My first experience with Integrity Automotive did not start out well. After perusing various websites and reading many reviews, it sounded like Integrity was well named, that they lived up to their name. After calling them and asking about getting a brake job on my car, I was told the price would be around $200 or so. After leaving my car in their knowledgeable hands, they gave me a ride home. A few hours later I got the call. Sorry sir, your car will need new rotors as well as pads, and not just the regular rotors, you get the Premium rotors. The tab jumped to just north of $600, ouch!
But here's the deal. I'm a car guy, and these people were able to intelligently explain to me the reasons why my bill jumped so much. They impressed me so much that in the future, I'll take my car to them just for oil changes! And I've been changing my own oil for more than 50 years!
Dictionary.com defines integrity as, "adherence to moral and ethical principles; soundness of moral character; honesty." Integrity Automotive does live up to their name.