problem was and how it affected the car, and then allowed me to make the decision to have it fixed now or in the future. There was no ""scare tactics"" or high pressure tactics to make me have the car fixed immediately (although that is what I did!). I really appreciated the full communication and explanations given of the problem found.
05/14/2015 Oscar K 5 The car is like new Thanks so very much, good work Oscar
05/14/2015 William L 5 Had my A/C serviced.It will now freeze off bee's knee's.Had other work done there, with the same outstanding results.This is a first class outfit.Don't waste your time looking for other places that will take care of your vehicle maintenance needs.Integrity Auto is more than just name, it they way they do business.
05/10/2015 Rick C 5 The best automotive service/repair business in town. Very professional crew and staff. Their auto assessments are candid and on the mark. They even have a shuttle service. I have used them four times for various issues with my SUV. They delivered all four times. If you want a quality job, an honest opinion, and someone you can trust| their name says it all| Integrity Automotive. I highly recommended them.
05/09/2015 Steve K 5 Outstanding honest service!
05/08/2015 Richard M 5 As always, the people at Integrity Auto were courteous, professional, and on time. What could be better? I'll come back for future Service.
05/06/2015 Greg R 5 Good experience as usual. Very quick this time.
05/05/2015 Bob A 5 Excellent service, as usual
05/03/2015 Anonymous 5 Excellent service. Explained the work completed. I am comfortable on the road knowing Integrity maintains our vehicles.
05/02/2015 Lorri B 5 Top Notch Service !
04/30/2015 Anonymous 5 We've taken our vehicles to Integrity for over 6 years and they have always lived up to their name.
04/30/2015 Marc W 5 Great service, as usual. Staff was friendly & helpful. Can't imagine taking my truck anywhere else.
04/25/2015 Trudy S 5 goodno problems
04/24/2015 Anonymous 5 Very satisfied, car runs great, done on time. Everybody was nice and helpful
04/22/2015 Claire B 5 I appreciate the friendly attitude of everyone at Integrity, the clear explanation of the problem, and your giving me the choice of how much work to have done. I will definfitely continue having my car serviced with Integrity, and will certainly recommend you to anyone seeking auto repair.
04/17/2015 Diana Knight 5 The entire team at Integrity Automotive are consummate professionals. They treat you like family and get the job done right the first time. You never have to worry when you trust your vehicle to them!
04/10/2015 Eric J 5 So I bought a Jeep that I was having problems with trying to fix on my own. I didn't know what the issue was or how much it would cost to get repaired and took a chance on Integrity Auto. Troy called me several times to explain the issue and worked on the problem for two days just to make sure it was resolved. The folks at Integrity Auto also pointed out several other repairs I would need in the future. Not once did they try to upsell me or pressure me to pay money to have these issues fixed right now. They left it up to me and my timetable to do what needs to be done. Oh, and they fixed the problem I was initially having. I actually walked out with some change in my pocket. Great establishment. I trust them with my vehicles and will be taking all my cars here from now on! By the way, thanks Troy for pointing me in the right direction on getting the gauges for a better price somewhere else. You may have lost out on a little extra money today, but you will make that up on my other cars in the future!
04/10/2015 Anonymous 5 Excellent service and friendly people
04/09/2015 Bob A 5 Pleasant and reliable as usual. Excellent all round
04/09/2015 Mary A 5 Always professional and kind. I have enjoyed my experience with Integrity Automotive annd I believe they stand by their name. I would gladly refer them to anyone...Thank you, Mary Albert
04/08/2015 Gary H 5 very nice people, great service, did more than expected for the money
04/07/2015 Maynard K 5 Yes the brakes work much better now!!!
04/05/2015 William L 5 I asked for some work to be done.Integrity Automotive did the work when promised, for the estimate provided and did an excellent job.What more can you say?I definitely will be back.
04/04/2015 Rick M 5 Quick to find the issue, and they helped above and beyond what I expected. Always happy to do business with Integrity Automitive.
04/02/2015 Mev J 5 Great service. Delivered as promised, and work done as quoted. There were no hidden charges, delays, etc. Integrity has ingetrity.
04/02/2015 Josh H 5 Integrity Auto is always fast, effective, helpful, and honest. I trust them will all my car issues.
03/25/2015 Heather M 5 I brought in a used car that I was interested in purchasing. The mechanic did a very thorough job of inspecting all area's of the vehicle. Troy at the front desk was extremely helpful and took a great deal of time explaining the results to me. I have never been here before but after this experience I won't take my car anywhere else.
03/18/2015 Mrs C 5 Excellent Service--best in town!
03/13/2015 Mrs C 5 Pleased with the service I received at Integrity. They are professional and trustworthy. I highly recommend them for their expertise and follow through in getting the job done.
03/13/2015 Audrey S 5 I'd never take my car anywhere else. The staff at Integrity are knowledgeable, but even more importantly, they can communicate effectively with their customers. Unlike what I've experienced with other service centers, I always know exactly what issues they have found, what most likely caused them and what they recommend to correct them, and in some cases, how to prevent a recurrence in the future. They answer my questions thoroughly and make sure I'm one hundred percent comfortable with what's being done. This time it was a repair to the A/C unit, which they caught during a maintenance visit, enabling me to get it fixed before the heat of summer hit. I highly recommend Integrity Automotive.
03/13/2015 AlaMae K 5 The staff was professional, friendly, and knowledgeable.They provided me with information and allowed me to decide in the coat and type services I wanted.I was also provided transportation to and from the facility which was crucial.
03/07/2015 Warren Y 5 Great Service, fair price and nice people.
03/05/2015 Martha M 5 I was glad my trip back to Tucson coincided with needing another oil change/service because of the high confidence level I have with Integrity Automotive. Even though I moved upstate, I hope to keep returning for any service or work needed in the future. You guys are the best!
02/28/2015 Mrs C 5 Pleased with service.
02/26/2015 Anonymous 5 Job well done
02/21/2015 John D 5 My experience with Integrity Automotive can only be described as professional all the way. From initial contact to walking out the door with keys to my repaired vehicle, I was treated as a valued customer. Blue is a top tier service adviser / representative for the business and Jason did a great job diagnosing and repairing my vehicle. I am over twenty miles from this shop but will not hesitate to ""go-the-extra-mile"" back to Integrity the next time I need service or repair as I feel they did the same for me.
02/20/2015 Mrs C 5 Integrity worked me in to their schedule quickly because AAA had given me a ""jump start"" and I needed a new battery for my car. They got the job done quickly as I had another appointment. You can trust Integrity and its staff to take good care of your car and fixing the problem. I can highly recommend this Company as I have been using them for many years.
02/20/2015 Ken B 5 Thanks for the good service. Your outfit is great
02/16/2015 Brian B 5 The service and staff at Integrity are always excellent!
02/16/2015 Rick M 5 Always a pleasure working with the people at Integrity. Friendly and fast service every time! Just wish I didn't have to come in so much, haha!
02/16/2015 Tim M 4 You always do a great job servicing my 2 vehicles, but I was disappointed that I didn't get a car wash with this service which you usually provide.
02/12/2015 Mrs C 5 Excellent service and you can trust their word--highly recommend! Also, they provide pickup service if you need transportation home or to pick up your car.
02/11/2015 Fernando P 5 As always great service and attention.
02/10/2015 John P 4 Did a great job - got it all done in a short time
02/08/2015 Anonymous 5 They were great!
02/05/2015 Brian B 5 Great service as always!! Integrity is the best - informative, pleasant. Always happy to bring our cars here. They take good care of your vehicle!
01/30/2015 Helen M 5 the staff at Integrity Automotive exceeded our expectations in servicing our automobile. Blue and Troy demonstrated a high degree of knowledge and professionalism on a difficult and challenging job.
01/30/2015 Jana D 5 Everyone at Integrity is great. Estimates are very close and my car is always done in a timely manner.
01/25/2015 Rick M 5 Always honest, courteous, and friendly! Haven't had a bad experience yet!
01/22/2015 Gary H 5 They did everything expected and on time!!!
01/21/2015 Vicki T 5 As always, I was treated well and so was my vehicle. It's great to go into a woman-friendly automotive shop!
01/21/2015 Mrs C 5 Thanks Integrity for a job well done--the lower button on my air conditioning/heating system is working fine now.
01/20/2015 Pete P 5 I have lived in Tucson for almost 20 years. No one is allowed to touch my vehicles but Integrity. They have always been honest and up front. One thing I appreciate is when they diagnose a repair and it is out of the budget at that point in time they don't judge or cop an attitude. They are very professional and even wash the vehicle after the repair. They have a courtesy vehicle that takes you home and also brings you back once they are finished.
01/18/2015 Anonymous 5 Excellent, as always.
01/18/2015 David S 5 Thanks guys for great service as usual. It was great talking to Charlie again. He's the one I talked with when I scheduled.
01/18/2015 Anonymous 5 Service was fantastic. The team at Integrity did a great job, were respectful and welcoming. I highly recommend their service.
01/15/2015 Marc W 5 Excellent & courteous service as always.
01/14/2015 martie E. 5 My daughter and I have been doing business with Integrity for the past seven years and they have been true to their name. Honest, reliable and genuinely nice people! I wouldn't go anywhere else. Thanks Integrity!
01/13/2015 Lolita B 5 Definitely 5 stars! I continue to have the very best repair and maintenance service one could hope for at Integrity Automotive in Tucson, AZ. Across the board, management and staff are a great crew to work with. Management is always attentive and very patient in explaining the services needed and afterwards and services rendered. Also, they always return my car to me washed, and interior thoroughly vacuumed, and shuttle service to and from my residence is prompt and always available. I would not hesitate to recommend Integrity Automotive in need of car repair and or maintenance.
01/12/2015 Jackie J 5 Everyone is helpful and knowledgeable always provides 110% of service. I appreciate all the extras you do for me.
01/10/2015 Anonymous 5 Blue called me every step of the way. On somethings they offered a less expensive options. They even checked my transmission fluid w/o charge.They even washed and vacuumed the Van and everything was done in a timely manner.I would definitely recommend them.
01/09/2015 Janet C 4 Friendly service, and I would take my care back for service.
01/08/2015 Anonymous 5 Blue is so sweet
01/05/2015 Linda M 5 One note: As I turned on the car I smelt oil, but I noticed no leaks so I assumed nothing was wrong. The smell has since gone away so I am no longer worried. Great customer service every time!! I will see you guys again before my next trip!
01/04/2015 David F 5 As always, the staff were knowledgable and explained things in layman' terms, The service was great
12/31/2014 Brian K 5 The staff at Integrity is very friendly and very helpful .Every time I need service work done there it gets done promptly and have no issues after the work has been done. I had called Mark ""Blue"" that my truck was having issues starting over the weekend and he gave me the number to call for a tow and truck was picked up quickly and taken to Integrity . The diagnosis and work done in one day (less the 4hrs) .Great price and warranties of parts and labor .Thank you Integrity You have a customer for life Special thanks to ""Blue"" and Dawn ..Happy new year to all the Staff @ Integrity AutomotiveFrom Brian Kelly
12/31/2014 Anonymous 5 t service. Nice people.
12/28/2014 Carl D 5 My experience was great, as always. I've never been disappointed at Integrity.
12/28/2014 Mohammad O 4 They treat me with respect , the service is above and beyond excellent, I recommend their service to any one. Their name reflects their action
12/23/2014 Alexis O 5 Great, as usual. I won't take my cars anywhere else.
12/22/2014 Anonymous 5 Great people and great work
12/16/2014 Bob S 5 I appreciated your staff and mechanics taking me in 'on the fly' the other day when I came in unannounced with a 'starting' problem. As always, your team did a great job and apprised me of their assessment and repair. I don't trust any other auto team in Tucson to handle things so quickly and efficiently as all of you do for us - and have been doing for years. Kudos, well done, and Thank You!~Bob & Sandie Shank
12/13/2014 Anonymous 5 Great service, great people
12/11/2014 Kathy G 5 Took my vehicle in for needed routine maintenance. Everything was done exactly at the time predicted and came in below the cost estimate. I always know my vehicle is well taken care of when I take it to Integrity Auto. Thanks again guys.
12/10/2014 Gary B 5 Awesome work and record time.
12/06/2014 Alma Z 5 Great service price quoted was right on. Courtesy car was available to take me home and pick me up when my car service was complete.
11/26/2014 Mev J 5 I appreciate Integrity's integrity. They are candid about cost and help me understand what is wrong and what it will take to fix it. I trust them and refer as many of my friends as I can. I appreciate Julee efforts to work in the community and help the people of Marana with High Heels for Hope. You guys are great!
11/22/2014 Anonymous 5 Every thing was done in a timely matter
11/21/2014 Mrs C 5 Great job--trustworthy and dependable.
11/20/2014 Fernando P 5 As always, great service and work. I took the car in for an oil change and to get my windshield wiper washer fluid tube replaced (pack rats ate it). Troy took good care of me and the car and I greatly appreciate it.
11/19/2014 Warren Y 5 Integrity Automotive is our favorite place to take both our cars. We trust the opinions given to us, appreciate the way they treat our cars with care and know they will answer any questions we have.On top of being reliable, they wash our car after working on it. Having been business owners ourselves, we appreciate good service when we receive it.
11/13/2014 Tim M 5 Thank you for your competent great service and honest ""integrity"". You fix what is needed and don't attempt to ""fix"" what is not needed.
11/13/2014 Anonymous 5 Very happy I was not charged for labor on a problem that took two visits to fix. Only paid for parts. Thanks again.Everyone there gives great customer service. They even wash my vehicle every time I visit. Thanks again and again.
11/12/2014 Anonymous 5 Very polite and accommodating both over the phone and internet. Prices seem fair and work is excellent.
11/10/2014 Thomas M 5 great and thorough service
11/10/2014 Alma Z 5 Great service did not wait long. Nice staff.
11/09/2014 Jana D 5 As always, great, friendly service with accurate costs and time frames for pickup. I wouldn't go anywhere else.
11/07/2014 Anonymous 5 Excellent, prompt service. Friendly staff. Will return for future automotive needs. Highly recommended.
11/05/2014 Rudolph R 5 Thanks for continued excellent work, and for your smiles.
11/05/2014 Bonnie H 5 Everyone treats me like royalty at Integrity Automotive. They take good care of my car, and give a detailed report of repairs, after informing up front what needs to be done.
10/30/2014 Ted Q 5 We just picked our car up at Integrity and it runs GREAT!!! Any time I pick up one of my vehicles after repairs from Integrity, I have the confidence that Integrity has them in TOP-NOTCH running condition. And I know that these guys worry about my safety when I leave their garage. And I know about safety, as I was a race car driver and I know how important it is to depend on my crew to keep my car running to it's top potential and keeping me safe. I would would welcome these guys on my crew anytime!!
10/28/2014 T T 5 Integrity always takes good care of me and my vehicles. Thanks guys!!!
10/28/2014 Jeff S 5 Blue was great. He kept me informed about the status of my car. They worked quickly to get all of the service done in one day. I will recommend Integrity to anyone who needs a mechanic.
10/25/2014 Charles M 5 Integrity people are always accommodating, friendly and helpful. They are people you can trust.
10/24/2014 Jeff C 5 Always great service, honest advise and very fare prices. My wife and I have a small fleet of cars, trucks and an RV. The level of service at Integrity is the best anyone will find in Tucson.
10/22/2014 Warren Y 5 Great service with friendly and helpful people. Work done right and on time.
10/18/2014 Anonymous 5 clean, courteous and prompt
10/17/2014 Anonymous 5 The problem from my maintenance light coming on was found and rectified plus other issues were also found and fixed. Service above and beyond what was expected and always with great customer service experience!!
10/15/2014 R R 5 They were able to diagnose a difficult problem, and provided an effective and timely solution for us. It got our work truck back in service without delay. Great work!
10/12/2014 Greg R 5 Would never take my car anywhere else.
10/07/2014 Rhonda H 5 Did a great job, as usual!
10/07/2014 Cynthia W 5 Always excellent service!
10/04/2014 Anonymous 5 The Integrity Automotive Team is top notch! They are very knowledgeable & always explain everything in a clear and easy to understand manner.
10/02/2014 Kathy G 5 As always, excellent service! I know Integrity Auto will keep my vehicle in top condition. I also can trust them to only do work I need and communicate those things I need to keep an eye on and can fix later to help keep costs down. Thanks again for your excellent service.
09/28/2014 Chris W 5 My last visit went the same as the first two. The staff at integrity automotive are great to work with. I will continue to take my vehicles there before anywhere else. I trust the work they provide and the advice they give. Thank you to the integrity automotive team.
09/23/2014 Richard M 5 My third time using Integrity Auto was absolutely as good as the first two times! They do good work just as promised, and give your car back totally clean. I am very satisfied with the people and work at Integrity. And btw, you can make your service appointments on the Internet.
09/23/2014 Bob S 5 I even got transportation to and from my home - and the car was washed when I was brought back to pick it up. Everything works like it's supposed to now! Terrific service as usual - with a smile.
09/22/2014 Thomas M 5 as always service appreciated
09/22/2014 Anonymous 5 Service was good and on time. They fixed the problem
09/19/2014 Cyndi S 5 My truck used to roar like a lion and had the power of a kitten. Now they opposite is true. SWEET! Thanks Integrity. I spent more than I wanted buy t the results have gotten my old truck running like new. They even drove me back and forth to and from my house so I didn't have to wait.
09/11/2014 Martha M 5 To anyone looking for the best automotive repair shop, this is it. Their quality work and quality service can't be beat. This is a shop with true integrity, one that will make the entire process as easy, comfortable, and understandable as possible. Their courtesy shuttle really helps, and they're always available in an emergency. They care about being and doing their best.
09/06/2014 Alexis O 5 Always excellent service and workmanship. I won't go anywhere else.
08/28/2014 Lorri B 5 Always a great experience!
08/23/2014 Martha M 5 You guys are top notch - service, skill, convenience, and - best of all - true integrity!Thanks so much - as usual.
08/19/2014 Mrs C 5 Thanks for your dedication, commitment and follow-through to get my car repaired. Job well done!
08/19/2014 Rhonda H 5 I Trust these guys! Always does a great job - quick and efficient.Love the free car wash too!
08/19/2014 Ted Q 5 I have never taken any one of our vechicles to Integrity for repairs without leaving feeling confident that I can drive away and be completety safe and fully satified with my service. I trust the Integrity crew to make my repairs in a very timely manner and driving away knowing they did an excellent job without taking me to the bank. One of the best companies I have ever encountered since we moved here from Colorado 10 years ago.
08/17/2014 Rich T 5 everything done when promised
08/14/2014 Dr H 5 They are all like family and live up to their name.
08/13/2014 Anonymous 5 Thanks for another great service. appreciate Troy & Blues hard work. Pleasure to do business with them.
08/12/2014 Robert S 5 Fast efficient service one of the best
08/07/2014 John P 4 So far so good as always - but let you when I get back out of the mountains
08/06/2014 David M 5 I have been dealing with Integrity Automotive for years and rely on their workman ship as well as their warranties. Their mechanics are the best in the business and although their prices are slightly higher than other businesses, their work is guaranteed to be done right the first time. The other thing that I like is that they do a complete check of the vehicle to alert the owner of impending issues.
08/05/2014 Mev J 5 Integrity Automotive has INTEGRITY. They thoroughly looked at my car to make sure they understood what needed to be repaired. They ordered the appropriate part, told me the cost, and it was ready to be installed when I showed up at their shop. The mechanics completed the work within the timeline they estimated, and the bill was exactly as they said it would be. There were NO SURPRISES. I will return and appreciate high quality service!
08/03/2014 Rick M 5 Quick and courteous service. Very knowledgeable staff will definitely be recommending to my friends and family. Thanks again for all your help!
08/01/2014 Linda M 4 Improving!
07/31/2014 Cindy V 5 Everyone is nice and professional, and service is accurate and fast.
07/31/2014 Richard R 5 TOP DRAWER!EXCELLENT!THANK YOU, Rich Reger
07/29/2014 Kathy G 5 I have been bringing my vehicles here for many years and have always been pleased with the service. Great employees. I trust them to do a good job and have never been disappointed.
07/29/2014 George R 4 Best auto repair experience in 4 years of living in Tucson.
07/26/2014 Vicki T 5 I look forward to taking my vehicles in to Integrity. The free wi-fi in the lobby means I can work while I wait for my vehicle to be serviced, which is a nice perk. It's a welcoming, friendly place
07/26/2014 Barry A 5 I was very happy with my experience. Blue has great customer service skills. Joe, the technician, did a good job and explained everything to me. The waiting area was very clean.
07/26/2014 Theresa U 5 Charlie and his staff are second to none. They all make you feel like you are family and that you can trust them with your car.
07/26/2014 Walt K 5 Great knowledgeable people. Service is 1st class.
07/23/2014 Josh H 5 awesome customer service, great techs. friendly service advisors
07/22/2014 Bob S 5 Accommodating scheduling, top-rated service, honest prices and rates, friendly service with a smile, even some discounts and free coffee - what's not to like at Integrity? Been going to this great team for over 15 years. They've got some of the best, most experienced mechanics in the state - and they've always been on time with repairs and service. Have recommended them to friends several times.
07/20/2014 Anonymous 5 The most trustworthy car repair company in town! They are fair, honest and do a great job with car repairs. You can count on them to keep your car running. Highly recommend. Give them a try, you won't be disappointed!
07/20/2014 Robert S 5 They explained all options and gave me a choice.very pleasant waiting room. I would recommendthem without hesitation. .
07/18/2014 Vicki T 5 As always, I was pleased with the service, the reasonable price, and the awesome new gadget Rid-a-Rat, which is now installed in my car. Bye-bye, packrats!
07/18/2014 Bob A 5 Excellent, as usual!
07/16/2014 Anonymous 4 The guys were great. Oil change and front end alignment. Since I have to wait, they were quick and Integrity has free wifi so I could continue to work in their lounge.
07/10/2014 Gary W 5 love this place! I really feel as if I matter as a customer. What a concept....they always let you know exactly what is going on. No surprises. Always cheerful, they actually look you in the eye and smile. This goes a long way in business....thanks for keeping my car healthy!!
07/03/2014 Nathan H 5 Very efficient and high quality! I had Blue as my go to mechanic and throughout the whole experience every detail was explained on what it means, when it should be done, and why it should be done. When their was a hiccup with some parts he let me know when the delivery was and when it would be completed. Satisfied overall!
06/29/2014 Corey Z 5 Thanks for the great service!
06/27/2014 Nancy R 5 Always excellent work on my vehicles. Trustworthy & easy to communicate with. Good people. Highly recommend!
06/21/2014 Peter F 5 The repairs were more than I expected, but Blue helped me understand by always carefully breaking every item down.I always feel comfortable doing business at integrity. Thank you Blue and Charlie.
06/20/2014 Rich T 5 everything was done on time
06/20/2014 Brian K 5 To the Integrity Automotive Team I Just want to Say Your Staff and Techs. are great !!! I had My 1998 Doge pick in their Shop for a cooling system Bypass hose replacement .Plus I had them change the upper and lower Radiator hoses as well .The Price and the Amount of time it took them, was well worth them working on it .Integrity Automotive Has me as A new customer as I will return to get my truck serviced there when needed .Plus it nice that they have a courtesy Van to Take you home and pick you up when your vehicle is completed.A Big Thank you to the Integrity Automotive Staff and Techs.Mr. Kelly
06/19/2014 Linda N 5 I always feel I get honest..couteous service. And always explain the problem throughly.
06/19/2014 Josh H 5 Integrity Automotive were great! They were informative, fast, friendly, and honest! I will definitely go back for any of my car needs and refer them to family and friends.
06/18/2014 Don Z 5 They did a great job. Nobody else could fix it and they were able to.
06/15/2014 Jackie J 5 I always appreciate the fast and accurate way their service work is done. The customer care rides a great added benefit.
06/13/2014 Gary H 5 Very friendly, willing to work with you, very helpful, great job at good price
06/13/2014 Anonymous 5 Really enjoy having straight forward information and honest opinions on our cars.
06/12/2014 Fernando P 5 Great customer service from Blue and thanks, Barbara for the ride to work. You guys are always terrific.
06/12/2014 Tonia S 4 Great service, friendly staff!
06/11/2014 Lyman W 5 Brought my car in to try and diagnose a problem with my transmission. They gave me an honest answers on the transmission and didn't try and sell me on repairs to it that it didn't need. While inspecting the under carriage they found a worn harmonic balancer which in the end was the problem with the car. Repairs done quickly for what they quoted me.
06/10/2014 Pamela T 4 The service was great and they even washed my car for me.
06/05/2014 Curt B 5 Excellent experience as always. I place a high value on honesty and professionalism. I also want skilled mechanics working on my car. Integrity delivers in every way. Curt Bertelsen
06/05/2014 Anonymous 5 Everyone we spoke with was very helpful and informative from the time we inquired about service to the time our car was returned. They are honest and more than fair. I felt as if we were taking our car to family to be repaired.
06/04/2014 Rich T 5 Done as promised at quoted price
06/02/2014 Jackie J 5 Always very helpful and I feel confident about their recommendations and work.
05/28/2014 Mev J 5 Integrity is honest and effective. I provided them with a list of things I needed to have done and also asked them to see if anything else needed to be done. They called with a cost for each item I asked them to complete, so I knew exactly what the bill was going to be. In addition, they gave me a 'heads up' with a possible problem with by A/C. They were professional and friendly. They even washed my car for me! I would refer them and return in a heartbeat.
05/27/2014 Roy P 5 Was very pleased to hear the tech say the amount of work required on my 2006 Trailblazer suspension system was much less than expected. He could have said everything needed to be replaced and I wouldn't have known any better. I greatly appreciate an honest analysis and knowing that my ""auto repair shop"" isn't simply trying to make extra money off of me. They have earned my repeat business and my promise to refer my friends and family to them as well. On top of that, everyone was very professional and friendly. An amazing experience.
05/20/2014 Joshua D 5 I asked the Integrity Automotive to fix a problem that others could not. Blue and the team did a fantastic job of isolating the problem and driving to the root cause. The end result is a vehicle that runs like new. I truly appreciate their diligence in helping me out. A great team! I'm sad I did not come to them sooner.
05/16/2014 Sharon M 5 I had a very pleasant experience compared to a couple others I've had recently. I can say nothing negative, only positive. I will continue to take my car to Integrity.
05/15/2014 Russ C 5 The people at Integrity were great to deal with and easy to get along with. Called them and discussed my issues with my car and they got me right in and fixed the issue the first time. I will return as a customer when work is needed. I highly recommend these guys.
05/13/2014 Martha M 5 Top notch. What a relief it has been to find a shop so reliable, responsive, helpful in every way, and trustworthy!
05/10/2014 O O 5 Great service and an understandable explanation of the services provided.
05/05/2014 Carrie F 5 Fantastic service- as usual. It's nice to know I can trust Integrity. There are so many people who don't really care about your bottom line- only theirs. So thank you.
05/04/2014 Anonymous 5 Great service, friendly people. They always make me feel comfortable.
05/03/2014 Kathryn G 5 The people at Integrity are so amazing. I'm so glad I found a mechanic I trust. Highly recommend!!!
04/26/2014 Anonymous 4 Excellent service. I love the lifetime oil changes and the reminder email is really helpful. My only complaint is even a basic oil change takes a few hours. I understand they do a great job and check everything over but when you have 2 kids that need to be hone for naps it can be a little frustrating.
04/20/2014 Carl D 5 They found a serious, or at least potentially serious, problem and brought it to my attention. Theytook care of it that same day. I was given a ride home and back when the work was finished. Thepeople I dealt with were courteous, friendly and very knowledgeable.
04/20/2014 Steve K 5 Headlights went out on me driving home in evening, I panicked at first but then put flashers on. Integrity took me in right away next morning and got them fixed ! How grateful I am to all at Integrity Automotive !!
04/20/2014 U U 5 Integrity makes things easy and does a fantastic job. It's so important that the Up & Running Computer vehicle stays tuned up and safe on the road considering Don averages 80 miles a day.Thank you to the Integrity team!
04/15/2014 Jeff C 5 Always great service at a fair price. Being new to the tucson area it was imperitive for us to find an auto service we could trust. Our blended family had emassed a total of eight cars so you could understand our need for honesty and reliability. Integrity has it all summed up.
04/13/2014 Rich T 5 everything done as expected.
04/11/2014 Pam W 5 I trust these guys completely with my car repairs. They are very thorough and professional. :-)
04/11/2014 Warren Y 5 As always service was fast, thorough, reasonable and I know Integrity will not do services that are unnecessary. I am so happy we found this business several years ago.Everyone behind the counter is friendly and informative.
04/10/2014 Mrs C 5 Great Customer Service! Trustworthy, dependable.
04/08/2014 Charles M 5 The staff is always friendly and welcoming. You know before you start what will be done and what it will cost. You can depend on their work.
04/02/2014 Jim R 5 Customer service at its best. friendly and knowledgable
03/30/2014 Steve T 5 Very nice folks. Only had an alignment done but they got me in without an appointment and had it done a couple hours before they originally thought they would.
03/29/2014 Bob S 5 Many thanks Charlie & Troy.You already know Integrity Auto is our 'Go To' repair and check-up service outfit. Your team is always excellent including your front office staff. Many thanks for the always great service.~Bob & Sandie Shank, Tucson
03/28/2014 Maynard K 5 You did what was right and what I expected WITHOUT me having to remind you of the warranty. THANK YOU maynard kramer
03/27/2014 Ruben M 5 As always very professional and very satisfy.
03/26/2014 Susan S 5 Everyone was very helpful and my car was done quickly.
03/26/2014 Anonymous 5 Thanks for the great service and getting my car back quickly
03/22/2014 Jeff B 5 I never have trusted any company like I do Integrety Auto. I never worry about the service they want to perform. The car always comes out spotless and I know what was done was done right.Jeff
03/20/2014 Anthony G 5 Overall an excellent experience. They were fast and informative. They went the extra mile to my a great first impression.
03/17/2014 Russell J 5 Loved my experience at Integrity Automotive. Your staff are competent and efficient. I really appreciate having a reliable place to bring my car to be evaluated or fixed. Thanks for all your help.
03/17/2014 Richard M 5 Integrity Automotive repaired my minivan completely to my satisfaction. Their lead technician test-rode my vehicle with me, making sure he understood my reason for bringing in the vehicle. That was the best thing any auto repair facility could do! He and I agreed on the symptoms. Integrity diagnosed the problem, ordered and installed the required parts, and had my vehicle back to me the following day. Problems are fixed. Vehicle runs better than ever. Integrity Auto is very professional. Pricing for work is competitive and fair. Thanks.
03/15/2014 Bill W 5 What I asked to be done was without any pressure for getting anything done
03/12/2014 Kevin A 5 Excellent service! The people at integrity are honest reliable and friendly I will recommend them to everyone I know
03/12/2014 Linda M 4 New people, getting better
03/10/2014 Lon D 5 No surprises and as scheduled. Gave me a ride home as well. Thank you
03/10/2014 Brian T 5 As always, the work was done well, as scheduled, at a fair price. PLUS a ride home and free car wash. The staff at Integrity Automotive live up to the name.
03/10/2014 Bonnie H 5 Just dandy. Thanks for taking good care of my cadi! B.
03/02/2014 Rick M 5 Fast and courteous service. Everybody was very friendly and willing to provide us with any service they could provide. Our overall charge ended up being less than they originally quoted us which is always a good thing!
02/28/2014 Deason B 5 Great customer service and Quality honest work.
02/28/2014 Georgia R 5 I had a great experience. The staff is professional, friendly, and did an excellent job.
02/27/2014 Kim W 5 Went in for an oil change and they were excellent. They even made sure to have my van ready by nap time so I could get my kids home to bed.
02/26/2014 Charles M 5 Everything went very smoothly. It is nice having an Auto service group you can trust and depend on. The staff is very friendly, helpful, and knowledgeable. For short service like an oil change, you can wait in comfort. For longer service, they provide free shuttle service. They always let you know what it will cost before they do the work and they are done about when they say they will be finished. Any extra work they note as needed, they will talk with you first and discuss with you whether it is essential or something to be done sometime in the future. However, this is not a group that always finds something extra every time you are there. When you make an appointment, which is what I always do, they are prompt in doing the work when scheduled. I highly recommend Integrity Auto.
02/25/2014 John P 4 All I can say is thank you all for the good job, all works great
02/24/2014 Susan S 5 Always greeted with pleasant people and it means a lot to me when they know my car and who I am.
02/23/2014 Mariellen McHugh Ekstrom 5 BOTH MY DAUGHTER'S HAD CARS THAT NEEDED FIXING.THEY GOT THEM IN AN OUT AS FAST AS THEY COULD EVEN SAW TO IT THAT THEY GOT A RENTAL FOR ONE OF THEM WHEN THEY WE'RE SHORT A PART.
02/22/2014 Mariellen McHugh Ekstrom 5 BOTH MY DAUGHTER'S HAD CARS THAT NEEDED FIXING.THEY GOT THEM IN AN OUT AS FAST AS THEY COULD EVEN SAW TO IT THAT THEY GOT A RENTAL FOR ONE OF THEM WHEN THEY WE'RE SHORT A PART.
02/22/2014 Alexis O 5 I wouldn't take my car anywhere else. I also know the job will be done right. And it's nice to go to a place where they know you.
02/19/2014 Gary B 4 You folks have always done excellent service with my vehicles every time I have them serviced. Any questions are always answered completely.
02/14/2014 Oda B 4 Best service trip I've had. Kudo's to your great counter person.
02/09/2014 Simon R 5 My first experience here was excellent. They performed a service and alignment and kept to the estimated schedule. They found minor issues and brought them to my attention, but did not try to sell anything to me which was great! Troy was very courteous and professional and made sure that I was kept informed as things developed. Will definitely be going back for my next service.
02/04/2014 Anonymous 5 These folks always treat their clients fairly and take good care of the vehicles. I have used them for many years and just had another good experience there.
01/27/2014 Anonymous 5 Excellent work again guys. Thank you
01/25/2014 Audrey S 5 Integrity Automotive provides the best customer service I've ever encountered. My tire had a slow leak which they assessed and corrected in less than 30 minutes on the day I called. They explained exactly what had caused the leak and, because I had purchased the tire from them, there was no charge. They are courteous, helpful, and incredibly professional. Highly recommend!
01/24/2014 Rich T 5 done when expected
01/23/2014 Erik K 5 As expected excellent service and price. Wonderful value!!!
01/20/2014 Bob A 5 Pleasant and efficient as ever!!!
01/20/2014 Helen M 5 Always excellent service. Thorough evaluation of problems and recommendations you can trust. Wouldn't go anywhere else.
01/16/2014 Gary B 5 You folks have always been totally up front on the services you provide, what it will cost, and most importantly what you would recommend. You have always worked with me on cost issues.
01/16/2014 Susan C 5 I always enjoy going to Integrity Auto. Everyone is friendly and very helpful. I have been going there since 2009 and have always been happy with their work. The free car wash is nice too.
01/16/2014 Fernando P 5 Great service! Like having friends take care of your car. Thanks!
01/14/2014 Cynthia W 5 Excellent service as always.
01/08/2014 Andrew K 5 The service is always excellent, and Cindy is fantastic.
01/08/2014 David H 5 Great service, honesty and Integrity! The name says it all! I've been a customer for years and wouldn't take my truck anywhere else for service. They have a top notch,professional service department! The shop is very well run. They get you in and out promptly. They tell you exactly what you need and what you don't need. I can always trust their word and their work. I couldn't be happier! Very nice people to do business with!
01/08/2014 Steve K 5 Honest, excellent work
01/07/2014 Tony C 5 Very professional and people you can count on to do the lob right. Thanks
12/30/2013 Anonymous 5 Always have great service!
12/28/2013 Corey D 5 Always honest and quick. I recommend them to everyone I know!
12/20/2013 Steve K 5 Service options were explained thoroughly and the work was completed in the timeframe discussed. When picking up the vehicle the work performed was covered along with follow up service. Thanks again,Steve & Kelly
12/19/2013 Charles M 5 They are always friendly and helpful. They make you feel like you are a welcome friend.
12/16/2013 Ruben M 5 Told me the problem,was resolved and my car runs great. Worth the cost.
12/16/2013 Jackie J 5 Their service is great, they keep you informed of what is needed on your vehicle, always helpful and professional. Repairs are always done timely. I usually use their courtsey shuttle, which is so helpful. I'll be back!!!!
12/15/2013 Richard S 5 This is my fifth service at the Ina Rd location. The service manager and technicians continue to exceed my expectations.
12/12/2013 Theresa U 5 I trust the diagnosis I get from Integrity Automotive every time I go there. They explain what and why I need something fixed on my car and answer all my questions without getting frustrated. The staff is wonderful and extremely nice. There is not a better car repair shop in Tucson, in my opinion.
12/08/2013 Gary W 5 wonderful! I thought the work that needed to be done would be more expensive. I was told that I didn't need additional work, and left with spending less than $100! In addition, they took us to our destination and picked us up when the car was ready. How much more perfect can you get?I am very satisfied with the way that we are treated, and the way that our cars are serviced. Thanks!
12/07/2013 Jesse H. 5 Service was top notch from start to finish. I was told that I wouldnt be charged until they had my car up on lifts and they could assess the damage. They were true to their word. Called me back with an estimate as well as suggestions for other potential services. Finished the job promptly and the initial price i was told remained the same when i came in to pick up my car. Very friendly. Thanks! I have never posted a review on anything before but i felt the need to discuss my experience here.
12/02/2013 Steve K 5 Best service!! Professional, courteous & very helpful for vehicle service. All three of our vehicles don't go any where else!!
11/23/2013 Mrs C 5 Good service| trustworthy.
11/22/2013 Anonymous 5 Good dependable place for auto repairs.I'm unfortunately a frequent flyer at their business...choose your auto wisely.I like the upfront...on the table approach, with no game playing.Give 'em a go!
11/22/2013 Anonymous 5 Great service - Best shop in Tucson by far.
11/22/2013 Anonymous 5 Great. Best in town.
11/17/2013 Sharron O 5 Thank you so much, we know that we are getting honest service and we so appreciate it. We also really appreciate Joe!
11/16/2013 Lee L 5 The repair facility was clean, the people were polite and professional, and they fixed my car quickly.
11/13/2013 Glen S 5 As always good service and advice. Honesty and integrity
11/11/2013 Richard V 5 This place actually has integrity. Great service, excellent work, super happy!
11/07/2013 Vicki T 5 Perhaps the best thing about a visit to Integrity, aside from the expertise and great service, is that it's a woman-friendly place. I'm not much of a mechanical genius, but they never make me feel stupid or wrong because I'm female.
11/05/2013 Anonymous 5 I am so glad I found these guys! As usual, they took good care of me!
11/02/2013 Anonymous 4 Getting better!
11/01/2013 Anonymous 5 Thank you for the great service. The car wash was a pleasant surprise !!
10/29/2013 Virginia B 5 YOU CAN DEPEND ON INTEGRITY AUTOMOTIVE TO BE A HONEST AUTO SERVICE/REPAIR PLACE....THEY WILL NOT SELL OR REPAIR ANYTHING THAT YOU DO NOT NEED...
10/24/2013 Anonymous 5 Your right up front with pertinent info regarding my car. Thanks as always for great service & friendship.
10/24/2013 Anonymous 5 As always - excellent, personal customer service.
10/20/2013 Michael K 5 As always, they do a great job of taking care of me! I like that feeling, and I don't get it anywhere else! They know everything about my vehicle which allows me to make decisions on what to fix or hold off on and schedule later. I don't have to ever worry about my vehicle because Integrity takes the guesswork out of the equation! I've never found a shop that does it like Integrity does!
10/19/2013 Tim M 5 Thank you for noting the pack rat tracks and checking for any pack rat damage.
10/18/2013 Anonymous 5 They replaced the clutch in our 98 4-runner. They did a great job.
10/17/2013 Wayne L 5 Professional and friendly service
10/12/2013 Martha M 5 Extremely satisfied with the quality and integrity of service. In addition, everything possible is done for the customer to make the experience of car repair and/or service as convenient and easy as possible.
10/12/2013 Peter Martinez 5 I want to thank the folks at Integrity Automotive for their fast professional service. They replaced my transmission in quick order, I was back on the road right away. Great job!
10/11/2013 Rich T 5 did what was asked, and ready when promised
10/10/2013 Fred H 5 Fabulous service of course. I stopped by after finding my battery dead when I tried to leave work and they took care of me on the spot. Thanks to all!
10/08/2013 Kathryn G 5 The best mechanic I've worked with. They're honest, kind and do great work. Would recommend them to everyone
10/04/2013 Anonymous 5 They got to the problem and got it repaired! Best shop in town!
10/03/2013 U U 5 Integrity responded quickly and provided personal service to our ""Up & Running Computer Services"" vehicle especially when time was of the essence. It was clear they went out of their way to make sure that I did not have to go out of my way. FEEL THE DIFFERENCE, Integrity Automotive.A big thank you to the Integrity team!.Don & Pat
10/01/2013 Kathy G 5 Always get good service at Integrity and they never try to sell services I don't need.
09/27/2013 Clint P 5 Service was very quick! I was struggling with my vehicle and within a day that resolved any and all problems. I will be back for all of my automotive needs!!
09/26/2013 Charles M 5 All went very smoothly as usual. Staff is always friendly and helpful.
09/26/2013 Lemont H 5 GREAT SERVICE.
09/25/2013 Lee L 5 The staff was always pleasant and polite. They helped me make the right decision regarding repairing or trading in my car. I will definitely use them in the future.
09/23/2013 Anonymous 5 The staff at Integrity Automotive are courteous and thorough. I am very happy with their service.
09/19/2013 Meg F 5 Great, speedy job at a fair price.
09/10/2013 Mrs C 5 Reliable, trustworthy, and dependable service--highly recommend.
09/10/2013 Kathy D 5 Thanks for getting my car in for routine service on short notice before I had to make an unexpected trip to Colorado. As always, staff was helpful and friendly.
09/09/2013 Helen M 5 I have been a customer for several years and have always been extremely satisfied with their service. Not only do they live up to their name, they are very accommodating, fast and reliable. I have never had a problem and would not go anywhere else in town. I fully and without hesitation recommend Integrity Automotive.
09/08/2013 Anonymous 5 Service is always excellent. They allowed me to transfer my lifetime oil change to my husband's car since mine is driven so little any more. The staff is friendly. I reccommend them to anyone who lives on the northwest side of time. I have never been disappointed with their service.
09/07/2013 Vicki T 5 As always, the folks at Integrity live up to their company name. I'm pleased to do business with them.
09/06/2013 Greg R 5 Honest service done quickly with friendly people.
09/05/2013 Beth V 5 I love Integrity! They kept me informed on what was needed for my car and are always friendly and helpful.
09/03/2013 Thomas M 5 great service as always
08/30/2013 Tom S 5 The Business name says it all INTEGRITY!!!!!!!!
08/29/2013 Mrs C 5 Both Don and Charlie, owners of Integrity Automotive, are trustworthy and they provide the quality of service you deserve as their customer! I suggest you definitely give Integrity Automotive a try--you will not be disappointed. Another Plus--they provide transportation to/from your home when your car is being repaired.
08/28/2013 David M 5 I am very satisfied that the mechanics at Integrity Automotive have done their best to ensure that my vehicle is road worthy.
08/27/2013 Jackie J 5 Very efficient and prompt service, the price is a little high with all the options available
08/26/2013 Anonymous 5 Great job, vehicle runs great ! Thanks guy's
08/26/2013 Jason C 4 Staff was friendly, courteous, and professional. My vehicle was finished when promised for the price quoted.
08/25/2013 Thomas M 5 satisfied. job done right
08/25/2013 Thomas M 5 satisfied. job is done right
08/24/2013 Anonymous 5 Have been coming to integrity for years and will continue to do so. They usually get it right the first time and on the rare times that they don't, they are quick to resolve the issue.
08/22/2013 Anonymous 5 You're up front with work to be done and explain what's going on with vehicle & needs to be done in layman's terms. Thanks again for the good service.
08/21/2013 Jeff B 5 I always feel secure in the fact that I will be treated fairly and Integrity would never suggest any un-warrented service.
08/20/2013 Brian B 5 Great service and people!
08/17/2013 Gary T 5 Great staff, great results, always trustworthy and friendly.
08/17/2013 Theresa U 5 Integrity Automotive is the only place I will take my vehicles. I trust Charlie's advice and the rest of the team takes care of you like they are family.
08/14/2013 Bob S 5 You professional ladies and gentlemen at IA are the best - Charlie, Troy, Barbara, all the mechanics. And especially to you, Glen Nishimura, who performed the excellent major 60k maintenance on my wife's 2008 PT Cruiser! We are so pleased with the results. I'd like to shake your hand next time we have a vehicle in for service at Integrity Automotive. Barb, thanks for the ride home. Great conversation, and I'm glad you got to meet 'Nosey Josie' ...ain't she a hoot of a doggie?~Bob & Sandie Shank, Tucson
08/10/2013 Tim M 5 As always, they took quick care of my problem and resolved it and even a car wash.Thanks Integrity.
08/09/2013 Susan S 5 After my poor experience the last time I was in I felt that this time I was treated like a valued customer by Troy. I appreciate you attention to customer service and making sure your customers are satisfied with the service offered.
08/07/2013 John A 5 Service was fast and was very happy with the cost of the service, the place was very clean.
08/06/2013 Steve N 5 As usual the folks at Integrity took care of my Camary and got it ready for my daughter to take back to college. Complete trust in these guys!
08/04/2013 Lucy A 4 As always the service on my vehicle was excellent. They went over my vehicle and point out things that is needing to be taken care of now and in the near future. The only problem I have this time was people thinking I am stupid. I will admit, I know nothing about my vehicle. When I return with the vehicle when it was acting up, the gentleman was mad that I did not realize it was something he told me was wrong with the vehicle. How would I know this? The vehicle was not acting this way when I took it in. After he explained it for us to understand, he walked back into the building shaking his head on how stupid we are. Its like going to a doctor, you need to explain thing so we understand it. I also work with the public, people thank me all the time for explain coverage so they understand. My husband works with the public, he also explains so the customer understand. Since I was having problems that was not happing when I brought the vehicle in and when I called to ask about the problem, I did not yell or say bad things to anyone, I would have hope to get the same respect in return. So all I ask is please be a little nicer and explain things so us stupid people understand.
08/03/2013 Anonymous 5 Excellent overall experience. Top notch work and friendly service.
07/30/2013 Lon D 5 Work was done on time and as estimated. Car drives much better. Thank you.
07/29/2013 Anonymous 5 Very happy with the work done on my vehicle and at a fair price. There were no surprises, everything was explained before the work was done and my vehicle was washed as well. I will definitely take my vehicle back in the future.
07/26/2013 Anonymous 5 Thank you for the excellent service and squeezing us in without an appointment. We'll be back.
07/25/2013 Carl D 5 I have always been pleased with the service at integrity. They are always honest about what is needed to keep my car running andtheir technicians always do an excellent job.
07/24/2013 Jerry G 5 I have used Integrity Automotive on 2 seperate occasions on 2 different vehicles and on both occasions the service has been excellent I had a water pump and timing belt put on my minivan and transmission leaks fixed on my sons Mustang. Both of the repairs were quoted and came in at the quoted price without pressure for unnecessary repairs. It is very rare for a repair shop to not bleed every penny out of customers with scare tactics I will be a customer for many years to come.
07/23/2013 Kevin K 5 As always! Great service! Thanks Integrity!
07/22/2013 Jen D 5 I took my car in and they fixed it the same day. They even washed my car for me. Talk about top notch service.
07/21/2013 Shannon Clark Carmichael 5 Thanks to integrity automotive for being willing to problem solve an issue on our vehicle. They took the time to figure it out. We had been to the dealership and another mechanic and they couldn't figure it out... But integrity did!
07/20/2013 Cynthia W 5 Wonderful customer service, quality work and it's guaranteed. And they live up to their name. What take a chance anywhere else?
07/18/2013 Minette G 4 People were very nice, not pushy to get additional repairs done.
07/17/2013 Valerie Olenick 5 I am so blessed to have a automotive place to take my camry. I have had great service and good people working at Integrity. I would highly recommend to everyone!!
07/15/2013 Anonymous 5 I always get great sevice here. I feel I can trust them to tell me what I need to get done and what just needs to be monitored. They always listen too.
07/11/2013 Vicki T 5 When no one could find the problem, which seemed to have corrected itself, Integrity charged me nothing for all the time spent. That's great customer service!
07/09/2013 Lon D 4 Integrity checked out the problem and provided direct immediate feedback it was great. Thank you.
07/08/2013 Lemont H 5 GREAT JOB !
07/08/2013 Lemont H 5 I was treated like a KING !
07/08/2013 Anonymous 5 These folks always take good care of their customers.
07/05/2013 Steven B 5 I was very pleased with the service I received. I was in the process of looking for an honest auto repair shop and from the moment I called to obtain an estimate to the day I received the service, I was very impressed. Excellent customer service, direct about what the issue was and the level of priority of getting it fixed, and most importantly the cost was very close to what was estimated. There were no surprises and they did not drain my pocket! Lol. Kudos to Cynthia Maxwell! She is awesome! Thank you Integrity and I plan on taking my vehicle back in the future!
07/04/2013 Martha M 5 Trust is a huge factor, especially for someone who doesn't know about cars. You can trust Integrity Automotive to be honest and hold to the highest standards.
06/26/2013 Brian B 5 Wonderful service as always!! Made an appointment and waited for my car's tires to be rotated. The service was done quickly and they washed my car too as usual. We have been going to them for years and we are always happy with the service they provide. They take great care of our cars!
06/24/2013 Bob S 5 My recent visit with IA at your Ina Rd facility was as usual: timely, friendly, knowledgeable, professionally completed, very courteous and without flaw. Charlie, Troy, Cindy, Barbara and Maintenance Crew are my vehicles' Dream Team. I wouldn't consider going anywhere else and recommend them every chance I get.
06/23/2013 Richard V 5 Great service, thank you
06/21/2013 Rich T 5 great service on oil change today
06/17/2013 Ben H 5 Troy was great and handled everything as professionally as possible, particularly in dealing with my insurance company and their slow response times. The team had the work done as soon as possible considering the hurdles. I would definitely recommend them and bring my vehicles back to them.
06/17/2013 Craig D 5 as always, excellent service and followup
06/12/2013 Elizabeth D. 4 It's always nice when you walk into a business and they remember not just you but greet you by name. My husband comes from a family of 'car guys' and is very confident with Integrity and the service/price for various things. We have been going there since we moved to Tucson and would highly recommend them. They offer pickups if needed and will call you when the car is done if you want. Great employee's/friendly atmosphere and a clean shop too,
06/09/2013 Richard V 5 Excellent car care and customer service. The only auto shop I ever come across that provides excellent service and does not try to sell or scare you into additional repairs !!!! Their name is actually not just a gimmick.Thank you, guys!
06/06/2013 Rich T 5 the usual great service.
06/05/2013 Anonymous 5 Excellent service, Thanks Glen - car runs great !
06/05/2013 Anonymous 5 Customer service was great, as always.
06/04/2013 Jana D 5 Great personal service as always.
06/02/2013 Lorri B 5 Excellent customer service, above and beyond what wasexpected. Super happy with all aspects of my visit.
05/31/2013 Richard S 5 I already recommended you to a friend.
05/29/2013 Mrs C 5 Had an oil change and pleased with the service. Like the idea that the Technicians are watching certain areas in my car for me which may need attention in the future. They will advise me when these to be repaired.
05/29/2013 Jana D 5 As always, excellent customer service.
05/26/2013 Anonymous 5 Excellent customer service. Auto repair service is very good. Prices are reasonable.
05/25/2013 Lee M 5 Today's visit was just for diagnostic services, check engine light on. I had parts under warranty form work that I had done a couple of years ago so simpler to have them run the scan and I deal with the parts house. They were only too happy to do this work, and on a pretty short schedule request. Explained both fault codes and their cause.Another job well done by these folks!
05/25/2013 Lee M 5 Today's visit was for a problem we though complete almost a year ago. They scheduled the appointment in a convenient time, thoroughly investigated the problem, and took new measures to prevent reoccurrence. With no hesitation they covered the repair under their warranty and billed me only for an upgraded part. I thought that to be perfectly reasonable and fair.I am a repeat customer with at least 4 different vehicles and consider Integrity my repair shop of choice when I can't, or don't want to, do the repairs.
05/23/2013 Tom S 5 5 Star Service for over 10 years.
05/20/2013 Christina B 5 Their name says it all- INTEGRITY! Local is also a huge plus in my book!
05/19/2013 Karen S 5 as always everyone at integrity are respectful, helpful, and reliable.I have all the trust in everyone at integrity and feel like they have never tried to take advantage of me. I would rate them a 5 in my book.
05/19/2013 Eileen C 5 longstanding, outstanding association with this firm.trust their advice and enjoy the people involved withmy car servicing. no hesitation to recommend them.
05/16/2013 Kathe D 5 I honestly cannot say enough good things about these folks! Seriously, they are the most honest people in the business. I went to a competor only because I felt I needed help right away on my vehicle and it was the closet. The competitor not only tells me that it had to be done within the next couple of weeks, but he quoted me an estimate of $4000.00!!! I left, took it to Integrity Automotive, didn't tell them what the other people told me. Integrity kept the vehicle overnite and all day. That evening I picked up my vehicle . . . there was absolutely nothing wrong with it!!!! Now if that is not a 5 Star Business, I don't know what is!
05/12/2013 Peter S 5 Dawn and the staff at Integrity are outstanding. Easy to get an appointment. They run on time and explain everything very well once your car is serviced. I have sent several friends there and they all have been very satisified.Thank you Integrity...Maureen St. Pierre
05/11/2013 Stuart G 5 As always I was most impressed with the cust service although I have known Charlie for a long time and he is a great asset to his business. The tech that checked out my Dodge had a good eye for detail. All in all I was very impressed.
05/11/2013 Felix D 5 honest and great service
05/09/2013 Mary B 5 Integrity not only takes care of my truck, they also take care of me. They make sure my older vehicle is safe for me and my horse. They always provide me with a vehicle if they need my truck for a longer amount of time.
05/09/2013 Fernando P 5 As always, great service. Thanks for the ride to work, Dawn!
05/08/2013 Alan S 5 They took my truck in on time, they finished it when they said they would and the price was fair
05/06/2013 Sarah V 5 Very friendly and knowledgable. Very quick to help me and get my vehicle fixed. Even got my car washed which was a pleasant surprise! I definitely will be back for any other work I may need. My daughter had some work done, was very pleased and my dad will be making an appointment this week. As you know, word of mouth can make or break a business, and Kudos to Integrity!!
05/05/2013 Martha M 5 Tops in integrity and service.
05/05/2013 Judy W 4 I felt like your team took really good care of me. Cindy explained things to me is a way that was easy for me to understand. I thought it was expensive, but I liked that you could take my car right away and get it back to me quickly.
05/03/2013 Lemont H 5 My service on 5/1/2013 was great. However today is 5/3/2013 and my truck is nonfunctional. My truck is periodically grinding, screeching, and vibrating. I opened the hood to find that a dark fluid had sprayed the engine and underside of hood.
04/30/2013 Douglas B 5 What an great group of people. My vehicle was done on time and the est. was right on the dollar.. Integrity Auto has now made me believe, honest and reliable repair shops still remain...This shop in my opinion is one of Tucson 's very best...If you don't believe me, try them for yourself, so they can make you an believer too. ME AND MY FATHER THANK YOU...
04/29/2013 Judy M 5 I really like Integrity Automotive. Would recommend to any of my friends.
04/28/2013 Lon D 5 They did only the work needed and at a reasonable price. thank you.
04/28/2013 David S 5 Thanks guys. It's so good to be able to trust a mechanic.
04/26/2013 Tom S 5 No pressure sales, professional and always courtesy
04/22/2013 Janell D. 5 I took my car in and they fixed my radiator and even cleaned my exterior. The service team and the techs treated me professionally. 2 thumbs up.
04/20/2013 Martha M 5 I appreciate your professionalism and the fact you stand behind your work with such integrity. Thanks very much.
04/20/2013 Audrey S 5 I have been going to Integrity for years, and it is always a wonderful experience. Their staff is courteous and efficient, they provide detailed estimates with no ""hidden"" costs, and they keep my car in great shape. I highly recommend them!
04/19/2013 Charles M 5 As always, making the appointment was easy and quick. The staff is always friendly and helpful. They recommend maintenance that should be done, but also advise you when certain maintenance can wait. They do not push unneeded maintenance just to build up the bill. The job was done before promised. The free shuttle service is truly a bill help.
04/19/2013 Anonymous 4 Their staff was friendly & knowledgeable. I did have to bring the car back for a slight adjustment, but they got me in as quickly as possible & back on the road in a very short time. Thanks Team!
04/13/2013 Linda N 5 I appreciate the effecent and honest evaluation of my car. And also the fact you pick up and return to the shop. Thank you
04/12/2013 Peggy M 5 Everything was done seamlessly and perfectly as always. I can't tell you how much I appreciate you all. Peggy McLaughlin
04/12/2013 Carla W 5 Prompt, courteous and honest!
04/11/2013 Anonymous 4 The required fix was considerably higher than expected, I understand that happens. However it appears that some repairs were made to my brakes which were unknown. These brakes were new 2 months ago. ?????
04/10/2013 Sean Scott 5 Integrity Automotive is amazing. They are like car psychics! I told them the symptoms and they had the answer! They also took care of warranty phone calls and were very upfront about which preventative items to do first and which ones can wait. Trustworthy folks there!
04/09/2013 Mrs C 5 I highly recommend Integrity Automotive! They are dependable, trustworthy and do a wonderful job on car repair. You can always count on Charlie and Don to be supportive and helpful in seeing that you, the customer, is satisfied. Integrity Automotive is unique in that they will pick you up if you need transportation to pick up your car after repair is completed. Try them--you won't be disappointed!!
04/08/2013 Greg R 5 courteous friendly service. reasonable wait time. Good review of work done and work needed.
04/08/2013 James P 5 Helpful, efficient, friendly - as usual
04/06/2013 Theresa U 5 I love taking my car to Integrity Automotive. The staff, especially Charlie, treat you like family. They are honest about what my car needs and never push any mechanical fixes my car doesn't need. I highly recommend Integrity because the crew stands by their name.
04/06/2013 Vicki T 5 Great job, as always!
04/05/2013 David C 5 Good job guys. Breaks are perfect.
04/05/2013 Oda B 4 Always receive good service. No one likes a bill, but!!!!!
04/04/2013 David F 5 As always, the service was great and the staff very helpful and efficient.
04/03/2013 Bill Nordbrock 5 Integrity Automotive fixed the AC on my Honda Accord. It was way less expensive than another estimate I got. They don't sell you things you don't need. I love having a mechanic I can trust. Give them a try, you will be glad you did!
03/28/2013 Tim M 5 Integrity Automotive is a great place to get my automotive repair needs done. They are very good and very honest in what needs to be done.
03/24/2013 Mark H 5 Quick repair turn around. Also provided a ride to and from my home even though I live outside of town. Great service. Thanks.
03/21/2013 Tim M 5 Very Honest, very skilled in providing top car care. provide great customer service,=.
03/21/2013 Helen M 5 Excellent customer service, explanation of issues with car, effort to save customer money without compromising quality. Very convenient customer transportation while car was being serviced.
03/21/2013 Ellen G 5 Integrity is well named. They are transparent about the costs and are straight forward about what needs to be done now and what can be held off to a later date. I highly recommend them,
03/15/2013 David C 5 I brought my van in because I was told it had a bad control arm bushing. Integrity found that it didn't need one, so I had them do an alignment, and I was on my way, saving $300. Thank you good people!
03/14/2013 Vicki T 5 Taking my car in for an oil change is such a pleasant experience at Integrity. Everyone is cheerful and the waiting room is spotless. I can work on my laptop while I wait, which is a great bonus. The prices are also extremely reasonable.
03/14/2013 Anonymous 5 The office staff is very helpful and got my car taken care of right away.
03/12/2013 Melony Terry 5 Like their service, have a life time oil change service that both my husband and I use for our vehicles, I recommend them for your car services
03/09/2013 Anonymous 4 I was very happy with the care we received. We stopped in unannounced, and within 10 minutes they had the car on the lift to assess the problem. They offered a solution plan with a couple of options. Though the price was somewhat higher than I'd been quoted elsewhere, in consideration of the higher quality parts, thoughtful counseling offered, parts and labor warranty offered, and high recommendation I'd previously received from a friend, I chose Integrity to do the work. The staff worked hard to find parts at a lower price, and even found a rebate from the parts manufacturer and filed the rebate paperwork for us.
03/08/2013 Peter F 5 excellent work - thanks
03/06/2013 Anonymous 5 Very pleased. Charlie is the greatest !!
03/03/2013 Fernando P 5 Friendly and professional service like always. Greatly apprciate the ride to work. Thanks!
02/23/2013 J K 5 As always professional service and done on time as stated.
02/23/2013 Brenda T 5 Car runs great, thanks!
02/22/2013 Anonymous 5 Excellent Service! Very friendly.
02/21/2013 Anonymous 5 They found the problem and got my car running like new again
02/20/2013 Rich T 5 everything went as expected. there were no surprises.
02/17/2013 Anonymous 4 The oil change and tire repair took longer than I expected.
02/16/2013 Judy M 5 I always am please with your service and the people that work thereJudy
02/15/2013 Beth V 5 The people at Integrity Automotive are friendly and thorough when they do an oil change (and/or any repair). They take care of business, and are very personable about it. I feel confident leaving my car there.
02/14/2013 Leanne R 5 I've been taking my car to Integrity Automotive since 2006 and have complete confidence that they're going to do a great job at a reasonable price and in a timely manner. They let me know if something can wait, or doesn't need to be done at all, and keep me advised of anything I need to know to keep my car running at its best. They patiently explain what needs to be done, give me a written estimate of costs, and provide me with options (when there are any) so I can choose which one I would like to take. I highly recommend this very friendly, family-run business! Their personal touches really make them stand out from the competition, but the biggest reason I continue to take my car to them is because I really do TRUST them. They have truly earned it by providing exemplary service time after time.
02/13/2013 Roxanna S 5 I love Integrity, on this trip I was having a car evaluated for purchase, the team did a fantastic job inspecting the car and even helped me flesh out how I would use their report in my buying negotiations. Not to mention that the cost was minimal, which doesn't hurt!
02/10/2013 Anonymous 5 These people know their business, professional and courteous. They always give me a complete run down of what needs to be done, now and in the future. I have never had a problem with any of the work done at Integrity.
02/08/2013 Anonymous 5 Always knowledgeable and courteous.
02/05/2013 Bob S 5 As before, many thanks to you all for service above reproach on our vehicles - my turbo PT in particular this morning: . Charlie: for the most exacting route to HFCU - worked perfectly. . Cindy: for the research, hardcopy driving instructions and the phone number - so glad to get them. . Troy: for your 'very understandable' diagnoses of the issues I brought the Cruiser in for in the first place this morning - and, for the remaining questions on up-coming maintenance on Sandie's PT. Extra Kudos, because it helps me plan my limited retirement finances. . Service Tech (the team knows who you are): for the oil change, the other diagnostics and the timely and considered approach to get my PT out there in the least amount of time with the correct diagnoses. THANK YOU! Always a pleasure doing business with IA| you're the Alpha Wolves of automotive maintenance in this city - and your bedside manner is better than that of my former heart surgeon's :) Keep sending those Integrity Automotive e-mails for up-coming maintenance. I really, really love that thing. CU next time kids! ~Bob & Sandie Shank, Tucson
02/05/2013 Anonymous 4 Needed lots of work done on this truck ($2,300 worth).The only semi-complaint that I have is that when the truck was in previously (a few months back) and I had the brakes checked out, everything supposedly checked out as A.O.K. However, I suspected warped rotors then and that is indeed what it turned out to be when rechecked at this inspection. Hmmm..... Anyway, now all is is fine, so far.
02/03/2013 Anonymous 5 As always, the service was great. Integrity is consistent and reliable.
02/03/2013 Corey Z 5 Thanks, truck runs great!
02/01/2013 Marie K 5 I was very pleased with the service my car received.
01/31/2013 Lenny z 5 Most people we know do not like to take their cars or trucks into a shop for repairs. Mary and I always enjoy walking through the doors of Integrity Automotive and seeing our friends behind the desk. We are always greeted with a smile and kind word. We also know that the recommendation we receive for the necessary service, will be honest and the repairs will be done right. I trust everyone's opinion, and when I drive out of the lot, I know my vehicles were maintained by professionals. On a personal side, The employees at Integrity Automotive are more like family than just a repair shop. The title Integrity is very appropriate for the service we receive. As long as drive, Integrity Automotive will always be the facility I take my vehicles too! Thanks for asking!
01/30/2013 Gail L 5 I was completely satisfied with my service at Integrity. I am not a new customer.
01/26/2013 Judy M 5 I have always been very happy with your work, just not sohappy with the price. I know I have to pay to keep my carin good condition.Judy
01/24/2013 Anonymous 4 Good as always.Thanks again.
01/22/2013 Sandra B 5 Very helpful and knowledgeable when asked a question on repairs. Very good customer service.
01/21/2013 Martha M 5 No matter what the issue or problem, Integrity Automotive is responsive immediately to help resolve it. They care about providing the best and most immediate service possible.
01/21/2013 Anonymous 5 I have always been happy taking my truck to Integrity. They are always friendly, helpful and do a good reliable job. I haven't had to complain about anything. They also washed my truck for me. Thanks to everyone.
01/20/2013 Anonymous 5 Always friendly & reasonable.
01/14/2013 Jeffrey P 5 My expierence at Integrity was outstanding. The service that Charlie and the crew provided was very professional and timely.I will recommend your company to all of my friends and family.Thanks again and keep up the good work!!Best Regards,Jeff Parker
01/10/2013 Michael K 5 Integrity Automotive, and their staff, are simply - THE BEST!
01/08/2013 Kim W 5 Great fast and friendly
01/08/2013 Charles M 5 Staff is always friendly and helpful.Having a free courtesy shuttle is a major help.
01/07/2013 Lon D 4 good job, ahead of promise time. at Estimate.
01/06/2013 Anonymous 5 i TRUST MY CAR TO INTEGRITY.
01/06/2013 Ben K 5 Great service, fast and very informative!
01/01/2013 Joe K 5 Integrity Automotive did a great job of selling me a fantastic set of new tires. Thanks!
12/30/2012 Anonymous 5 Friendly, quick and easy....my kind of service.Thank you!
12/30/2012 Greg E 5 Outstanding Service
12/30/2012 Ted M 5 When I took my vehicle in I asked if I could have it back that afternoon and was told yes. Later that day I received a call telling me that they ran into a problem with a part and wouldn't have it done. Charlie made arrangements with a loaner car for the next day and took care of me. It has always been a pleasure to use Integrity.
12/29/2012 Martha M 5 Trust Integrity Automotive. You will be well taken care of, without a doubt.
12/29/2012 Anonymous 5 Great service, as always! Thanks again!
12/29/2012 Bonnie H 5 Thanks - you keep my Cadillac going. What else do I do with it, sinceit has only 66,000 miles on it. Thanks, Charlie ""everybody knows'my name""! Good service.
12/27/2012 Anonymous 5 Best service in Tucson without out a doubt
12/22/2012 Peter F 5 I always feel comfortable and positive about the recommendations and the repair work that is done.
12/20/2012 Kristy N. 5 We have used this company for our work vehicles as well as several of my friends have used them (upon my referral) and we are very happy with the level of service received and they are fair priced. They give you an estimate up front and stick to it. What I also appreciate is they tell you that ""you may want to keep an eye on ____"" or ""the next time you probably should change _____"" but don't pressure you to have it done immediately. When they tell you a time your vehicle will be ready, it is. If they are going to need more time, they call you in advance.
12/20/2012 Bob S 5 You kids always do your best for us - we deeply appreciate that. Much better than going to the 'dealership' (aka, 'Thieves Mall'). CU next time around!
12/20/2012 Anonymous 5 I love Integrity Automotive. They have a very nice staff and if the service is going to take longer then a standard oil change - they drop me off at work or home. Last time since I told them I would need a ride when I made the appointment - they had their driver all ready to take me home the second I walked in the door. Which is awesome! Also I have such a busy schedule which changes several times through out they day I can never make an appointment tell the last moment (Usually the day before). They are always so good at getting me in next day.
12/19/2012 Anonymous 5 Very pleased with service. Charlie and Don are trustworthy and take good care of their customers. The fact that they provide shuttle service for those who need it so people can get their car repaired is a real plus for me. I would highly recommend Integrity for your car repair needs!
12/19/2012 Anonymous 5 Good experience! Performed maintenance quick!
12/17/2012 Nate E 5 Integrity Automotive staff and owners consistently (have been going for over 3 years now) demonstrate a small-town friendliness and straightforward professional approach when it comes to the individual needs of my vehicles and my schedule. Integrity was recommended to me years ago after I got frustrated with some of the 'named store' mechanic outfits out there, and I'd recommend them to anyone.
12/17/2012 David M 5 We have dealt with Integrity Automotive for a few years and I recommend them to family and friends who are looking for a quality auto shop. The mechanics are the best trained and do a terrific job on the customer's vehicles. The best final touch is that the vehicles are washed after having the service completed. The counter staff are very professional and go over the results of the inspection, explaining the recommendations to the customer. All in all you get what you pay for and my money is on Integrity Automotive! Thank you guys!
12/16/2012 Rich T 5 there were no surprises. everything done when promised
12/09/2012 Peggy M 5 As always I appreciate the wonderful service!Thanks for being there.
12/05/2012 Carla W 5 Your name - Integrity - fits your service. What was recommended, complete, estimated turned out as promised. I never hesitate recommending Integrity Automotive to my friends!
11/28/2012 Corrine C 4 I was grateful that you were able to squeeze me in before the Thanksgiving Holiday even with your full schedule! My experience was a positive one from the start with great customer service and follow-through in scheduling my appointment to finding out what other services need attention on my older vehicle. All the staff I encountered were very personable, the waiting area is comfortable and clean with goodies to munch on...now you can't beat that!
11/23/2012 Bill H 5 Everyone I encountered was friendly and professional. They went out of their way to finish a big job in time for the holiday.
11/22/2012 Jana D 5 As always, Integrity provides excellent service. The estimates are always very close, the vehicle is done when it is supposed to be done and the communication is great. I never have to guess about what's going on. Thanks everyone at Integrity!
11/21/2012 Carla W 5 Honest and friendly. Integrity's online appointment scheduling is very helpful for my busy schedule. Work completed as promises, with recommendations to keep my 2001 vehicle running well.
11/18/2012 Tim H 5 The team gave me their best options for my Isuzu Trooper transmission trouble and clearly explained the advantages / disadvantages of each option. I felt like I good information to make my decision. There service was timely and they even washed and vacuumed my truck at no cost to me. Very professional team...A+++
11/15/2012 Joe K 5 Just brought in my Ford Focus and Hyundai Elantra for some repairs/tune-ups. The friendly, professional staff at Integrity Automotive fixed my cars quickly and did an excellent job. Thanks again!
11/15/2012 Michael K 5 no other mechanic takes care of me like Integrity! They check out everything and make sure I know where the problems are, which allows me to plan the maintenance and up keep of my SUV! When I leave Integrity, I leave with a very good feeling that my car is in perfect shape and running the way it should!
11/14/2012 Susan H 5 Excellent service, being a widow and not knowledgeable about cars I really feel integrity is honest and fair. Recommend to me by the original owner when purchased and I am grateful to have met these people at integrity.
11/07/2012 Jana D 5 Communication about vehicle status is excellent. Joe is the best and has taken care of my car for years. Estimate was accurate. Trustworthy service. Highly recommend!
11/06/2012 James C 5 Yesterday my Jeep Liberty wouldn't start. I thought it might be a bad starter, and I would probably need to have it towed in. Now I had been a customer of Integrity Automotive before, and had always been pleased with their service. When I spoke to Dawn, she told that based on the symptoms I described, that my problem was most likely the battery or perhaps the alternator. I replaced the battery, and everything went well. Where other auto shops might try to get you in to collect a diagnostic fee, Dawn told me how I might fix it myself, and save some money. I will definitely be back in the future!
11/05/2012 Greg F 4 You folks always do a great oil change making sure no dripping oil remains on cross members. Much appreciated.
11/02/2012 Bill D 5 Great experience, wonderful people, honest assessment and handling of my vehicle issues! Extremely pleasant experience!
10/30/2012 Maynard K 4 over all, neat, clean, straight forward with repairs needed, and I feel that I can trust their word, Integrity.
10/25/2012 Bob S 5 I my humble-but-most-accurate opinion, the best automotive diagnostic and service clinic in the city - and FAIR. Don, Charlie and team have been diagnosing, servicing and repairing our family vehicles for years. They know their business. And with their recently-added interactive online reminder/advisor database you don't even have to 'remember' to write on your calendar. I love this thing!
10/24/2012 Michael K 5 I love Integrity because they come alongside me and shoulder the responsibility of my vehicle. They check everything out| not just what I brought it in for, and they let me know what needs to be done. It allows me to plan and schedule the maintenance so I don't get slammed with it all at once. I like keeping my vehicle in top shape and Integrity helps me do that. They named the company correctly because they are tried and true!
10/22/2012 Martha M 5 Excellent name, very descriptive of the service provided. Everything possible is done to make the process of having one's car serviced as comfortable and easy as possible. Need a ride home? No problem. Need to wait? No problem. Need a rental car? No problem. Everyone there takes great care to explain or answer any questions involved. What is vital is that if there is a problem that needs to be addressed immediately, Integrity Automotive is most responsive. As Charlie told me, ""We do what we have to do."" And they do it beautifully.
10/18/2012 Charles M 5 I appreciated being told what needed to be done before it was done and then told in detail what had been done when it was finished. I also appreciated being told what needed to be done at this point and what could wait for a future appointment. Having a free shuttle service and having my car cleaned for me were definitely wonderful added touches. The people were all very friendly
10/10/2012 Marc W 5 My experience at Integrity yesterday was the same as always, excellent. Everyone was courteous & friendly. I trust Integriy w/ my vehicle & readily recommend them to my friends. All of my family trusts Integrity w/ their vehicles, too.
10/08/2012 Kevin K 5 You people are the best! Great service! I love having my car washed after service!
10/07/2012 Lon D 5 Service was great and timely Brakes are good for now. Thank you
09/29/2012 Thomas M 4 satisfactory service. appreciate the assistance and service.
09/28/2012 Darrel F 5 The work was done on time and with the least cost to me that could safely be done. Items to watch out for were listed, as well as the types of problems they could cause. I have great confidence in their ability and honesty when dealing with them and recommend them to my friends.
09/26/2012 Fernando P 5 I have been dealing with the fine people at Integrity Auto since they opened shop up years ago. They are always honest and do excellent work. It is very reassuring to know that I have an auto repair shop that I can trust 100%
09/23/2012 Anonymous 5 My recent visit to Integrity for an oil change was handled very well. I was greeted right away, a ride was available if needed, and everyone was very pleasant.
09/21/2012 Leanne R 5 I've been taking my car to this shop for about 8 years now and have been extremely pleased with the service and work they have done. They patiently answer questions, let me know what needs to be done and what it will cost up front, and have helped keep my car in tip top shape. It's a shop I can trust and will continue patronizing. I highly recommend them!
09/16/2012 Carl D 5 My experience with the staff at integrity auto was excellent. The representatives are helpful, and very knowledgeable. I come away feeling that my car is in good hands and I've been treated fairly.
09/12/2012 Ronald M 5 I took my truck to Integrity Automotive for an oil change. They not only changed the oil, they also gave me a ride to and from home, washed the truck and checked a number of other thing. I learned that I had a few other issues that will need attention in the future. There was no pressure to do anything else ""right away"". Everyone was friendly and professional. Cannot ask for much more.
09/09/2012 Corey Z 5 Excellent service. Have brought all my cars to Integrity since they opened. Very satisfied. Thank You Integrity!
09/08/2012 Bob S 4 Many thanks for the 'point review' on Sandie's PT - glad to know it's in great shape. CU for the next oil change.
09/06/2012 Peggy M 5 Thanks. As always the service was the best.
09/02/2012 Ron C 5 Excellent work and service as always.
09/01/2012 Bob S 5 Thanks Don - and to your terrific mechanics. I appreciated going over in detail with you upcoming maintenance on my turbo PT Cruiser. Your team has never let me down - not a one of 'em. Say Hi to Charlie and Dawn. See you at the next oil change.
08/26/2012 Rich T 5 everything as expected when expected
08/16/2012 Vicki T 5 I've been taking my Honda to Integrity for more than a year, and I recently bought a used Ford truck. Integrity gave it a once-over that made me feel good about my purchase and the fee was quite reasonable. Because I'm not mechanically inclined, I treasure having someone I trust looking after both my vehicles. Integrity lives up to its name!
08/14/2012 Erik K 5 Integrity automotive is the zenith in car repair in marana, az. Their customer service and quality are far beyond the Tucson standard. Prices are more than reasonable.
08/14/2012 Carla W 4 Everyone is so friendly and ""on top"" of the maintenance needs so I can keep my 11 year old Lexus RX300 running for a long time. Thanks Integrity!
08/13/2012 Roxanne R 5 I always have a great experience. Great customer service, always keeps me coming back. Thanks again
08/10/2012 Ed S 5 Thank you for scheduling our vehicle in just short notice. The work was finished when promised and the car runs great. Ed
08/08/2012 David S 5 you guys are still the best. good work, good attitudes, good service. thanks!
08/08/2012 Michael C 5 Intergity Automotive is the best in town... they not only know their business but their customer service is wonderful... we recommend people to use their service all the time...
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