I've always been greeted and treated friendly, fairly and personally. Both Blue and Troy have been honest and have never suggested a repair needed to be done if they were not sure that it is the problem or was needed. On occasion they have taken the time to look at, and or listen to a potential problem. If they weren't sure, they would ask one of the mechanics to look or listen to it if they weren't sure. To date their judgments have been spot on. They have been good to work with me to insure as quick a turn around time for my vehicle as possible. In addition Barbara has been a great asset in providing me with a ride to or from the shop to my home. She is very friendly, prompt and a good and safe driver. I rarely do this, however, having received the service I have from Integrity, I don't hesitate to tell others about your shop.